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All 14 South Burlington hotels

Holiday Inn Express Hotel & Suites Burlington South

2.5 of 5 Hotel   |   1720 Shelburne Road, South Burlington, VT 05403
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62%
Ranked #8 of 14 hotels in South Burlington
A recent review
3 of 5 stars reviewed 2 weeks ago
MegTodd Gardner, Massachusetts
  • Reviews (256)
  • Photos (47)
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  • Room tips (43)
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256 people have reviewed this hotel

Traveler rating
    45
    105
    70
    26
    10
See reviews for
77
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25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Gardner, Massachusetts
1 review
3 of 5 stars Reviewed 2 weeks ago

The shower from the room above us leaked into our bathroom and when we told the staff there response was "OH well.......thanks for telling us." And the room was kind of dirty. Nothing was done for us.

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear MegTodd, I apologize for your experience during your recent stay with us. I can assure you this is not a normal experience at our hotel. I invite you to give me a call at the hotel so we can discuss your dissatisfaction. I will be sure to share your comments with our staff as we take all guest comments... More

Louisiana
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This property could use an update but is very clean. Front desk was very helpful. They even let me check out a room before we booked the room. Breakfast was hectic. Go early. We barely got anything since it was very crowded.

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear iampicky, Thank you for taking the time to review your recent stay with us. We appreciate your feedback and take all guest comments into consideration as we strive for perfection. We hope to see you on your next visit to the Burlington area. Warmest regards, Stacy G. More

1 review
5 of 5 stars Reviewed 4 weeks ago

Megan greeted us with a smile and an eagerness to help. When we checked in, she was polite and easy to relate too. We spoke about snow boarding and the mountains we been too. She also was helpful in using my corporate discount towards the rate of my hotel room. This worked out great because I used the extra money... More

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear John W, Thank you for the review. I will be sure to share your comments with Meagan. I know she will appreciate your kind words and acknowledgement of her hard work and dedication to our guests. Kindest regards, Stacy G. More

Fitchburg, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

When we first got to our room, I immediately started unpacking everything. Only when I was about to put my shampoo in the shower did I see the hairs in the tub, and the used, dried washcloth on the shower curtain rod. My husband went down to the front desk to see if we could get housekeeping to come &... More

Was this review helpful? Yes 1
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Stacey W, I apologize that yoru recent stay with us failed to meet and exceed your expectations. I will share your comments with our staff as we take all guest comments to heart. I hope you will consider giving us a 2nd chance in the future as this is not a typical experience for our guests. Warmest regards, Stacy... More

Danville, California, United States
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We booked room for 2 nights using non-refundable prepaid saver rate. Left one day earlier, and the Manager Walter refunded the money for the second night without any question. The checkin at the hotel was superb, and the room was typical holiday inn room. I would recommend this hotel to anyone, just for the customer service, everything else is a... More

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Shujaul B, Thank you for taking the time to review your stay with us. We appreciate your kind words and recommendation. Hope to see you again real soon. Warmest regards, Stacy G. More

New York City, New York
Contributor
17 reviews 17 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 17, 2014

Staff was gracious and very helpful for us to find thing to do ing South Burlington, Vermont. Our luck there was a marathon and a festival while we stayed. The Shelburne museam was the best, you must go. The setting in town is very nice walking around is most pleseant. This hotel is not one that meant to hang out... More

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear 945lh, We appreciate you taking the time to review your recent stay with us. The staff will enjoy hearing your acknowledgement of their outstanding customer service. We are continually making improvements on our property and look forward to seeing you back soon. Warmest regards, Stacy G. More

Skaneateles, New York
Top Contributor
101 reviews 101 reviews
24 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed June 16, 2014

This is a very nice property along Shelburne Road. The rooms are away from the street and are quiet. The rooms feel a little crowded, but the bed and sofa bed were very good. The wireless service is flawless. I had asked for a mini-fridge and there wasn't one. Adam brought one to the room as soon as I inquired.... More

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear William G, Thank you for taking the time to review your recent stay with us. We take all guest comments seriously as we continually strive for perfection. I apologize for the key issues you experienced during your stay, but appreciate the acknowledgement of how efficiently our staff was able to resolve the issues for you. Thanks again and we... More

Hope, Maine
Top Contributor
59 reviews 59 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed June 16, 2014

We visited our son for Father's Day weekend and had a hard time finding a decent price. We got a good hotwire deal and ended up here. We found this hotel to have some good things and some not so good. Pros: Rooms are very clean and updated, though a tad small. We only slept there so this wasn't an... More

Was this review helpful? Yes 1
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear seedlady, Thank you for the review. We appreciate your feedback. I apologize that our breakfast area fell below your expectations. I will share your comments with our staff as we take all guest comments to heart. Warmest regards, Stacy G. More

Montreal, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 9, 2014

This hotel is just fine for a short stay, whether on vacation or on business. It is very clean (like Swiss-style clean). The staff is helpful; and the breakfast is adequate for the reason that it is complimentary. One of the main attractions for staying at this hotel is the Lake View Restaurant -- just steps away in front of... More

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Northern1941, Thank you for taking the time to review your recent stay with us. We are happy to hear that you were able to enjoy the Lakeview House Restaurant located adjacent to the hotel. Thanks again for the feedback and we look forward to seeing you again in the near future. Regards, Stacy G. More

Wakefield, VA
Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2014

This motel is super clean; has a great staff, and good hot breakfast. The rooms are neat and very comfortable. The location is convenient for anything in the upper Champlain Valley. We chose a room identified as " disablities accessible" in order to meet our needs. I am not sure the room meets ADA standards. It was on the fourth... More

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear David K, I am happy to hear that the room cleanliness, breakfast, and staff met your expectations. I apologize that the room location and set up failed to meet your expectations. I hope to see you in the future and allow us to not only meet but exceed those shortcomings. Warmest regards, Stacy G. More

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Additional Information about Holiday Inn Express Hotel & Suites Burlington South

Address: 1720 Shelburne Road, South Burlington, VT 05403
Phone Number:
Location: United States > Vermont > South Burlington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Burlington South 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Burlington South
Holiday Inn South Burlington
Holiday Inn Express South Burlington
Comfort Inn South Burlington

47 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
South Burlington hotel offers great location in beautiful Vermont. Enjoy a comfortable stay at our Holiday Inn Express Hotel of South Burlington. Our convenient Vermont hotel is located just minutes from Lake Champlain, bustling downtown Burlington, and the Burlington International Airport. When you're ready to travel, our South Burlington, VT hotel offers a free 24-hour shuttle service to the Burlington International Airport (BVT). In addition to being convenient to the Burlington airport, our hotel is also near many businesses such as GE Healthcare, University of Vermont, St. Michael's College, General Dynamics and Goodrich. Both business and leisure travelers love to stay at our 100% Non-Smoking hotel in South Burlington as it's located less than five miles away from many of Vermont's best attractions including the Shelburne Museum, Shelburne Farms, Vermont Teddy Bear Factory, and Church St. Market Place. Other popular area attractions include the University Mall, Cairns Arena, Ben and Jerry's Ice Cream Factory, Stowe, and Sugarbush Ski Resorts. During your visit to Vermont, enjoy amenities that include a heated indoor pool, hot tub, saunas, and fitness center, and try our complimentary 'Smart Start' breakfast bar featuring the exclusive Holiday Inn Express Cinnamon Rolls, eggs, and sausage or bacon daily. Book your Burlington vacation at this Holiday Inn Express. ... more   less 
Number of rooms
121

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