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All 14 South Burlington hotels

Holiday Inn Express Hotel & Suites Burlington South

2.5 of 5 Hotel   |   1720 Shelburne Road, South Burlington, VT 05403
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Holiday Inn Express Hotel & Suites Burlington South

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237 people have reviewed this hotel

Traveler rating
    41
    96
    66
    24
    10
See reviews for
71
71
10
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • Italian first
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English first
York, ME
Top Contributor
161 reviews 161 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked the hotel on their IHG website, and searched for a hotel that allows pets. When I got to the front desk, they asked me to sign something that guaranteed no smoking and no pets. Woah! Obviously there was a problem. While at first adamant that they've never allowed pets, and no way they would now, they came to... More

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Al-Sue-Maine, Thank you for the review. I apologize that our pet policy was not made clear on the website. Our front desk staff is second to none when it comes to our guests. We look forward to seeing you again soon. Stacy G. More

Palm Harbor, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

Due to the recent blizzard, we were stranded in Burlington for three days waiting for our flight back to Florida. The staff at Holiday Inn Express (HIE) was exceptional. From the drivers of the airport shuttle, to the front desk staff, to the breakfast employees, all were wonderfully helpful. We initially arrived on a Friday evening at HIE, left for... More

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Beth G, Thank you for the kind words. We truly appreciate the personal acknowledgement of our staff members Christina, Lonnie, and Jane. They are real assets to our culture here at the Holiday Inn Express South Burlington. Thanks again and we look forward to seeing you in the future. Kindest regards, Stacy G. More

Montreal, Canada
Top Contributor
226 reviews 226 reviews
31 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed March 9, 2014

When things go wrong, the difference between a good stay and a great stay is how you react to the problem. I can't really fault the room, it was clean and tidy. There little 4 cup coffee maker worked, the bed was comfortable, the view? I didn't really care. The Internet access was good. Lots of pillows. The rooms aren't... More

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear TravelAdviceCA, Thank you for reviewing your recent stay with us. We are happy to hear happy to hear that your guest room met all of your needs. I apologize for the fire alarm in the middle of the night. It was an issue that we sincerely tried to rectify as quickly as possible. We hope you will stay with... More

Vermontville, New York
Senior Contributor
25 reviews 25 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 9, 2014

The receptionist offered to take my suitcase to my room while I drove to the section designated for park&fly. The Jacuzzi was great, and the attendant offered to bring extra towels to my room. Breakfast was quite adequate. Everything else was fine. Very pleasant folks. A real treat for a solo, elderly-but -able traveler.

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Nancy M, Thank you for taking the time to review your recent stay with us. I will be sure to share your comments with our staff as they will be pleased to hear all of their hard work and dedication to our guests acknowledged. Warmest regards, Stacy G. More

1 review
5 of 5 stars Reviewed March 5, 2014

I received excellent service from Megan at the front desk.she was very helpful with my reservation mishaps . Which I though she went above and beyond . The room were very clean and the restaurant was decent

Was this review helpful? Yes
Pierrefonds quebec
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 3, 2014 via mobile

There is only so far nice people can go. First off very loud heater that never turns off until you unplugg it. Second the pool is the worst. Water was green mold where the lining was coming off. Bugs crawling under the chairs at the pool area. Like someone mentioned not enough towels. When I asked the front desk. I... More

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Patricia W, I apologize that your experience with us at the Holiday Inn Express South Burlington fell below your expectations. Rest assured that we take all comments and suggestions to heart so that we can improve and provide the exceptional service our guests have come to expect. Warmest regards, Stacy G. More

Newmarket, NH
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 2, 2014

Great place to stay, clean, comfortable, wonderful indoor pool and better free breakfast than most. Only problem was would have liked a DVD player in the room for kids to watch movies. And our toilet ran all night long.

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear NHTravelingFamily, We appreciate your kind words. We are happy to hear that you and your family were able to enjoy all of our amenities. Hope to see you back real soon. Warmest regards, Stacy G. More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 1, 2014 via mobile

My trip was for work, so I decided to extend it through the weekend and explore the city. Hotel was clean and staff were extremely pleasant and friendly. Room was spacious and I had a view of the woods which looked absolutely amazing with all the snow. The downside: you can hear everything including the group of 20 something's next... More

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Melimel1, Thank you for taking the time to review your recent stay with us. We are pleased to hear you were able to enjoy the hotel and the city of Burlington on personal time. We hope your travels bring you back soon. Regards, Stacy G. More

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 28, 2014 via mobile

Booked this hotel for girls shopping weekend. Room was good for the price. However our toilet didn't work properly. They sent someone up 4 times. Each time they said "all fixed" and never solved the issue. The wifi in our room was pretty much non existent. We finally asked complained again and asked to change rooms because of the toilet... More

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear stephanie b, Thank you for taking the time to review your recent stay with us. I apologize for the issues you encountered with your toilet during your stay. I have reviewed your comments with our maintenance staff to ensure any issue that arises during is dealt with immediately and definitively. Again, I apologize for the inconvenience and hope you... More

Top Contributor
62 reviews 62 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed February 24, 2014

As a Platinum IHG hotel member with coutless stays logged over the years, I can tell you that the South Burlington location is bottom 10 percent of the hotel chain without a doubt. I'm not really sure that there is anything else that needs to be said, but here goes: (1) arrived after midnight and could not find a parking... More

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear Advisor58, I appreciate you taking the time to review your recent stay with us. I sincerely apologize that your visit fell below expectations. I will share all of your comments with our staff. I can assure you that your recent experience is not usual for our hotel. I hope you will consider giving us a second chance on your... More

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Additional Information about Holiday Inn Express Hotel & Suites Burlington South

Also Known As:
Holiday Inn Express Hotel And Suites Burlington South
Holiday Inn South Burlington
Holiday Inn Express South Burlington
Comfort Inn South Burlington
Address: 1720 Shelburne Road, South Burlington, VT 05403
Phone Number:
Location: United States > Vermont > South Burlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 14 hotels in South Burlington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Burlington South 2.5*
Official Description (provided by the hotel):
South Burlington hotel offers great location in beautiful Vermont. Enjoy a comfortable stay at our Holiday Inn Express Hotel of South Burlington. Our convenient Vermont hotel is located just minutes from Lake Champlain, bustling downtown Burlington, and the Burlington International Airport. When you're ready to travel, our South Burlington, VT hotel offers a free 24-hour shuttle service to the Burlington International Airport (BVT). In addition to being convenient to the Burlington airport, our hotel is also near many businesses such as GE Healthcare, University of Vermont, St. Michael's College, General Dynamics and Goodrich. Both business and leisure travelers love to stay at our 100% Non-Smoking hotel in South Burlington as it's located less than five miles away from many of Vermont's best attractions including the Shelburne Museum, Shelburne Farms, Vermont Teddy Bear Factory, and Church St. Market Place. Other popular area attractions include the University Mall, Cairns Arena, Ben and Jerry's Ice Cream Factory, Stowe, and Sugarbush Ski Resorts. During your visit to Vermont, enjoy amenities that include a heated indoor pool, hot tub, saunas, and fitness center, and try our complimentary 'Smart Start' breakfast bar featuring the exclusive Holiday Inn Express Cinnamon Rolls, eggs, and sausage or bacon daily. Book your Burlington vacation at this Holiday Inn Express. ... more   less 
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