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Holiday Inn Express Hotel & Suites Burlington South

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1720 Shelburne Road, South Burlington, VT 05403
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Holiday Inn Express Hotel & Suites Burlington South
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Holiday Inn Express Hotel & Suites Burlington South
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306 reviews from our community

Traveler rating
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    92
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dupont, Washington
Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel for five days. It's an older hotel. Housekeeping could have been better. Breakfast wasn't appetizing but the staff was very friendly and helpful. The location is great; close enough to downtown and super convenient to the freeway.

Was this review helpful? Yes
StacyGermond, Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you very much for your kind words regarding our staff here at the Holiday Inn Express. We feel that quality customer service is the heart of all that we do, and it is wonderful to hear that your experience echoed that commitment. While the kind sentiment about staff service is wonderful, I am troubled by the sub-par experience you... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

Work brought my wife & I to Burlington for the weekend & we chose the Holiday Inn Express South Burlington for a less expensive option than hotels in the city center. We were pleasantly surprised by the service at this hotel. Coffee & cookies in the main lobby when we arrived. The check-in staff was friendly & happy to accommodate... More 

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Alton Bay, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have stayed at the Holiday Inn Express in So. Burlington, VT several times and have not been disappointed. Today, I was very impressed with Emily at the front desk. I was greeted with a smile and a "can do" attitude that was very impressive. I really appreciate friendly and helpful team members of the team here in So. Burlington.... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 11, 2015

Awesome location. Everything within close proximity- chipotle, grocery stores, shopping, movies- all within walking or short driving distance. The hotel rooms air conditioner was extremely loud. Had to unplug it because it was preventing us from sleeping. When we woke up in the morning, it was freezing!! Obviously. Really terrible. When we went to get tea at around 8pm, there... More 

Was this review helpful? Yes
StacyGermond, Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you for your feedback regarding your recent stay with us. I am very sorry that you had issues relating to your HVAC in the room, and that we were unable to remedy that for you during your stay. We appreciate all commentary on our facility and service, and will use your comments to provide superior stays for our guests... More 

Travelers are raving about these South Burlington hotels

Montreal, Canada
Top Contributor
104 reviews 104 reviews
44 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed February 8, 2015

If you want a reasonably priced hotel, with a good sized and clean room, indoor\outdoor pool, gym (reasonable gym for this type of hotel), good location and good filling breakfast with some hot choices (cheese omelettes, bacon, sausage), then you'll be fully satisfied with this place.

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StacyGermond, Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you very much for your kind words regarding your recent stay with us. We try and accommodate a diverse clientele and it's wonderful to hear that we had all of the amenities to make your family's stay a memorable one. We are so glad that you enjoyed our complimentary hot breakfast, and we will pass your kind words on... More 

Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 11, 2015

We had a pretty comfortable stay, the staff was more than friendly, and the rooms were quiet. There weren't any horrible experiences to report. Parking became an issue one night and we had to park in a nonstandard parking lot, but we stayed here around new year's eve, so it might just have been that.

Was this review helpful? Yes
StacyGermond, Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you very much for your kind review! We appreciate all feedback and are happy to hear that we provided a nice experience, with nothing horrible to report... We love to exceed all of our guests' expectations. I hope we have the opportunity to host you again in the future, Safe Travels! Kellen Brumsted More 

Parsippany, New Jersey
Top Contributor
130 reviews 130 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed January 5, 2015

Great Hotel, great staff. The hotel was clean and comfortable and the staff were very friendly and helpful in every way. We were in a large group of 6 families with many young children who could get noisy at times. The staff never made us feel like we were disturbing the peace. The breakfast was great and start/start times were... More 

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StacyGermond, Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you very much for your kind words regarding the staff of our hotel. We take pride in accommodating all of our guests, those with families and those traveling alone, equally. It was excellent to be able to provide a place for all of your family to get together around the Holidays and we would love to have you back... More 

Latham
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 8, 2014

I was graciously moved after I unpacked unfortunately but staff was accommodating - new room was fine. Also had issues with wifi - low signal strength. I will most likely stay here again since it's only a quick overnight twice a year and great location.

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StacyGermond, Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you very much for your recent review of our property. While I am heartened to hear that you will be staying with us in the future I am sorry to hear that you encountered issues with your original room. I am happy that we were able to accommodate you in another room, and apologize for the inconvenience of having... More 

Uppsala, Sweden
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 5, 2014

Not the best location, not the most modern hotel. The breakfast was very bad, and the hotel itself felt quite dated. Also the location is far away from everything, so unless you have a car or do not mind walking, you are pretty much stranded. They do offer a shuttle, but it left me waiting for more than one hour... More 

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StacyGermond, Front Office Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you very much for your recent review of our property. I am very sorry to hear that our shuttle service was tardy in picking you up. We strive to offer an efficient, hassle free option for our guests to travel in our area and it appears that we have failed you in this effort. It is through feed-back like... More 

Adirondacks, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 1, 2014

I've stayed in this hotel a few times now. It's not the fanciest digs, but it's always done it's job. The rooms are fine, if a tiny bit small. They are generally quite clean. I love that the place has a pool and a hot tub. I've only encountered super friendly workers at the front desk. And it's a great... More 

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