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Holiday Inn Express Hotel & Suites Burlington South

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1720 Shelburne Road, South Burlington, VT 05403
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Holiday Inn Express Hotel & Suites Burlington South
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Holiday Inn Express Hotel & Suites Burlington South
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317 reviews from our community

Traveler rating
    58
    122
    94
    31
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hogansburg
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at HIExpress to catch flight next morning. Clean friendly very nice. Greeted cheerfully by staff. Breakfast was good. Had pancakes made by automatic pancake maker. Interesting, not fluffy but nonetheless good. Glad to see turkey sausage on menu as have had to cut back on fats a bit.

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Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The good: Excellent Service, Great Hot Breakfast Included, Snacks, Cookies, Refreshments, Good Price and Clean Hotel. The bad: Dated Hotel and Rooms, Bed was lumpy, needs to be turned or changed out. Neutral about location, not too central, but not too central or far out.

Was this review helpful? Yes 1
Groton, Connecticut
Top Contributor
77 reviews 77 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Located on busy Vt. Route 7, this hotel provided close proximity to a lot of activity but rewarded with a sound night's sleep. Most parking was behind hotel but convenient access doors available. I was greeted by a smiling and energetic woman that welcomed me as a platinum member and thanked me for same. My 4th floor room faced the... More 

Was this review helpful? Yes 1
Braselton, Georgia
Top Contributor
57 reviews 57 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Overall the hotel seemed clean enough, but after a grueling 24 days on the road (working), I simply needed a nice clean comfy bed for one night before catching an early morning flight out of Burlington. I imagine my surprise when, already exhausted and ready for 5-6 hours of sleep, I pulled the covers back and discovered a couple of... More 

Was this review helpful? Yes 1
StacyGermond, Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you for your review of your recent stay. We clearly did a very poor job of providing the most fundamental function of a hotel, which is a clean, comfortable place to sleep. I am personally appalled by your experience and will use your words to further train and educate our staff so that this scenario will not arise for... More 

Travelers are raving about these South Burlington hotels

Freeport, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

After a nine plus hour day of flying, I arrived at my final airport destination at 11:38 pm, only to discover that my bag was not with me... the staff helped me through it, listening and waiting to see if the airline would finally send it! The young lady at the desk was so friendly and hospitable, offering me hot... More 

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Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Since we frequently stay at other Holiday Inn Express motels, we compared our stay at this South Burlington, VT location to the others. Following are the main reasons our family stay this week on two separate nights, i.e., going to and coming from Montreal, was disappointing: 1. A gentleman who seemed to be homeless was allowed into the motel by... More 

Was this review helpful? Yes 3
StacyGermond, Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you very much for your feedback regarding your recent stay with us. While it can be difficult to hear about areas where we must improve, it is vital that we acknowledge and address these issues. There are a number of issues that concern me that you have brought to our attention, notably the lack of follow through on a... More 

Madison, Wisconsin
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2015

My family has stayed here three different times while visiting relatives. Clean and comfortable with a friendly staff; the front desk and housekeeping folks are great for this type of property. You cannot beat the breakfast - really, so much choice. My kids and husband did mention that the wifi was slow when needing to do business and school work.... More 

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Sharpsville, Pennsylvania, United States
Top Contributor
99 reviews 99 reviews
43 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 7, 2015

Nice place in remote location. Had some bad weather, but roads were kept clear. The heat was turned off in my room, so it was 50 degrees in my room when I checked in. Room and bed were comfy. Was not met as a rewards member when I checked in, just handed my key and told me how to get... More 

Was this review helpful? Yes
StacyGermond, Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you very much for your comments regarding your recent stay with us Mr. C., and especially for bringing to our attention the less than outstanding service you experienced at check in. While we emphasize service and attentiveness to our guests needs for all that visit us, it is especially important to us to acknowledge and thank IHG rewards members... More 

Vermont, USA
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 6, 2015

We chose to stay here the night before our vacation, because it's close to the airport, they offer free shuttle to the airport, the rooms are very comfortable, clean and quiet. There are several amenities offered here, however, we stayed just for the convenience of being close to the airport. The bed was one of the BEST we've ever slept... More 

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Manchester, Connecticut, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 30, 2015

Clean and comforable place with with friendly staff. I will definitely stay here again. Only reason for 4stars is a noisy stay last time with some not so considerate pool users. Need to monitor the pool better and take some pride in the exterior of the hotel. Graffiti on door handles and elevator.

Was this review helpful? Yes
StacyGermond, Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you very much for your kind words regarding your experiences with our staff here at the Holiday Inn Express South Burlington. We take a great deal of pride in our service, and it is encouraging to hear that you were well taken care of! I also wanted to thank you for alerting us to the markings on our Hotel... More 

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