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Fairbanks Inn

401 Western Avenue, Saint Johnsbury, VT 05819
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Fairbanks Inn
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168 Reviews from our TripAdvisor Community

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Traveler rating
    72
    46
    31
    13
    6
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57
56
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13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • French first
  • Any
English first
  • All months
    (168)
  • Mar-May only
    (14)
  • Jun-Aug only
    (80)
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    (43)
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    (31)
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Brattleboro, Vermont
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Huge rooms, 2 queen size (comfortable and clean) beds and a fold out couch, table and chairs and an outside balcony with chairs and small table and an extra sink outside the spacious immaculate bathroom. Mini fridge, microwave and basic cutlery and dishes so you can take some meals in your room. Helpful pleasant receptionist. We didn't expect such great... More 

Was this review helpful? Yes
5 of 5 stars Reviewed 2 weeks ago

Room was amazing! We stayed in the honeymoon suite for girls night out, plenty of room! The furniture was very clean and comfortable. Balcony with tables and chairs made allowed us to sit outside and enjoy the warm April day. Will definitely look into staying here again in the future!

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5 of 5 stars Reviewed 2 weeks ago

As a traveling musician, I stay in hotels/motels all the time. It was a pleasant surprise to be put up in such a charming Inn. The rooms had character and the views were great! Right from the moment we walked through the door we were met with a professional and courteous staff. You can tell that they take pride in... More 

Was this review helpful? Yes
SofiaEmly, General Manager at Fairbanks Inn, responded to this review

Thank you for taking the time to leave such a wonderful review. I am very pleased to know that you found the staff to be professional and courtesy, they truly are a wonderful team here. Also that you enjoyed the views and your room. Safe travels and we all hope to see you again in the future. More 

CT
Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check in/ check out was easy. Front desk folks were friendly and helpful. Rooms were ok, large with a couch, extra sink, refrigerator and microwave. Balcony looking out to a small river. AC wasn't cold enough, lacking in towels and tissues, shower is for short people, but pressure and warmth was good.

Was this review helpful? Yes
SofiaEmly, General Manager at Fairbanks Inn, responded to this review

Thank you for taking the time to leave a review of your stay here at the Fairbanks Inn. I am sorry that your stay was less than perfect. I am very pleased to hear that the staff were friendly and helpful. We look forward to having you stay with us again, until then, safe travels. More 

Montreal, Canada
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

What more can I say... GREAT hotel, clean and friendly staff and ok price, they could have a few more special nights The beds were very comfortable. We rented here in order to go hiking in the White mountains... We were more than happy with service the only think I could say... wish they had continental breakfast... That would have... More 

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SofiaEmly, General Manager at Fairbanks Inn, responded to this review

I loved hearing that you came up to go hiking, what a great adventure to do in the White Mountains. Maybe you will be able to come back this winter for a Ski & Stay package we offer to Cannon Mountain. Thank you for taking the time to leave a review about your stay and we very much look forward... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I wasn't expecting too much when traveling to St. Johnsbury, but I was hoping for a little better than this. The rooms need some major updating as well as a deep clean. The smell of our room is a mixture of dog pee and Grandmother's basement. Also, when you turn on the shower, you have to wait for the brown... More 

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SofiaEmly, General Manager at Fairbanks Inn, responded to this review

I want to personally thank you for taking the time for sharing your experience with us. I have been at the property for six weeks and am trying to get all of the feedback I can to make improvements. I would appreciate if you would be able to call me at 802-748-5666 so I am able to find out which... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2015

Alissa was great. Thank you for all your help. Keep up the good work. Hotel was . Nice and clean. Overall great place to stay. Pool was wonderful also. Thank you again to Alissa. Nice places near by to eat and visit.

Was this review helpful? Yes 1
SofiaEmly, General Manager at Fairbanks Inn, responded to this review

Thank you for choosing to stay at the Fairbanks Inn. I am happy to hear that Alissa was such a wonderful help to you. I have passed your words onto her. We can't wait to see you again, until then, safe travels. More 

Birmingham, AL
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 22, 2015

I have stayed in may places and this Inn is by far one of the best. We came upon the Inn by accident and just popped in to see if a room was available. The front desk clerk was amazing. She got us a room on the ground floor like we asked and was so friendly. She told us where... More 

Was this review helpful? Yes 2
SofiaEmly, General Manager at Fairbanks Inn, responded to this review

Thank you so much for the kind words. I am happy that you found us and that your stay was wonderful. Thank you for taking the time to let us know how we are doing. Safe travels. More 

Gatineau, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed June 20, 2015

I wish I could say more positive things about this Inn. The staff was very friendly and helpful, but that's about it. The beds were in fact comfortable, but bring earplugs! The walls and ceilings are paper thin! It was a bike week nearby. Every motorcycle passing by was heard. To our dismay, our neighbours (above us) felt the need... More 

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SofiaEmly, General Manager at Fairbanks Inn, responded to this review

I am sorry that your stay was less than satisfactory. Your satisfaction is something that we strive for here and I do appreciate your your feedback on the noise of the above room and the motorcycles. I will be purchasing earplugs to have at the front desk should this be an issue again. I have been the General Manager at... More 

Westchester, NY
Level Contributor
101 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed June 14, 2015

While this is a dog-friendly hotel, dog-friendly should not be synonymous with substandard quality or service. Everything about this establishment seems as though the proprietors did not get the memo that we've actually left the 1960's. Dated bed covers, flimsy worn linens(towels and bedding), cheap single sheets of plastic working as a shower curtain, showers with poor draining, inadequate lighting.........the... More 

Was this review helpful? Yes
SofiaEmly, General Manager at Fairbanks Inn, responded to this review

Thank you for the feedback. I am sincerely sorry that you were unhappy with our rooms. I completely agree that the service should not be substandard here. I have taken over the property six weeks ago and am still ordering new linen, towels, and even shower curtains. I hope that you will consider staying with us again so that we... More 

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