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Comfort Inn & Suites Near Burke Mountain

Certificate of Excellence
GreenLeadersGold level
2.0 of 5
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703 US Route 5 South, Saint Johnsbury, VT 05819
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Comfort Inn & Suites Near Burke Mountain
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Ranked #1 of 7 Hotels in Saint Johnsbury
Certificate of Excellence
GreenLeadersGold level
A recent review
5 of 5 stars Reviewed October 8, 2013
karen m Pittsboro, North Carolina
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449 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Inn & Suites Near Burke Mountain
See the most recent reviews
Pittsboro, North Carolina
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 8, 2013

A bit more expensive than my usual comfort level, but we were tired after hours hiking on our free wheeling journey in the northeast. Great room and good service desk folks. Enjoyed the pumpkin waffles and Vermont syrup in the morning!

Review collected in partnership with this hotel

Was this review helpful? Yes
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review

Thank you for staying with us on your journey through New England and taking time to post a review on TripAdvisor. I'm glad you enjoyed your experience and especially our breakfast. I about fell over when I found out that we were able to offer pumpkin waffles. Carol our "Breakfast Ambassador" is certainly on top of her game. We will... More 

Penzance, United Kingdom
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed October 8, 2013

Room nicely set up, but marred by the fact that someone had been smoking in it. The $150 penalty notice obviously did not work, had not been applied, and had not been rectified. It amazed us, a nice new facility and no restaurant facilities. We ended up with take out pizza, not exactly a culinary experience. We stayed only one... More 

Was this review helpful? Yes 1
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review

Thank you for staying with us and sharing your experience on TripAdvisor. I'm glad that you felt the hotel offers nice rooms. I was obviously dissapointed to hear your room had been smoked in. We religously enforce our 100% non-smoking policy and do charge guests that do not comply with our regulations. In addition, guests that do it more than... More 

Lynn, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2013

Vey nice hotel, conveniently located to the highway and downtown area. Included breakfast was more than sufficient. Staff as great and rooms were clean. A bit pricey for a Comfort Inn, but it was high tourist leaf-peeping season.

Was this review helpful? Yes
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review

Thank you for staying with us and sharing your experience on TripAdvisor. I'm really glad you enjoyed your stay. We appreciate all the positive feedback regarding our rooms, cleanliness and staff. Hope to see you in the future. Until then...safe travels! Brett VermontTajMahal@aol.com More 

Athol, Massachusetts
2 reviews
5 of 5 stars Reviewed October 3, 2013

This was a beautiful place. I highly recommend this facility. Good breakfast. Very clean rooms. The staff was great. Lots of vending machines. Also refrig & micro in the room is the best. They gave us a room on the first floor due to my husband has trouble with stairs even thro they had elevators. The colors were just beautiful.

Review collected in partnership with this hotel

Was this review helpful? Yes
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review

I'm so glad you enjoyed your visit during the foliage season and shared your experience on TripAdvisor. Vermont's Northeast Kingdom and the White Mountains of New Hampshire are spectacular this time of year. Thank you for all the kind comments regarding the hotel. I will certainly share your review with my team members. Hope to see you in the future.... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed October 3, 2013

We've stayed here many times over the years; as a couple or with friends and family, and we're never disappointed. Always great service, clean and excellent breakfast. We always choose this location when we're in the Northeast Kingdom.

Was this review helpful? Yes
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review

Thank you for repeatedly staying with us and posting a review on TripAdvisor. I appreciate you recognizing the hard work and dedication of my team members. They do an amazing job and genuinely care about our hotel's guests. We will look forward to seeing you in the future. Until then...safe travels. Brett VermontTajMahal@aol.com More 

Milton, Vermont
1 review
5 of 5 stars Reviewed October 3, 2013

I have stayed at this hotel numerous times as I complete my education at Springfield College. I choose the Comfort Inn as I feel very safe and secure there and have experienced great service. The room is very clean and there is ample room for me to invite fellow students in to study.

Was this review helpful? Yes
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review

Thank you so much for your repeated patronage and taking time to share your experience on TripAdvisor. I'm glad that we have been able to make you feel safe and comfortable. We'll look forward to seeing you in the future. Until then...safe travels! Brett VermontTajMahal@aol.com More 

malbeclady
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 1, 2013

My shoes stuck getting off the elevator. Think someone spilled on the landing some of that good vermont syrup. Told the front desk. nothing done Told a nice young man who delivered kleenex when empty, seemed concerned, again nothing done. Maybe it was just a defect on the floor landing, but" I" could have cleaned it with soap and a... More 

Was this review helpful? Yes
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review

Thank you so much for staying with us and then posting a review on TripAdvisor. Your experience was certainly not one of our better moments. Please accept my most sincere apology. I will be contacting you directly regarding the team members that failed to get the landing cleaned promptly. All guest reviews are shared internally. I will be meeting with... More 

Bullard, Texas
Senior Contributor
21 reviews 21 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 30, 2013

This has been a great place to stay on the past few trips I have made to the Northeast Kingdom! It is comfortable to relax and check emails while away. Coffee & cookies eat the spot! Easy access to highway. It is not far from St. Johnsbury. The fall colors are in the hills around you!

Was this review helpful? Yes
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review

Thank you for visiting Vermont's majestic Northeast Kingdom and sharing your experience on TripAdvisor. Vermont is beautiful all year long, but the foliage season is truly breathtaking. It is my favorite time of the year. It won't be long until the leaves fall and the little white flakes of gold start coating the ski slopes. We would love for you... More 

Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 30, 2013

What a nice hotel and easy to find. The rooms were clean and comfortable with updated furnishings, I think they must have remodeled recently because everything looked new. I was in one of their suites and it was very large with a separate bedroom. The staff was great and very helpful. Breakfast in the morning hit the spot and got... More 

Was this review helpful? Yes
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review

Thank you for staying with us and sharing your experience on TripAdvisor. I'm glad you enjoyed your visit and will be bringing your family back on vacation. I would like to share some really exciting news for this coming ski season. In addition to our Vermont ski and stay vacation packages with Burke Mountain (30 min) and Jay Peak (60... More 

New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 29, 2013

I stayed in this hotel last August 22nd for one night, on the 4th floor. The property is physically quite nice, the rooms clean and spacious and pleasant to look at. But when I was actually checked in, the A/C kicked on and began humming very loudly, at a vibrational frequency that was mind-numbing. The refrigerator also began to vibrate... More 

Was this review helpful? Yes 1
BrettLoehr, General Manager at Comfort Inn & Suites Near Burke Mountain, responded to this review

Thank you for staying with us and sharing your experience on TripAdvisor. I genuinely apologize for your overall experience. Please know that my team and I care deeply about all our guests and strive to offer a world-class accommodations and service. Unfortunately...problems and mistakes do occur. When these situations arise, we do everything in our power to correct the issue... More 

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