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Holiday Inn Rutland/Killington

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476 Holiday Drive, US Route 7 South, Rutland, VT 05701
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Holiday Inn Rutland/Killington
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Holiday Inn Rutland/Killington
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286 reviews from our community

Traveler rating
    87
    79
    70
    37
    13
See reviews for
91
59
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69
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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    (286)
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    (57)
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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and myself, my daughter, son-in-law and grandchildren stayed at this hotel April 12, 2015. We were in town to attend a concert and to visit with my son-in-law's family who live nearby. The hotel was very accommodating - we were able to have connecting rooms on the first floor near the indoor pool. The kids thoroughly enjoyed the... More 

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hivermont, Guest Relations Manager at Holiday Inn Rutland/Killington, responded to this review

Dear Christine K, Thank you so much for taking the time to provide us with such a fantastic review. Nothing makes our staff happier than hearing that you found us to be one of the nicer IHG Hotels you have stayed at! We always appreciate such positive feedback. We would love to have the opportunity to make your next stay... More 

Bangor, Maine
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

University softball team visit. We arrived at about 830 pm after a long drive. The front desk person was by herself and did a very good job checking us in. All room keys were ready to go. She could have had another person to call on to help her but she did a fine job of getting us settled. I... More 

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hivermont, Guest Relations Manager at Holiday Inn Rutland/Killington, responded to this review

Dear Lee S, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Guest Relation More 

Southington, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed for a weekend to plan for an upcoming event. This Holiday Inn is not your run of the mill Holiday Inn! It's well kept with a very pleasant staff. Chef Bill has a restaurant that will surprise you with its excellent quality. And the Sales Manager, Betty, is a joy to work with down to the last detail.... More 

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hivermont, Chef Bill & Betty, Sales at Holiday Inn Rutland/Killington, responded to this review

Dear Bruce F, Thank you for your positive feedback.We both take great pride in our commitment to your satisfaction. We greatly value your business. We hope to keep serving you and your needs time and again. Bill & Betty Team Holiday Inn More 

Albany
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I came in for Easter brunch on April 5 we had a reservation for 11 o'clock we showed up at 11:45 the manager Karol said that is with no problem say us down and took care of us, the food was delicious we had prime rib and a man I believe his name is Michael cut just the perfect peice,... More 

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hivermont, F&B Manager at Holiday Inn Rutland/Killington, responded to this review

Dear Qmarycabb, Thank You for providing your feedback,Karol and Michael both take great pride their work. We Thank you on their behalf for such kind words. We are happy that you enjoyed our wonderful brunch and hope that we keep serving you time and again. Sincerely, Team Holiday Inn, F&B Manager More 

New Brunswick, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Overall a pleasant experience , freindly overall and professional staff.Rooms are generally clean and comfortable.Good business hotelm wifi works well.Nice breakfast and welcome for IHG members.Clean and comfortable , well managed

Review collected in partnership with this hotel

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hivermont, Guest Relations Manager at Holiday Inn Rutland/Killington, responded to this review

Dear joh h, We appreciate your review and Thank you for taking the time and posting your comments. Our staff takes great pride in their work and strives to go over and beyond for your utmost satisfaction. We do hope to see you again on a return visit. Sincerely, Guest Relation. More 

Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is a deal if you are traveling to Rutland. While the breakfast is nice and the staff are nice, there are many things left to be desire in the area of customer service. We reserved a pack-n-play for our newborn, which was not provided. We had to use a crib, which worked but was a challenge our newborn... More 

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hivermont, Guest Relations Manager at Holiday Inn Rutland/Killington, responded to this review

Dear ericebarrett Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the internet issues you have experienced during your stay due to the outage in the area.The outage is restored and everything is working fine now. Rest assured that crib issue will be looked into. We value your comments and... More 

Albany
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

My family came in on Easter brunch at the holiday and it was absolutely spectacular we came in not knowing we needed a reservation and Carol took care of us like no other, We were sat down immediately. The waitress was very pleasant within halfway through our meal Carol again stop by to make sure everything was okay and we... More 

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hivermont, Guest Relations Manager at Holiday Inn Rutland/Killington, responded to this review

Dear Guest, Thank You so much for your review.We appreciate your feedback.Carol from F&B enjoyed reading your comments. Please come and enjoy our brunch again and give us another opportunity to serve you. Sincerely, Hotel Guest Relation. More 

Lancaster, New Hampshire
Top Contributor
60 reviews 60 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I usually stay at a competitors hotel due to the indoor pool, hot tub, sauna and free hot breakfast but decided to stay here as my conference was in the same hotel and they gave us a deal on the room. Overall the room was pretty clean, especially the bathroom but the vacuum-er missed a few spots with a lot... More 

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hivermont, Guest Relations Manager at Holiday Inn Rutland/Killington, responded to this review

Dear Guest, Thank you for your feedback. We understand and apologize for the inconvenience caused by the hot tubs closure and non working internet issues. The internet issue has been resolved.We are currently working to make enhancements to hot tub area and will be open shortly. We hope for the opportunity to make this up to you the next time... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 23, 2015

Woke with a backache due to the bed being horrible. Chose this place for the hot tubs, sauna, health club and pool. Only one operational was the pool. The location not appealing. Just on the other side of the Windows to the lounge. Not my idea of where I wish to be swimming.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Rutland/Killington, responded to this review

Dear Darlene K, Thank you for the review of our hotel.We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We are sorry for falling short of your expectations with regards to our facilities and apologize for any inconvenience this may have caused you. It was unfortunate... More 

PA
Contributor
19 reviews 19 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 20, 2015

Stayed in Rutland for weekend of skiing at Killington. Hot tubs were closed for renovations, pool was sorta warm, but not enough to sit in. It would have been nice if they bumped the temp up a bit so we could relax in the pool after a long day of skiing. Staff were very nice and competent. Hotel and rooms... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Rutland/Killington, responded to this review

Dear jfowlerpa, Thank you for your recent stay with us and for reviewing our property. I am glad to hear that you found our staff very accommodating and that you found our rooms clean. However, it is regrettable that your stay was negatively affected by the condition of the hot tubs and the Internet Service. The feedback we receive from... More 

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