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Holiday Inn Rutland/Killington

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476 Holiday Drive, US Route 7 South, Rutland, VT 05701
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Holiday Inn Rutland/Killington
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Holiday Inn Rutland/Killington
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278 reviews from our community

Traveler rating
    83
    77
    69
    36
    13
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88
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65
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Woke with a backache due to the bed being horrible. Chose this place for the hot tubs, sauna, health club and pool. Only one operational was the pool. The location not appealing. Just on the other side of the Windows to the lounge. Not my idea of where I wish to be swimming.

Was this review helpful? Yes 1
PA
Contributor
19 reviews 19 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in Rutland for weekend of skiing at Killington. Hot tubs were closed for renovations, pool was sorta warm, but not enough to sit in. It would have been nice if they bumped the temp up a bit so we could relax in the pool after a long day of skiing. Staff were very nice and competent. Hotel and rooms... More 

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Albany, New York
1 review
5 of 5 stars Reviewed 1 week ago

Holiday Inn well kept and clean and comfortable rooms make it a very good value for money.Staff is very friendly and rooms are clean.Breakfast which is now complimentary is excellent.Overall very good

Review collected in partnership with this hotel

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Seattle, Washington
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

The staff was genuinely friendly, not smarmy, and the room/bed were both clean and offered very comfortable pillows and linens. I received excellent recommendations for my taxi needs (very local color taxi drivers, but I appreciated that) and nearby office supply store.

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new jersey
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

2 and 1/2 circles would be my rating if it was possible and 3 would have been a stretch in my opinion so barely average is what fits. The place is dated and needs a renovation. That being said its cleanliness that is most important to me and while its not the dirtiest it could be better. I am picky... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Rutland/Killington, responded to this review

Dear danno9, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and breakfast. However, we’re sorry we fell below your expectation regarding the property condition, cleanliness and room condition. We will address these concerns. I assure you that the feedback... More 

Sunnyvale Ca
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed here in October with a tour group. Cookies and apple cider were available upon our arrival. We stayed in room #204. This is supposed to be a non-smoking hotel but it was very obvious that they may have recently switched from a smoking hotel and had done nothing to clean the air or rid the rooms of lingering smoke... More 

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IHGCare, Guest Relations Manager at Holiday Inn Rutland/Killington, responded to this review

Dear Marilyn J, Thank you for your review regarding your recent stay at Holiday Inn Rutland/Killington, VT. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and... More 

Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 19, 2015

Nothing overly exciting, was disappointed the hot tubs were down (will be for 6 more weeks). Best thing it has going is buffet breakfast, and even that was so-so...but better than rushing out to a restaurant.

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IHGCare, Guest Relations Manager at Holiday Inn Rutland/Killington, responded to this review

Dear Mandie W, I appreciate you taking the time to comment about your recent stay at our hotel. It is nice to know that the breakfast selection is well to your liking. However, we regret that the hot tubs are under renovation. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 22, 2015

Room filled with smell of stale smoke every time the heater came on, had to keep the room unheated to make it barable. Wifi wouldn't work on smart phone. Had to walk through indoor pool to get to room.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Rutland/Killington, responded to this review

Dear Jon V, We appreciate you taking the time to share your feedback regarding your stay with us. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We are truly sorry for the unusual condition of the room you received during your stay. We hope you... More 

New York
Top Contributor
99 reviews 99 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed January 20, 2015

I've been coming to this hotel for years. During that time the prices have gone up, but the quality has gone down. During my latest visit my daughter woke up with dozens of bug bites on her arms, legs, and neck. (Photo attached). Keep in mind that it's the middle of winter, so these bites definitely came from inside the... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Rutland/Killington, responded to this review

Dear OutOfOffice4Good, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 9, 2015 via mobile

Location great-close to major highways, shopping, rooms very clean very comfortable, service good, staff friendly, facilities beautiful, especially pool area, breakfast buffet very good! Would stay again and recommend to other travelers.

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