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Jay Peak Resort

4850 Rte. 242, Jay, VT 05859
Jay Peak Resort
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529 reviews from our community

Traveler rating
    258
    150
    65
    34
    22
See reviews for
357
50
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decided to take the kids to the Jay Peak Resort for the Waterpark and a new experience. Booked over the phone, prices were a bit high but okay; mid 200's/night + tax+resort fee pushed the nightly rate into the low 300's but included waterpark entrance. We stayed in a Trailside condo which was quite nice and we could bring our... More 

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Putney, Vermont
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I would highly recommend going to Jay Peak Resort for the water park and skiing/snowboarding, but be prepared for rude service and lack of appreciation from the wait staff. There was one guy in the Tram Haus cafeteria who was incredibly rude (so rude that his co-workers berated him in front of me) and the folks at Mountain Dick's Pizza... More 

Was this review helpful? Yes 1
Upstate, NY
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

An overall good experience with some notable issues. Having never skied Jay before, we booked a 1 BR Suite in the Timberline Condos for two nights starting Easter Sunday. We arrived at the mountain at 10 a.m. at Stateside not expecting a room as check in is at 5 P.M. We were given our activated ski passes (that double as... More 

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pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks for the review hdmutant and we appreciate the 4 stars. Duly noted on the issues you experienced during a very high compression period. We'll look at these anomalies as opportunities to continue improving. Thanks again for writing. Steve Wright CMO Jay Peak More 

Hartford, Connecticut
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great family trip. 3 nights was perfect amount of time. Went with 2 kids - 11 and 10. Found that staying in the Hotel Jay was convenient and worth the extra money because of the rainy weather. Room was better than expected. The king bed was wonderful! The kitchen had a full sized fridge, stove and dishwasher and microwave. Two... More 

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Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great getaway! We spent our stay In a 3 bedroom condo,which was clean and well equipped. Everything we could have needed was readily available.There are plenty of options for eating right on premises and a little store which has almost anything you could possibly need. I have a little girl with food allergies and the staff in the Foundry restaurant... More 

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Saugus, Massachusetts
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

We are currently staying in a golf & mountain cottage. The cottage itself is very nice...although there were a few issues that housekeeping overlooked like empty juice boxes in a cabinet in the living room, Nacho chips in the pull put sofa and long black hair in the downstairs king size bed (on sheets & pillowcase). There are no tv's... More 

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pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks for the review. Given the horror, I appreciate seeing even three stars. While we certainly would not be considered urban by any stretch of anyone's imagination, we feel we've done a pretty good job of providing options (an indoor ice arena, an indoor waterpark, two arcades, an entire network of nordic trails, winter-fat bike riding and trails, etc..), to... More 

Montreal
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We enjoyed our trip to Jay Peak - as other reviewers have said the skiing was excellent and the water park was lots of fun for the kids. Take the tram to the top of the mountain and you feel like you're in the Alps! There were cleanliness issues in our Timberline condo however that should not occur in a... More 

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pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks for the review. We've noted a few of the anomalies you found and will share them with the HK staff. I do appreciate you bringing them to my attention and hope we see you again. Best regards Steve Wright CMO Jay Peak More 

Burlington, Vermont
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First of all we love Jay Peak and all that it has to offer. We live close to another Vermont ski resort but we try to spend a weekend at Jay each season. This time we stayed at the Timberline Cottages because they were about half the price as the Hotel Jay or the Tramhaus lodge. These condos are beautiful,... More 

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pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks for the review iwillwander, and we certainly appreciate the 5 stars. You made a few notes in our review that I will share with our lodging and hospitality staff and see if we can't be a little clearer about what's provided and what isn't (by property). Thanks for your feedback and best regards Steve Wright CMO Jay Peak Resort. More 

Montreal
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Since our arrival we can see the welcome of the staff there and we started to feel that it's gona be very good, they were fast understanding for our needs (we arrived at 10:00 our check in was at 15:00) we get our access to the water park that was amazing fun for the kids, also they get us our... More 

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pearlybakerbest, Manager at Jay Peak Resort, responded to this review

thanks for the review and 5 stars Wissam W, and thanks so much for recognizing the hard work of our staff. We feel it's what gives us a real competitive advantage and we work hard to deliver a great vacation. Hope to see you again soon. Best regards Steve Wright CMO Jay Peak More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Stayed in Tram Haus studio, 2 adults and 2 kids. The studio was perfect for us with a kitchenette. We ski in the Catskills every weekend so we stayed there Monday-Thursday. Our room wasn't ready as we got there early but they valet the car and we quickly changed and were out on the slopes in 20 minutes. Lockers for... More 

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pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks for the review Morana D. Us and our toasters...We appreciate the 5 stars and hope to see you, on loan from the Catskills, again. Best regards Steve Wright CMO Jay Peak More 

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