We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Jay hotels

Jay Peak Resort

Save
You added Jay Peak Resort to your Saves list
4850 Rte. 242, Jay, VT 05859
Hotel amenities
Jay Peak Resort
Ranked #2 of 4 Hotels in Jay
Certificate of Excellence 2014
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Jay
Check In Check Out
Write a Review

481 reviews from our community

Traveler rating
    237
    137
    56
    31
    20
See reviews for
318
47
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (481)
  • Mar-May only
    (142)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (82)
  • Dec-Feb only
    (160)
All months
Boston, Massachusetts
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Let's start with the good stuff…despite the limited snowfall this winter, Jay Peak is still a great place to ski! We love the glades and you just can't find these anywhere else in New England. The lift staff were friendly, too. We came for the MLK Jr weekend and stayed at the Stateside Hotel. Unlike other destination ski resorts (such... More 

Was this review helpful? Yes
Shanghai, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Jay Peak as a mountain to ski can be great. Jay Peak Resort as a place to stay is overpriced and under serviced. My family and I booked into one of the cottages for a week. During the entire week, we had no housekeeping. Had to call for toilet paper and fresh towels. Getting answer from the staff can be... More 

Was this review helpful? Yes 1
pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks for the review Travelnowb42old, but sorry it seems we fell short of your expectations. We lay out, pretty clearly, that our Golf and Mtn cottages do not receive daily bed-makes but additional supplies are always a phone call away, sorry we missed on that. Our daily resort fee which, truthbetold is actually $22 a day, covers things like valet... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

My family and I (2 girls ages 5 and 11) spent the weekend at the Jay Resort. It was perfect! From the awesome water park, to the huge arcade, comfort of the rooms, great food, helpful staff, and of course skiing! Ski on ski off plus great conditions! Perfect for any level skiier. We can't wait to go back.

Was this review helpful? Yes 1
pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks for the great review Luv2travyl. We're glad you ad a great time and we can't wait to host you again. Best regards and thanks again for the review Steve Wright More 

Boston, Massachusetts
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed at Jay Peak (condos) and had a great time. Though you book with the hotel (we booked via the website), you can choose a townhouse or condo which was perfect for my family. It had 3 bedrooms including one with bunk beds (two sets in one room) that the kids loved. It should be noted... More 

Was this review helpful? Yes 1
pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks for the feedback and great review Tolives. I'll have folks take a look at pre-arrival communications to make sure our housekeeping protocols are more obvious. Glad you enjoyed the park over this busy weekend and hope to see you back soon. steve wright More 

Boston, Massachusetts
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed just a weekend here right after New Year's 2015. We were at the Stateside hotel. The hotel room itself was comfortable, but the hotel as a whole seemed oddly organized. First, there is no area to sit in the lobby. Strange. No lobby access to the restaurant. It's on the second floor. Hallways, stairways, elevators are a little... More 

Was this review helpful? Yes 1
pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks Joanne. We appreciate the review and sorry mother nature had been having a bit of a spell prior to your visit. We receive more natural snow than any resort in eastern North America which means absolutely nothing if you don't get a bit during your stay. Still, we're glad you got a chance to dip into the waterpark to... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just a couple hours away from Montreal Jay Peak is in my opinion the best ski resort within a 3 hour radius of Montreal. I`ve been there some days where the forecast calls for no snow and voila the Jay cloud shown up and dumps 12 or more inches of snow. Pure Magic! Glade skiing is now an option for... More 

Was this review helpful? Yes 2
pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Glad you enjoyed your trip and thanks for the review Robertos573. We think we're pretty special too, and we're glad you count yourself among those Raised Jay. Hope to see you again soon. steve wright. More 

Shanghai, China
Contributor
18 reviews 18 reviews
9 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Jay Peak Resort's lodging provided the second to worst customer service I have experienced in 20 years of traveling internationally…and I travel 40% of the time annually. I decided to pay around $400 per night for 1-bedroom cottage a few minutes drive away from the slope. Jay Peak's 800 number told me that $400 cottage is the economical option compared... More 

Was this review helpful? Yes 2
pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Sorry to have fell short of what appear reasonable expectations Livetraveling. As you use your space here to go through, at a macro level, service misses, I can't really address what appear to be micro issues. If you would like to speak about them, I'd be happy to listen; just send a note along to swright@jaypeakresort.com; I'd be interested in... More 

Boston, MA
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at Jay Peak for hockey tournament in January. Overall the facility is very nice but in dire need of a hiring fair! I recognize the difficulty in finding employees in such a remote location but it is necessary. Perhaps they should build some housing. The complimentary shuttle is a joke! I stayed in the golf condos and was... More 

Was this review helpful? Yes 2
pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks for your review Bostonfiveo but sorry to hear the shuttle system left you a bit cold. While we try to make sure one of our 9 shuttles (which are on loops) makes waiting a quick experience, oftentimes, issues beyond our control, can prevent that. While I can't tell if your suggestion that the waterpark was 95 degrees was hyperbole... More 

Boston, Massachusetts, USA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Once you get up to Jay Peak, staying on the property is a convenient way to get the most out of your ski weekend. I went up to Jay this past weekend with some friends that make this trip annually, it was my first time. We broke ourselves in to groups of 4 and rented 3 condos. Unfortunately we didn't... More 

Was this review helpful? Yes 1
pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks for the review Julia and congrats on getting back into the sport (the sport needs you). Glad to hear you enjoyed your stay and we hope you and friends make the trip again soon. Best regards steve wright More 

Canandaigua
Top Contributor
128 reviews 128 reviews
21 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 4 days just after Christmas-the resort was hopping! Because there were 4 of us and I like to cook, we booked a 1 bedroom Timberline Condo. Ruth at reservations was more than helpful with questions about the layout, package options etc. The unit was very large, with an excellent layout and floor space. There was an entryway... More 

Was this review helpful? Yes 3
pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks for the review Snowyandsniggles (let it be known this is the first time I've ever written that phrase), but sorry about the lack of accoutrements in your unit. While housekeeping generally does a great job of completing an inventory checklist, it sounds like we fell a little short here and, for that, we apologize. As to the less-then-fantastic can... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Jay Peak Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jay Peak Resort

Address: 4850 Rte. 242, Jay, VT 05859
Location: United States > Vermont > Northeast Kingdom > Jay
Price Range (Based on Average Rates): $
Number of rooms: 168
Also Known As:
Jay Peak Hotel Jay

153 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (144)
Viewed
Room/suite (37)
Viewed
Hotel & grounds (27)
Viewed
Pool/beach area (9)
Viewed
Dining (5)
Viewed
Family/play areas (12)
Viewed
View from room (10)
Viewed
Bathroom (3)
Viewed
Other (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay