We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jay Peak Resort

#2 of 4 Hotels in Jay
Certificate of Excellence
4850 Rte. 242, Jay, VT 05859
Jay Peak Resort
Write a Review

520 reviews from our community

Traveler rating
    254
    148
    62
    34
    22
See reviews for
349
50
4
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (520)
  • Mar-May only
    (163)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (82)
  • Dec-Feb only
    (178)
All months
Montreal
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Since our arrival we can see the welcome of the staff there and we started to feel that it's gona be very good, they were fast understanding for our needs (we arrived at 10:00 our check in was at 15:00) we get our access to the water park that was amazing fun for the kids, also they get us our... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Fabulous experience at Jay Peak Reaort. We got a room facing the mountain, clean nice room, ski lockers downstairs, staff bend over backwards for you! Ski mt has wonderful glade skiing and varied terrain-- very windy all the time! Water park afterwards for kids is very fun--

Was this review helpful? Yes 1
Toronto
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great experience, amazing facilities, cool waterpark, great time on the snow. Want to especially thank Bill H, Gina and Riley who taught my wife, son and daughter respectively. First rate teachers. My wife who only learned to ski this season already needs more advanced skis! My 5 year old son finally learned to snowboard toeside and my 9 year old... More 

Was this review helpful? Yes
Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow, when I last visited Jay Peak over 10 years ago, everything looked very very different. Living in Ottawa, I heard about how it had changed from families returning from hockey tournaments but I never imagined what I saw on arrival there for a two night stay and ski trip. Everything and I mean everything is new (except the tram... More 

Was this review helpful? Yes
Mclean
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I wasn't sure where to rate the resort. We stayed at tramhaus based on a trip advisor recommendation but we saw the entire resort. I think the price you pay is reflected in the particular resort hotel. Tramhaus has a lodge feel and seems to be very updated. The jay center is kind of like a conference center but has... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very clean nice hotel. Ski in, ski out. Great place to stay. I choose the ski , splash and stay package. It's a really good deal if you plan on doing all those things. Little far from water park but there is a shuttle and you can drive.

Was this review helpful? Yes
pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Glad you enjoyed yourself Doug and thanks for the review. Best regards Steve Wright. More 

Toronto, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent five days at Jay this March, and it was fantastic. We stayed at the Tram Haus, in a one bedroom suite (family of four), travelling with a group of three families. The skiing was amazing, and we all had fun at the Pump House. Considering that it was March break for Ontario, it was not crowded at all. Check-in... More 

Was this review helpful? Yes
pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Glad you enjoyed the Tram Haus Lodge Judy and know that we appreciate the review. We look forward to seeing you again. Best regards Steve Wright More 

Kingston, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the new (?) Timberline Condos. Wanted to be close to ski lifts and waterpark, but alas, they were booked! We (family of 4, 2 boys 11 and 7) stayed in unit 4799. Clean, new, nice kitchen and washer/dryer (!). Parking right in front and very close to Stateside lifts and ski school. Drove when we went to water... More 

Was this review helpful? Yes 2
pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks for the review hoppy. Sorry we didn't have anything closer to a lift but glad you landed in one of our new Timberline condo units. And glad you took advantage of our At-par offer-it's obviously a very motivating option for our northern friends. Hope to see you again soon. Steve Wright. More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just returned from our third year at Hotel Jay over March Break. It never disappoints. The room was once again great, although for a family of four a one bedroom or two bedroom is a must. The amenities in the room were good, but the close proximity to both the lifts at Tramside and the water park makes it... More 

Was this review helpful? Yes 1
pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks for the review Sarah and glad you enjoyed your break at Jay Peak. Ontario Break Week at Jay is something even the employees look forward to and most of the reason relates to your kindness and willingness to share positive experiences. Thanks so much and we look forward to seeing you again next year. Best regards Steve Wright More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

First off, let me say that I've not been to Jay since its redevelopment. Our friends booked this back in October for the Ontario March break. Inadvertently our family showed up at Stateside a day early, so that meant no "official" reservation, or room for that matter. Jorge took care of us in all of 10 mins. Given they were... More 

Was this review helpful? Yes 1
pearlybakerbest, Manager at Jay Peak Resort, responded to this review

Thanks for the review Chris and welcome back; it's nice to hear that the new boss is the same as the old boss. Jorge is the master of, among other things, making a guest feel special and going above and beyond to deliver great service--same goes for Nicole, Corey and Matt--I appreciate you calling them out for their service and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,040 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (146)
Viewed
Hotel & grounds (28)
Viewed
Room/suite (37)
Viewed
Pool/beach area (9)
Viewed
Dining (5)
Viewed
Family/play areas (12)
Viewed
View from room (10)
Viewed
Bathroom (3)
Viewed
Other (42)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (885)
Viewed
Amenities (159)
Viewed
Other (254)
Viewed
Restaurants and Bars (88)
Viewed
The Hotel (113)
Viewed
Tram Haus Lodge One Bedroom Suite (53)
Viewed
Tram Haus Lodge Studio (42)
Viewed
Tram Haus Lodge Three Bedroom Suite (108)
Viewed
Tram Haus Lodge Two Bedroom Suite (68)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question