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All 2 Jay hotels

Jay Peak Resort

4850 Rte. 242, Jay, VT 05859
Hotel amenities
Jay Peak Resort
Ranked #2 of 2 hotels in Jay
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384 people have reviewed this hotel

Traveler rating
    196
    109
    42
    21
    16
See reviews for
256
35
4
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • French first
  • Any
English first
Ottawa, Canada
1 review
2 of 5 stars Reviewed 2 days ago NEW

The unit (4803) was new and beautiful. However it was not thoroughly cleaned. The toilet was dirty, floor by the front entrance was filthy, there were nails on the floor, the dishwasher was never emptied, and the kitchen garbage can was full. After waiting until after check in time to finally get our unit, we expected it to be at... More

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Ottawa, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the resort in a 2 bedroom Golf and Mountain Cottage this past Easter weekend (4 nights). It was our first trip to Jay. Skiing was outstanding, the kids loved the waterpark (great afternoon activity) and the accommodation was great. We brought most of our own groceries (there is no grocery store nearby and the cost at the... More

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Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We showed up with a plan - it's a four and a half hour drive and we planned to get to the hotel, check in to our condo, and go to dinner, then get the 3 kids to bed. Yeah. NOT happening. Nobody was getting in to their condos that evening, not on time. We were supposed to be able... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Good First of all, the skiing was great…waterpark too. Location on the trail was perfect. Great food. BAD Our Condo was beat-up (Slopeside S2006)and we learned is not owned by the resort. These are privately owned. So if you need anything..like a lightbulb that I asked for 2 times, forget it-it never came. We had a filthy bedspread and dirty... More

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Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at Hotel Jay as part of a large group who were there to ski for the week.The hotel is very well finished throughout and the rooms are spacious and well kept. The food was excellent, lots of variety and always fresh. The water park is great, lots of lifeguards and lots of fun!

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MoveUp_JPR, Manager at Jay Peak Resort, responded to this review

Glad you enjoyed your trip and the fantastic late season conditions. Hope to see you again soon. Steve Wright More

Saint Albans, Vermont
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We decided to stay at Jay for a weekend trip. We all loved it. We stayed in a Golf and Mountain Cottage, one of the ones remote from the lodges, but a great view of the mountain. I recommend if you are skiing as a family, keep your belongings at the new Stateside Baselodge. There is great beginner terrain off... More

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MoveUp_JPR, Manager at Jay Peak Resort, responded to this review

Glad you enjoyed your vacation and our Golf and Mtn Cottages and we look forward to hosting you again soon. Steve More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Slopeside Condos at Jay Peak on April 3rd to April 6th. This was a family ski trip with 2 adults and 3 children ages 11,10 and 7. The condo we stayed in was in the slopeside section with two bedrooms. There was plenty of room for all 5 of us and having the kitchen was great... More

Was this review helpful? Yes 1
MoveUp_JPR, Manager at Jay Peak Resort, responded to this review

Thanks for the review mikmcl. The value equation is one we hear time and time again and one that, when we hear that people view our options as 'expensive' creates a little bit of a disconnect for us. It's all in the eye of the beholder I suppose. Glad you have a good eye for value and that you enjoyed... More

Pittsburgh, Pennsylvania
Top Contributor
56 reviews 56 reviews
26 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The negatives first: room not thoroughly swept: we found grapes, candies and other remnants of the prior guests. Poor restaurant service at the pizza place and Alice and mediocre food throughout. The positives: the Pump House is awesome. Lots of lifeguards and a great place if you are traveling with kids. Overall a family oriented hotel where kids roam safely.... More

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MA
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Jay peak boasts a lot of snow, but what they need is some serious customer service training. From Wendy in reservations who was both rude and incompetent, to the staff at check-in, to the lift attendants, to the wait staff and bartenders... Everyone seemed to be annoyed that there were people at the resort spending money, creating jobs, and trying... More

Was this review helpful? Yes 2
MoveUp_JPR, Manager at Jay Peak Resort, responded to this review

Sorry to hear about your experience Travelman. While we're certainly not perfect-as evidenced by your experience, management is certainly conscious and concerned anytime a guest has a less than perfect experience. While I consider your experience an aberration, I will review, personally with the departments you've mentioned, if you could simply let me know which departments you personally interacted with... More

EG
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Went on a Family vacation to Jay Peak(Stateside). Very over rated.... our room was dirty (found wrappers on the floor), can not get take out from restaurant (not even drinks) in fact we ate at the restaurant and the service was terrible and slow, every restaurant has an hour wait and the hostesses are so rude, the only pool at... More

Was this review helpful? Yes 3
MoveUp_JPR, Manager at Jay Peak Resort, responded to this review

Sorry to hear your room didn't meet your expectations Jenn A also apologize for, as you mentioned, that everything costs money. We think that, on average, the cost:value equation is unparalleled anywhere, but we understand that your experience certainly didn't seem to bear this out. Sorry to hear we won't see you again, but hope your future winter adventures are... More

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Additional Information about Jay Peak Resort

Also Known As:
Jay Peak Hotel Jay
Jay Peak Hotel
Address: 4850 Rte. 242, Jay, VT 05859
Location: United States > Vermont > Northeast Kingdom > Jay
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Jay
Price Range (Based on Average Rates): $

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