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Baymont Inn & Suites Essex Burlington Area

2.0 of 5
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27 Susie Wilson Road, Essex, VT 05452 (Formerly Handy Suites)
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1 room 1 adult
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Baymont Inn & Suites Essex Burlington Area
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117 Reviews from our TripAdvisor Community

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Fairlee, Vermont
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We booked a last minute hotel. My boyfriend, his friend, & his girlfriend. At first our room keys kept on messing up, then we were given a room with only 1 bed, & a pull out. So, as we were told we would be getting 2 beds, we naturally were a little bit annoyed with the service here. Although, outdated,... More 

Helpful?
Thank CheyenneZach
HotelRepresentative1, Director of Sales at Baymont Inn & Suites Essex Burlington Area, responded to this review

Thank you for taking the time to share your feedback. I sincerely apologize for any inconvenience you incurred due to the misunderstanding with your original suite. Even though your experience was not as flawless as we strive for, I was pleased to hear that you were satisfied with Lilly's efforts to assist you when you brought the issue to her... More 

Essex, Vermont
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

the young lady at the front desk whos name was lily went above and beyond to help me she not only made us feel so at home but when i asked to get help with something i needed witch with me can be alot at time she always had a smile on her face and helped every time with out... More 

Helpful?
Thank lisa s
Burbank, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 26, 2015

The hotel is seated nicely in the Essex VT area, Large rooms with many amenities. Location is central to everything yet off the main drag so there is no noise. I travel for business and stay at hotels around 300 nights a year, I was very impressed with their breakfast! I however was extremely taken back by the lack of... More 

Helpful?
2 Thank megan s
HotelRepresentative1, Director of Sales at Baymont Inn & Suites Essex Burlington Area, responded to this review

We appreciate that you chose Handy Suites of Essex for your accommodation needs. Thank you for taking the time to share your recent experience. How wonderful to hear that you found us to be in a location to your liking, our suites large, amenities plentiful, and breakfast impressive! We work diligently to ensure that our entire team is trained properly... More 

1 review
2 of 5 stars Reviewed October 14, 2015

Handy Suites is in a convenient location, but I was very disappointed in the quality of the accomodations. The room smelled like a dirty ashtray, even though it was a non-smoking room, the furniture was worn and had cigarette burns on it, and the carpets were dirty and stained. When I complained to the person at the front desk, she... More 

Helpful?
Thank Vera L
HotelRepresentative1, Director of Sales at Baymont Inn & Suites Essex Burlington Area, responded to this review

I am sorry that you felt that way. We appreciate your feedback. As you visited during peak fall foliage season in Vermont, you may find the prices more reasonable for you during other times of the year. More 

Saratoga Springs, New York
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 2, 2015

This hotel is great if you need lots of room in a comfortable space. Our suite had two separate bathrooms, and a full eat in kitchenette with a bathroom and living room area with pull out couch. And the rooms are good size. Everything looks kind of worn and dated, but it's taken care of and clean. They are renovating... More 

Helpful?
Thank IOG
HotelRepresentative1, Director of Sales at Baymont Inn & Suites Essex Burlington Area, responded to this review

Thank you for sharing your thoughts regarding your recent stay. I would say you pretty much hit the nail on the head regarding your statement "Nothing Fancy But Spacious and Clean." We definitely do not pretend to be anything other than what we are. Our intention every day is to provide our valued guests clean, comfortable accommodations complemented by exceptional... More 

Montreal, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 28, 2015

We just returned home from a three day stay at the Handy Suites. We absolutely loved the roomy, well-appointed and spotlessly clean suite. The kitchen was well equipped (including a dish washer), and the layout was perfect. The bedroom was very large and had a huge walk-in closet for storage, packages and our clothes, so we did not have to... More 

Helpful?
1 Thank Joytotravel39
HotelRepresentative1, Director of Sales at Baymont Inn & Suites Essex Burlington Area, responded to this review

Wow! How great to read your review after the previous review! All feedback, positive and negative are welcome and valued as they allow us to see our property through our guest's eyes. We are then able to use it as a tool to strive to be the best we can be on a daily basis. Isn't it interesting how two... More 

Ohio
Level Contributor
104 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed August 24, 2015

I travel 14 days out of every month, and have stayed in some of the smallest mom and pop hotels to the more upscale Hilton's and Marriott's. I have been in 45 of the 50 states. The young man who checked me took my driver license and proceeded to make a copy along with my credit card. I immediately bulked... More 

Helpful?
Thank digger-ace
HotelRepresentative1, Director of Sales at Baymont Inn & Suites Essex Burlington Area, responded to this review

Thank you for sharing your experience. We are a value property in the popular Burlington area that prides itself in offering a clean, comfortable stay at a reasonable price. Every person has different tastes and preferences. It's important to choose a hotel that fits your needs. I am sorry that we were not able to meet your expectations. We wish... More 

Markham, Ontario
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed August 20, 2015 via mobile

The room was very spacious - a small cot would turn the walk in closet into a cozy bedroom, and generally well kept up for an older property. There were a few glaring weak points, however. Breakfast was very basic and the orange juice undrinkable. The food was not replenished as the morning went on. The worst was the cot... More 

Helpful?
Thank MaddyMummy
HotelRepresentative1, Director of Sales at Baymont Inn & Suites Essex Burlington Area, responded to this review

We are happy that you found your accommodations spacious and well kept. I apologize that other aspects of your stay did not meet your expectations. We appreciate the feedback you have provided. More 

Littleton, Massachusetts
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 12, 2015

This place was very spacious and comfortable, full kitchen, king-sized bed, living room. The TV's are small and furniture somewhat dated, bathroom as well could be updated. Breakfast nothing to write home about and coffee was awful, tasted like water. However, manager told me as soon as new wing was finished, the older rooms will all be updated. With that... More 

Helpful?
Thank jazzmom5656
HotelRepresentative1, Director of Sales at Baymont Inn & Suites Essex Burlington Area, responded to this review

Thank you for choosing Handy Suites of Essex for your recent accommodation needs while in our area! It was a pleasure to host you during your stay! We appreciate your feedback and look forward to seeing you again soon! More 

Level Contributor
7 reviews
2 of 5 stars Reviewed July 31, 2015

This is an old establishment with a new wing under construction. All the furniture looks as if it came out of a garage sale, it is dated and ugly and the rooms are enormous but it felt to me as if I was staying in a bowling alley with the usual decor. The rate is too high for what you... More 

Helpful?
Thank Danielle T
HotelRepresentative1, Director of Sales at Baymont Inn & Suites Essex Burlington Area, responded to this review

Thank you for choosing to stay with us during your recent visit to our area. We appreciate your feedback and are pleased you found our staff to be nice. We are an economy property known for our comfortable, clean, spacious suites complemented with exceptional guest service at a great value. We are sorry to hear that we did not meet... More 

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