We stayed here in the dead of winter simply as place to enjoy several days away from the city. We had not been to Burlington in many years. The hotel is in the perfect location--across the street from the lakefront park, overlooking Lake Champlain, and backing up to the wonderful downtown. The room was nice--updated, clean, and functioning. The view...
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Thank you for reviewing our hotel. I have looked at our hotels web site and I cannot see the laundry facility listing that you had mentioned. Should you have further direction please let me know as I would like to get this corrected. Thank you again for your feedback and we hope to have you back as our guest soon....
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This hotel is in a great location in Burlington, VT. It is directly on Lake Champlain, and if you are lucky enough to get a view, then it'll take your breath away. (It's worth the add'l cost for the view).
I'm not a huge fan of the Hilton chains, but I was blown away by this Hilton. It was extremely...
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Thank you for your wonderful review of the Hilton Burlington VT. I can’t tell you how much my team and I appreciate getting this positive feedback. Summer is the best time in Burlington so I hope to see you soon.
Jeff Webb | General Manager
Hilton Burlington,
60 Battery Street Burlington VT 05401
Hotel: 802-658-6500
Direct: 802-859-5034
Fax: 802-863-7818
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I was attending a wedding at this property over New years eve 2011/2012. It was a crazy shuffle between two banquet rooms that were not adequately staffed. The room that we had dinner in had one entrance/exit. There was no server entrance, so guests were constantly being told/asked to move - many accidents because servers carrying the ovals couldn't see...
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Thank you for taking the time to review our hotel. I am sorry to hear about the multiple issues that you experiences last year. As you can see by our many outstanding reviews this is not our typical guest experience. I will look back at our schedules and managers report from last year and see if I can look into...
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Very nice hotel. I have stayed here several times. Rooms on upper floors facing the lake have awesome views with great sunsets. Good sized pool and easy walk to both the lake and Church St. Try the skinny pancake for breakfast but expect lines on weekends.
Thank you for the nice review. We are the best place to be in Burlington as you mentioned. Part of the fun of this town is walking around and seeing the shops and people. We hope to have you back as our guest soon.
Jeff Webb | General Manager
Hilton Burlington,
60 Battery Street Burlington VT 05401
Hotel: 802-658-6500
Direct:...
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This Hilton is nicely positioned in the centre of town and overlooking the lake. Car parking easy and straight into the hotel. The reception staff were excellent and helpful. This is quite a big hotel and had a bit of a feeling of emptiness about it, but it was off season. The I am really shocked that large hotels still...
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Thank you for reviewing our hotel on Trip Advisor. I agree our location is great for walking to all that Burlington has to offer. On your next visit I would like to talk to you about our Hilton loyalty program, HHonors. This frequent guest program has many benefits including free high speed internet access, breakfast and room up grades.
Jeff...
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Is consistent wth Hilton standards. the location is very good and a 5-10 min walk to center. Don't like paying extra for parking. Otherwise the rooms were clean, comfortable and had decent sized TV's and all for an okay price. Didn't use any other facilities.
Thank you for reviewing our hotel. The parking situation here in Burlington is a bit limited. The garage we use is owned and managed by the city not our hotel. All though very convenient to the hotel there is a charge. The location is great as you know most areas of town are a short walk from here.
We hope...
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Ive never written a review before but i found our customer service to be so much higher than the industry standard that i felt compelled to write about it.
My pregnant wife and I recently traveled up to Burlington for our one year anniversary. When we checked in we were greeted by two extremely friendly but professional woman. Initially we...
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Thank you for writing this great review. I am very proud of our team here at the Hilton Burlington. We take pride in delighting every guest on every stay. We look forward to having you and your wife and new baby back to visit soon.
Jeff Webb | General Manager
Hilton Burlington,
60 Battery Street Burlington VT 05401
Hotel: 802-658-6500...
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Nice location. Overlooked Lake Champlain which was nice. Very pleasant staff at check in and through stay. Room was clean, maybe bit tight in bathroom. Liked the convenience of being able to walk to stores and restaurants.
Thank you for the nice review. I can’t agree more our location is great. Burlington is seen best walking or biking. I hope to have you back as our guest soon.
Jeff Webb | General Manager
Hilton Burlington,
60 Battery Street Burlington VT 05401
Hotel: 802-658-6500
Direct: 802-859-5034
Fax: 802-863-7818
More
I stayed here as part of a conference. The hotel was OK, nothing really great or not great. I had a "city" view, which was really a view of a parking garage for the neighboring mall. I would think the water view would have been spectacular over Lake Champlain. The rooms were decently kept, but I quickly learned that you...
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Thank you for taking the time to review our hotel. I appreciate y our feedback and will follow up with my team. We clearly have a communication problem as our standard is to replace all partially used amenities every day for our guest. I will look into how this was missed.
Jeff Webb | General Manager
Hilton Burlington,
60 Battery...
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After having an issue with a booking at the local Sheraton, we called the Hilton in downtown Burlington to see if they had a room available for that night. They were excellent to work with and the room ended up with queen beds (vs double at the Sheraton) and was about $20 less expensive with the added benefit of being...
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Thank you for being our guest and writing this review! The Hilton Burlington team takes great pride in providing outstanding service. Our wonderful location help make this the best hotel in town. We hope to have you back as our guest soon.
Jeff Webb | General Manager
Hilton Burlington,
60 Battery Street Burlington VT 05401
Hotel: 802-658-6500
Direct: 802-859-5034
Fax:...
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