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Holiday Inn Express Hotel & Suites

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100 Chickering Drive, Brattleboro, VT 05301
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Holiday Inn Express Hotel & Suites
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258 Reviews from our TripAdvisor Community

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Traveler rating
    80
    109
    32
    24
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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There are newer reviews for Holiday Inn Express Hotel & Suites
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Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed June 4, 2015

Convenient to 91, this hotel is situated in nicely landscaped and quiet location. Was shocked to see this establishment using decrepit furnishings and torn, holey bath towels. Cheap toilet paper and facial tissue thin and scratch-y -- disappointing for hotel chain of this stature. On the bright side breakfast was adequate, and staff courteous and friendly.

Was this review helpful? Yes 1
ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, I am sorry to hear about your disappointment with the Holiday Inn Express, Brattleboro. The hotel has gone through many upgrades in the last including furniture and bedding, with many more to come this year. More 

Chagrin Falls, Ohio
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 1, 2015

I "lived" at this hotel for almost two weeks, due to an out of State work assignment. Except for a few mishaps involving my credit card (over charge) and my room not receiving housekeeping for one of the days my time spent at this hotel was great! The staff was always friendly, helpful and available, the entire hotel was kept... More 

Was this review helpful? Yes 1
ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Amy T, Thank you for taking the time to write such a wonderful review. I am sorry that we missed a couple of things during your stay. We hope you choose to stay with us again in the future. More 

Worcester, Massachusetts, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 6, 2015

I stayed at the Holiday Inn Express in Brattleboro, VT for 4 days last year while attending training at the People's United Bank property down the road. My room was ready for me upon my arrival and it was very clean and welcoming. The TV worked very well and the bathroom was impeccably clean. Staff members were also very kind... More 

Was this review helpful? Yes 1
ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Emily, Wow! Thank you for the best review ever. We appreciate you taking the time to write such a wonderful review. More 

MACON
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 4, 2015

While the hotel was very nice, clean and comfortable, the staff made the stay here more than excellent. They were all very pleasant and more than willing to help. This is the place to stay in Brattleboro.

Was this review helpful? Yes
ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you you the wonderful review, we couldn't have asked for a better one! Hope to see you again here at the Holiday Inn Express, Brattleboro. More 

San Antonio, Texas
Level Contributor
267 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed May 4, 2015

Clean, comfortable rooms, our room had microwave, coffee maker and small fridge. Decent morning breakfast. Free parking. Walking distance to grocery store and places to get food. Workout room and indoor heated pool and jacuzzi also on property. Front desk friendly. Was a little disappointed we were told they do not recognize Platinum Priority Club membership when we asked for... More 

Was this review helpful? Yes
ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear JillV, Thank you for taking the time to write such a nice review, I am sorry about your request for late check out. More 

Leominster, Massachusetts
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 1, 2015

We were scheduled to a training in Brattleboro VT. and Randomly picked this hotel based on how close it was to the Graduate school of Brattleboro VT. We were pleasantly surprised by the hotel. Lets begin with our room, we were given the suite. It was clean, and spacious. We were told we could get free breakfast as well. We... More 

Was this review helpful? Yes
ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear ggr823, Thank you so much for writing a such a wonderful review of the Holiday Inn Express. Our goal is to make sure all of our guests get the best. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 16, 2015

This was a one night stay for my family, we got a spacious room that we were initially very happy with. The bed was very comfy and everything seemed well maintained and nice looking. The pool and hot tub were very nice. We went out on a day-trip and came back late at night to an extremely loud heating/cooling unit.... More 

Was this review helpful? Yes 1
ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Family, I am so sorry to hear about your stay here at the Holiday Inn Express, Brattleboro. Please contact me directly at the hotel so I can further discuss this with you, and hopefully make things right. More 

1 review
5 of 5 stars Reviewed March 15, 2015

Had an excellent stay. The room was great, the bed was comfortable. The breakfast was elaborate from what I expected. A fire alarm went off in the evening due to someone smoking a cigar while we were enjoying the pool and as we calmly evacuated the hotel, the front desk clerk gave her coat to my daughter to cover her... More 

Was this review helpful? Yes
ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Jay, Thank you for your kind review of the Holiday Inn Express Brattleboro. I do apologize for the fire alarms going off while you were trying to enjoy the pool. But happy to hear that you enjoyed your stay. I will be sure to pass this on to the staff. More 

Ogunquit, Maine
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 3, 2015

Stayed at hotel for a gymnastics meet, have been here annually for same meet 3 years running. Hotel is fine, nice amenities, location to meet great, breakfast in am adequate but really upset by response from desk agent. Offered late checkout after meet ( 8 am meet) which was nice but daughter ( 9 year old) became very sick immediately... More 

Was this review helpful? Yes 1
ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear dfhanson0126, You are correct; I am horrified that you and your daughter were treated this way at the Holiday Inn Express, Brattleboro. As a GM at this property I have completely empowered my staff to make decisions they feel are correct and yes this was an “epic fail” on their part. As a GM, Mother and Grandmother this is... More 

Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed February 25, 2015

We stayed as a family of 5 for two days using the hotel as a base to go skiing in Mount Snow. The hotel is about 45 minutes from the slopes and conveniently located close to restaurants. The rooms are spacious for an HIE. We had two queen beds and a pull out couch, perfect for a family. When we... More 

Was this review helpful? Yes
ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Marco Z, I do apologize for your very unhappy stay here at the Holiday Inn Express, Brattleboro. A unhappy guest is not our goal. More 

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