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Holiday Inn Express Hotel & Suites

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100 Chickering Drive, Brattleboro, VT 05301
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1 room 1 adult
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Holiday Inn Express Hotel & Suites
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275 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites
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Fulton, MI, USA
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 17, 2015

Our bathroom sink and bathtub were not clean, had to have housekeeping come and clean them, no apology from anyone. Did laundry $2.00 to wash and $2 to dry. Laundry room, never cleaned, machines beat up and old. Apparently hotel rates are up as this is color season, guess we were just lucky to have a place to sleep. Good... More 

Helpful?
Thank Helen N
ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, I am sorry to hear about your disappointment with your recent stay. More 

Helenville, Wisconsin
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 14, 2015

We were greeted by a odd young man at the desk. We told him we were here for only 2 days and wanted to know where to eat, what to do, etc. He told us there was NOTHING TO DO IN THE AREA! We found a vibrant city center less than 2 miles away. Our bathroom was stocked only with... More 

Helpful?
Thank Sheryl P
ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Sheryl P, I am so sorry about your recent stay here at the Holiday Inn Express, Brattleboro. We normally take pride is customer service. I apologize that you were treated that way and given such a horrible answer. Brattleboro and Southern Vermont have so much to offer. Not that it helps you now but the hotel will be starting... More 

New York City, New York
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 13, 2015

This is a nice, easy-to-get-to hotel, however it's not pleasant if you arrive with a 9-year-old at 9:00PM and you have to keep going back to the front desk because either your room doesn't lock or your room key doesn't work. Everything else is almost flawless. Breakfast is 5-star, it even has a pancake machine which makes you 2 pancakes... More 

Helpful?
1 Thank NYCSBoy
ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear NYCSboy, Thank you for taking the time to write such a wonderful review of the Holiday Inn Express, Brattleboro. I do apologize about the issue you experienced with the door keys. I know just how frustrating that can be with or without a child with you. More 

Meriden, Connecticut
Level Contributor
158 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed August 29, 2015

Stayed two nights while in the area. We were a bit put off when we first arrived. We walked into the hotel and were not greeted by the young man at the desk. He was not doing anything but just sitting there! We approached the desk, and still, no welcome, no hello....nothing! Very strange fella. We checked in and were... More 

Helpful?
2 Thank jlkkshic
ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to write such a wonderful review. I do apologize for the couple of problems that you encountered here at the Holiday Inn Express, Brattleboro. We strive for customer satisfaction. We hope to see you again. More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 26, 2015

Amazingly friendly and helpful staff with the one exception of the guy who checked us out at the end. Not even a 'thank you'. Not going to let that keep us from recommending this facility. Clean rooms. Great pillow selection. So-so mattress. Beautiful (and clean) large pool area. Okay hot tub. Decent breakfast. Pancake machine loved by the kids ...... More 

Helpful?
Thank LoveBlueHighways
ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Rich, Thank you for taking the time to write such a wonderful review of the Holiday Inn Express, Brattleboro. I agree with you 100% there should be better placement of towel racks located in the room or bathroom. I will be sure to pass on your compliments to the staff. More 

Middlebury, Vermont
Level Contributor
117 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed August 18, 2015

My experience illustrates how a potentially good experience can be sabotaged by one weak link. The reception desk is staffed by welcoming, friendly personnel. The décor is standard issue, but that was expected. What was not expected was a Jacuzzi that was not clean. While bathtubs can be difficult, it is a difficulty that is easily overcome by a well... More 

Helpful?
1 Thank Legnan0
ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, I am sorry to hear about your experience here at the Holiday Inn Express ,Brattleboro. I assure you your room was clean. I do apologize for the hairs you found in the hot tub. More 

Glastonbury CT
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 14, 2015

We have stayed here for a number of years, and can appreciate the difficulty of maintaining a hotel during Vermont's ski season, mud season, and summer season. But we have noticed the rooms aging, the carpets worn and stained, sinks chipped, etc. The WiFi works great, bathrooms always very clean, and breakfast the usual expected of a HIE.

Helpful?
Thank Linda R
ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Linda, Thank you for being a returning guest at the Holiday Inn Express Brattleboro. We do agree with you the hotel does need redecorating. Starting November 2015 that is exactly what will be happening. Next time you visit I think you will be pleasantly surprised. More 

Burke, Virginia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 21, 2015

Nicely located hotel with spacious rooms and a large bathroom. Well kept grounds that provided a reason to even be outside. A/C was quiet and the Wi-Fi seemed to be fast enough but had a rather funky hook up procedure at least for devices made by Apple. Once you got it connected it worked fine. Actually opted to use a... More 

Helpful?
1 Thank Alan S
ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Alan S, Thank you so much for the great review. I think you covered everything. More 

Millbury, Massachusetts
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 19, 2015 via mobile

We're staying in this hotel for the weekend. It's a nice place, clean and has a nice atmosphere outside. Though not the best place I've stayed due to the crowd of people. It's a high (people) traffic hotel. There is obviously some kind of kids sporting event going on in the area, and a lot of the families are staying... More 

Helpful?
Thank PKChops
ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear PHchops, Thank you for your kind words regarding the hotel. More 

Elma, New York
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed July 13, 2015 via mobile

Stayed here for a lacrosse tournament. Everything was beyond expectations from the room to the staff to the breakfast. Beds very comfortable. Room spotless. Breakfast staff was so accommodating as there were several teams staying there. One day the host team had to leave early & they made sure there was breakfast for them. Always checking if you needed anything... More 

Helpful?
Thank Natalie S
ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Natalie, Thank you for taking the time to write such a wonderful review. Its a nice to hear that we did everything that we could and it paid off. Thank you again! More 

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