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Holiday Inn Express Hotel & Suites

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100 Chickering Drive, Brattleboro, VT 05301
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Holiday Inn Express Hotel & Suites
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Holiday Inn Express Hotel & Suites
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244 reviews from our community

Traveler rating
    76
    102
    30
    23
    13
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83
64
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31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leominster, Massachusetts
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were scheduled to a training in Brattleboro VT. and Randomly picked this hotel based on how close it was to the Graduate school of Brattleboro VT. We were pleasantly surprised by the hotel. Lets begin with our room, we were given the suite. It was clean, and spacious. We were told we could get free breakfast as well. We... More 

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ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear ggr823, Thank you so much for writing a such a wonderful review of the Holiday Inn Express. Our goal is to make sure all of our guests get the best. More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a one night stay for my family, we got a spacious room that we were initially very happy with. The bed was very comfy and everything seemed well maintained and nice looking. The pool and hot tub were very nice. We went out on a day-trip and came back late at night to an extremely loud heating/cooling unit.... More 

Was this review helpful? Yes 1
ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Family, I am so sorry to hear about your stay here at the Holiday Inn Express, Brattleboro. Please contact me directly at the hotel so I can further discuss this with you, and hopefully make things right. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Had an excellent stay. The room was great, the bed was comfortable. The breakfast was elaborate from what I expected. A fire alarm went off in the evening due to someone smoking a cigar while we were enjoying the pool and as we calmly evacuated the hotel, the front desk clerk gave her coat to my daughter to cover her... More 

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ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Jay, Thank you for your kind review of the Holiday Inn Express Brattleboro. I do apologize for the fire alarms going off while you were trying to enjoy the pool. But happy to hear that you enjoyed your stay. I will be sure to pass this on to the staff. More 

Ogunquit, Maine
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 3, 2015

Stayed at hotel for a gymnastics meet, have been here annually for same meet 3 years running. Hotel is fine, nice amenities, location to meet great, breakfast in am adequate but really upset by response from desk agent. Offered late checkout after meet ( 8 am meet) which was nice but daughter ( 9 year old) became very sick immediately... More 

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ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear dfhanson0126, You are correct; I am horrified that you and your daughter were treated this way at the Holiday Inn Express, Brattleboro. As a GM at this property I have completely empowered my staff to make decisions they feel are correct and yes this was an “epic fail” on their part. As a GM, Mother and Grandmother this is... More 

Top Contributor
64 reviews 64 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 25, 2015

We stayed as a family of 5 for two days using the hotel as a base to go skiing in Mount Snow. The hotel is about 45 minutes from the slopes and conveniently located close to restaurants. The rooms are spacious for an HIE. We had two queen beds and a pull out couch, perfect for a family. When we... More 

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ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Marco Z, I do apologize for your very unhappy stay here at the Holiday Inn Express, Brattleboro. A unhappy guest is not our goal. More 

Boston, Massachusetts
Top Contributor
122 reviews 122 reviews
46 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed February 16, 2015

Stayed here on a school tour of Vt. and NH. It is off Rt. 91, with clean rooms and friendly staff. My teen appreciated the pool and workout room. I didn't particularly like the area, rather non-descript commercial/industrial area. I did get some rather decent Chinese food delivered to my room after a long day. Also, Yay! Free wifi There... More 

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ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, I am sorry to hear about your recent stay here at the Holiday Inn Express, Brattleboro. We aim for a much higher review. Hopefully you will have a chance to come back in the summer and take advantage of our beautiful village and outdoor activities. More 

scotland
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 25, 2015

This hotel was easy to find on a strip of hotels etc on the edge of Brattleboro. The room we asked for was a King with spa bath and unknown to us that meant it was on the ground floor. I prefer higher floors and would have liked to have known that when we booked. As it was the room... More 

Was this review helpful? Yes 1
ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, Thank you for your review. I do apoligize that you were not told the room was on the first floor. I do believe it was set up that way just incase there was a water overflow issue. Thank you again for choosing the Holiday Inn Express , Brattleboro. More 

nyc
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 5, 2015

My daughter and I booked the hotel after our original hotel fell through while we were at Mt. Snow. Couldn't have been better... about $130 a night, clean modern place, with a great free breakfast and pool. about 45 mins to Mt. Snow, but I didn't mind and the staff pointed us to 2 great local residents.

Was this review helpful? Yes
ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear shanandmike, Great to here that you found us, hopefully we will see you again. Thank you for the great review. More 

Harrisburg, North Carolina
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 2, 2015

This was our second stay at this hotel. Our first was Thanksgiving 2013 and we were there for 3 days. This stay was only for one night as we were heading further up to New Hampshire. The staff is/was great as usual. There was an issue with the elevator so most visitors were being placed on the first floor if... More 

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ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear katykity, Thank you for taking the time to write such a wonderful review. I hope the rowdy 20 year olds didnt disturb you to much, we hope to see you again here at the Holiday Inn Express , Brattleboro. More 

NY
Contributor
17 reviews 17 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 2, 2015

This is our fifth trip to Mt. Snow. Each time we stayed in Holiday Inn Express in Brattelboro and were happy with our stay. This time we find our room (124) not clean. We found used tooth floss on the bathroom floor, fridge dirty from pink soda, all floors dusty, dirty and definately not vaccumed for a long time. The... More 

Was this review helpful? Yes
ManagementTeam123, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Cloepatra3, I am so sorry to hear about your disappointing stay here at the Holiday Inn Express, Brattleboro. As you know this is not acceptable to not only you but the management staff also. I will be sure to follow up on this matter. More 

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