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Holiday Inn Express Hotel & Suites West Valley City - Waterpark

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3036 S. Decker Lake Drive, West Valley City, UT 84119
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Holiday Inn Express Hotel & Suites West Valley City - Waterpark
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Holiday Inn Express Hotel & Suites West Valley City - Waterpark
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72 reviews from our community

Traveler rating
    33
    26
    9
    3
    1
See reviews for
37
8
4
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here because of the grins and fins water park for the kids. That was great fun and would probably come here again because of that. However, this was a loud place to stay. Wild and loud kids up and down the hallways until late into the night, despite quiet hours. None of us slept well. However, the beds... More 

Was this review helpful? Yes
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear katiedaugh, Thank you so much for writing about your stay with us. I am so glad your family was able to enjoy the fun waterpark, the comfy beds and pillows, and the full hot breakfast in the morning. I am sorry however to hear about the noise discomfort you experienced during your stay. I do hope you were able... More 

Waterford, Wisconsin, United States
Top Contributor
111 reviews 111 reviews
67 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I flew to Salt Lake City on business a day ahead of my scheduled meeting and was not familiar with SLC Hotels. My business associate said that his company uses the Holiday Inn Express exclusively for their associates. I called ahead and reserved a room and asked how I should get to the Hotel. The clerk said she could dispatch... More 

Was this review helpful? Yes
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear Tichiganblues, I cannot tell you how thankful I am that you took the time to write about your stay with us! I read your feedback with a HUGE smile on my face because I am so happy when a guest such as yourself will share their great experiences and not necessarily what went wrong with the stay. I have... More 

Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed February 17, 2015

Our visit was all in all a good visit. We got the king bed with hide a bed in couch. The hide a bed was twin size so the room didn't meet our needs for five of us but we made it work. We spent the majority of our time in the water park and pools with the kids. I... More 

Was this review helpful? Yes
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear Brenda D, Thank you so much for writing about your stay. I am thankful to hear about the good and even the not-so-good. I am glad your family was able to have a great time in our waterpark, but sad to hear that the sleeping arrangements didn't quite fit your family. Please let us know next time that you... More 

Newbern, Tennessee
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 25, 2014 via mobile

i have stayed in several Holiday Inn Express in the last year and this one is the nicest one. I like Holiday Inn Express hotels and they all have been clean; this one seemed exceptional. It also has a water slide built in; it was closed when I was there but it would be neat for kids.

Was this review helpful? Yes 2
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear Dennis_D64, Thank you for writing about your recent stay at the Holiday Inn Express & Suites Waterpark. I am so glad to hear that you found the room to be clean an comfortable as well as the rest of the hotel. I will be very excited to share your feedback with my staff. We do hope the next time... More 

Providence, Utah
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 3, 2014

This a great hotel for families and kids! We loved the waterpark and had a great time as we were just looking to do something different during the cold UT winter months. The rooms were very clean and the breakfast was great as well. We have stayed here several times and have been happy with each stay. It is right... More 

Was this review helpful? Yes 1
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear Love2Travel_hhhh, Thank you so much for taking the time to write about your stay with us! I love being able to share reviews such as yours with my team as well as recognizing each department for helping make your stay an enjoyable one! I am also excited to hear that you have come and stayed with us several times... More 

Oxford, Connecticut
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 20, 2014

I booked this hotel because they advertise free airport shuttle. What they failed to say is that it starts at 6:30am. Taxi from Hotel to Airport could run you between $25.00 to $30.00 The hotel is also attached to a water park so do expect some noise other than that the hotel is clean and well kept.

Was this review helpful? Yes
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear D D, I am so sorry to hear about your experience with us at our hotel, especially in regards to the amenities we offer that you specifically stayed with us for. Yes, we do advertise our shuttle from 6am-10pm, and if for some reason our shuttle is tied up or unavailable we make sure you get to the airport... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

This was a great place for business and family travel. Kids had a great time in the pool. Hotel was clean, and quite. They breakfast was good food and warm. The staff was very friendly an willing to help with any requests.

Was this review helpful? Yes 2
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear Matt P, Thank you so much for taking the time to write such a nice review about your stay! My staff and I try very hard to provide lodging accommodations that will suit both families and business travelers alike. I will be excited to share with all of my staff how they were accommodating to you and your families... More 

Idaho
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 17, 2014

Our kids have hours of fun at the waterpark which is why this is our usual hotel when in Utah! Plus it's right next to a Cracker Barrel so everyone is happy! I think it books up quick so don't wait! The rooms are great as well as the staff.

Was this review helpful? Yes
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear iheartheocean, Thank you so much for the delightful review of your stay with us here at the Holiday Inn Express & Suites Waterpark! I am always so happy to hear about my staff providing great service and our guests having a wonderful experience with us here. We sure do hope you will come and stay with us again! Sincerely,... More 

Senior Contributor
28 reviews 28 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 15, 2014

I stayed here for three nights this week for a work function and will not stay at this property again unless they improve a few things... The room was out dated, the bed sagged in the middle, the hallway outside my room was noisy, the AC sucked, breakfast wasn't ready on time each day and this place doesn't measure up... More 

Was this review helpful? Yes
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear thomasu592, I am so sorry to hear about your experience at our hotel. I hope you were able to tell my staff about some of the issues you encountered so we could have tried to remedy some of your stay. I thank you for your feedback in regards to you mattresses and have submitted replacements to Simmons as of... More 

Montana
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 12, 2014

My wife did not realize this was a water park type Holiday Inn when making the reservations, it is connected to a Staybridge by A covered walkway, the location fit our needs on the particular trip but if you are not wanting to see & hear kids tearing around the hallways you might want to choose another location, that being... More 

Was this review helpful? Yes 1
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear fromnwmont, Thank you for writing about your stay as I value your feedback. We are certainly a family friendly hotel as we love to provide the waterpark experience to those staying with us, but we love having the ability to transition our hotel to meet our business guests needs too! We do hope that you and your family will... More 

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28 photos of this hotel

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Pool/beach area (3)
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