We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites West Valley City - Waterpark

Hotel website
Hotel deals
3036 S. Decker Lake Drive, West Valley City, UT 84119
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Hotel & Suites West Valley City - Waterpark
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites West Valley City - Waterpark
Add Photo Write a Review

77 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    34
    29
    10
    3
    1
See reviews for
40
8
4
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (15)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (15)
All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 26, 2015 via mobile

The hotel is overpriced for what you pay. The room was good, but the a/c did not work well and was very loud. You heard a clicking sound from it all night. There is no water basketball like their site says. They say you have to have wear a wristband to say you are staying, but saw dozens of people... More 

Was this review helpful? Yes
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear David B, I first of all wanted to thank you for taking the time to write about your recent stay with us, and second, apologize for the inconveniences you encountered as well. I have forwarded your comments onto the necessary departments especially in regards to the Air Conditioner in your room. We try very hard to make necessary repairs... More 

Peoria, Illinois
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 22, 2015

I made it to the hotel in a bit of a rain and wind storm after a day of fighting it while doing my work there. The temps had dropped considerably since I arrived earlier in the day. Check in went very smoothly and my room was very close. Those little things mean a lot. Once in my room, I... More 

Was this review helpful? Yes 1
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear Ken N, Thank you so much for taking the time to write about your stay with us. I am so sorry to hear about your experience with the heater. I can see how traveling all day in the cold can really make someone want to be in a nice warm room. I am also shocked to hear about you... More 

Springville, Utah
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed April 11, 2015

We got our room via Hotwire for just $70/night (including tax), which we felt was a good deal. Our goal was a family vacation including taking our young kids swimming, so we were glad to stay here. I think if you plan to stay here, just know that this hotel really attracts a ton of families and kids because of... More 

Was this review helpful? Yes 1
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear Shanloraine, Thank you for writing in regards to your recent stay at the Holiday Inn Express & Suites Waterpark in West Valley City, Utah. I am tickled to hear that our location by the Trax stop was a great benefit to you and your family, the pool area was enjoyable, and the breakfast was satisfying. I do hope that... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 12, 2015

We stayed here because of the grins and fins water park for the kids. That was great fun and would probably come here again because of that. However, this was a loud place to stay. Wild and loud kids up and down the hallways until late into the night, despite quiet hours. None of us slept well. However, the beds... More 

Was this review helpful? Yes 1
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear katiedaugh, Thank you so much for writing about your stay with us. I am so glad your family was able to enjoy the fun waterpark, the comfy beds and pillows, and the full hot breakfast in the morning. I am sorry however to hear about the noise discomfort you experienced during your stay. I do hope you were able... More 

Waterford, Wisconsin, United States
Level Contributor
138 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed March 9, 2015

I flew to Salt Lake City on business a day ahead of my scheduled meeting and was not familiar with SLC Hotels. My business associate said that his company uses the Holiday Inn Express exclusively for their associates. I called ahead and reserved a room and asked how I should get to the Hotel. The clerk said she could dispatch... More 

Was this review helpful? Yes
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear Tichiganblues, I cannot tell you how thankful I am that you took the time to write about your stay with us! I read your feedback with a HUGE smile on my face because I am so happy when a guest such as yourself will share their great experiences and not necessarily what went wrong with the stay. I have... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

Our visit was all in all a good visit. We got the king bed with hide a bed in couch. The hide a bed was twin size so the room didn't meet our needs for five of us but we made it work. We spent the majority of our time in the water park and pools with the kids. I... More 

Was this review helpful? Yes
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear Brenda D, Thank you so much for writing about your stay. I am thankful to hear about the good and even the not-so-good. I am glad your family was able to have a great time in our waterpark, but sad to hear that the sleeping arrangements didn't quite fit your family. Please let us know next time that you... More 

Newbern, Tennessee
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 25, 2014 via mobile

i have stayed in several Holiday Inn Express in the last year and this one is the nicest one. I like Holiday Inn Express hotels and they all have been clean; this one seemed exceptional. It also has a water slide built in; it was closed when I was there but it would be neat for kids.

Was this review helpful? Yes 2
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear Dennis_D64, Thank you for writing about your recent stay at the Holiday Inn Express & Suites Waterpark. I am so glad to hear that you found the room to be clean an comfortable as well as the rest of the hotel. I will be very excited to share your feedback with my staff. We do hope the next time... More 

Providence, Utah
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 3, 2014

This a great hotel for families and kids! We loved the waterpark and had a great time as we were just looking to do something different during the cold UT winter months. The rooms were very clean and the breakfast was great as well. We have stayed here several times and have been happy with each stay. It is right... More 

Was this review helpful? Yes 1
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear Love2Travel_hhhh, Thank you so much for taking the time to write about your stay with us! I love being able to share reviews such as yours with my team as well as recognizing each department for helping make your stay an enjoyable one! I am also excited to hear that you have come and stayed with us several times... More 

Oxford, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 20, 2014

I booked this hotel because they advertise free airport shuttle. What they failed to say is that it starts at 6:30am. Taxi from Hotel to Airport could run you between $25.00 to $30.00 The hotel is also attached to a water park so do expect some noise other than that the hotel is clean and well kept.

Was this review helpful? Yes
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear D D, I am so sorry to hear about your experience with us at our hotel, especially in regards to the amenities we offer that you specifically stayed with us for. Yes, we do advertise our shuttle from 6am-10pm, and if for some reason our shuttle is tied up or unavailable we make sure you get to the airport... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

This was a great place for business and family travel. Kids had a great time in the pool. Hotel was clean, and quite. They breakfast was good food and warm. The staff was very friendly an willing to help with any requests.

Was this review helpful? Yes 2
Becky P, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Dear Matt P, Thank you so much for taking the time to write such a nice review about your stay! My staff and I try very hard to provide lodging accommodations that will suit both families and business travelers alike. I will be excited to share with all of my staff how they were accommodating to you and your families... More 

Questions? Get answers from hotel staff and past guests. Ask a question

57 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Room/suite (18)
Viewed
Business center/function rooms (6)
Viewed
Pool/beach area (7)
Viewed
Hotel & grounds (12)
Viewed
Dining (4)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near West Valley City
1.9 mi away
Home2 Suites by Hilton Salt Lake City / West Valley City
Home2 Suites by Hilton Salt Lake...
#1 of 12 in West Valley City
4.5 of 5 stars 282 reviews
0.7 mi away
La Quinta Inn Salt Lake City West
La Quinta Inn Salt Lake City Wes...
#5 of 12 in West Valley City
4.0 of 5 stars 157 reviews
0.8 mi away
Embassy Suites by Hilton Salt Lake/West Valley City
Embassy Suites by Hilton Salt La...
#2 of 12 in West Valley City
4.5 of 5 stars 413 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Crystal Inn West Valley City
Crystal Inn West Valley City
#6 of 12 in West Valley City
4.0 of 5 stars 75 reviews
0.4 mi away
Baymont Inn Salt Lake City/West Valley
Baymont Inn Salt Lake City/West ...
#9 of 12 in West Valley City
3.5 of 5 stars 267 reviews
0.5 mi away
Country Inn & Suites By Carlson, West Valley City
Country Inn & Suites By Carlson,...
#7 of 12 in West Valley City
3.5 of 5 stars 105 reviews
Show Prices
Show Prices
Show Prices

Near Holiday Inn Express Hotel & Suites West Valley City - Waterpark

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay