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Staybridge Suites Salt Lake-West Valley City

3.0 of 5 3038 S Decker Drive, West Valley City, UT 84119
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Certificate of Excellence 2014
Staybridge Suites Salt Lake-West Valley City
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Staybridge Suites Salt Lake-West Valley City
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87 reviews from our community

Traveler rating
    58
    19
    5
    4
    1
See reviews for
33
11
8
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Franklin, Idaho, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We moved here from a different hotel so the kids could play at the water park. The pool was open but the water slide and all the 'shooting water' features are only turned on during the weekend. We stayed in a two room queen suite. It was so small there was no where to put any of our baggage so... More 

Was this review helpful? Yes
Ted C, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Dear Emily J- Thank you for your thoughtful feedback and review. I value it greatly as it allows us to improve our hotel and our service. Of course I was disappointed to read that you were less than satisfied. We are currently ranked 3 out of 11 Trip Advisor hotels here in West Valley with a score of 90% so... More 

Loveland, Colorado, Usa
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at Staybridge Suites in West Valley City on a business trip. I brought my family along because I saw that they had a water park, private movie theater and small game room. While my daughter was disappointed that the large slide on the water park was closed when we stayed, this actually made her cry for awhile,... More 

Was this review helpful? Yes
Ted C, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Dear Derek S thanks for your thoughtful and thorough review! My team and I are very pleased to see that we earned a 5 star review. My team works hard to ensure our guests have a very enjoyable and comfortable home away from home when they stay here in our hotel. Thanks again for your kind words and have a... More 

Los Angeles
Top Contributor
69 reviews 69 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 14, 2014 via mobile

I was so surprised and impressed with the rooms and meeting rooms. The rooms have a comfy bed, good shower, desk area, decent couch and a nice compact kitchen. The morning included breakfast was diverse and fresh. The evening social had great beer, better than average food and decent wine. The fun part was the cozy area outside. We say... More 

Was this review helpful? Yes
Ted C, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Dear Motorzo- Thanks for your kind review. I truly appreciate you pointing out so many members of my staff by name for the service they provided to you. It means a lot to them and to me! I appreciate your business and look forward to seeing you again next time you visit West Valley City. Have a great week. Ted... More 

Salt Lake City, Utah
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2014

Go there to regain a few years on your life. Wonderful bed, pillows and atmosphere. Clean is found here on a regular basis. Employees are accommodating and knowledgeable about the surrounding services. Thank You !Love it! Leave the phone at home.

Was this review helpful? Yes
Ted C, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Dear Ann O- Thank you for your great review. I appreciate the time you took to provide me with your comments and feedback. It is always great to read that we have impressed yet another guest. My team takes great pride in their work and I love showing them these comments. Thanks for your business and we look forward to... More 

Tucson
1 review
5 of 5 stars Reviewed October 17, 2014

This hotel has everything you could ask for and more. My family of four stayed here last year and came back again this year...and we were once again pleased with our stay. We stayed on the third floor in a two bedroom queen room. That means, we had one room with two queen beds and a TV and a DVD... More 

Was this review helpful? Yes
Ted C, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Dear ELT40- Thank you for your well detailed and well thought out feedback. This is the exact kind of feedback that we love to received because it allows us to pinpoint areas of improvement. I was also very please to see that you still rated us 5 out of 5. My team tries hard to always impress our guests and... More 

Olympia, Washington
Top Contributor
72 reviews 72 reviews
63 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed September 22, 2014

I traveled here for business (attending meetings in West Valley City). The hotel was very convenient to one of the light rail stops - just a short walk to the Green line, with only one stop to City Hall. I arrived late at night into the Salt Lake City airport. I had called earlier in the day to see if... More 

Was this review helpful? Yes
Ted C, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Dear civil23 thank you your feedback. I was pleased to read that you enjoyed the hotel and ranked us 5 stars on two areas of your stay and 4 stars on the third area. I appreciate your business and look forward to seeing you next time through Salt Lake. Ted GM More 

Boise, Idaho
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 6, 2014

Decided to stay somewhere new this trip and Staybridge was the choice. The staff was friendly, the hotel neat and clean, and breakfast options were great! Didn't use the outdoor fire or BBQ, but will next time when visiting the area. Would be happy to here again on my next trip down!

Was this review helpful? Yes 1
Ted C, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Dear Idaho_Native2014 thank you for your kind words. I was pleased to read that you found the hotel 'fresh and friendly'. My team takes great pride in providing great service that guests love. I appreciate your visit and look forward to seeing you on your next visit down from the Gem State. Ted GM More 

Chicago vicinity
Top Contributor
176 reviews 176 reviews
51 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 5, 2014

Dog friendly. Reasonably priced for the area. All the amenities one would want for a longer hotel stay. Friendly and efficient staff. Good wi-fi. And the hotel was practically deserted during the extended holiday weekend we were there. The area is rather desolate- just office buildings, the arena and an apartment complex within walking distance. The hotel had a rare... More 

Was this review helpful? Yes
Ted C, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Dear BigTool thanks for taking valuable time and providing us feedback regarding your stay. I am glad to hear that you enjoyed you visit with us here at the West Valley Staybridge Suites. I appreciate your business and look forward to seeing you in the future. Ted GM More 

Orange Beach, Alabama
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 15, 2014

Safe area, downtown is only 10 minute drive with traffic, and hotel is clean and up to date. Rooms are huge! Each one has a kitchen and marble counter tops and seperate living area from bedroom (unless you get the studio suite). As another reviewer mentioned, my key had troubles as well and I was on the 2nd story. Maybe... More 

Was this review helpful? Yes
Ted C, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Dear Miss_Tradewinds thanks for your feedback and for choosing to stay with us during your visit to the Salt Lake City area. I was pleased to read that other than the key issue, you enjoyed your stay. I appreciate your calling us the "best bang for buck in SLC". That is a great summary of what we strive to provide... More 

Chino Hills, California
Contributor
19 reviews 19 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 5, 2014

I stayed here on Feb 19 thru Feb 21. When I checked in (late, after 11p), I was given the "last room". When I went to my room, which was at the end of the hall on the 2nd floor, my key did not work. I went back to the front desk and they reprogrammed my key. I went back... More 

Was this review helpful? Yes
Ted C, General Manager at Staybridge Suites Salt Lake-West Valley City, responded to this review

Dear Tony B thank you for your feedback. I was please to see that ultimately you enjoyed the hotel and your stay. On the other hand I was disappointed that you experienced multiple key problems. That key issue has since been resolved and all is working well as it should be. Hopefully you will give us another chance to deliver... More 

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Additional Information about Staybridge Suites Salt Lake-West Valley City

Address: 3038 S Decker Drive, West Valley City, UT 84119
Phone Number:
Location: United States > Utah > Wasatch Range > West Valley City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Salt Lake-West Valley City 3*
Number of rooms: 97
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Also Known As:
Staybridge Suites Salt Lake-West Valley City Hotel West Valley City
Staybridge Suites Salt Lake-West Valley City Utah
Hotel Style:
#2 Family Hotel in West Valley City
#4 Business Hotel in West Valley City

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