We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, West Valley City, UT

Hotel website
Hotel deals
3422 South Decker Lake Drive, West Valley City, UT 84119
Special Offer
Book a Business Package
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Country Inn & Suites By Carlson, West Valley City, UT
Professional photos View all
Browse nearby
Country Inn & Suites By Carlson, West Valley City, UT
Add Photo

98 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    38
    17
    16
    13
    14
See reviews for
33
11
7
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (31)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (18)
All months
Honolulu, Hawaii
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our stay was great. Worked with three different people at the front desk and they were all amazing. The pool was being remodeled and was closed so I was initially disappointed since I had promised my children a pool for the last 1500 miles. The hotel had arranged to use a neighboring hotel's pool which was more than adequate. The... More 

Was this review helpful? Yes
Utah
Top Contributor
52 reviews 52 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for a business trip. Hotel is clean and has very nice looking grounds. The rooms are slightly dated, with older carpet, paint and decor. However the rooms are very roomy with the extra "sitting room" with TV, fridge and microwave. That's a nice touch when traveling. Front desk staff were friendly and the morning breakfast staff were... More 

Was this review helpful? Yes
Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, UT, responded to this review

I am pleased to hear that you enjoyed your stay. We are in the process of renovations. We are starting with the exterior and then we will move back to the inside again. I am printing your comments and I am going to give it to the head housekeeper so that she can retrain her staff on how this program... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

G was an incredible help to our family in getting us a room late at night. The room was clean, and spacious for our family. We were treated very well by the staff Who went above and beyond to serve us. Great hotel!

Was this review helpful? Yes 1
Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, UT, responded to this review

I am so happy to hear that you felt safe and comfortable in our hotel. We try to treat each guest like they are family. Please when you are I the area come back to visit. Thank you More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Okay let's start with the desk attendants. Rachel, mary, and Danny are the greatest people I've met at a hotel ever. The hotel was very comfortable. Very clean rooms. Very roomy rooms. Excellent breakfast. I will defiantly stay here again. I stayed here as a result of the motor in my semi blowing up. They made me feel better about... More 

Was this review helpful? Yes
Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, UT, responded to this review

Dustin, Thank you for your positive words. It is amazing guests like you that make work so much easier. Thank you for being so helpful and we look forward to seeing you again in the future. Please lets make the next stay for pleasure not because your truck is in the shop. Drive safe. More 

las vegas
1 review
4 of 5 stars Reviewed 4 weeks ago

Great overall but pool could use some tlc.staff was great breakfast was awesome. Close to mall an other stuff.......................................... ..................................................

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, UT, responded to this review

I am happy to hear that you enjoyed your stay with. I must apologies for the pool not being up to par. Please make note to come back and check out our newly renovated pool area later this year. Our plans are to fully renovate the pool area later this summer. Thank you for your positive comments. More 

Clarkesville, Georgia
2 reviews
5 of 5 stars Reviewed May 25, 2015 via mobile

Great value. Extremely clean. Very professional staff. They treat you like your at a Ritz Carlton. Breakfast was another wonderful surprise. Much more than a typical hotel in this price category. Everyone seems to genuinely care. Mary was awesome even as I checked out.

Was this review helpful? Yes
Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, UT, responded to this review

Thank you for your awesome comments. I am so happy to hear that we took care of you while you were with us. Please come back to see us and enjoy our amazing hospitality. More 

Ammom,
1 review
4 of 5 stars Reviewed May 20, 2015

Good location. Friendly staff. Need more variety for breakfast. Recommend. Plenty restaurants nearby. Cookies await travelers. Late checkouts are available, if requested and within reason. Parking OK.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, UT, responded to this review

Thank you so much for your comments. I am happy to hear that my staff took good care of you. Please come back soon and have our fresh baked cookies. Thank you More 

Redwood City, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 18, 2015

Friendly staff. Great value for price. Stay away from rooms near the staircase. Door slams hard. this hotel charges way less than others using Club Carlson points. That make it even a better value for me

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, UT, responded to this review

Thank you for your comments. I am going to have my maintenance man check the doors and see if we can have them adjusted so that they do not slam. I look forward to seeing you in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (40)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (4)
Viewed
Room/suite (5)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Pool/beach area (5)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Other (17)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay