We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, West Valley City

Hotel website
Hotel deals
3422 South Decker Lake Drive, West Valley City, UT 84119
Special Offer
Book a Business Package
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Country Inn & Suites By Carlson, West Valley City
View Map
Add Photo Write a Review

112 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    44
    17
    17
    16
    18
See reviews for
39
11
7
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (31)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (18)
All months
Cheyenne, Wyoming
1 review
2 of 5 stars Reviewed 1 week ago

Owner purposely overcharged me during check out, and attempted to raise my promised CDL rated of $79 to $99 to harass me out of my room. I paid both times, and the only employee that honored my CDL rate was fired by owner. Shuttle driver and clean staff are nice. Breakfast was downright horrible. I recommend firing the stupid owner... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review

I am pleased to hear that my staff was good to you. I assure you that NO-ONE has been fired from this hotel in a very long time. I also would like to let you know that about 75% of our guests are truck driver and love to stay here. I am sorry that your stay was less than expected.... More 

Louisville, Kentucky
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here after flying into SLC. We stayed for one evening on our way to jackson the next morning. Got in late night. Late night front desk person was friendly and helpful. Was a decent breakfast the next morning with hot items included. Seems like the staff was having a hard time keeping up with it though. Also were a... More 

Was this review helpful? Yes
Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review

Mr. Brian, I am happy to hear that we were able to accommodate your group. This weekend we were at the end of a city wide convention and we were pretty full of convention attendee's. The one thing about this hotel that I love the most is that we can accommodate not only business travelers but students going to school... More 

North Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Family of 6, we got two interconnected clean rooms and the kids went to the nice pool while I sat in the hot tub. Nice breakfast, walking distance to nice restaurants, close to the train to salt lake city and helpful very nice staff who took us to the airport for free. Thank you! //Swedish family

Was this review helpful? Yes
Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review

Yeah, I am so glad that we had the pleasure of taking care of your family not only while you visited our hotel but our country. I trust that you felt safe and comfortable in our hotel and our city. Please do come see us again. Thank you More 

Maryland, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We're easy going and not complainers. We were renting RV in SLC and needed a place to stay the night be fore we left. Picked this place because it was close to the RV facility and we are Carlson Club members. The management is nice enough but the place is run down and clearly has people staying here for extended... More 

Was this review helpful? Yes
CarlsonRezidor, online customer support at Country Inn & Suites By Carlson, West Valley City, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites West Valley City, Utah and the Carlson Rezidor Hotel Group will work diligently to ensure your claim is fully investigated. We appreciate you bringing this matter to our attention. Mary Fell General Manager. More 

Questions? Get answers from hotel staff and past guests. Ask a question

78 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (4)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Pool/beach area (5)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near West Valley City
0.1 mi away
Crystal Inn West Valley City
Crystal Inn West Valley City
#6 of 12 in West Valley City
4.0 of 5 stars 76 reviews
2.3 mi away
Home2 Suites by Hilton Salt Lake City / West Valley City
Home2 Suites by Hilton Salt Lake...
#1 of 12 in West Valley City
4.5 of 5 stars 291 reviews
0.2 mi away
La Quinta Inn Salt Lake City West
La Quinta Inn Salt Lake City Wes...
#5 of 12 in West Valley City
4.0 of 5 stars 163 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Baymont Inn Salt Lake City/West Valley
Baymont Inn Salt Lake City/West ...
#10 of 12 in West Valley City
3.5 of 5 stars 282 reviews
0.7 mi away
Embassy Suites by Hilton Salt Lake/West Valley City
Embassy Suites by Hilton Salt La...
#2 of 12 in West Valley City
4.5 of 5 stars 430 reviews
0.5 mi away
Holiday Inn Express Hotel & Suites West Valley City - Waterpark
Holiday Inn Express Hotel & Suit...
#4 of 12 in West Valley City
4.0 of 5 stars 80 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay