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All 11 West Valley City hotels

Country Inn & Suites By Carlson, West Valley City

2.5 of 5 Hotel   |   3422 South Decker Lake Drive, West Valley City, UT 84119
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Ranked #9 of 11 Hotels in West Valley City
A recent review
4 of 5 stars reviewed yesterday
dhwneb Grand Island, Nebraska
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66 reviews from our community

Traveler rating
    23
    9
    12
    12
    10
See reviews for
20
8
5
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Grand Island, Nebraska
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in a family suite. The room was great for a larger family with young kids because there were enough beds for our whole family to stay in 1 room. The room was clean but smelled a little mildewy when I first walked in and carpet was old. The maid for our room was excellent! The breakfast and breakfast... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

Nice rooms and great staff. The breakfast was good and the location is great. Restaurants and going out for a drink is just a walk away. I fly in and out of Utah a lot. I'll definitely be staying there more often.

Was this review helpful? Yes
Jacksonville, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

I can not say enough good about this Country Inn or any Country Inn I visit. I first learned of the Country Inn in Tampa Florida. The room was huge and so clean and new, the feel is cozy and everyone was so kind and helpful. I thought, "That's it, if they are all like this, these will be the... More 

Was this review helpful? Yes
Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review

Thank you so much for your stay with us. You make it possible to do our very best everyday. Please consider staying with us again in the future. More 

Salt lake city
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Checked in on 12-19 and I was suppose to have room 120. The owner advised me that room was not available and when I asked why he snapped at me with raised voice and said that guest stayed another night. Wow We had 116 suite and it was clean and bed very comfy. TV channel were acceptable but fuzzy picture.... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, West Valley City, responded to this review

We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short in achieving this goal in regards to your experience. We have noted... More 

Prescott Valley, United States
1 review
5 of 5 stars Reviewed December 16, 2014

Everything was great. Room was clean and comfortable. Well stocked with towels and other amenities. Halls were quiet from people. From front desk to breakfast staff, all the staff was friendly, personable and always smiling. Breakfast both days was excellent in quality and diversity. Also loved getting a free local newspaper each morning. Nothing disappointed us.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review

Dear Kenneth, Thank you for telling us about your visit with us. We are so glad you chose us for your hotel needs. We will pass this wonderful feedback on to our hotel staff. Thank you for staying with us. We hope that you will consider us again in the future. Sincerely, Country Inn & Suites West Valley More 

West Valley City, United States
1 review
5 of 5 stars Reviewed December 14, 2014

I have stayed at this hotel numerous times. Never had a problem. Mary, "G" and Sylvia always give GREAT customer service. Full hot breakfast. Lots of resturants are within walking distance. Close to interstate 215 and the Maverik Center. Shutle to the airport.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review

Dear Thomasc, Thank you for telling us about your visit with us. We are so glad that you chose us for your hotel needs. Thank you for mentioning our staff members; Mary, and Sylvia. We will be sure to pass this feedback on to them. Thank you for your time. We hope to see you again soon. Sincerely, Country Inn... More 

Longmont, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 1, 2014

I like this hotel, it is near to every shop and every restaurant I can think of. Easy to get in and out of the highway as well. The room is clean, and the staffs are very friendly and helpful as well. The breakfast is great as well, overall great experience and great values.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review

Dear Crazy Wendy, Thank you for telling us about your visit with us. We are so glad you chose our hotel for your hotel needs. Thank you for all of your comments. We hope that you will choose us again in the future. Sincerely, Country Inn & Suites West Valley More 

Salt Lake City, United States
1 review
2 of 5 stars Reviewed November 18, 2014

The hotel was very dirty for how old it is. I would have thought it would have been in better condition. The manager did nothing to solve my issues. If this hotel served breakfast, I sure didn't hear about it. My stay was miserable for me and scary for my five year old grandson.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Bloomington, Minnesota, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 4, 2014

We were staying at this hotel while in town for a few days to look at apartments. We had never been to the city and the front desk staff was great even before we walked in the door. My boyfriend received a phone call asking if it would be okay to upgrade us to a king suite, as they needed... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review

Dear Nikki, Thank you for telling us about your visit with us. We are so glad that we could accommodate you, and your boyfriend during your visit to the city. We are so glad you enjoyed your upgrade. We value your feedback, we will pass it on to our hotel staff. Thank you for your time. We hope to see... More 

1 review
5 of 5 stars Reviewed November 3, 2014

Mary, Liz, G and Glenn always make us feel at home. Starting with a smile at check in and wishing us a safe trip when we depart, we always feel welcome and very comfortable. The rooms are clean and they accept pets!

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review

Dear busylizi, Thank you for telling us about your stay with us. We are so glad you enjoyed your stay. Thank you for mentioning Mary, Liz, and Glen. We will be sure to pass this feedback on to them. Thank you for staying with us. We hope that you will consider us again in the future. Sincerely, Country Inn &... More 

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Additional Information about Country Inn & Suites By Carlson, West Valley City

Address: 3422 South Decker Lake Drive, West Valley City, UT 84119
Phone Number:
Location: United States > Utah > Wasatch Range > West Valley City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, West Valley City 2.5*
Number of rooms: 82
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Also Known As:
Country Inn West Valley City
West Valley City Country Inn
Country Inn & Suites By Carlson, West Valley City Utah

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