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All 11 West Valley City hotels

Country Inn & Suites By Carlson, West Valley City

2.5 of 5 Hotel   |   3422 South Decker Lake Drive, West Valley City, UT 84119
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Ranked #9 of 11 Hotels in West Valley City
A recent review
5 of 5 stars reviewed 2 weeks ago
Erik M Maitland, United States
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54 reviews from our community

Traveler rating
    15
    8
    12
    9
    10
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18
6
5
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Maitland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The room was spacious, the bed was firm and comfortable and the pillows were to die for. The bathroom allowed enough room to move without bumping into the toilet or door. Would highly recommend this hotel.

Review collected in partnership with Country Inns & Suites By Carlson

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Omaha, Nebraska
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is an excellent place to stay when in the Twin Falls, ID area. Just off of I-84. Great newer facility with excellent friendly staff. Short 2 mile drive into Twin Falls, ID to eat at some great restaurants.

Review collected in partnership with Country Inns & Suites By Carlson

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Helper, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel was a reasonable price. Our group had attended a concert at the maverick center that was with in walking distance. The rooms were very clean and the staff friendly. We had a little bit of a problem finding my husbands name when we first arrived. He was in a panic because we had 5 couples with us. But... More

Review collected in partnership with Country Inns & Suites By Carlson

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Tacoma, Washington, Usa
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 16, 2014

Staff was very friendly and helpful. The rooms were clean but this is not on the upper scale of hotels as most of the guests that I saw and spoke with were truck drivers and contract workers and not the typical business person. The hotel is conveniently located near various restaurants and the Puck bar. I typically stay at some... More

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Burley, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

Very friendly staff and clean rooms. They go above and beyond to make you feel welcome. I stay here a couple times a year and staff know my name and greet me with a smile. Breakfast is always hot and area clean. Location is right off freeway and next to multiple restaurants and venues. Major mall is within a mile... More

Review collected in partnership with Country Inns & Suites By Carlson

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San Francisco, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 5, 2014

Flying in and out from SLC and needed a place to spend a night. Fully paid for 2 rooms on Groupon and was told there were no rooms available during check-in. Manager who goes by the name of "G" (probably trying to hide his identity), was quite rude and unhelpful. I had politely asked him to double check showing him... More

Was this review helpful? Yes 3
CarlsonRezidor, Carlson at Country Inn & Suites By Carlson, West Valley City, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. Please give us another chance to exceed your expectations. More

Rexburg, Idaho, United States
2 reviews
5 of 5 stars Reviewed August 17, 2014

We had a wonderful time here. The hotel is nice and well taken care of and the breakfast was awesome. We would for sure stay here again. So far the best hotel stay we ever had in the USA. The beds and pillows are comfy, the internet fast. They have complimentary cookies and coffee in the lobby, which was great.... More

Review collected in partnership with Country Inns & Suites By Carlson

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ManagementTeamGM, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review

Dear Caroline, Thank you for telling us about your stay. We are so glad you enjoyed the hotel. We will pass this great feedback on to our staff. Thank you for your time. We hope that you will consider us again in the future. Sincerely, Country Inn & Suites West Valley More

Land O Lakes, Florida
Contributor
15 reviews 15 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 8, 2014 via mobile

I stay at many Country Inns and Suites over the course of a year, so I think I have a good idea of the standard this brand name embodies. This property is not being cared for. My room was dirty. There was an odd odor - not the typical musty smell that some rooms get. More like someone had been... More

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Outer Banks, NC
Top Contributor
196 reviews 196 reviews
104 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed June 30, 2014

Traveling cross country and needed a place near SLC, made a bad choice with this hotel. Front desk clerk was very unhelpful and large knife on his side did not make two women traveling together feel comfortable. The feeling continued when we visited the pool area and found it to be unsecure and a number of outsiders piled into the... More

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, West Valley City, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best customer service. More

Las Vegas, Nevada
1 review
1 of 5 stars Reviewed June 22, 2014

Reserved a 2 bed room and when we checked in was told it wasn't available. Breakfast was gross. There was no hot water the next morning, when we went to the desk about the hot water the manager/owner said the boiler was having problems and then asked if we wanted to check out. He was rude and very unprofessional. We... More

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Additional Information about Country Inn & Suites By Carlson, West Valley City

Address: 3422 South Decker Lake Drive, West Valley City, UT 84119
Phone Number:
Location: United States > Utah > Wasatch Range > West Valley City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, West Valley City 2.5*
Number of rooms: 82
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Also Known As:
Country Inn West Valley City
West Valley City Country Inn
Country Inn & Suites By Carlson, West Valley City Utah

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