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All 11 West Valley City hotels

Extended Stay America - Salt Lake City - West Valley Center

2.5 of 5 Hotel   |   2310 W City Center Court, West Valley City, UT 84119
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46%
Ranked #9 of 11 hotels in West Valley City
A recent review
3 of 5 stars reviewed 3 weeks ago
joe w Colorado Springs, Colorado
  • Reviews (39)
  • Photos (24)
  • Amenities
  • Q&A
  • Room tips (11)
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39 people have reviewed this hotel

Traveler rating
    11
    5
    3
    5
    15
See reviews for
8
7
4
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
West Sacramento, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked and pre-paid a double room a month in advance. When we arrived for check-in at 5pm, they didn't have any double rooms, so they said they would give us 2 adjoining rooms for the 3 of us. When we got to the rooms, they were not adjoining. They actually expected us to let our 13 yr old stay... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I apologize that the room type you reserved was not available when you arrived. As well, I am sorry that our staff did not attend to your needs in a professional manner. I will be meeting with our staff to review your comments to... More

Pocatello, Idaho
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The reservation was all screwed up and we ended up almost walking in on a guy in an already occupied room. We were charged for his room and him for ours. In the end we got our room for free due to the mix ups. The staff was friendly though. But the hotel for having just gone through a renovation... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review

I want to thank you for taking the time to write a review of our hotel. I apologize for the mistake that was made regarding your room reservation. This is unacceptable and I will be meeting with our staff to ensure this does not continue in the future. Still, it is great to hear that you found our staff to... More

Colorado Springs, Colorado
1 review
3 of 5 stars Reviewed 3 weeks ago

I checked in on Sunday 6-15-14 and paid cash for a total of $559.00+. The next morning I discovered they also billed my credit card for the same amount. I went to the desk and they advised a matching credit was issued on that Sunday. The next day no credit was there. Asked again - same response. On Wednesday there... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

This is one of my favorite place to stay in wvc the motel not new but very efficient and clean... I love how its around everything like kids arcade movie and dinner... and the maids are very efficient with what we need.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review

It is so rewarding to read that you had a pleasant stay with us. Thank you for your comments. I am proud of our housekeeping team for doing such a great job and am glad that you liked our hotel's location. We look forward to having you visit with us again in the future. More

summerleallc
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 16, 2014

The location of this hotel is quite convenient to the airport, and there are several restaurants nearby. The rooms have been recently renovated, but not to like new status. The rooms are spacious and comfortable, but the little things were lacking, such as the bathroom door handle coming off in our hand, the painted over rust on the doors, the... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review

Thank you for taking the time to write a review of your stay. I’m so happy to hear that you enjoyed our convenient location and spacious suites with fully equipped kitchens at a great value. Still, I’m disappointed to learn that you experienced maintenance issues in your room. In response to your feedback, I will meet with the staff to... More

Cheyenne, Wyoming
1 review
5 of 5 stars Reviewed May 12, 2014 via mobile

Spacious rooms, Friendly staff, And a full kitchen so I didn't have to spend money eating out. This location is convenient, the grab n go breakfast is great, and we were running a bit late, so they even offered a late check out for a small additional fee. Definitely worth a check out if you're in the area

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review

I appreciate you taking the time to write such a wonderful review about your experience at our hotel. I'm thrilled that you enjoyed your spacious room, our friendly staff and our grab-and-go breakfast. As well, it's great to hear that you were pleased with our convenient location and your fully equipped kitchen. I will be sure to share your kind... More

Fresno, California
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 3, 2014

I have read other reviews for this Hotel that just don't correlate with what I am seeing, and experiencing here, this property is NICE! The staff is priceless, and professional, I have no complaints, nothing bad to say!!!! :) The Hotel is TOTALLY non-smoking, and that is a good thing, and I am a smoker, but have no problem going... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review

Thank you for posting a glowing review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 28, 2014

I use extended stays frequently so this certain one was just like the others. Staff were nice and rooms were clean. Big turn around from how it was a few years back. Will come back when I'm in the Salt Lake area again.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review

Jamie - Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to welcoming you back in the future! More

Richfield, Utah
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 12, 2014

There was no indication of a "$100 deposit up front" when I booked the room online. Then I did not receive it back immediately when I checked out like I was told would happen. During checkout, I was rudely blamed for not reading the "fine print" by a staff member, even though I had. If I wanted to spend $167... More

Was this review helpful? Yes 1
Lansing, Michigan
1 review
5 of 5 stars Reviewed February 1, 2014

The hotel is getting a facelift. The rooms were done and they are finishing up the public areas. I would stay here again. The staff was great. The poor reviews did scare me a little but I had booked the room already. It seems the hotel is really working on its image and cleaning up and updating everything.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review

Jill – Thank you for taking the time to write a review of our hotel. It is great to hear that we were able to provide you with a newly renovated room at a great value. As well, I am so happy that you enjoyed our staff during your stay with us. We look forward to having you visit with... More

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Additional Information about Extended Stay America - Salt Lake City - West Valley Center

Address: 2310 W City Center Court, West Valley City, UT 84119
Phone Number:
Location: United States > Utah > Wasatch Range > West Valley City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Salt Lake City - West Valley Center 2.5*
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Also Known As:
West Valley City Extended Stay
Extended Stay West Valley City
Extended Stay America - Salt Lake City - West Valley Center West Valley City, Utah

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Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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Number of rooms
1

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