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Crystal Inn West Valley City

2254 West City Center Court, I-215, Exit 18, West Valley City, UT 84119
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Crystal Inn West Valley City
Best prices for: 1 room 1 guest
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Ranked #6 of 12 Hotels in West Valley City
A recent review
5 of 5 stars Reviewed October 13, 2014
Hannahbears_mom Tempe, Arizona
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73 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crystal Inn West Valley City
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Tempe, Arizona
Level Contributor
186 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed October 13, 2014

I've stayed at nearly every hotel at the Maverick Center and this is by FAR the best! I called the evening prior to our arrival and Kathy, the front desk associate was so kind and helpful with advising me on an early check in. When we arrived, I was able to meet her in person....she is such a dear heart!... More 

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Salt Lake City
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 21, 2014

We stayed here to attend a concert in Salt Lake at the Maverick Center which is easy walking distance from this hotel. Hotel was clean and the staff was helpful. Our room had a sitting area with couch, chair, tables and lamp, desk and king size bed. The only thing we did not like was the double sink at the... More 

Was this review helpful? Yes 2
crystalstar9, Guest Relations Manager at Crystal Inn West Valley City, responded to this review

Thanks for the review. We appreciate our guests taking time and letting us know about their stay. We are a perfect location for the Maverik Center because you can park right in our parking lot and avoid the traffic and dollars to park. I hope the next time your travel to Salt Lake, whether for a concert or something else,... More 

Sutton, Massachusetts
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 2, 2014

great hotel lots of restaurants,bars,and shopping within walking distancevery clean,exceptional happy,friendly staff who were very accommodating Free buffet breakfast very good and mixed the menu day to day. oversized rooms very clean.A definite revisit for me

Was this review helpful? Yes 1
Nampa, Idaho, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

I have stayed here a number of times and have always had a great stay. Very friendly and helpful staff. Great breakfast. Clean and spacious rooms. It also is in a good location and is easy to get to anywhere in the valley. Mark C

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed August 12, 2014

find a best western it lot better than here. the staff act like there doing you a favor by letting you stay there. the door closers allow the doors to slam shut waking you up in the middle of the night. the breakfast is nothing to brag about. I have better else were.

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crystalstar9, Guest Relations Manager at Crystal Inn West Valley City, responded to this review

Thank you for your comment. I apologize for your experience. Our doors close independently of someone closing them. We do this for security so we as a hotel know our guests are safe in their rooms even if they don't pull the door shut. I am so sorry if our staff did not delight you during your stay. It is... More 

Neola, Utah, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 20, 2014

it was a nice hotel, breakfast was ok, had a king size bed with twin size pillows very uncomfortable and very lumpy,, need to replace pillows other than that nice stay, we also had a dog in the next room barking at all hours of the night

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McDonough, Georgia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 13, 2014

We stay at this Crystal Inn every time we visit Salt Lake City. We usually come in the winter to ski but we have also stayed here once in the summer. The hotel had been renovated since our last visit and as usual it was extremely clean and comfortable. The staff is always most helpful and the hot breakfast buffet... More 

Was this review helpful? Yes 2
Tulsa, Oklahoma
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 6, 2014

this is a very clean hotel. staff was friendly, rooms were clean bathroom smelled good and the buffet breakfast was amazing. i'm glad we stayed at this location. very easy access to the highway, internet speed was superb. close to a whole lot of shopping and food places. will always stay at this location if in the area.

Was this review helpful? Yes 3
Hurricane, Utah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 4, 2014

This was the most awful place we have ever stayed. The staff were unfriendly and rude and the price for such an average room was way too expensive. The aircondioner stopped working and they didn't have any house keeping because it was a holiday. I wish we wouldn't have wasted our time

Was this review helpful? Yes 1
crystalstar9, General Manager at Crystal Inn West Valley City, responded to this review

Thank you for your feedback. I am sorry for your experience during your stay with us. Crystal Inn is a family owned and oriented business, and we strive to create a great work environment for our associates. One of the benefits for our associates is that during major holidays, our housekeeping staff has time off to spend with their families... More 

Temecula
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 1, 2014

I stayed 9 days here with a group and loved it. Oversized rooms with sofa, desk and coffee table were clean and comfortable as was the meeting room downstairs. Crystal Inn provides so many thoughtful touches such as onsite convenience store (with very reasonable prices!), a comfortable lobby, laundry room (again, with reasonable prices), and in-room microwave/fridge. The morning breakfast... More 

Was this review helpful? Yes 2
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