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Crystal Inn West Valley City

Certificate of Excellence
2254 West City Center Court, I-215, Exit 18, West Valley City, UT 84119
Hotel amenities
Crystal Inn West Valley City
Best prices for: 1 room 1 guest
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Ranked #6 of 12 Hotels in West Valley City
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 29, 2015
James S
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67 reviews from our community

Traveler rating
    31
    21
    6
    3
    6
See reviews for
16
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1
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2015

I was really impressed by my stay at Crystal Inn. The staff is very friendly and helpful. The rooms are very clean. The bed was very comfortable. The hotel van to and from the airport was no problem at all. Breakfast was great!! It was a full breakfast. I highly recommend this hotel to anyone staying in Salt Lake, especially... More 

Was this review helpful? Yes 1
Bull Shoals, Arkansas
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 21, 2015

A good solid all round stay. Clean comfortable rooms, fast WIFY, helpful staff, airport shuttle and nice breakfast included!!! Whats not to like. Will certainly be back next time I am in Salt Lake City.

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crystalstar9, General Manager at Crystal Inn West Valley City, responded to this review

Thanks for the review. I really appreciate your kind remarks and hope that next time we can earn a "5" on our review. Please let me know any suggestions on how to make this happen. We will be excited to have you stay with us again. Regards, Tiffany Ahre, General Manager Crystal Inn Hotel & Suites West Valley City More 

Senior Contributor
31 reviews 31 reviews
27 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 6, 2015

Fantastic top to bottom. Front desk staff is friendly, check in was easy. Rooms we're clean, beds and pillows were comfortable. Shower and towels were clean and comfortable. Wifi worked well and was fast. Breakfast is hot and has a great variety. Airport shuttle is timely. Walking distance to Cracker Barrel, Chili's, Applebee's, a great sports bar and The Maverik... More 

Was this review helpful? Yes 1
Boise, Idaho
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2014

The room was great, bed was soft and comfortable. Breakfast was a good buffet. Service was excellent. I would stay at this hotel again and I recommend it as one of the best hotels for the price. I will ask for the same room that I had this time.

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Tempe, Arizona
Top Contributor
173 reviews 173 reviews
34 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed October 13, 2014

I've stayed at nearly every hotel at the Maverick Center and this is by FAR the best! I called the evening prior to our arrival and Kathy, the front desk associate was so kind and helpful with advising me on an early check in. When we arrived, I was able to meet her in person....she is such a dear heart!... More 

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Salt Lake City
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 21, 2014

We stayed here to attend a concert in Salt Lake at the Maverick Center which is easy walking distance from this hotel. Hotel was clean and the staff was helpful. Our room had a sitting area with couch, chair, tables and lamp, desk and king size bed. The only thing we did not like was the double sink at the... More 

Was this review helpful? Yes 2
crystalstar9, Guest Relations Manager at Crystal Inn West Valley City, responded to this review

Thanks for the review. We appreciate our guests taking time and letting us know about their stay. We are a perfect location for the Maverik Center because you can park right in our parking lot and avoid the traffic and dollars to park. I hope the next time your travel to Salt Lake, whether for a concert or something else,... More 

Sutton, Massachusetts
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 2, 2014

great hotel lots of restaurants,bars,and shopping within walking distancevery clean,exceptional happy,friendly staff who were very accommodating Free buffet breakfast very good and mixed the menu day to day. oversized rooms very clean.A definite revisit for me

Was this review helpful? Yes 1
Nampa, Idaho, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

I have stayed here a number of times and have always had a great stay. Very friendly and helpful staff. Great breakfast. Clean and spacious rooms. It also is in a good location and is easy to get to anywhere in the valley. Mark C

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed August 12, 2014

find a best western it lot better than here. the staff act like there doing you a favor by letting you stay there. the door closers allow the doors to slam shut waking you up in the middle of the night. the breakfast is nothing to brag about. I have better else were.

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crystalstar9, Guest Relations Manager at Crystal Inn West Valley City, responded to this review

Thank you for your comment. I apologize for your experience. Our doors close independently of someone closing them. We do this for security so we as a hotel know our guests are safe in their rooms even if they don't pull the door shut. I am so sorry if our staff did not delight you during your stay. It is... More 

Neola, Utah, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 20, 2014

it was a nice hotel, breakfast was ok, had a king size bed with twin size pillows very uncomfortable and very lumpy,, need to replace pillows other than that nice stay, we also had a dog in the next room barking at all hours of the night

Was this review helpful? Yes 1
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