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All 11 West Valley City hotels

Crystal Inn West Valley City

2.5 of 5 Hotel   |   2254 West City Center Court, I-215, Exit 18, West Valley City, UT 84119
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Crystal Inn West Valley City
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78%
Ranked #7 of 11 hotels in West Valley City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Paula D Neola, Utah, United States
  • Reviews (57)
  • Photos (14)
  • Amenities
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  • Room tips (8)
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57 people have reviewed this hotel

Traveler rating
    26
    17
    6
    2
    6
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13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Neola, Utah, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

it was a nice hotel, breakfast was ok, had a king size bed with twin size pillows very uncomfortable and very lumpy,, need to replace pillows other than that nice stay, we also had a dog in the next room barking at all hours of the night

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McDonough, Georgia
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay at this Crystal Inn every time we visit Salt Lake City. We usually come in the winter to ski but we have also stayed here once in the summer. The hotel had been renovated since our last visit and as usual it was extremely clean and comfortable. The staff is always most helpful and the hot breakfast buffet... More

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Tulsa, Oklahoma
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this is a very clean hotel. staff was friendly, rooms were clean bathroom smelled good and the buffet breakfast was amazing. i'm glad we stayed at this location. very easy access to the highway, internet speed was superb. close to a whole lot of shopping and food places. will always stay at this location if in the area.

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Hurricane, Utah
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This was the most awful place we have ever stayed. The staff were unfriendly and rude and the price for such an average room was way too expensive. The aircondioner stopped working and they didn't have any house keeping because it was a holiday. I wish we wouldn't have wasted our time

Was this review helpful? Yes 1
crystalstar9, General Manager at Crystal Inn West Valley City, responded to this review

Thank you for your feedback. I am sorry for your experience during your stay with us. Crystal Inn is a family owned and oriented business, and we strive to create a great work environment for our associates. One of the benefits for our associates is that during major holidays, our housekeeping staff has time off to spend with their families... More

Temecula
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed 9 days here with a group and loved it. Oversized rooms with sofa, desk and coffee table were clean and comfortable as was the meeting room downstairs. Crystal Inn provides so many thoughtful touches such as onsite convenience store (with very reasonable prices!), a comfortable lobby, laundry room (again, with reasonable prices), and in-room microwave/fridge. The morning breakfast... More

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Reeseville, Wisconsin
1 review
5 of 5 stars Reviewed 4 weeks ago

I loved the 24 hour shuttle service to the airport! Our business was given a free meeting room! The staff was friendly and helpful. The rooms were spacious and comfortable. There are many good restaurants within walking distance!

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OLYMPIA
Top Contributor
153 reviews 153 reviews
41 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed May 11, 2014

Wishing to avoid Monday morning traffic through Salt Lake City as we were heading West, we chose to stay at the Crystal Inn Hotel and Suites in West Valley City. What a great choice. We had a nice large room with a king bed and a nice sitting area separated by a partial wall. The sitting area had comfortable chairs... More

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Salt Lake City, Utah
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2014

So nice. Loved this hotel. Our room was Amazing, the lamps next to the beds have outlets to plug your phone in easily. We had a hot tub in the room. So close to Maverick Center, didn't have to pay to park, just walked right out the back door of the hotel. Comedy club and restaurants within walking distance. We... More

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Montrose, Colorado
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed March 30, 2014 via mobile

Showing its age. Decent beds convenient fridge,microwave and coffee maker. Sitting area with desk,chair and loveseat. Carpet could use a cleaning and seams splitting on the loveseat could be replaced. Good value but tired facility

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Richfield, Utah
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 21, 2014

I have to stay here once a month for business because my company hates us! It's the middle of March and the in 40's for an overnight low. I slept on top of my blankets with the a/c cranked all night(it never cooled off. Carpet is crusty, tub is stained. Don't stay here unless you have a gun too your... More

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Additional Information about Crystal Inn West Valley City

Address: 2254 West City Center Court, I-215, Exit 18, West Valley City, UT 84119
Location: United States > Utah > Wasatch Range > West Valley City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Crystal Inn West Valley City 2.5*
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Also Known As:
Crystal Inn West Valley City Hotel West Valley City
Crystal Inn West Valley City Utah

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
122

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