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SpringHill Suites Vernal

#2 of 18 Hotels in Vernal
Certificate of Excellence
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1205 West Highway 40, Vernal, UT 84078
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SpringHill Suites Vernal
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SpringHill Suites Vernal
SpringHill Suites Vernal
SpringHill Suites Vernal
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207 reviews from our community

Traveler rating
    94
    85
    18
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    2
See reviews for
89
62
5
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ogden, Utah
Top Contributor
111 reviews 111 reviews
22 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall, this is a nice hotel. Good breakfast (like the Towne Place Suites next door, but with eggs and sausage), all the normal carb stuff too. The two TVs were good. But, they did less than stellar on my request for extra towels; I booked the room for 4 people, there were 3 sets of towels, the 2nd day there... More 

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Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 25, 2015

Checked in for a two night stay that was paid for with American Express points. The weather deteriorated and we were forced to leave after one night or get stuck. The Hotel would not refund even after American Express called the front desk. They were informed by the front desk that they would have to turn it over to the... More 

Was this review helpful? Yes 1
Holly M, General Manager at SpringHill Suites Vernal, responded to this review

Good Afternoon, Please accept our apologies. Contact me directly at the hotel and we will be happy to take a look at the circumstance surrounding your early departure. It sounds like you may have booked your reservation through a third party, in that case it make it a bit more complicated. Certain rules and restrictions do apply to such reservations.... More 

Wautoma
Top Contributor
109 reviews 109 reviews
37 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed February 17, 2015

While on a fall road trip, we wanted to go from Moab up to Dinosaur Nat'l Monument. Vernal looked like the closest place to stay with decent accomodations. We usually stay at Marriott's whenever possible & Springhill Suites has become our 1st choice. The one in Vernal is 5 yrs old with 4 floors with very tidy grounds, a modern... More 

Was this review helpful? Yes 1
Holly M, General Manager at SpringHill Suites Vernal, responded to this review

Thank you for sharing your experience. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. Our staff takes great pride in not only meeting, but exceeding your expectations. Your feedback is a very important to us. Thank you again for your time and come visit us again soon! Best Regards,... More 

Beaverton, Oregon
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 21, 2014

I went on a long weekend trip to Utah. We spent one night at the SpringHill Suites. The staff was friendly, the accommodations more than met our expectations and the breakfast was excellent. I had never stayed at a SpringHill Suites before and if this is an example of one, I will be sure to seek them out for future... More 

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Holly M, General Manager at SpringHill Suites Vernal, responded to this review

Thank you for taking the time to share your experience, we strive every day to give each one of our guests excellent service. It is so nice to hear we are doing a good job. I will be sure to share your comments with our staff. Happy Holidays, Holly M More 

Houston, Texas
Top Contributor
64 reviews 64 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed December 19, 2014

This hotel appears to be a new modern hotel, but apparently is not being maintained as it should. The location was very good and the staff was awesome, but there were issues as far as I was concerned that caused this somewhat negative review. First of all, if you like a dark room, this will not work for you. There... More 

Was this review helpful? Yes 1
Holly M, General Manager at SpringHill Suites Vernal, responded to this review

Dear Terry C, Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the hotel so that we can continue to improve our hotel operations. Thank you... More 

Virginia
Top Contributor
74 reviews 74 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 11, 2014

There's not much higher end stuff going on in Vernal or Roosevelt UT. Had a business trip in both locations and would absolutely choose to stay here again. Very clean rooms with a modern design. Not a special view. Breakfast was free, and pretty lame. Great option for Vernal.

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Holly M, Manager at SpringHill Suites Vernal, responded to this review

We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Holly M More 

Oklahoma City
Top Contributor
235 reviews 235 reviews
41 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed December 10, 2014

Stayed for business, hotel is right on main street and close to everything, property is very well maintained. Large comfortable and well furnished rooms. Very friendly and helpful staff. Breakfast was pretty good and had many choices. Highly recommend!

Was this review helpful? Yes 1
Holly M, General Manager at SpringHill Suites Vernal, responded to this review

Thank you for your great review, I don't think there is a higher compliment than, "I would choose them again." We appreciate our guests taking time to share with other potential guests. Happy Holidays, thank you for your patronage. Best Regards, Holly M More 

Boulder, Colorado
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 6, 2014

We stayed in Vernal for 2 nights for my dad and sisters road trip, we saw the Dinosaur monument, and went on a few hikes. The room was AWESOME. I first thought the shower separated from the toilet, but It worked out. The beds were comfortable, but my dad (who slept on the pull out bed) said he could feel... More 

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Holly M, General Manager at SpringHill Suites Vernal, responded to this review

Thank you sincerely for your comments; we love to hear how we are doing. We have a wonderful, hardworking staff that puts their heart in to the hotel every day. Please stay with us again the next time your travels bring you back to the Vernal area. Happy Holidays, Holly M More 

Bethesda, Maryland
Top Contributor
84 reviews 84 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 28, 2014

This hotel is conveniently located in the town of vernal and is a short drive to Dinosaur Park. Everyone was friendly. Breakfast was good. The hotel was well maintained. We made use of the gym and laundry facilities. The only downside was that our room wasn't cleaned. This may have been because we put the Do Not Disturb sign on... More 

Was this review helpful? Yes
Holly M, Manager at SpringHill Suites Vernal, responded to this review

Thank you for bringing this to our attention. We take matters such as this very seriously. We strive to provide excellent service to each of our guests. I will be discussing this with the appropriate departments. We appreciate your patronage and hope you will give us another chance the next time you visit the Vernal area. Best Regards, Holly M~ More 

Cork, Cork, Ireland
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 13, 2014

Let's give credit where credit is due. I love this place. Really I do. I stay here with a large company all the time. This isn't my first visit and I have a frequent stay card. The rooms are nice, clean, the staff is friendly, they NEVER FAIL to say hello when I walk in the door. The continental breakfast... More 

Was this review helpful? Yes 3
Holly M, Manager at SpringHill Suites Vernal, responded to this review

Dear Harry M, Please accept our sincere apology for waking you. It was our intention to give the cookie to the bus driver for your company; our guest service specialist rang your room by mistake. Our good intentions do not make up for your interrupted sleep. I know you work long arduous hours out in the elements and the last... More 

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