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BEST WESTERN Mountain View Inn

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1455 North 1750 West, Springville, UT 84663
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BEST WESTERN Mountain View Inn
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BEST WESTERN Mountain View Inn
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200 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Kenmore, Washington
1 review
1 of 5 stars Reviewed 5 days ago NEW

We arrived late. Only available parking was in the back of the hotel right by a door! Turned out that the card reader on the door was broken so we had to walk half way around the hotel to the next door. That turned out to be the least of our worries. As we walked into the hotel the hallway... More 

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We apologize for your stay not being enjoyable and leaving such a negative impact on you. We are working hard to improve the hotel and are in the midst of a full remodel project. We will be certain to have our housekeeping and maintenance staff see this review and work on the areas mentioned. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My girlfriend booked this hotel for a getaway weekend and what a pleasant surprise. The room was large and spacious and very tidy. We spent most of the time hanging out by the pool which too was enjoyable.

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We appreciate you spending the time to leave such a terrific review about your weekend getaway with us. Our outdoor pool is indeed a great feature that many guests enjoy. We hope to see you again soon during your next weekend escape. More 

Farr west
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Bed was awful. Walked in side door and carpet and walls were filthy. Room was cleaner but had gross smell. TV didn't work, every time we turned it on directv took twenty minutes to load and then froze and had to start over.

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We appreciate you spending the time to post a review and apologize for not meeting your expectations. New carpet and padding is being installed throughout the entire hotel which we hope to have complete by the end of the month. We hope you consider giving us another opportunity to earn your trust in our hotel. More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is nice and clean. Rooms are huge, the attendant was really nice and gentle. Two problems: there is supposed to be internet conection but it doesn't work; the dryer machine stucked some of my clothes and broke and stained them. Be carefull!

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to review your stay with us. If you ever have issues connecting to WIFI at a hotel, please notify the front desk and they will be able to assist you. We understand the importance of staying connected in today's world. More 

Newport Beach, Ca
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was conveniently located, staff was helpful, rooms were comfortable but beds a little soft. Bathrooms poorly finished,but clean. Probably would not stay here again. There are better hotels and values in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to review your stay with us. We apologize for not meeting your expectations but please know that renovations are under way to modernize and upgrade the hotel. We hope you give us another opportunity one the project is complete. More 

Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was good and clean, except for the hideaway bed when we pulled it out the sheets we dirty and just thrown back into the couch, the manger gave use new sheets and blanket so I guess no foul and way great night sleep the only bad thing is there is a truck stop across the street so you... More 

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to review your stay with us. We are very sorry for the room not being fully ready for your arrival and the front desk staff will be checking every sofa bed every day to ensure this does not happen again. I will be monitoring the housekeeper who serviced your room daily as well. We... More 

Provo, Utah
2 reviews
3 of 5 stars Reviewed 3 weeks ago

As this is or was a nice place, but did not offer a smoking room. the room was clean and beds were comfortable. We really enjoyed the stay UP until the morning shower, the bathroom was clean and had ample towels the problem was during the shower. while showering and rinsing my face the shower head popped off and hit... More 

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We are very sorry for the incident mentioned in your review and hope your are okay. Our maintenance team has completely replaced the shower head and assembly and will be checking all others across the hotel to ensure it does not happen again. We hope you consider staying with us again so we can earn your trust as a dependable... More 

Santaquin, United States
1 review
5 of 5 stars Reviewed May 29, 2015

Quiet, comfortable hotel, easy to find just off of the freeway, close to Provo and Orem but out of the bustle. It was everything we needed. Would certainly return/recommend to anyone needing a place to stay in Utah Valley.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We appreciate you leaving such a great review and are happy to know that your stay was to your satisfaction. We hope to see you again once our remodel project is complete and the hotel is even better then now. More 

Winlock, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 29, 2015

Nice place to stay. Staff was great. Room was clean. We enjoyed our stay even though it was brief. The breakfast buffet was good and plenty. The pool is outside unfortunately and would have been a bit chilly for a swim. It looked nice and well-kept.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to leave such an informative review. We are happy to hear that your stay was enjoyable and hope you have an opportunity to visit us again when the weather is nice so you can enjoy the pool and spa. More 

California
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed May 12, 2015

Our room was inexpensive and very expansive. It was also clean and quiet. The breakfast was the typical Best Western buffet, which was ample and fresh. The breakfast staff was exceptionally friendly and helpful.

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for leaving such a great and informative review and we are happy to hear that you enjoyed your stay with us. Our new breakfast attendant is doing a great job in improving the morning service as the comments on his service have been exceptional. We hope you consider staying with us again during your next visit when we... More 

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