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BEST WESTERN Mountain View Inn

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1455 North 1750 West, Springville, UT 84663
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BEST WESTERN Mountain View Inn
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262 Reviews from our TripAdvisor Community

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Riverdale, United States
1 review
3 of 5 stars Reviewed yesterday NEW

I have had better.You really do not want me to use all 200 characters. Best Western is a good brand. I have. Tub would not keep water in it so soaking was impossible. I've had much better rooms with this brand in other countries than in this facility.

Review collected in partnership with Best Western

Helpful?
Thank Elizabeth C
Redlands, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Having stayed at this property several times over the years, and twice between last November and now, I can say definitely this is not worth the money they charge. Their maintenance program is completely ignored. Tub/shower faucet dripped, adjustable shower head didn't adjust, mattresses need to be replaced (they dip on the edge and almost throw you on the floor... More 

Review collected in partnership with Best Western

Helpful?
Thank Mike W
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to review your stay with us. We apologize for the bad experience but assure you we are working towards improvement. We just took on a new maintenance employee whom we hope can handle the load moving forward and keep things in working order more efficiently and promptly. Again we apologize for this stay and... More 

Duchesne, Utah
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is right off the freeway so that is nice. It is an older building which they've remodeled and you can tell they are trying to make it look nice. The walls are very thin and we could hear the people upstairs and next to us and people in the hall very well. It made it hard to sleep.... More 

Helpful?
Thank Bonnie Davies C
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We appreciate you taking the time to post a review about your recent stay with us. We apologize for the credit card issue and are happy to assist in getting it resolved. We still have a final stage of our remodel project to complete this spring/summer and we hope you consider staying with us once more to see the great... More 

Regina, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is an excellent location just off the interstate and about an hour south of Salt Lake City. There are restaurants nearby. The staff are very efficient and helpful. This hotel allowed my dog to stay and this is always a plus.

Review collected in partnership with Best Western

Helpful?
Thank Dean S
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for posting such a great review. We are happy to accommodate the pets of our guests as most BEST WESTERN hotels do. We hope to see you and your dog again soon. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

One of the best stays throughout our trip, whilst we were having issues with our future stays, their employees helped us solve the concerns and book the next rooms for the rest of our trip. The breakfast was marvelous as the breakfast attendant, kind and cheerful.

Helpful?
Thank Jaime M
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We greatly appreciate you taking the time to post a review about your stay with us. Our front desk is always ready and willing to assist with reservation needs at other destinations any other hotel needs. Our breakfast will be expanding in the coming weeks as we finish up a remodel of our kitchen and dining areas. We hope to... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 31, 2015

We stayed at the Best Western for 5 nights December 16-21. The staff was courteous, friendly, helpful, and all aroud great. The beds and linens were comforable. The staff was very helpful in allowing family memebers to change rooms at no cost, due to a broken leg that occured while there. I am sorry I do not recall names, the... More 

Helpful?
Thank Allycatx5
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for choosing to spend the holiday season with us. We hope your family member is healing quick from that broken leg. I will be sure to let Natalie in breakfast and Ciara and Jaime at the front desk know of your appreciation of their services provided. We hope to see you again in the future. Happy New Year. More 

Level Contributor
7 reviews
7 hotel reviews
3 of 5 stars Reviewed December 29, 2015

We were on our way home from staying with family for the Christmas holiday. Since we have stayed here before we knew the area. The outside of each room was decorated like a package and made for a very festive feel. The room was nice as were the people that greeted us when we came in late.

Review collected in partnership with Best Western

Helpful?
Thank 109vickie
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for choosing to stay with us during this holiday season. The door decorations have been a great little touch and guests have had the same positive and festive opinion as you. Our guestrooms have recently had all furniture and accessories upgraded and we are happy to hear you enjoyed them. Hope to see you again during your next... More 

utah, United States
1 review
5 of 5 stars Reviewed December 25, 2015

We stayed at the Mt View Best Western during a family Christmas get together. Very impressed, The rooms were nice with Christmas decorations on each door, Breakfast was AWSOME.. they had a huge selection that was FRESH, FLOVORFULL and well attended! Even had REAL scrabbled eggs ( most hotels have some Microwave pail yellow substitute) I travel extensively and stay... More 

Review collected in partnership with Best Western

Helpful?
Thank Stephen S
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We appreciate you spending the time to leave such a terrific review and are pleased to hear how much your enjoyed your holiday visit with us. Our great breakfast will be improving even more in the coming weeks (same hand-cracked and scrambled eggs will remain) as we finish a remodel of our kitchen and dining areas. This should allow us... More 

Penticton, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 20, 2015

clean, comfortable accomodations, rooms were well equipted and everything worked., Friendly staff, breakfast was OK this hotel is overpriced at $100, US. We will probably look around at other Hotels in the future.

Review collected in partnership with Best Western

Helpful?
Thank Barbara T
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to review your recent stay with us. We are happy to hear your stay was enjoyable and you found the property to be in a clean and presentable manner. We will be expanding our breakfast offerings and overall dining area early next yea. We hope to see you again. More 

Los Angeles, California
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed December 19, 2015 via mobile

We needed a place to stay for a night and this was a decent price. Check-in was easy with no hang ups. The front desk staff was friendly. When we drove around to our room entrance, there was a lot of trash and cigarette butts all over. Wasn't the best things to see to start your visit. When we walked... More 

Helpful?
Thank Vince A
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We appreciate you taking the time to leave such an informative review. We are very sorry for the parking lot not being cleaned upon your arrival and I will be sure to remind the appropriate staff of their duty to check for trash daily. Our Christmas door decorations have been a great tradition at the hotel for years as we... More 

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