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BEST WESTERN Mountain View Inn

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1455 North 1750 West, Springville, UT 84663
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BEST WESTERN Mountain View Inn
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BEST WESTERN Mountain View Inn
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184 reviews from our community

Traveler rating
    69
    53
    28
    19
    15
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54
64
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25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Carson, WA.
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

So we left Baker City Or. And we were going to stay in Spanish Fork, but we were too tired. Had a nice meal in Springville, so stayed at this hotel. Very nice and fairly new. We were pleasantly pleased with this hotel and really liked the location.

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for leaving such a great review. We are happy to hear you enjoyed your stay and were able to book a pet friendly room (they book fast). We are beginning a full remodel of the hotel and items are starting to arrive slowly. We hope you choose to stay with us again when the project is complete and... More 

Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Well we checked in , room was good, breakfast not good at all, limited selection. Oranges were old . However , we just needed somewere to sleep for a bit, it was a family suite. We tried to go for a quick swim at 9 am , but the outdoor pool area & hot tub were filthy, poor management. I... More 

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to review your stay with us. We apologize for the stay not being satisfactory. We were doing some work on the pool area and courtyard and I will be sure to have the workers do a better job of cleaning up after themselves. We hope you consider staying with us again and giving us... More 

1 review
5 of 5 stars Reviewed 1 week ago

We have stayed at a lot of hotels this year and this is they only hotel (so far) that I have felt like they actually had a "soft" bed. I really have a hard time sleeping away from home but loved the comfort of this one =)

Review collected in partnership with Best Western

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We are grateful you took the time to review your stay with us at the BEST WESTERN Mountain View Inn and are happy to see it left a positive lasting impression. We hope you consider staying with us again during your next visit to the Springville/Provo area. More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed this new, clean, friendly establishment. Would recommend this BW motel to everyone. It is located in an easy access location and is well situated for snowbirds who travel from Canada to the U.S. every year. Nice rooms, smells nice. All the amenities travellers might enjoy. It is difficult to write two hundred words. That is not necessary to describe... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thanks for leaving such a great review. We see quite a lot of Canadian snowbird traffic both en route to warmer weather and on the return trip home and greatly appreciate the patronage. We have even set up special discounts for Snowbirds so in the future be sure to mention it to the front desk staff upon arrival. More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Telephone didn't work - receptionist at front desk couldn't remedy the problem. No maintenance on duty. No Kleenex in room. No evacuation plan posted. Handle fell off tap in shower so we couldn't have a shower. Couldn't even phone the front desk because it didn't work either. There was no heat - it just blew cold air. The front desk... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to review your stay with us. I apologize for the stay not meeting your expectations and more importantly for you feeling neglected. Please know that I have emailed you twice to express my apologies and notify you of your stay being comped. Our maintenance team has addressed the issues that negatively affected your stay... More 

Calgary, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Room is spacious and beds are pretty comfortable. Was not the cleanest hotel we have stayed in so I am glad we were in and out. Probably would stay elsewhere next time. Towels were horrible. Breakfast was just okay.

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to review your stay with us. We apologize for not meeting your expectations and will work on the issues mentioned. We are starting a full remodel of the hotel in the coming weeks which we hope brings a fresher and more modern look and feel to the hotel. More 

Morgan, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The room had such a strong odor of stale burned popcorn that it was hard to stay. I admit that we didn't complain until at check out because it was really late when we arrived. Maybe had we requested another room they could have resolved the issue. Still, this room should have never been reserved and it made me question... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to review your stay with us. We apologize for the lingering odor and have informed housekeeping and maintenance to replace microwaves in such cases from here out. We hope you consider staying with us again so we may earn your trust as a clean and comfortable hotel. More 

Prince Albert
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

We will definatley stay here again. We arrived later in the evening and was glad there was was a Denny's across the street to have our dinner. The staff was very friendly and helpful. The hotel was very easy to find. A short distance off the highway.

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you Elaine for leaving such a terrific review. We are happy to hear you stay was enjoyable and the that the staff was helpful. We are working on a remodel of the hotel in efforts of improving the appeal of the property and lifting the level of comfort even more for our guests. We hope to see you again... More 

Kent
2 reviews
3 of 5 stars Reviewed March 12, 2015

Pet Friendly but they charge extra for the pet and the rate was not the same as advertised on the website when looking for which hotel to stay at during my travels. They advertised hot eggs but they were yuck and tasted like powdered eggs.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for spending the time to review your stay with us. I apologize for the confusion with regards to the pet fees but our website clearly states the fees and policies for pets. The additional charges are for the extra cleaning services that are implemented in pet rooms. I hope you consider the hotel again so we can have... More 

Idaho Falls, Idaho
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2015

I found the gentleman at the front desk friend and fun to talk too. he upgraded me as I am platinum with BW. He offered. Check in as fast and easy. have stayed at the facility a couple times over the years.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We appreciate you taking the time to review your stay with us and are glad it was enjoyable. I will be sure to let Justin know of your appreciation of his customer service. We hope you consider our hotel again during your next visit to the area. More 

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