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Crystal Inn Hotel & Suites St. George

1450 South Hilton Drive, St. George, UT 84770
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1 room 1 guest
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Crystal Inn Hotel & Suites St. George
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226 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Toronto, Canada
Level Contributor
130 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

What to say... this property is run down and understaffed. Booked this property on a third party, pay first, find the name out later site. The price seemed cheaper than neighbouring properties. Should point out that this property is old, and showing it's age. There are newer properties. Biggest disappointment was at check in, being told of the "resort" fee.... More 

Was this review helpful? Yes
Austin, Texas
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago NEW

The rooms are spacious and clean. The beds are comfortable. Although the hotel is right by the freeway, there's no road noise--improbable but true. The pool and hot tub are nice. The WiFi is slow and inconsistent and the "free breakfast" is pretty bad, even when compared to similar breakfasts at similar hotels, especially for non meat eaters (e.g., instant... More 

Was this review helpful? Yes
Palm Desert, California
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here two nights. We had 2 adults, 2 kids, and one very big dog. We got adjoining rooms with a king in one and 2 queens in the other. Both were first floor with sliders to the outside making it super easy to load kids, gear, and dog in and out. Yes the hotel is showing it's age... More 

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Provo, Utah
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The price was great for the beautiful pool and grounds. Full breakfast free and very comfortable beds. Clean rooms and very nice bathrooms. I'll be back on my next business trip. Only tennis court in a hotel in town. A bike trailhead is on the property.

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I originally had a very late check in I called 3 hours before arrival and explained I would be there around 5 pm.Only to arrive After driving 12 hours and was told no clean rooms. I explained I called with arrival time and was told no problem he said rooms are on first come basis . The desk person Joshua... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Hotel is starting to show age. But the room was clean and the free breakfast is ok at best. This is a no frills hotel room it was clean but smelled stale a little fabrez took care of that. The free breakfast was ok. But it was under staffed and food and silverware would run out frequently. I would stay... More 

Was this review helpful? Yes 1
Jabilla, Costa Rica
1 review
4 of 5 stars Reviewed 3 weeks ago

My room was very clean and comfortable. The room was pretty well insulated so I was not bothered by noise from other rooms. This was particularly appreciated since most of the other guests arrived late at night.The blackout curtains allowed me to sleep a bit later. The bed was very comfortable. The WiFi worked perfectly without a password. I was... More 

Was this review helpful? Yes
Lynnette C, General Manager at Crystal Inn Hotel & Suites St. George, responded to this review

Thank you for being our guest. Our hotel appreciates your kind review and hope that next time we can earn a "5" on our review. Please email me at lynnettec@dixhehs.com with any suggestions on how to make this happen. We will be excited to have you stay with us again. Best Wishes, Lynnette Crockett General Manager More 

Libertyville, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Great location, right by I15 to take you anywhere (we drove to Cedar City and Las Vegas). The pool is the best feature of the hotel. Private, clean and so relaxing early in the morning. The breakfast was good but there appeared to be a shortage of milk on some days. They need to have the small milk cartons available... More 

Was this review helpful? Yes
Salt Lake City, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Stay away from room 201! If you see the word, "dirty" written on the lamp post in dust, then you know that the room still has not been properly cleaned since this review! I have stayed several times at other Crystal Inn locations and have been very happy. After checking into this St. George location we only had time to... More 

Was this review helpful? Yes 1
Lynnette C, General Manager at Crystal Inn Hotel & Suites St. George, responded to this review

Dear Disney Family, Thank you for being our guest and for sending us this review. The dirty room that you encountered was absolutely unacceptable and out of the norm for our property. As you can see in reviews below, we get very high ratings from our guests. I would like to talk to you directly about your stay. Please contact... More 

Leicester, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for four nights while working in St George. Prefect for what I needed rooms clean and tidy and big and quiet. Staff very friendly, Breakfast ok seamed to get better towards the end of the week. Would I stop here again yes I would. Great value.

Was this review helpful? Yes
Lynnette C, General Manager at Crystal Inn Hotel & Suites St. George, responded to this review

Thank you for being our guest. Our hotel appreciates your kind review and hope that next time we can earn a "5" on our review. I'd love to know what we could do to improve our breakfast. Please email me at lynnettec@dixhehs.com with any suggestions on how to make this happen. We will be excited to have you stay with... More 

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Room/suite (5)
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