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Crystal Inn Hotel & Suites St. George

1450 South Hilton Drive, St. George, UT 84770
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Crystal Inn Hotel & Suites St. George
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Ranked #14 of 41 Hotels in St. George
A recent review
5 of 5 stars reviewed 2 weeks ago
RasMechelen Mechelen, Belgium
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206 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (63)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

We've stayed here several times in the past for a weekend getaway. My husband always loved this hotel because of its pool. This visit was shockingly bad. The rooms were ok but nothing particularly nice. The staff at the front desk were barely functional. And by staff I mean one guy. He mumbled answers to questions and was not friendly.... More 

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Mechelen, Belgium
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a very good stay for us and especially because the breakfast was continental which is very rare to find in lodges in West usa. Staff was friendly and rooms were nice and comfortable. Hotel is also located nicely and by car you can reach the center of the town very easily. Good job.

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Salt Lake City, Utah
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3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've been going to St. George for years and won't stay anywhere else. Nice, clean rooms, great pool and free hot breakfast. Staff is friendly and helpful! You just can't beat it! I will continue to stay here for years to come.

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South Jordan, Utah
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very clean, nice staff, great options for breakfast. Comfortable king bed with lots of pillows. The elevator has a musty smell, other than that it was quite nice. Good location with easy access. Very quite although it is right by I-15. You won't regret staying here!

Was this review helpful? Yes 1
West Des Moines, Iowa
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We've stayed at the Saint George, UT, Crystal Inn on three separate occasions over the last four years and it has always been a family favorite. We love the pool side suites. This property is very well maintained and there is always a wide variety at breakfast.

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1 review
1 of 5 stars Reviewed 4 weeks ago

Pictures are receiving, the pool is the only thing nice is it isn't packed!!! Sunday afternoon it was empty and able to enjoy. Only 1 person works so don't call the front desk or wait 10 mins for them to answer! I'm handicapped and walking is extremely impossible but since they wouldn't answer the phone after calling a few times,... More 

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crystalstar9, General Manager at Crystal Inn Hotel & Suites St. George, responded to this review

Thank you for being our guest. I am very sorry to hear that you were disappointed in your stay. We routinely clean our carpets. My records show that we cleaned the carpets in your room on Friday before you checked into the hotel. I apologize for you experience with our staff. We pride ourselves on having good customer service, a... More 

Paris, France
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My two stars is due to the fact that we took this hotel to be in a quieter place and therefore be rested for our 7am flight.... It couldn't be worst choice. The swimming pool is supposed to close at 10pm but I had to call the front desk to ask them if they could do something with the extremely... More 

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crystalstar9, General Manager at Crystal Inn Hotel & Suites St. George, responded to this review

I am so sorry to hear that you weren't able to get proper sleep. I will work with my night staff to keep a better listening ear for those noisy guests. Thank you for staying with us and for your review. Safe Travels! Sincerely, Lynnette Crockett General Manager, Crystal Inn Hotel & Suites St. George More 

Colorado Springs, Colorado
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 27, 2015

We spent three days in st George and had no worries about our room.. It was always made up and we had all of the things we needed. The price was great and the breakfast bar was ample. The only thing that was not perfect was the shortage of towels in the pool area. By the time we came in... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Good location and clean and spacious. The hot tub was great, the only negative was that all the pool towels were used by 7 pm. The breakfast bar was diverse and well maintained. We stayed three nights so had the variety of their offerings. Good stop.

Was this review helpful? Yes 1
crystalstar9, General Manager at Crystal Inn Hotel & Suites St. George, responded to this review

Thank you for your response. I hope the next time you stay with us, we can earn a 5-star review by providing all you need in a timely manner. Regards, Lynnette Crockett General Manager, Crystal Inn Hotel St. George More 

Sandy, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Believe the reviews, they are 5 star. Great pool area and water was warm. Rooms/property very clean. Great breakfast with real eggs, potatoes, waffles, ham/sausage one day bacon\sausage other day. All staff was friendly. Many unique but useful amenities such as retractable string in shower for hanging wet swimsuits, large restaurant style seating for free breakfast, and checkout is noon!... More 

Was this review helpful? Yes 1
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