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Holiday Inn Express Hotel & Suites Richfield

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20 W 1400 N, Richfield, UT 84701
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Richfield
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283 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Rapid City, South Dakota
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Someone Jacked this up Booked a room with two queens on Priceline--showed up and The desk clerk was incredibly unresponsive and inattentive. He kept us waiting at the front front and there were three other guests that ended up walking away. Once he finally pulled up our reservation here for formed us say that there were no rooms with two... More 

Was this review helpful? Yes
Menlo Park, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked two rooms in Aug 2015 as we passed through Richfield, from Las Vegas to Colorado. We got in late, close to 11pm, and were met by a very friendly front desk person. While one of our rooms was on a pet-friendly floor (I heard a dog bark once as I walked down the hall), the room and facilities... More 

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Menlo Park Guest , Thank you so much for choosing to stay with us here at the Holiday Inn Express & Suites in Richfield Utah. We appreciate you taking the time to share your experiences with everyone while you were here with us. It definitely makes such a big difference to read such positive feedback about all of our... More 

Des Moines, Iowa
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The desk clerks were very helpful at check-in. The room was clean and quiet, considering it was positioned next to the interstate. I was tired after a long day on the road, and the front desk made very good suggestions for a quiet supper within walking distance. The bed was comfortable and I got a good night's rest. I am... More 

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Iowa Guest , We appreciate you choosing to stay with us here at the Holiday Inn Express & Suites in Richfield Utah. We are glad you were able to have a good dinner and a comfortable nights sleep here with us. We look forward to seeing you again when you decide to make this long trip from Iowa again:)... More 

Severna Park, Maryland
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I've stayed at many IHG hotels and this is one of my favorite road trip stops. Friendly staff, pet friendly, clean rooms and well stocked breakfast. If you're looking for a restful night while traveling this is a good choice.

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Maryland Guest, Wow!!...such a long ways from home. Thank you so much for choosing our Holiday Inn Express & Suites of Richfield on your long adventure. We are so pleased that we were able to accommodate you and meet your expectations. We always love to hear that we are a favorite;) Please come back and see us again on... More 

Oceanside, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here on our way back from CO. The hotel was very clean and quiet. We were impressed with the big breakfast they had to offer. The room was very nice comparred to other Holiday Inns. We would go back again.

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Oceanside Guest, Awesome!! I love Oceanside California:) Thank you for coming to see us here at the Holiday Inn Express & Suites in Richfield Utah. It was our pleasure to be able to accommodate you with a clean and quiet room and impressive breakfast;) We try our best to impress!! We cant wait to see you on your next... More 

Washington, Utah
1 review
5 of 5 stars Reviewed 4 weeks ago

Outstanding hotel! And because of the staff we will only stay here when visiting Richfield! They go the extra mile and make you feel like your needs are important! We always stay at HIE and on one particular trip was booked into another hotel through the city that hired us. Needless to say really noticed a difference between the two... More 

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear family guest;), Thank you Thank you for always to choose us here at the Holiday Inn Express & Suites in Richfield Utah when you travel this way!! We so appreciate you and your kind words. It means a lot to us to know our guest notice how much we truly care about them and love to make everyone feel... More 

2 reviews
5 of 5 stars Reviewed July 24, 2015

My husband, son and I stayed here on our trip to Colorado. Great place! We stayed on the second floor in a double room. The room was HUGE! Very unexpected. The room was clean. Staff was friendly and gave dinner recommendations. Easy access to the freeway. The only negative about the hotel was we could hear everything from the room... More 

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Guest, Thank you so much for choosing to stay with us. We are sorry to hear that you heard your neighbors above you. Unfortunately we are unable to control room noise unless we are notified at front desk when the noise occurs. We sometimes have very active guests in our rooms from their long travels:) We are, however, glad... More 

Woodland Park, Colorado
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 22, 2015

This is a fine little stop in the middle of nowhere on a long, long highway. We selected it because it was conveniently located between Las Vegas and Colorado, and we're glad we did. The Inn is clean and comfortable with a good "family-style" restaurant just steps away. The staff is friendly and welcoming. However... we were on the I-70... More 

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Woodland Park Guest, We are so sorry to hear about your uncomfortable night of noises while staying with us:( We do have fans at the front desk for those guests that are used to sleeping with the fan noise. We seem to have mixed reviews on the highway side though...maybe it is certain rooms;) We are always happy to... More 

Bridgeport, Connecticut
2 reviews
5 of 5 stars Reviewed July 21, 2015

Clean, pet friendly, excellent customer service, beautiful pool and delicious breakfast! Needed a place after I found that the original hotel I booked was not pet friendly. Called a different hotel and was told they would have to call me back. Called Holiday Inn Express and was accommodated immediately! Highly recommended!

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Connecticut Guest, Wow...such a long way from home you traveled to our Holiday Inn Express & Suites in Richfield:) We are so glad we were able to quickly take care of you and your pettie poo!! We love our furry guests too;) Thank you so much for recommending us and we hope you can come see us again soon.... More 

Henderson
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 21, 2015

After traveling westbound on Interstate 70 where the road sign said "next services 100 miles," it was a beautiful sight to see the Holiday Inn Express at the first Richfield exit. The lobby and interior appointments looked brand new, although the desk clerk told me that the property was six years old. Everything was impeccably clean, from the public areas,... More 

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Henderson Guest, We are so glad you found our Holiday Inn Express & Suites of Richfield to stay at. We seem to have a lot of guests arrive feeling relieved that they have finally arrived after that long stretch of no service:) I am glad that we are able to accommodate your needs and take good care of you!!... More 

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