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Holiday Inn Express Hotel & Suites Richfield

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20 W 1400 N, Richfield, UT 84701
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Holiday Inn Express Hotel & Suites Richfield
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278 Reviews from our TripAdvisor Community

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Traveler rating
    196
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Washington, Utah
1 review
5 of 5 stars Reviewed yesterday NEW

Outstanding hotel! And because of the staff we will only stay here when visiting Richfield! They go the extra mile and make you feel like your needs are important! We always stay at HIE and on one particular trip was booked into another hotel through the city that hired us. Needless to say really noticed a difference between the two... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My husband, son and I stayed here on our trip to Colorado. Great place! We stayed on the second floor in a double room. The room was HUGE! Very unexpected. The room was clean. Staff was friendly and gave dinner recommendations. Easy access to the freeway. The only negative about the hotel was we could hear everything from the room... More 

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Guest, Thank you so much for choosing to stay with us. We are sorry to hear that you heard your neighbors above you. Unfortunately we are unable to control room noise unless we are notified at front desk when the noise occurs. We sometimes have very active guests in our rooms from their long travels:) We are, however, glad... More 

Woodland Park, Colorado
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a fine little stop in the middle of nowhere on a long, long highway. We selected it because it was conveniently located between Las Vegas and Colorado, and we're glad we did. The Inn is clean and comfortable with a good "family-style" restaurant just steps away. The staff is friendly and welcoming. However... we were on the I-70... More 

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Woodland Park Guest, We are so sorry to hear about your uncomfortable night of noises while staying with us:( We do have fans at the front desk for those guests that are used to sleeping with the fan noise. We seem to have mixed reviews on the highway side though...maybe it is certain rooms;) We are always happy to... More 

Bridgeport, Connecticut
2 reviews
5 of 5 stars Reviewed 1 week ago

Clean, pet friendly, excellent customer service, beautiful pool and delicious breakfast! Needed a place after I found that the original hotel I booked was not pet friendly. Called a different hotel and was told they would have to call me back. Called Holiday Inn Express and was accommodated immediately! Highly recommended!

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Connecticut Guest, Wow...such a long way from home you traveled to our Holiday Inn Express & Suites in Richfield:) We are so glad we were able to quickly take care of you and your pettie poo!! We love our furry guests too;) Thank you so much for recommending us and we hope you can come see us again soon.... More 

Henderson
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

After traveling westbound on Interstate 70 where the road sign said "next services 100 miles," it was a beautiful sight to see the Holiday Inn Express at the first Richfield exit. The lobby and interior appointments looked brand new, although the desk clerk told me that the property was six years old. Everything was impeccably clean, from the public areas,... More 

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Henderson Guest, We are so glad you found our Holiday Inn Express & Suites of Richfield to stay at. We seem to have a lot of guests arrive feeling relieved that they have finally arrived after that long stretch of no service:) I am glad that we are able to accommodate your needs and take good care of you!!... More 

destin
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great customer service! Always treated great upon arrival and the rest of the time there. We stay here every summer for baseball tournaments. The breakfast is supposed to end at 9:30, but they left food out for as long as people were coming down. Sometimes we were still in the breakfast room around 10:00 and nobody was rushing people out!... More 

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Destin, What a great compliment to our staff here at the Holiday Inn Express & Suites of Richfield Utah. Thank you! We are happy to know we were able to accommodate your family even after breakfast hours:) Our great area is your great area(breakfast room) and everyone is welcome at anytime of the day!! Please keep coming to see... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Whenever my family and I go back to California to visit family and friends we always stop at the HolidayInn Express in Richfield UT. The staff are always very friendly! The rooms are clean! The hotel provides a good breakfast! It's the perfect stopping spot to lay your head and rest.

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Adam, We are very flattered to know that you always choose our Holiday Inn Express of Richfield to stay in on your cool trip to Cali:) Its awesome to know that we consistently exceed your expectations and are thrilled to do it!! Cant wait to see you on your next time through! Sincerely, Buffy Brown General Manager More 

Rogers, Arkansas, USA
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Holiday Inn Express lives up to the Holiday Inn standard. Very fast check in/out, great service, good breakfast and very clean rooms. I would recommend to others and wouldn't hesitate to ever stay here again. I was with a group who had multiple rooms rented. Everyone was happy.

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Arkansas Guest, We appreciate you choosing to stay with us here at the Holiday Inn Express & Suites of Richfield Utah and for taking the time to share your experience while staying with us. It feels good to be recommended to others and to know that we have exceeded your expectations. We look forward to your next visit with... More 

Guangzhou, China
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a top notch HIE. Very clean, well kept property. Tremendously courteous and nice staff. A complimentary hot/cold breakfast that was well prepared and offered to all girl eats. Most HIE are speck design. This one is no did debt. Above average HIE experience.

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear China Guest, WOW!! Awesome, thanks for choosing our Holiday Inn Express & Suites in Richfield while you are traveling clear from China!! What a fabulous compliment on our staff;) Thank you so much for making us feel special about taking care of our valued guests. We hope you had a good time while you were here visiting the states... More 

Utah
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stay at this hotel at least 2 times a year. The hotel is always clean and welcoming. The rooms are nice. The staff is friendly and work hard to make sure you feel comfortable. They offer hot and cold breakfast items every morning in the dining area. great selection that includes bacon, sausage, scrambled eggs, pancakes, yogurt, cold cereal,... More 

Was this review helpful? Yes 1
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear St. George Guest, Welcome back and thanks so much for always choosing to stay with us here at the Holiday Inn Express & Suites in Richfield. Its so nice that you took the time out of your busy schedule to share your thoughts on your recent stay with us:) We are flattered that you noticed our efforts in making... More 

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