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Holiday Inn Express Hotel & Suites Richfield

Certificate of Excellence
2.5 of 5
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20 W 1400 N, Richfield, UT 84701
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Holiday Inn Express Hotel & Suites Richfield
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Ranked #1 of 13 Hotels in Richfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
NanaT35 Estes Park, Colorado
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253 reviews from our community

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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Estes Park, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Holiday Inn Express in Richfield is convenient to the Interstate, clean, quiet, and pet friendly. The beds are comfortable, the linens are fine, and the bathroom very clean. We have stayed there quite a few times going to and from California (from Denver) and find the service and ambience a cut above the usual motel.

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Neighbor from Colorado Guest, Thank you for sharing your comments online to other potential guests that may choose our Holiday Inn Express & Suites of Richfield! We also would like to extend our gratitude for always choosing to stay with us each time you travel through, that truly means a lot to us. Thats really awesome to hear that... More 

granada, spain
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Comfortable beds, clean rooms, great air conditioning, good showers, friendly staff, delicious breakfast. I was also impressed with the fact that despite our room being next to the elevator, we couldn't hear a thing all night.

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Awesome Spain Guest, Wow..what a long way from home!!! We so greatly appreciate the fact that you chose to stay with us here at Holiday Inn Express & Suites in Richfield while traveling through our state:) We are happy that we were able to satisfy your expections and even exceed them. Thank you so much for taking the time... More 

Chesterton, Indiana, United States
Top Contributor
95 reviews 95 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 5, 2015

Great new hotel. Nice location near the highway and the staff was very helpful. Has a great free breakfast and the lobby areas are nice. The work out room was very nice as well. The rooms are large and mine had a couch in it which is always nice to make you feel at home when away on business. Great... More 

Was this review helpful? Yes
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Indiana Guest:), Thank you so much for taking the time to comment on our Holiday Inn Express & Suites of Richfield, Utah. We are so glad you especially enjoyed the breakfast and work out room. It is pleasing to know that we exceeded your expectations on your stay!! We look forward to seeing you next time on your travels... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2015

Good customer service, very clean rooms and very affordable. Free wifi and free breakfast. Well equipped gym facilities. Near to the city center and close to all major restaurant. Easy access to and from freeway.

Was this review helpful? Yes 2
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Australian Guest:), Our staff here at the Holiday Inn Express & Suites of Richfield would like to would like to Thank You for choosing to stay with us while visiting our beautiful state of Utah!! We are especially grateful that you enjoyed your visit with us and we were able to exceed your expectations. We appreciate you taking the... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2015

I work for television. I travel a lot trust me. I loved this place. Clean, friendly staff. Awesome lobby and easy to use business center. Also the rooms were great and the view??? Awesome 5 star's. And for my trucker friends. ...great parking.

Was this review helpful? Yes 1
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Kevin, We are so thrilled you chose to stay with us here at the Holiday Inn Express & Suites in Richfield Utah!! Our views are totally awesome, I definitely agree:) Thanks so much for taking time out of your busy schedule to leave a review on us, we do truly appreciate you sharing your experience with all our online... More 

Santa Clarita, California
Top Contributor
68 reviews 68 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 2, 2015

Straight up comfort, all the way. Staff were friendly, and helpful. Room was spacious, and beds we so comfortable. Fantastic quite, evening to bring in the New Year. Breakfast was great, most of the time coffee is old or warm, but not here. Totally a pleasant stay.

Was this review helpful? Yes 1
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Santa Clarita Guest:), Thanks a lot!! We really appreciate your Awesome review on our hotel at the Holiday Inn Express & Suites of Richfield. We are so happy that we were able to ring in the New Year fantastically for you! Its guest like you that make our year:) Please come see us again on your next travels through.... More 

Irvine, CA
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 31, 2014

Much nicer than we expected for this price range. Room decor is classy and rooms are super clean. Probably a new or remodeled motel. Location very convenient to I-70, high tier gas station, and a nice family restaurant. Pet friendly. We travel through Richfield twice a year and this our new choice for an overnight stay. Negatives are minor: TV... More 

Was this review helpful? Yes 2
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear California Guest:), We appreciate your review you shared on your recent stay with us:) It seems we went beyond your expectations and are happy to be able to do so. It is especially nice to hear that you visit our town as often as you do and you will be making our hotel your new "home away from home".... More 

Los Angeles, California
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2014 via mobile

This was a stopping point on a long road trip over Christmas 2014 from SoCal to Colorado. We came in late (9:30 pm) and the first thing that struck me was how festively the hotel was decorated for the holidays. The front desk clerk was friendly, helpful, and seemed genuinely happy to see us as well as genuinely happy to... More 

Was this review helpful? Yes 1
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear LA Guest:), Thank you so much for all your kind comments on your recent stay with us at the Holiday Inn Express & Suites of Richfield, Utah. We are so thrilled that we were able to to exceed your expectations on many areas of our hotel. It is so good to hear that our staffs hard work and efforts... More 

Thornton, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 8, 2014

Rooms were very clean with new furniture. Looks like they had a make-over recently. The mini fridges were bigger than any other hotel mini fridge we'd seen. The staff was friendly. The included food was decent. WiFi required an extra login bit that turned me off from attempting to connect. No worries. Beds were comfortable and room was quite. We... More 

Was this review helpful? Yes 2
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Colorado Guest:) Thank you so much for taking the time to share your comments about your recent stay with us. We are so glad you enjoyed the recent addition of fridge and microwaves we added to every room in the hotel. We are sorry to hear that you were experiencing problems with the internet when you tried to log... More 

Overland Park, Kansas
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 5, 2014

We picked this hotel because they were pet friendly. The areas to walk the dogs were large and convenient to the hotel. The entire hotel was beautifully decorated and clean. The staff was very helpful and friendly. The hotel is easy to get to from I70 and several good restaurants are very close.

Was this review helpful? Yes 1
Buffy_Brown2009, General Manager at Holiday Inn Express Hotel & Suites Richfield, responded to this review

Dear Kansas Guest:), Thank you so much for choosing to stay with us here at the Holiday Inn Express & Suites of Richfield, Utah. We are glad you were satisfied with your stay and enjoyed the convenience of where we are located. Please come back to see us on your next travels through!! Sincerely, Buffy Brown General Manager More 

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