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Fairfield Inn & Suites Richfield

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990 West 1350 South, Richfield, UT 84701
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Fairfield Inn & Suites Richfield
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139 Reviews from our TripAdvisor Community

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Traveler rating
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    44
    15
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • All months
    (139)
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South Florida, Florida
Level Contributor
469 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 380 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice. Clean. Comfortable, larger suite. Great big bathroom. Beds so comfortable – and BEST pillows ever. This hotel seems new – the lobby is nice and the breakfast room is spacious. Good free wifi and good free breakfast. VERY nice front desk girl checked me in (5/27/15 @ 6pm). This Fairfield Inn was a tad pricey for my taste; so,... More 

Was this review helpful? Yes
Kayla S, Manager at Fairfield Inn & Suites Richfield, responded to this review

Good Day Thank you taking the time to fill out our Guest Satisfaction Survey. We are happy to hear that you enjoyed your stay and that you enjoyed the Sugar Bean Bakery it is truely one of my favorites as well. We truely Strive to be the BEST and always at our BEST Thank you for noticing, We hopr to... More 

Springville, Utah
Level Contributor
15 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were here for about 5 days in May for a funeral and things that were associated with that. We had about 4 different rooms and they were all great!! The breakfast here was probably one of the best free breakfasts i have ever eaten in a hotel. The only problem that we came across was that we were put... More 

Was this review helpful? Yes
Kayla S, Manager at Fairfield Inn & Suites Richfield, responded to this review

Thank you for taking the time to fill out the Guest Satifaction Survey. We are happy to hear that you enjoyed your stay. We truley strive to be the best and always at our best. I am also sorry for the inconvenience during your with you room being a handicap room and not being told that that was one of... More 

Moab, Utah
Level Contributor
5 reviews
5 of 5 stars Reviewed June 19, 2015

We stopped at the Fairfield Inn after a day of driving on our way home from vacation. We arrived at approx. 10:30 at night, reception desk took good care of us in getting us our room. Room was spotless and the beds were super comfortable. The included breakfast was from 6-10 am. They had plenty of everything and the waffle... More 

Was this review helpful? Yes
Ashley W, General Manager at Fairfield Inn & Suites Richfield, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Richfield through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to... More 

Glenwood Springs, Colorado
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 15, 2015

We've stayed here several times. It is our first choice if stopping in Richfield for the night. Very nice front desk staff, clean room and typical hotel breakfast. Unlike other reviewers, we've not had any negative experiences being located on the 1st or 2nd floor. Although a busy place on a Saturday night, we had a quiet rest.

Was this review helpful? Yes
Ashley W, General Manager at Fairfield Inn & Suites Richfield, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Richfield through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to... More 

Salt Lake City, Utah
Level Contributor
88 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 26, 2015

We had the pleasure of staying at this hotel for one night. It was rather an unexpected stay so we were happy that they had rooms available for the night. The hotel is clean and well staffed the people at the front desk truly care about their customers. The rooms were adequate and the bathrooms were plenty spacious. We did... More 

Was this review helpful? Yes
Ashley W, General Manager at Fairfield Inn & Suites Richfield, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Richfield through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to... More 

Firestone, Colorado
1 review
5 of 5 stars Reviewed May 26, 2015

We had prepaid for our stay through a third-party travel site. Our reservations were not cancellable, refundable, or transferable. About a week before our stay, we had an unexpected medical situation which delayed our stay by a week. I called the front desk, and spoke to an individual named Carly. She was very understanding and accommodating. She transferred the reservation... More 

Was this review helpful? Yes
Ashley W, General Manager at Fairfield Inn & Suites Richfield, responded to this review

We are pleased to hear the front desk associate was able to help accomadte you. We look forward to seeing you again and appreciate your feedback! More 

far away
Level Contributor
119 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed May 3, 2015

We have always broken the trip from California to Colorado in St. George. This time, we decided to drive the extra 2 hours to Richfield, and were glad we did. The Fairfield is a very nice property and cheaper than St. George. The hotel is a basic Fairfield, but the staff was kind and courteous. We were leaving early the... More 

Was this review helpful? Yes 1
Kayla S, Manager at Fairfield Inn & Suites Richfield, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Richfield through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to... More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 3, 2015

We're traveling across US and we stayed here last night as after surveying the area we decided this was the best choice for us. After using AAA discount (use AARP if you don't have AAA) the price adjustment was great. Had to do laundry and their washer and dryer did great! Rooms were comfy and clean. Hot breakfast was nice... More 

Was this review helpful? Yes 1
Kayla S, Manager at Fairfield Inn & Suites Richfield, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Richfield through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to... More 

Colorado
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 29, 2015

This was a great place to stop after a long 10h on the road. Clean, easy access off & on the interstate. Clean, staff was very friendly and helpful with food recommendations. Hot tub, pool, weight room. Breakfast was all good. Cheap gas across the street. restaurants walking distance from property. All in all it was a pleasant stay. It... More 

Was this review helpful? Yes 1
Kayla S, Manager at Fairfield Inn & Suites Richfield, responded to this review

Thank you so much for your comment. We truly strive to be at our best and we are happy you noticed. We hope to see you again in the future. Have a wonderful day. More 

Utah
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed February 22, 2015

I had a room booked at this Fairfield Inn last Wednesday for work / travel purposes. When I arrived to check in (around 7 pm that evening) the girl at the counter told me that they had over-booked, and did not have a room for me. This was a reservation that had been made in advance AND the company I... More 

Was this review helpful? Yes 1
Ashley W, General Manager at Fairfield Inn & Suites Richfield, responded to this review

We would like to apologize for the inconvience the situation caused you. It is an embarrassment to send a guest to another hotel when we have over booked. It is not something we take pride in or like to do. When it does happen we do the best we can to help make the situation better, or make it easier... More 

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