This is a very old property. No elevator, nothing special but at the same time nothing horribly wrong. It is old but well maintained, it could use a serious facelift to bring some freshness. The bed was hard and I would have expected a top of the line mattress for a property with a star rating that is as high... More

This hotel is clearly an older property, but the people who are managing it now are obviously working to bring it to modern standards. When we arrived, the king room we had booked wasn't available, so they upgraded us to a king "view" room for no additional charge. Nice. Our room was quite large, which is an advantage of booking... More

We chose to stay at this hotel for the second time because we loved it the first time we stayed in. We loved the room, the hotel, the breakfast, the service and everything for a really fair price. I even already wrote a nice review about my first staying here at TripAdvisor. However, this second time wasn't very pleasing. The... More

My family enjoyed a one night stay in this very capable Inn. We enjoyed the nice pool and hot tub which are connected to the hallways to the rooms. The breakfast room adjoining the front desk provides a nice space to enjoy a good morning meal. The inn is convenient to restaurants and shopping and other amenities in Provo. This... More

The room was good once we found it. The layout of this hotel is a little confusing. The exterior signage directing one to the correct exterior door to your room number is inadequate. The interior signage directing you to the lobby from your room could also use clarification. The lobby and breakfast room are in a separate building from the... More

We stayed here for a football game and for a funeral the following week. The staff was helpful, the rooms clean and quiet. The breakfast was fine and the pool was loved by the kids. We needed to hold the room past checkout so that we could change clothes after a funeral and they were very accommodating. The hotel is... More

Whenever I am in Provo this is my hangout. I don’t need a high end hotel for these trips, so this one is fine and it adds reward points. It is an old hotel and would benefit from a major round of maintenance. It has Plus status and, to be honest, I’m not sure how it qualified for that when... More

I stayed here for five nights while at a training conference off site. The hotel was recommended by the training provider. The hotel appears to be a little older hotel but it is very well maintained. Check-in was fast and friendly. My only complaint is a small one and it is there was no elevator. Like I said, I was... More

When traveling to northern Utah we will always plan on staying at the Cotton tree inn. Their rates are reasonable. Their rooms are clean and the breakfast was great. Their front desk workers are very helpful and went out of their way to make sure we were taken care of. They are also in close proximity to BYU and UVU,... More