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Baymont Inn & Suites Provo River

#6 of 20 Hotels in Provo
Certificate of Excellence
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2230 North University Pkwy, Provo, UT 84604
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1 room 1 guest
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292 Reviews from our TripAdvisor Community

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Traveler rating
    103
    125
    43
    17
    4
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149
72
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36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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Hesperia
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

The upstairs rooms with balcony have a view of the Provo river and trees which gives you a feeling of not being in the city yet there are restaurants within walking distance and just a few blocks from BYU. The only improvement would be the breakfast that is provided. They were out of instant oatmeal or poor selections for a... More 

Review collected in partnership with Baymont Inn & Suites

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Columbus, Indiana
Level Contributor
4 reviews
2 of 5 stars Reviewed 6 days ago NEW

We have stayed at this property about five years before and had been pleased. We came for a five night stay this time. However, when we entered the room we noted the condition of the room was noticeably worn and dated. The occasional chair was worn and stained. The wood desk chairs were scratched free of any finish on the... More 

Review collected in partnership with Baymont Inn & Suites

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Provo
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

We left an i-phone 6 charger on the dresser top. We called and it supposedly had not been turned "yet". There is no way housekeeping could not have found that charger! That means you have a thief working in housekeeping or your staff could care less about contacting a guest about their lost items. We stay at this particular hotel... More 

Review collected in partnership with Baymont Inn & Suites

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Lindsey M, General Manager at Baymont Inn & Suites Provo River, responded to this review

Dear Steven S, Thank you for being such a loyal guest to our hotel, I am sorry to hear of you past experience. We have a very extensive lost and found and get many items turned in daily by our housekeeping staff. As the General manager I am happy to look into this matter further and make sure there is... More 

Fresno, California
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

We were told that most rooms had refrigerators, but that if ours didn't, they would bring us one. We shopped accordingly, however, when we arrived there was no frig and none available. The second day we were told that they found one and would bring it up while we were out of the room. When we returned late that night,... More 

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Tuolumne, California
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We chose Baymont because most of the others in the area wanted $10 or $20 per pet per night and Baymont only charged $25 per visit. We have 2 small pug mix pups and did not like the idea of adding $20 or $40 per night to our bill. We were very happy with our choice. They are right by... More 

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Provo, Utah
1 review
3 of 5 stars Reviewed 1 week ago

We arrived very early, Thursday, Aug. 13 at 2:30 am. We were sent to three different rooms: On the first one the refrigerator was broken. On the 2nd one there was not microwave and not refrigerator. On the 3rd one, room 127 there was long women hair on the hand towels and the air conditioning was noisy and didn't cool,... More 

Review collected in partnership with Baymont Inn & Suites

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