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Baymont Inn & Suites Provo River

#3 of 20 Hotels in Provo
Certificate of Excellence
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2230 North University Pkwy, Provo, UT 84604
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1 room 1 adult
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386 Reviews from our TripAdvisor Community

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Flower Mound, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was our 2nd stay here. We enjoy the friendly staff, and the rooms are always comfortable and very clean. The only improvement would be the breakfast variety and regular waffles as apposed to always flavored.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Jodi L
Lindsey M, Front Office Manager at Baymont Inn & Suites Provo River, responded to this review

Dear Jodi, Thank you for continuing staying with us at the Baymont Inn and Suites Provo.I am happy to hear that everything was above expectation for you in your last stays.I appreciate you pointing out the areas in which we are performing well along with some areas of opportunity. Your comments are important, it helps us to continue to provide... More 

Tooele, Utah
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Staff very friendly and helpful. Hotel smelled amazing. I heard several people commenting on it. Rooms were clean, beds were comfortable. Pool and hot tub were open until midnight, which was a huge plus. Every restaurant and retail chain you can think of we're within a 3 mile radius. Only negative would be the breakfast. Website stated a breakfast buffet.... More 

Helpful?
Thank lisa_Utah
Lindsey M, Front Office Manager at Baymont Inn & Suites Provo River, responded to this review

Dear Lisa, We apologize for not being able to accommodate your breakfast needs, however we are with in standards with Baymont breakfast requirements. We understand that on our higher occupancy nights it can get crowded in the breakfast area, and we apologize you didn’t get to take advantage of our free hot breakfast. Thank you for your kind comments and... More 

Anaheim, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I've stayed here several times over the past three years when visiting or dropping off my girls to BYU and it's still the best buy for your buck! It's a clean, accomodating budget hotel that's close to campus and convenient to lots of great local restaurants. The complimentary breakfast is a nice perk. I hesitate to let the secret out... More 

Helpful?
Thank Amanda B
Lindsey M, Front Office Manager at Baymont Inn & Suites Provo River, responded to this review

Dear Amanda B, The Baymont Inn and Suites Provo thanks you for staying with us over the years. I am happy to hear that everything was above expectations for you. We love our location and are also glad you took advantage of the great restaurants, and shopping centers we have nearby. We stand by our commitment to serving our guests... More 

Idaho Falls, Idaho
2 reviews
5 of 5 stars Reviewed 1 week ago

I love staying here - it is the only place I stay when I am in Provo! Great rooms, great breakfast and great staff! The location is perfect if you need to be on BYU campus and I can always find a good deal to stay here!

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank 311alisonr
Lindsey M, Front Office Manager at Baymont Inn & Suites Provo River, responded to this review

Dear Guest, Thank you for taking a few minutes to provide your feedback. The team here at The Baymont Inn and Suites Provo, strives to make every guest experience care free and comfortable. I was pleased to read that you received that great service, and we look forward to providing you with exceptional service in the future. Best Regards, Claudia More 

Milwaukee, Wisconsin
Level Contributor
108 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 4 nights in Provo to ski and take in a film festival entry at Sundance. The Baymont is about 20 minutes to Sundance. The Baymont is a very attractive property located in a quiet area of small business buildings. The staff was outstanding and all were very friendly and helpful. The room was very clean and comfortable and... More 

Helpful?
Thank Retired1811
Lindsey M, Front Office Manager at Baymont Inn & Suites Provo River, responded to this review

Dear Guest, Thank you for taking a few minutes out of your day to review the Baymont Inn and Suites Provo. We appreciate your detail review. It is our pleasure to hear that your experience with us was this outstanding. The staff strives to accommodate every guest to make their stay as comfortable as possible. Thank you again and we... More 

Ogden, Utah
Level Contributor
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice hotel for the price. Quiet even though the hotel was filled with high school wrestling teams. Good breakfast.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Renee G
Lindsey M, Front Office Manager at Baymont Inn & Suites Provo River, responded to this review

Dear Renee G, Thank you for taking a few minuets to provide your feedback. The team here at The Baymont Inn and Suites Provo, strives to make every guest experience care free and comfortable. I was pleased to read that you received that great service. Please visit again when travelling threw. Best Regards, Claudia More 

Chantilly, Virginia
1 review
2 of 5 stars Reviewed 4 weeks ago

I have stayed at this establishment in the past, but my stay in January 2016 was disappointing. The bathroom was not as clean as expected, with hair in the tub. And the door to my room was so ill fitted that the sound from the hall was disturbing, as was the light that came through the door. Lastly, the heating... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank U6776WNamyj
Lindsey M, Front Office Manager at Baymont Inn & Suites Provo River, responded to this review

Dear Guest, First off we would like to apologize for not meeting your expectations. We strive to have every guest enjoy their stay with us. We are sad to hear that the room was not up to par as we expect all our rooms to be guest ready. We will work with our staff to try and find ways to... More 

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