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Provo Marriott Hotel and Conference Center

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101 West 100 North, Provo, UT 84601
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1 room 1 guest
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Provo Marriott Hotel and Conference Center
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248 Reviews from our TripAdvisor Community

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Traveler rating
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    98
    49
    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Antioch, Illinois
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Arrived from Salt Lake City Airport via Express Shuttle Service ($34) in about 45 minutes. Check-in was routine staff friendly. Just passed the elevators a whole lot of construction was taking place, floors, walls ceiling....etc. if you travel a lot you are going to encounter this from time-to-time. We did have a meeting from in the "construction zone" not too... More 

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Level Contributor
4 reviews
2 of 5 stars Reviewed 5 days ago NEW

Non disclosure of the construction, having to walk across uneven floors to the elevators - strips of carpeting not secured to the floor with unknown things under the carpet strips causing the unevenness. Trying to enjoy breakfast and they start up the jack hammer to work on the floor. Was not the prior Marriott experience I have had and check... More 

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gmprovomarriott, General Manager at Provo Marriott Hotel and Conference Center, responded to this review

Dear Rose K., Thank you for your comments and I apologize for the renovation and construction at the hotel. As you experienced we had to do some work in those areas that guest had to walk through. I’m glad to see that it is much better and should be wrapped up in the next few days. I’ve spoken to the... More 

United States
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Like the other reviewers, I agree that this hotel is a bit "tired." However, the lobby and seating areas have been newly rennovated and the lobby area is looking new. There is ongoing construction, but I did not hear any noise during sleeping hours. The Internet being free was a plus. The downstairs restaurant has a great staff and you... More 

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gmprovomarriott, General Manager at Provo Marriott Hotel and Conference Center, responded to this review

Thank you for your comments and how we are renovating the space. We are excited to have the renovation completed in the next few days. I'm confident that the final product will be amazing. Also, thank you for the positive comments in regards to the restaurant and the staff friendliness. I will pass along your comments to the team. I... More 

Cambridge UK
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Regularly use this hotel for business trips to Provo and always enjoy staying here. Breakfasts are really good, great selection of fresh fruit. Service is always good, bar is excellent and barman is very good company. Rooms are a little tired, but beds are comfortable. Wifi coverage is good.

Was this review helpful? Yes 1
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good central location, only a few miles from Provo airport. Hertz has a rental desk in their lobby which was very convenient for us. The hotel has a shuttle service to/from the airport. They were remodeling part of the lobby when we were there, but were told it would be completed in a couple of weeks. We had to walk... More 

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Adelaide, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Provo Marriott again for business this August as it my go-to hotel in Provo for business travel. The best things about the hotel is that it has a great lounge to enjoy a relaxing drink and chat with colleagues at the end of the day. I'm not aware of any other hotel in Provo that has... More 

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Martin M, Guest Relations Manager at Provo Marriott Hotel and Conference Center, responded to this review

Chris thank you for the feedback. While I am sorry to see such a low rating I do appreciate the comments and the feedback about room service is appreciated. We do have rooms with refrigerators and are looking to add fridges to all of our rooms. In addition we have fridges available upon request that can be delivered to any... More 

Southern California
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Room smelled terrible . Air was like burning hair. Had to walk thru massive construction. Old furniture in room. Lobby looked nicer. I have stayed her many times here before and never had a bad experience. So at least they are renovating. I think I should have been warned when making the reservation.

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Martin M, Guest Relations Manager at Provo Marriott Hotel and Conference Center, responded to this review

Thank you for the feedback. We are currently renovating our public and meeting space. We are very excited about what the final result will look like. At the same time we hope the construction will not impact our guests. While the product is undergoing changes you will still continue to find our team here ready to serve and host our... More 

Fishers, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Booked a room in May for three nights in August. My flight was delayed (I let the hotel know) so I arrived early hours of the morning. They gave me my key card and I walked into my room which was already occupied by a half naked sleeping man. I hastily left the room and went back to the front... More 

Was this review helpful? Yes 1
Martin M, Guest Relations Manager at Provo Marriott Hotel and Conference Center, responded to this review

I am terribly sorry to hear of your experience. This is important feedback for our team in our efforts to improve our processes, especially on a sold out night. I apologize that we did not handle the situation better. Please feel free to contact me at your convenience to discuss the issue further. Thank you, Martin 801.377.4700 More 

South Haven, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

This place was amazing!! The staff was by far the most exciting part of the hotel! The front desk was amazing! One guy in particular made it great! I think his name was Zach. He was awesome and a great help. My maid was also great for all 3 days, it was the same lady on the 7th floor. The... More 

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Raleigh, North Carolina
Level Contributor
177 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was delightful and the rooms were the standard Marriott room. I stayed here for a meeting I had locally and it was just what I needed. The concierge lounge had good food and the staff was very helpful. Certainly a good choice. I will stay there again next trip.

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