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Provo Marriott Hotel and Conference Center

3.0 of 5 101 West 100 North, Provo, UT 84601
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Provo Marriott Hotel and Conference Center
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Provo Marriott Hotel and Conference Center
Provo Marriott Hotel and Conference Center
Provo Marriott Hotel and Conference Center
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203 reviews from our community

Traveler rating
    53
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    38
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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San Francisco, California
2 reviews
4 of 5 stars Reviewed yesterday NEW

Good hotel property, 2 towers, one feels renovated and more modern than the other. Great bar and restaurant open till midnight is a great addition to the overall value of the stay. When in the area I stay at this property, even to I am "gold" status at a different chain.

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Charleston, South Carolina, United States
Top Contributor
92 reviews 92 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself was not the greatest... the lobby was pretty nicely redone... the staff was great at the front desk and at the lounge. The location was great for me. The room again... was comfortable and ok, but nothing special.

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Martin M, Guest Relations Manager at Provo Marriott Hotel and Conference Center, responded to this review

Sean, I want to apologize that your experience at the Provo Marriott was not as pleasant as it could have been. Certainly for us "pretty nice" and "kind of average" are not comments we look forward to receiving. At the same time I always appreciate feedback, direct feedback from our guests is a fantastic tool to use with team members... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed at the Marriott Hotel and Conference Center, was extremely disappointed from the check-in in to check-out! Booked a Breakfast included room, When checking in, Front Desk person could not tell me the specifics and said just ask when you go to the restaurant. I was asking if I could have Breakfast in my room.... did not help much. Got... More 

Was this review helpful? Yes 1
gmprovomarriott, General Manager at Provo Marriott Hotel and Conference Center, responded to this review

First, let me apologize for the level of service you received here at the hotel. There is no excuse for the lack of housekeeping that you experienced. I have spoken to the department leadership and hopefully we have resolved the issue. Also, thank you for letting me know about the tip envelope. It is not to offend in any manner... More 

Las Vegas, Nevada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked 2 x beds expecting Queen beds, however, we were disappointed to find this hotel only has Doubles or King size - not so perfect when there are 3 adults in the party. We were offered a room with a pull out sofa - but chose not to take this option,,,so consequently not a perfect family room as we... More 

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gmprovomarriott, General Manager at Provo Marriott Hotel and Conference Center, responded to this review

Thank you for your comments. I'm sorry about the room situation. As you mentioned all of our rooms that have two beds come with double bedding. Our South Tower Executive Rooms come with a pull-out sofa sleeper if you would like. I also want to thank you for your posiive comments towards the staff. I work along some amazing people... More 

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

As a very frequent business traveler, I really don’t have very high expectations for hotels. I would like an efficient staff, amenities that work, and occasional help to make my stay more productive. The Marriott Provo fails even those fairly low expectations. The hotel staff is very friendly…but ineffective. The front desk people are pleasant, always meets me with a... More 

Was this review helpful? Yes 1
gmprovomarriott, General Manager at Provo Marriott Hotel and Conference Center, responded to this review

Dear Mike O. Thank you for your comments concerning your stay at the hotel. I'm sorry that you had experienced some of the situations you mentioned but thank you for taking the time to tell us how we are doing. It truly helps us become a better hotel. I will be using your comments as a source of training with... More 

Nashville
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 7, 2014

I stay at quite a few Marriott's and this is definitely one of the older properties in need of an upgrade (I assume that'll happen soon). The staff is great. Very nice front desk staff as well as in the concierge lounge. The room furnishings are a bit dated by Marriott standards and the bathroom area in my room was... More 

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Martin M, Manager at Provo Marriott Hotel and Conference Center, responded to this review

MBR Traveler, Thank you for your review! I thank you for the nice comments about our staff, it is always nice to hear that you felt welcomed and valued by our team. As far as the physical product goes I want to apologize for the noise issues you experienced. We do have a rooms renovation planned for sometime in late... More 

Lincoln, Nebraska
Top Contributor
185 reviews 185 reviews
71 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed October 16, 2014

We stayed here for 1 night. Room was clean, beds were very comfortable. The bathroom was a bit small, but the sink is outside the bathroom, which is always helpful when 2 people are trying to get ready. My brother-in-law and sister-in-law were also staying there. My sister-in-law used the hot tub. It was a good size, but the chemicals... More 

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Fairfield, Connecticut
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 8, 2014

I stay in this hotel a lot, and quite frankly, in Provo, UT, there aren't too many options. Rooms are a little outdated, but just fine. A general complaint I have lately about hotel rooms is lighting. This room is pretty dark. I think they are using energy saving bulbs. Parking garage is a pain, especially if you get behind... More 

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gmprovomarriott, General Manager at Provo Marriott Hotel and Conference Center, responded to this review

I appreciate your assessment of the hotel. I'm very pleased to see that you enjoy the food and that we have a good selection of wine and beer available. I'm even more pleased that you find the staff friendly. I agree that Utah people in general are just great individuals. Thank you for your insight on the room accommodations. As... More 

Wendover, Utah
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 6, 2014

We stayed here overnight when we came down for a football game and had no desire to drive home late at night. This was a fabulous stay! The room was excellent and very well done. I was impressed by the way the way it all felt very luxurious yet was not killing the pocketbook at the same time. The staff... More 

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gmprovomarriott, General Manager at Provo Marriott Hotel and Conference Center, responded to this review

I’m very pleased to read that you had a wonderful night at the hotel. I must admit it was a busy night with the Neon Trees concert, the BYU vs USU football game and the hotel being busy with other groups. I'm glad to hear that the staff handle the evening very well. I will pass along your positive comments... More 

Dublin, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 27, 2014

Stayed here for 4 nights. My parents came down from Idaho and my son was with me as well. I stayed in the SOUTH TOWER. IF you are a smoker, which I am not, but my mom is, get 2nd floor of South Tower. Make sure you tell the front desk you want the inside of 2nd floor. It is... More 

Was this review helpful? Yes
gmprovomarriott, General Manager at Provo Marriott Hotel and Conference Center, responded to this review

Thank you for your positive comments about the hotel and I will pass them along to the staff. Thank you for your business and I hope you will have an opportunity to return and stay with us again Best John Garfield General Manager More 

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Additional Information about Provo Marriott Hotel and Conference Center

Address: 101 West 100 North, Provo, UT 84601
Location: United States > Utah > Wasatch Range > Provo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Provo Marriott Hotel and Conference Center 3*
Number of rooms: 330
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Also Known As:
Provo Marriott Hotel Provo
Marriott Provo
Provo Marriott Hotel And Conference Center Utah
Hotel Style:
#4 Family Hotel in Provo

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