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Courtyard Provo

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1600 North Freedom Boulevard (200 West), Provo, UT 84604
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1 room 1 adult
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88 Reviews from our TripAdvisor Community

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Salt Lake City, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Although the stay was for one night only, I have stayed at many Marriott's ranging from full service with concierge to Fairfield Inn's. The Courtyard Provo was one of the best Marriott properties I have ever stayed at. The young man that checked us in and also checked us out was excellent at his job. He was able to answer... More 

Helpful?
1 Thank James2035
Winnipeg, Canada
Level Contributor
120 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was here for 2 nights while working at Brigham Young and the location was fantastic. I could have walked to the University if I wanted to! There are many restaurants nearby and looks like there is something for everyone. You likely really need a car to get around, but the parking is free and there is ample of it.... More 

Helpful?
Thank hardern
Louisville, Kentucky
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 8, 2016

We try to stay in Marriott hotels when we travel. This hotel is clean and the staff is friendly. It has free wifi but does not require a password. The location is convenient to eating, shopping, and BYU. They have a nice sized pool and an exercise room. I only wish they offered breakfast.

Helpful?
Thank Dawn H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 16, 2015 via mobile

I'm a platinum member of Marriott, and this is one of the best staffs I've been around. Extremely courteous and friendly. General manager will help out even with maintenance issues. Every request was handled in a timely manner. Clean rooms. Definitely would stay again.

Helpful?
1 Thank Josh D
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 11, 2015 via mobile

We booked a conference room for a work Christmas party. The hotel was perfectly accommodating in everything we asked for, and their service was very prompt. We felt no pressure to stay quiet or clear out too soon. We had a great night and will definitely look at using their services again.

Helpful?
Thank Jaredsy
Joseph S, General Manager at Courtyard Provo, responded to this review

Dear Guest, Thank you very much for your feedback about our hotel. Our meeting rooms are unique, updated and hold varying sizes of groups for any event. The staff works very hard to make sure they have the skills to help accommodate every need, we’re glad you enjoyed your event with us. I’ll make sure to pass you comments on... More 

1 review
1 of 5 stars Reviewed November 26, 2015

Stayed here for 4 nights. Noticed an empty beer bottle, dead bug (cockroach?) and weird stains on the sheets after I checked in (see pictures). Called to front desk to ask if they could clean my room the next day. Got back to the hotel in the evening of the next day and still found the empty beer bottle and... More 

Helpful?
Thank Daan L
Joseph S, General Manager at Courtyard Provo, responded to this review

Dear Guest, Thank you for you feedback on our hotel. It is our goal to meet and exceed expectations of each guest and from your comments we have failed in that goal. Please accept our sincere apologies. Please contact me at the hotel to further discuss your stay. Kind Regards, Joseph Sybrowsky General Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed November 10, 2015

This was a great hotel for our weekend getaway. We were very impressed with the cleanliness. The lobby was clean and the staff was friendly. Our room was very clean. We had WIFI and it was a great speed. The location was great! We were not too far away from shopping, movies and great places to eat. The Bistro had... More 

Helpful?
Thank Amanda W
Joseph S, General Manager at Courtyard Provo, responded to this review

Thank you for your comments about our hotel. Our staff works very hard to keep the property clean and inviting. Our bistro is a wonderful amenity and I’m glad you used it and it met your needs. Please do come back and visit us again. We truly find joy in serving our guests. Kind regards, Joseph Sybrowsky General Manager More 

Rexburg, Idaho
1 review
5 of 5 stars Reviewed October 29, 2015

We stayed at this hotel for a BYU Football game. The location is unbeatable. The staff was very friendly and helpful. My son loved the pool and the great landscaping behind the hotel. Our room and bed were everything I would expect from a Marriott. Overall, a fantastic well managed establishment.

Helpful?
Thank Trent G
Joseph S, General Manager at Courtyard Provo, responded to this review

Dear Guest, Thank you for your wonderful comments about you resent stay at our hotel. We consistently strive to serve the needs of our guest and are delighted we meet your needs. Our hotel does have an outstanding landscape on the east side, I’m glad you enjoyed it. Thank you -Joseph Sybrowsky General Manager More 

Boston, Massachusetts
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 25, 2015

I stayed here for one night on business. Upon check-in, the front desk employee needed to run my credit card again...which isn't a big hassle, but most of the Marriott properties I've stayed at just ask me if I want to charge my card on file with my reservation. It was a bit more disconcerting when I got handed my... More 

Helpful?
Thank EvoUSA
Joseph S, General Manager at Courtyard Provo, responded to this review

Dear Guest, Thank you leaving your comments about our hotel on Tripadvisor, we read the feedback and value it. We pride ourselves in giving exceptional service to our guests during their stay; we would have liked your stay to exclude a room key problem. I would invite you to contact the hotel so we can look at your room history... More 

Los Angeles
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed October 17, 2015

This hotel is a totally acceptable choice when staying in Provo. However compared to some other Courtyards I've stayed in over the years, this feels a bit dated and the rooms are rather small. Especially the bathrooms, while totally fine, feel like they haven't been updated since the nineties. Check in was easy and friendly, so no complaints here.

Helpful?
Thank cosmodrome
Joseph S, General Manager at Courtyard Provo, responded to this review

Dear Guest, Thank you for filling out a few comments about our hotel, we appreciate these. As we strive to be above average we appreciate that your check in was flawless and you didn’t seem to have any difficulties during you stay. Our hotel has been updated and majorly renovated in the last few years. Please contact me with additional... More 

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