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Hampton Inn Provo

#1 of 20 Hotels in Provo
Certificate of Excellence
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1511 South 40 East, Provo, UT 84601
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Hampton Inn Provo
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Hampton Inn Provo
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261 reviews from our community

Traveler rating
    145
    85
    25
    3
    3
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81
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shenandoah Junction, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very friendly staff and clean rooms. The location was great right off the interstate. Located close to many restaurants. A pet friendly hotel with nice indoor pool and adequate exercise room. Great continental breakfast.

Review collected in partnership with Hampton

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Bonney Lake, Washington
Top Contributor
237 reviews 237 reviews
37 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 1 week ago

Our five-day experience was very pleasant. We were warmly greeted, check in was efficiently managed, our room was clean and the bed was comfortable. The staff did everything possible to make our stay comfortable. It was nice to have on-site laundry facilities and hotel provided transportation to and from any local destination with fifteen minutes notice. Our air/heat was challenging... More 

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Brandon T, General Manager at Hampton Inn Provo, responded to this review

We are glad you enjoyed your stay with us. And we look forward to you coming back the next time you attend a class. I apologize about the air conditioner and will take a look at that. It was our pleasure to offer the shuttle to and from your work/class location. Thanks for taking the time to complete a review. More 

Hood River, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

No issues, front desk staff was friendly and speedy, which was nice as we had a late arrival. Breakfast was pretty good but eggs were a bit on the runny side. Room was quiet. Electronic check in was great!!

Review collected in partnership with Hampton

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Brandon T, General Manager at Hampton Inn Provo, responded to this review

I'll take a look at those eggs to see if there is something we missed in preparation. The e-check-in makes it fast and efficient, thanks for mentioning that. We appreciate you taking the time to review our hotel. More 

Tampa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hospitality of the staff at this property by far surpasses what I have experienced elsewhere. On the rare occasion I may have had an issue (which is like once in seven years) - they went above and beyond to make it right. Convenient location - superior customer service! You would be foolish to stay anywhere else.

Review collected in partnership with Hampton

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Brandon T, General Manager at Hampton Inn Provo, responded to this review

Thanks for the great review of our hotel. We are glad you feel it is a home away from home. We look forward to seeing you again soon. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Accidently booked through 3rd party booking. Did not realize it as Hilton logo was used on website. Did not get my Hilton honors points at check in because of this. I was not happy. I complained about the situation. However, after about a week, I received a call from the GM of the hotel. He apologized about the situation and... More 

Review collected in partnership with Hampton

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Brandon T, General Manager at Hampton Inn Provo, responded to this review

Thank you for the review of our hotel. I'm glad we could resolve your concern and recommend using your Hilton Honors to login to the Hilton web site to be sure to get those points. We look forward to having you back soon. More 

Chicago
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was taking a week of classes at a university in Provo and greatly appreciated the small but well-equipped business center with two computers and an excellent printer as well as basic office supplies. The guest room was clean and very comfortable with good wifi. The staff was very welcoming and helpful. I also appreciated the breakfast which included plain... More 

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Brandon T, General Manager at Hampton Inn Provo, responded to this review

We are glad you chose to stay with us during your time at the university. Our business center is a great convenience for our guest looking to get some work done. We look forward to you coming back for your next class soon. Thanks for the review! More 

Branson, MO
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is without a doubt the best Hampton Inn in the US because of cleanliness, helpfulness of staff, and location. I have stayed here now over 30 nights for business. I wish I could give a 10/5 rating because they're fantastic. I highly recommend this hotel for anyone traveling to Provo, UT for business or pleasure.

Was this review helpful? Yes 3
Brandon T, General Manager at Hampton Inn Provo, responded to this review

It is hard to top complete satisfaction! Thank you your kind words about our staff. We appreciate you staying with us and being a great guest. More 

Stony Plain, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Tucked in a quiet place off the road near many college buildings surrounding the hotel made this for a enjoyable, quiet stay. Close to restaurants. Pet friendly. Strolling around the peaceful college buildings with dog in tow was great. Nice breakfast and fantastic coffee!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Brandon T, General Manager at Hampton Inn Provo, responded to this review

Thanks for taking the time to write a review of our property. The university you were referring to is Rocky Mountain University. It and the others businesses around us are great neighbors. We look forward to your visit the next time you are in town. More 

Corpus Christi, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

This is a Hampton Inn to exceed all others! Clean and modern, excellent location with a great view, and the most friendly and accomodating staff of any hotel in this price range I have stayed with, world-wide. Highly reccomend!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Brandon T, General Manager at Hampton Inn Provo, responded to this review

Wow! Thank you for the great review. Please come back and stay with us again. More 

Green River, Wyoming
Senior Contributor
27 reviews 27 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 16, 2015

This Hampton is located at the South end of Provo, across the street from Provo Towne Centre. It's an older Hampton...slow, old elevator, older floors, and really nothing modern about it. But that's where the bad ends. I have stayed here a couple times...on both occasions it was extremely clean and the service was very good. It has a nice... More 

Was this review helpful? Yes 2
Brandon T, General Manager at Hampton Inn Provo, responded to this review

Thanks for the review. And thanks for recognizing our staff they really do an excellent job. We look forward to you coming back again the next time. More 

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