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Residence Inn Provo

#1 of 20 Hotels in Provo
Certificate of Excellence
3.0 of 5
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252 West 2230 North, Provo, UT 84604
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Residence Inn Provo
Best prices for: 1 room 1 guest
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Ranked #1 of 20 Hotels in Provo
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
JayPslp Sierra Vista, Arizona
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169 Reviews from our TripAdvisor Community

Traveler rating
    103
    41
    12
    6
    7
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63
28
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42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Sierra Vista, Arizona
1 review
5 of 5 stars Reviewed 2 days ago NEW

This review is long overdue. I've stayed with the Residence Inn twice in the past year and will be returning this October. I'm in a distance learning program with a university in Provo and need to be onsite for up to a week at a time periodically. My most recent stay, in February 2015, was exceptional. My flight arrived very... More 

Was this review helpful? Yes
Colombo, Sri Lanka
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is a very good hotel. What I liked most about this hotel was 1. Spacey+comfy room 2. Nice breakfast 3. Calm area. The room had a lot of space which I think was the best thing about this hotel. I especially loved the kitchenette. The rooms were clean and comfortable. Also, the breakfast was very nice (esp. the waffles... More 

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michaelTgregson, Director of Sales at Residence Inn Provo, responded to this review

Dear D M, Thank you for your detailed review. We are thrilled that you enjoyed our hotel and the spacious rooms with Kitchens in them. Thank you for mentioning our quiet location away from the freeway noise. Also, thank you for mentioning how clean our hotel is, we have the best housekeeping staff in Utah County and they take pride... More 

Arizona
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel on several occasions and have found the staff to be outstanding in all respects, and the rooms are typical up to standard for a Residence Inn. However, be aware that the beds advertised as "queen sized" are actually "Full sized" beds (at least in the 3 one-BR suites we rented- can't speak for the... More 

Was this review helpful? Yes 1
michaelTgregson, Director of Sales at Residence Inn Provo, responded to this review

Dear BamBam27, Thank you for staying with us during your recent visit. Your feedback is important to us and I am happy to know that the rooms you were in were all very nice and satisfactory. I do however, apologize that you did not find the size of the bed to be a queen bed. Please know that these beds... More 

Gilbert, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay in Provo! Loved the breakfast. The room was terrific with even the littlest of details met. Room was clean and it was great having the kitchenette. Very close to all the action at BYU. Highly recommend.

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michaelTgregson, Director of Sales at Residence Inn Provo, responded to this review

Dear Dana D, Thank you for taking time out of your day to leave us a review in regards to your recent stay with us at our Marriott Residence Inn Provo. We are so glad that you enjoyed your stay, the breakfast, and being so close to BYU and "all of the action". Please come stay with us next time... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We rolled into the hotel well after 9 p.m. and check in was a breeze! Got into our room quickly and room had everything we needed to get to bed. Breakfast had many choices and was hot and well stocked. We only wish we could have stayed longer! Will stay here again and tell our family and friends!

Was this review helpful? Yes
michaelTgregson, Director of Sales at Residence Inn Provo, responded to this review

Dear Brenda D, Preparation is very important, especially knowing that many of our guests are arriving at our location after long hours of travel and very fatigued. We are so glad that you noticed this at check in. Thank you for your review and mentioning some of our amenities like our hot buffet breakfast. Please come again soon! Have a... More 

Amsterdam, The Netherlands
Senior Contributor
49 reviews 49 reviews
36 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I were travelling from Moab to Jackson and used this hotel as a stop in between! This was a great choice! The staff was kind, the dinner simple but a suprise to us there was one as a complimentary. Breakfast the same, simple but good! We were happy with the wash facilities to leave with clean clothes... More 

Was this review helpful? Yes
michaelTgregson, Director of Sales at Residence Inn Provo, responded to this review

Dear NRoos, We are thrilled to hear that you enjoyed your stay and will come stay with us again. We pride ourselves in providing exceptional service and we are glad to hear that we lived up to the standards we set for ourselves. Thank you for mentioning our complimentary dinner and breakfast for our guests. Not too many people know... More 

Glenwood, Utah
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

This was an unscheduled stop and the first time at this property. I was treated very well and the room was really clean. I'll come back here often. The breakfast service was well prepared. All of the employees I interacted with were professional.

Was this review helpful? Yes
michaelTgregson, Director of Sales at Residence Inn Provo, responded to this review

Dear Malcolm N, Thank you kindly for the time that you took to leave us feedback regarding your recent stay with us. We are glad to hear that you enjoyed your stay and that our staff provided you with professional service. Please come and stay with us again! Have a wonderful day! More 

Bluffdale, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This stay was everything that we expected it to be. It was exceptionally clean, very comfortable, and well kept. We were taken well care of by Michael and the front desk staff when we arrived. Thank you for a very enjoyable and relaxing stay.

Was this review helpful? Yes 1
michaelTgregson, Director of Sales at Residence Inn Provo, responded to this review

Dear Guest, We take pride in the service we provide to our guests and are thrilled that you received exceptional service during your stay. Please come and visit us again soon. We look forward to the opportunity to serve you again! Have a wonderful day! More 

Colorado Springs, Colorado
1 review
4 of 5 stars Reviewed 2 weeks ago

After checking out and returning home I realized that i'd forgotten a couple of items. I called the Residence Inn the next day and asked if the cleaning crew had found them. The following day I received a called and said they'd found them and would be retuning them. When the package arrived I not only found the items I'd... More 

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michaelTgregson, Director of Sales at Residence Inn Provo, responded to this review

Dear Guest, We are so glad that you received the package we sent you with the things that were left behind. We are especially glad that you now have your heart medication. Thank you for coming and staying with us. We hope to have the opportunity to see you and serve you again soon. Have a wonderful day! More 

Ogden, Utah
1 review
5 of 5 stars Reviewed 2 weeks ago

I love this hotel! Seriously the staff is absolutely wonderful the GM was a super great guy! Brady is his name, he is super energetic and always willing to help, I met a lot of people from the front desk area, they were all super happy, energetic, willing to help, super kind, and engaged in your stay and wanted to... More 

Was this review helpful? Yes
michaelTgregson, Director of Sales at Residence Inn Provo, responded to this review

Dear Guest, Our staff will be excited when we read this review to them in the daily huddle that we hold each morning. Thank you for mentioning names. It will be fun for our Management team to highlight and celebrate certain staff members that you mentioned. Thank you for taking time from your day to leave us such a detailed... More 

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