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Shadow Ridge Resort


Hotel class 3.0 of 5
50 Shadow Ridge Rd, Park City, UT 84060

www.shadowridgeresort.com

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Reviews you can trust

53% Recommend
3.0 of 5 stars 15 reviews
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1 of 5 stars
HunterFed   1 contribution
Los Angeles, CA
Oct 14, 2009 | Trip type: Business

Like a lot of other reviews have been saying, this place has a decent location but terrible service. Hot water went out the night of our Sundance screening - manager wouldn't return our calls, and then eventually said they would fix it the next morning. After all of that inconvenience we expected they would at least reduce our bill or... more

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2 of 5 stars
webb512   1 contribution
atlanta
Jan 31, 2009 | Trip type: Family
0/1 found this review helpful

We stayed at Shadow Ridge over the holidays. The location is great, walk to the lifts. We booked a platinum condo and when we checked in we were given a condo that obviously hadn't been updated. After a wait we were moved to a platinum unit. The condos are OK but the management is terrible. They are contracted to the... more

Management response from
jeffik, Operations Manager

Dear clients, I regret to read this type of review. It is always our intention to strive for outstanding customer service. I would like to clarify that this client is responding in anger due to their perceived belief that the Resort is ultimately responsible to return to them items they lost while on vacation. As is standard practices in Resorts...

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1 of 5 stars
Badputtr   9 contributions
Spokane, WA
Aug 28, 2008 | Trip type: Family

Our extended family reunion stay in PC was ruined by this property management company's inability to manage the property. A large Mexican wedding reception was taking place at the property. Loud music started at 7:00 p.m. and went until almost midnight. Calls to the front desk were unanswered or futile. The clerk indicated that their firm 'doesn't have control of... more

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5 of 5 stars
gardenway   11 contributions
Monterey, CA
Nov 3, 2007 | Trip type: Couples
3/3 found this review helpful

This place has a great location and is the best lodging for the money we have run across in Park City. We've been going to PC for 20 years to ski, golf, hike, and mountain bike. We wish we had tried Shadow Ridge much earlier. It is not a luxury hotel, but is way above average. It is the location... more

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5 of 5 stars
10familyfun   1 contribution
Spring City
Aug 13, 2007
7/7 found this review helpful

I've never stayed so close to a ski resort!!! We looked at booking "mountain side" but they were $200-$300 more per night. This place is less than 250 steps to the lift and it is very reasonably priced. We were in a newly remodeled unit and it was awesome, big screen TV's, classy furnishings, the kids could eat at the... more

2 for 2
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5 of 5 stars
DoNotLikeToTravel   1 contribution
Aiea
Apr 2, 2007
4/4 found this review helpful

Stayed here in March of 2006 for a week, and just recently again in March of 2007 for a week. Both times were excellent experiences. Clean, quiet, comfortable, helpful responsive staff, and terrific location for skiing, shopping and meals. Money well spent. Would definitely return here, and would recommend this place to family and friends. more

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5 of 5 stars
RogerMiami   1 contribution
Miami
Jan 19, 2007 | Trip type: Family
4/5 found this review helpful

Even though I paid Expedia in full for my reservation, they never confirmed it with Shadow Ridge. The resorts staff, especially Teri was fantastic, and made sure that I didn't have to sleep in the snow with my family. We had a one bedroom apartment for four of us (two kids). Plenty of room, new furniture and a very recently... more

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4 of 5 stars
racrunnr7   1 contribution
Connecticut
Nov 22, 2006 | Trip type: Family
3/3 found this review helpful

Having stayed here multiple times in the past I find it to be a great place, works well with kids and is super convenient to both the mountain, the bus stop, and the town itself. Loved coming back after a hard day on the mountain to the jacuzzi. Staff was helpful and accommodating, loved having a kitchen. would definitely stay... more

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1 of 5 stars
ncp   1 contribution
broomfield, colorado
Aug 12, 2006 | Trip type: Couples
6/8 found this review helpful

This was the third (and last) time we stayed at Shadow Ridge. All three times we had bathroom problems. This last time was the final straw. We had 3 people in 3 bedrooms/bathrooms. The toilet in one unit backed up with raw sewage. We called the emergency number, but no one ever called back. The next day they had to... more

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1 of 5 stars
WrongSideofTrack   4 contributions
Southern California
Feb 28, 2006
6/7 found this review helpful

Yuck! This is an older property and the units are individually owned. We saw two rooms during our stay one was called a deluxe and was small and dark with no amenities. The other room was called a superior which seemed larger but it may have just been that it was a much brighter room. Neither room was nice considering... more

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Shadow Ridge Resort Also Known As

  • Shadow Ridge Hotel
  • Shadow Ridge Park City
Address: 50 Shadow Ridge Rd, Park City, UT 84060