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BEST WESTERN PLUS Landmark Inn & Pancake House

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6560 N Landmark Dr, Park City, UT 84098
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BEST WESTERN PLUS Landmark Inn & Pancake House
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BEST WESTERN PLUS Landmark Inn & Pancake House
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386 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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park city, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Dogfriendly easy acces to play bike ski Near walmart and McDonalds we had agreat mattress no noise Quiet roo and very clean Stay here and have a great rest. They have a swimiming pool and spa so bring suit we forgot ours

Review collected in partnership with Best Western

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Sandy, Utah
1 review
3 of 5 stars Reviewed 6 days ago NEW

It had been a few years since I had stayed at the Landmark Inn, Park City so I immediately drove to the location that I was familiar with. If I had read the address I would have known this, just figured they didn't know what they were talking about. HA HA. Upon arriving the outdoor sign did not reflect said... More 

Review collected in partnership with Best Western

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ElPaso
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I was initially quoted $159 per night at the desk so I was really expecting the room to reflect the cost and the immaculate lobby. What I walked in to was dirty carpets, bed skirts that are duct taped together and falling apart and a dead bug on the bathroom floor and one on the bed. Really Best Western? If... More 

Was this review helpful? Yes
bwlandmark, General Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

I appreciate you taking the time to let us know the hotel room did not meet your expectations. I apologize for the duct taped bed skirt. I am actually aware we have this and we have ordered new ones. They have not arrived but it is no excuse. Our housekeeping should have done a better job of making sure the... More 

Provo, Utah
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent staff, but we found some problems with the Fitness Center equipment. Also, while the breakfast buffet had a good variety of delicious foods, during our 2 mornings no pancakes or waffles were at available! Finally, the wi-fi worked well but was not secure (no log-in) so we didn't dare do anything financial.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwlandmark, General Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

Thank you for taking the time to review us! I appreciate your feedback on breakfast items (Pancakes) and the Wifi. I am pleased that after reviewing your comments with corporate, that we are putting a password on our Wifi system and have ordered some new equipment to not only increase the speed but make it more secure. This should be... More 

Alpine, Utah, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Our family loves the Landmark Inn located in Park City. For over two decades our family has spent a weekend each spring and each fall at this outstanding hotel. That adds up to over 40 stays. We have also arranged for ourselves or our married children to stay at the Landmark Inn honeymoon suite at times. The Landmark invests liberally... More 

Was this review helpful? Yes
bwlandmark, General Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

My staff has grown to love your family and we look so forward to having you each year! We enjoy being a part of your families tradition. Thank you for taking the time to review the hotel! We will see you again in October! More 

New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The entire staff was very capable, polite and knowledgable. and the accommodations were very comfortable, clean with good amenities and conveniently located relative to shopping, restaurants and skiing, with ample parking. a little surprised that TV wasn't Hi def, but wifi worked perfectly. All in all, a very positive experience and review.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwlandmark, General Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

I appreciate your recent review! I am happy you enjoyed your stay. I noticed you mentioned that you were surprised we did not have HD television channels. I am so pleased that our owners just signed a new contract that will include HD channels starting May 1st, 2015. Please come back again so you can check out our improvements. Thank... More 

Nashville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was booked by a friend that lives in the area and was absolutely thrilled by the experience. I typically stay at Marriott or Hilton properties, but loved the hotel, location and convenience. Next time we come back to Park City, this will be my first choice hotel. Thank you!

Review collected in partnership with Best Western

Was this review helpful? Yes
bwlandmark, General Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

It was great having you as our guest and I am so pleased you had such a great experience. We strive to deliver the same service as the upper end hotels. Thank you for taking the time to pass this positive feedback on to our other customers. I look forward to having you again! Thank you! Julie Jones General Manager More 

Cocoa Beach, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2015

This was our first trip to Park City and we were thrilled with our selection of hotels. The staff was excellent and Cynthia at the front desk was wonderful and made sure we lacked for nothing even when we had a very late departure. The transportation the hotel provided was top notch and went above and beyond. Thanks Doug! The... More 

Was this review helpful? Yes
bwlandmark, General Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

I can not say thank you enough for taking the time out of your busy schedule to write a review for our hotel! I am so pleased that you had such a great stay. We strive for each guest to have this very experience! We look forward to seeing you again. Thank you, Julie Jones General Manager More 

Boise, United States
Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2015

Every time I stay in Park City I stay here. It is a great value and very clean. I really like the quick access to the interstate and all the options of restaurants in the area. The staff is always very friendly and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwlandmark, Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

I appreciate you taking the time to write a review for our property on Tripadvisor! I am thrilled you had a great experience and hope to see you again soon!! More 

Sarasota, Florida
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 14, 2015

Great staff, all were friendly and made us feel at home, especially Cynthia. Great guest relations. Also young man at check in and another friendly front desk man with longer hair. We used the Jacuzzi every evening, plenty of room. Hotel was prefect for our stay. We rented a car so were able to get to everywhere quickly.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwlandmark, General Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

Thank you for your recent stay with us and positive comments! I appreciate you letting me know of the great service Cynthia, LeGrand and Taylor gave you during your stay! I make every effort to recognize these awesome employees. I appreciate you business and look forward to hosting a stay for you again! More 

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