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All 58 Park City hotels

BEST WESTERN PLUS Landmark Inn & Pancake House

2.5 of 5 Hotel   |   6560 N Landmark Dr, Park City, UT 84098
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Ranked #20 of 58 Hotels in Park City
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Diana2014K Los Angeles, California
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346 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

I'm a regular customer and was in town because I was having a surgical procedure done. This hotel's staff always go out of their way for guests and are sharp, incredibly caring and professional. This is a comfortable hotel with a great solarium pool and jacuzzi, both of which are the perfect temperature and ideal for the middle of winter.... More

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Erda, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

This is usually are favorite place to get away to....... BUT not this time. It was super disappointing. The hotel staff the night we checked in was not customer friendly at all. We usually love everything about this place but these two that were manning the desk seemed to be put out by everything we asked

Review collected in partnership with Best Western

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United States
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stay there on a yearly basis and stay in a suite, which we love. This is a great location. The lobby in currently under a remodel, but signs told you where to go check in. Staff was friendly and gave directions with the changes. As usual, the buffet was not the best of food. Probably sitting... More

Review collected in partnership with Best Western

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Ty B, Guest Relations Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

Jesse C -- First off let me start by Saying HAPPY 12 YEAR ANNIVERSARY... As always we are pleased you and your wife celebrate with us each year! Our owner recently, reviewed our breakfast. With the remodel, there will be changes implemented to the quality assurance for the future. We are excited for your feedback on the new improvements! Looking... More

MORENO VALLEY
Top Contributor
341 reviews 341 reviews
167 hotel reviews
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really nice room with extra large flat screen, king bed, balcony, sofa, mini fridge, micro, large bath. Nicely furnished and arranged. Flat screen is big, but nailed to BACK of chest?? Who decides to permanently locate the TV 2 feet further away from where you will be sitting to watch it? I don't get that. Lots of TV stations, none... More

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Ty B, Guest Relations Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

Drdroad-- Thank you so much for your comments. As you experienced on the weekends our breakfast area fills up fast between 8 & 9, a little insiders knowledge is that if you hit them just before 8 you will get in a lot quicker. We hope to see you this winter season. Again I just want to thank you for... More

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We just ask for a refund. Decided to take our kids to the ski swap and overnight at a hotel. Room was gross. It smelled old and weird like they were covering up cigarette smoke. But I thought, we're here. I can just deal with it. Then I open the roll away. It was nasty. Totally dirty sheets with creases... More

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Ty B, Guest Relations Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

3cuteboysmommy— I am so sorry to hear that this is you experience with our Property. I can assure you this is NOT acceptable in our standards! I would like to do anything I can to make this right. If you could please contact me direct so we can work something out… I look forward to speaking with you. Kind Regards... More

Madrid, Spain
Top Contributor
60 reviews 60 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My bed was ok but my girlfriend's bed was used and dirty, we asked for room service and they came and change the bed, after that there was one dirty towel in the bathroom with a samll stain half yellow half brown and it wasnt and ironing burn.. you know... we where here just for one night, so we didnt... More

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Ty B, Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

Pedro H-- We are very sorry to hear about your experience during your stay with our hotel in September. Let me assure you this is not indicative of our level of service with our housekeeping staff. I've researched your stay and found we had a new housekeeper that we have pulled to work with and train to our way of... More

Hawaii
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent some days here in 2013 and returned again in 2014 because we enjoyed so much!!! We travel with a lab and this place just offers so much and reasonably priced as well when we've stayed in the month of October!!! I will point out that the rooms do not have a refrigerator nor microwave which surprises us in... More

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Ty B, Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

Suzuki1100: It is so wonderful to have our guests return as repeat customers! We take pride in our hotel and are thrilled when your travels bring you back and you've experienced another great stay! Our deluxe type rooms have fridge, microwaves, double vanities and 42" flat screen TV's and are only an additional $10 per night. The next time your... More

Payson, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel staff was very friendly as we arrived. The room was ready and very comfortable. The hotel was very clean and our stay was very enjoyable. The breakfast was very good and plenty of options to choose from.

Review collected in partnership with Best Western

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Ty B, Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

Carl S: We would like to let you know how much we appreciate your excellent review as our hotel staff strives to give all of our guests an amazing experience. We recognize your name as one of our best customers that brings your family for getaways and groups with your school district. We hope you know how much your comments,... More

Phoenix/Wyoming
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I love this motel for many reasons -the pool, the room, the location, the breakfast and the fact that they allow cats and dogs as on several occasions we had one of each. We always plan our trips in order to stay at the Landmark Inn.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ty B, Guest Relations Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

Cowboy72-- I would like to start by just thanking you for being a loyal Landmark Inn guest. We value your continued support. We hope to see you guys this winter season. If I can be of any help with making future reservations please contact me direct.. Tyler Mitchell sales@bwlandmarkinn.om 800-548-8824 More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 20, 2014

Clean comfortable room, clean pool area, friendly staff, cozy lobby atmosphere, helpful staff. Arrived around supper time, desk attendant advised different dining options. Would stay again, however the attached pancake house needs some customer service work. We stood in the doorway for 6 minutes by the please wait to be seated sign and were never acknowledged. We seated ourself, and... More

Was this review helpful? Yes
Ty B, Guest Relations Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review

Mr. John P-- I am pleased that you enjoyed your stay with us, I am going to pass along the information about the Pancake house to our Food and Beverage Manager, She has informed me that the situation has been resolved. Thank you again for your comments about our property. If I can be of any help in the future... More

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Additional Information about BEST WESTERN PLUS Landmark Inn & Pancake House

Address: 6560 N Landmark Dr, Park City, UT 84098
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Landmark Inn & Pancake House 2.5*
Number of rooms: 106
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Also Known As:
Best Western Plus Landmark Inn & Pancake House Hotel Park City
Best Western Plus Landmark Inn And Pancake House
Best Western Landmark Hotel
Best Western Park City
Park City Best Western
BEST WESTERN PLUS Landmark Inn & Pancake House Park City, Utah

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