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The Chateaux Deer Valley

Certificate of Excellence
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7815 Royal St E, Park City, UT 84060 (Formerly The Chateaux at Silver Lake)
Best prices for: 1 room 1 guest
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The Chateaux Deer Valley
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The Chateaux Deer Valley
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340 reviews from our community

Traveler rating
    250
    60
    16
    9
    5
See reviews for
112
113
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45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (340)
  • Mar-May only
    (90)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (89)
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New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Chateaux for a family vacation in February. The location cannot be beat. Staff is very friendly and provided great service helping with ski rentals before we arrived so we could maximize the first day of skiing. The downtown shuttle allowed us to not rent a car for our stay. The outdoor pool is nice even in... More 

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Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall the hotel was very nice. They had a great location it was a nice place to stay. The only complaint that we had was that the TV was a little bit small. They had enough room to put a bigger TV and it would have looked a lot nicer. Also it was starting to show a little bit of... More 

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Houston, Texas
Top Contributor
70 reviews 70 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 16, 2015

The front desk staff are extremely helpful as are the shuttle drivers. When we arrived the first thing we were asked was whether we wanted to upgrade to a suite. In retro respect may be we should but the rooms were already expensive. The hotel room we had was small and overlooked the central courtyard. It was comfortable enough but... More 

Was this review helpful? Yes 1
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear Fzk1, Thank you for your post and noting our extremely helpful front desk and shuttle service. Please accept our apologies for the breakfast buffet not being to your liking. We are disappointed to not have earned a 5 star review from you and will strive towards that end for future guests. For clarification, during the winter ski season, our... More 

Park City, Utah
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 16, 2015

The Chateaux Deer Valley is a wonderful and unique property. I had the pleasure of staying with my family and having other families staying in nearby rooms in October of 2014. The fall in Park City was amazingly beautiful and the Chateaux's staff definitely elevated our experience during out short stay. The coziness we experienced was an unexpected delight as... More 

Was this review helpful? Yes 2
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear PCmomFA, Thank you for your 5 star rating for The Chateaux Deer Valley. Glad that you and your family enjoyed your stay with us. We like to think our location has the perfect blend of peace and quiet in the mountains of Deer Valley, but still a quick 5 minute ride to Park City's lively Main St. Please come... More 

Los Altos, CA
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 9, 2015

Way,way overpriced for what we got. Yes, it's a lovely ski resort with a nice lobby, a nice restaurant for breakfast and shuttle service and pick-up to/from Park City. We rented 2 condos,one for us and another for our friends. The condos had the full kitchen we had hoped for, but what a surprise we got when we realized there... More 

Was this review helpful? Yes 1
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear garyanddiane, On behalf of the entire team, please accept our apologies for your visit not meeting expectations. Based on your comments we could have done a much better job matching your needs to a room type that would have been much more comfortable for you. In addition to the studio units with a Murphy bed as you mention, we... More 

New York
Contributor
13 reviews 13 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 29, 2015

The Chateaux at Deer Valley is wonderful. The beds and linens are clean. The rooms are lovely and breakfast is included. Plus the staff is very helpful and accommodating. A few thoughts concerning the breakfast, which is very nice but pretty much the same every morning with fruit, oatmeal, eggs, pancakes or French toast and muffins/bagels. Also, we were on... More 

Was this review helpful? Yes 1
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear JeanineNewYork, Thank you for your very kind comments regarding the wonderful service you received during your recent visit and for giving us the opportunity to resolve some of the items that came up while you were here. We will note your room preferences for your next visit with us. Have a great spring and summer. Respectfully, Greg Gendron Hotel... More 

Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2015

We had a wonderful seven day ski vacation with family and fiends. We had a large group of 18 with various ages ranging from 10 to 99 with different needs and interests. The rooms were comfortable and nicely appointed. The staff was great and very accomodating. The concierges (especially Cat) handled all our dinner reservations superbly on the busiest week... More 

Was this review helpful? Yes 1
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear Pam K, We are so glad to hear you had a wonderful family vacation and hope you can make it an annual event with us at The Chateaux Deer Valley. Please know our eggs are made fresh every morning and with so many guests trying to get on the mountain quickly for first tracks, we have found the best... More 

Cranston, Rhode Island
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 22, 2015

We enjoyed four nights at The Chateaux and experienced a wonderful vacation courtesy of the fabulous staff and beautiful surroundings. We were always greeted warmly by the staff at the front desk, shuttle drivers or ski valet, and asked if there was anything that they could do for us. I can't say enough about Kathie, the concierge, at the resort.... More 

Was this review helpful? Yes 1
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

FastCycle270, Thank you for giving The Chateaux Deer Valley a 5 Star Review on TripAdvisor and for such positive feedback on Kathie our Concierge who has been with us for 4 years now. We are lucky to have her as part of our team. As a Park City local since 1997, I can certainly appreciate your comment regarding dry air... More 

Houston, Texas
Top Contributor
169 reviews 169 reviews
38 hotel reviews
408 helpful votes 408 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stayed at this ski resort for four nights, feeling like royalty. The rooms are properly outfitted with refrigerator, ice maker, microwave, and utensils. Take a very short walk across the street and you are at the mid-base of the ski lifts. Parking was enclosed and heated. The ski rental shop in the resort offered a 25% discount for advance... More 

Was this review helpful? Yes 5
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear MaltaBound, As you are a Top Contributor on TripAdvisor with 165 posts, getting a 5 Star Review for The Chateaux Deer Valley is extra special to us. Thank you for recognizing our "service oriented staff" that provided "exemplary services" and for recognizing both Leslie and Alma for their efforts. Its always great to hear comments from our guests where... More 

Atlanta
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 16, 2015

Stayed with friends and family in the Residences section, March 2015. Outstanding in every way. Excellent service, Saturday pm social hour, delicious breakfast, and great unobtrusive housekeeping 2x per day. Decor is a little 1990s (but everything is as clean and nice as new and is spotless) and it's just a bit dated in the same way Deer Valley as... More 

Was this review helpful? Yes 1
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear ATLhoyas, Thank you for the 5 Star Review on Tripadvisor for The Chateaux Deer Valley. Glad you had an "outstanding stay in every way" and please come back and visit us again soon. Respectfully, Greg Gendron Hotel Manager More 

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