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The Chateaux Deer Valley

4.0 of 5 7815 Royal St E, Park City, UT 84060 (Formerly The Chateaux at Silver Lake)
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Certificate of Excellence 2014
The Chateaux Deer Valley
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The Chateaux Deer Valley
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329 reviews from our community

Traveler rating
    245
    57
    14
    8
    5
See reviews for
106
109
8
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
  • All months
    (329)
  • Mar-May only
    (79)
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    (99)
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    (62)
  • Dec-Feb only
    (89)
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Sarasota
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars NEW

The hotel is gorgeous and the has the most service oriented staff I have ever experienced. The hotel is affiliated with the Stein Eriksen Lodge close by, and both have nice spas and pools and restaurants. Skiing at Deer Valley is so convenient. Also easy to get to Park City. Fabulous onsite ski shop/ gift shop. This is slightly more... More 

Was this review helpful? Yes
Nashville, Tennessee
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our first time at the Chateaux, and really enjoyed our stay. From the moment we arrived, we were treated so well by your kind and professional staff. The front desk staff are wonderful, and we really enjoyed the free shuttle into town every night. Fantastic location, just a walk across the street to the slopes, great pool and... More 

Was this review helpful? Yes
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear Susanne H, As a senior contributor, we are thrilled to have earned a 5 Star Review from you on Trip Advisor for your recent visit to The Chateaux Deer Valley. It certainly helps boost team member morale to hear that you "loved the Chateaux" and that the guest service and housekeeping teams were very friendly and accommodating. Thank you... More 

Ventura, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

Just booked the Chateaux for the 5th year - I have stayed at the Hotel Park city as well as the St Regis - although they are both great, I will always come back to the Chateaux !! The have it all - great rooms, food, service & location (as well as on property ski shop) comp shuttle service -... More 

Was this review helpful? Yes 2
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear KathyG572015, We are the ones that want to thank you for being such a loyal return customer over the last 5 years, so thank you from all of us! We also very much appreciate earning a 5 start review on Trip Advisor from you for The Chateaux Deer Valley and for noting our Value compared to some of our... More 

Tiburon, California
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just left The Chateaux and had a wonderful time. The staff is friendly and helpful as always and the restaurant Cena was great as always. This is our 5 straight year and we have already booked for 2016.

Was this review helpful? Yes 3
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Mark L, Their is not better compliment than having you already booked to come back in 2016. Thank you for giving The Chateaux Deer Valley a 5 star review and sharing your experience on Trip Advisor. Respectfully, Greg Gendron Hotel Manager More 

Hingham, Massachusetts
Top Contributor
60 reviews 60 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

We just left the Chateaux for a more expensive hotel in PC and WISH we could leave and come back. The rooms are brand new with very comfortable beds, big TV and bathroom w refrigerator, tableware-filled cabinets, coffee maker...and a bath towel heater. The free shuttle to anywhere off property is so friendly and helpful. The staff around the lobby... More 

Was this review helpful? Yes 2
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear Hingham Ponch, Thank you for your 5 Star Review for The Chateaux Deer Valley on Trip Advisor as a Top Contributor. We are thrilled you had a great stay and appreciate your compliments on the rooms, our shuttle service, the guest services team and of course the hot breakfast buffet. Please come back and see us again. Respectfully, Greg... More 

westport
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From Bert for the drives, the help, the recommendations and the fun to Katie and Jacqui at the front desk for any and everything available and delivered (safety pins, movies, bandaids and more) this hotel felt like family (if my family knew how to run a five star property!) The Spa delivered three massages that were considered "best ever" by... More 

Was this review helpful? Yes 1
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear Robieliv, Thank you giving The Chateaux Deer Valley a 5 Star Review on Trip Advisor and noting that you received "excellent customer service." We do our best to make sure all our guests feel like they have friends and family at The Chateaux so glad you feel the same way and please come visit us again. Respectfully, Greg Gendron... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our third visit to the Chateaux, and hopefully will not be the last. What stands out the most is that the same staff that were there on our first visit 4 years ago were still there on our most recent visit, they all obviously love working at this fabulous Hotel. Everyone is so obliging and helpful and went... More 

Was this review helpful? Yes 2
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear Glen G, Thank you very much for giving The Chateaux Deer Valley a 5 star Review on Trip Advisor and yes, we love what we do and glad it shows. We are very fortunate to have many long tenured team members and thank you for specifically recognizing the concierge and shuttle drivers. Please come back and visit us again... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a week at the beginning of Feb. It was just ok. The pros: great location, five mins walk to the lift (though not ski in, ski out), clean room, good hot tubs, complimentary breakfast buffet, parking, friendly staff in the ski shop. The cons: small room with only one chair, kitchen area basically the bathroom area (not... More 

Was this review helpful? Yes 1
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Alison, Thank you for your post and feedback and please accept our apologies for your stay not being perfect. Please give us another chance as in addition to our standard hotel rooms, we also offer larger 1 bedroom suites and 2, 3 and 4 bedroom suites to accommodate those guests wanting more space and we also have a lovely large... More 

Draper, Utah
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

The Chateaux at Deer Valley is like no other. From the moment you walk through the lobby to the front desk to check in, you feel the shift. Suddenly your shoulders sink back into relaxed position, the irritation in your face smoothes out and all you can focus on are the beautiful surroundings and incredibly pleasant staff. Park City officianados... More 

Was this review helpful? Yes
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear Ph M, Thank you for your TripAdvisor post describing The Chateaux Deer Valley as "incredible service and comfort" and please come back and visit us again soon. Respectfully, Greg Gendron Hotel Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Amazing hotel and amazing service! The bellman were great and very helpful. They knew the best places to eat and were very efficient in their pick ups and drop offs. Very friendly and courteous. Overall a great experience!

Was this review helpful? Yes
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Jana, It never gets old hearing The Chateaux Deer Valley and "Amazing Service" in the same sentence. Thank you for taking the time to post about your visit to The Chateaux Deer Valley on TripAdvisor. Respectfully, Greg Gendron Hotel Manager More 

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Additional Information about The Chateaux Deer Valley

Address: 7815 Royal St E, Park City, UT 84060 (Formerly The Chateaux at Silver Lake)
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Chateaux Deer Valley 4*
Number of rooms: 142
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Also Known As:
The Chateaux At Silver Lake Hotel Park City
The Chateaux Deer Valley Park City, Utah
Hotel Style:
#4 Luxury Hotel in Park City
#4 Spa Hotel in Park City
#5 Romantic Hotel in Park City
#5 Family Hotel in Park City
#6 Business Hotel in Park City

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