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The Chateaux Deer Valley

Certificate of Excellence
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7815 Royal St E, Park City, UT 84060 (Formerly The Chateaux at Silver Lake)
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The Chateaux Deer Valley
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The Chateaux Deer Valley
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334 reviews from our community

Traveler rating
    248
    58
    14
    9
    5
See reviews for
109
110
8
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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  • All months
    (334)
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    (84)
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Virginia Beach, Virginia
1 review
4 of 5 stars Reviewed 6 days ago NEW

We had a wonderful seven day ski vacation with family and fiends. We had a large group of 18 with various ages ranging from 10 to 99 with different needs and interests. The rooms were comfortable and nicely appointed. The staff was great and very accomodating. The concierges (especially Cat) handled all our dinner reservations superbly on the busiest week... More 

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Cranston, Rhode Island
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We enjoyed four nights at The Chateaux and experienced a wonderful vacation courtesy of the fabulous staff and beautiful surroundings. We were always greeted warmly by the staff at the front desk, shuttle drivers or ski valet, and asked if there was anything that they could do for us. I can't say enough about Kathie, the concierge, at the resort.... More 

Was this review helpful? Yes
Houston, Texas
Top Contributor
165 reviews 165 reviews
37 hotel reviews
392 helpful votes 392 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this ski resort for four nights, feeling like royalty. The rooms are properly outfitted with refrigerator, ice maker, microwave, and utensils. Take a very short walk across the street and you are at the mid-base of the ski lifts. Parking was enclosed and heated. The ski rental shop in the resort offered a 25% discount for advance... More 

Was this review helpful? Yes 2
Atlanta
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed with friends and family in the Residences section, March 2015. Outstanding in every way. Excellent service, Saturday pm social hour, delicious breakfast, and great unobtrusive housekeeping 2x per day. Decor is a little 1990s (but everything is as clean and nice as new and is spotless) and it's just a bit dated in the same way Deer Valley as... More 

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Connecticut
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Cons: Unfortunately the Cons out weigh the Pros in this review. Cons: Day 1, my wife and I recently stayed here and were disappointed on many counts. The Studio room did not have a full bathroom as advertised. We did say something to the Front Desk who “needed some time” to see if we could move to another room. After... More 

Was this review helpful? Yes 3
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Imski17, Thank you for your feedback. On behalf of everyone at The Chateaux, please accept our most sincere apology for not delivering a perfect stay for you. I wish we could go back in time so that we could have performed better during your vacation, and since we can't please know that we will use your feedback to do better... More 

Sarasota
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is gorgeous and the has the most service oriented staff I have ever experienced. The hotel is affiliated with the Stein Eriksen Lodge close by, and both have nice spas and pools and restaurants. Skiing at Deer Valley is so convenient. Also easy to get to Park City. Fabulous onsite ski shop/ gift shop. This is slightly more... More 

Was this review helpful? Yes 1
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

SaraTrav, Thank you for your very kind comments and 5 Star Rating for The Chateaux Deer Valley on TripAdvisor. The entire team is going to be so excited to hear that you mentioned they are the "most service oriented staff you have ever experienced." That is really an honor for us to receive, thank you. We also appreciate your comment... More 

Nashville, Tennessee
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first time at the Chateaux, and really enjoyed our stay. From the moment we arrived, we were treated so well by your kind and professional staff. The front desk staff are wonderful, and we really enjoyed the free shuttle into town every night. Fantastic location, just a walk across the street to the slopes, great pool and... More 

Was this review helpful? Yes
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear Susanne H, As a senior contributor, we are thrilled to have earned a 5 Star Review from you on Trip Advisor for your recent visit to The Chateaux Deer Valley. It certainly helps boost team member morale to hear that you "loved the Chateaux" and that the guest service and housekeeping teams were very friendly and accommodating. Thank you... More 

Ventura, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just booked the Chateaux for the 5th year - I have stayed at the Hotel Park city as well as the St Regis - although they are both great, I will always come back to the Chateaux !! The have it all - great rooms, food, service & location (as well as on property ski shop) comp shuttle service -... More 

Was this review helpful? Yes 2
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear KathyG572015, We are the ones that want to thank you for being such a loyal return customer over the last 5 years, so thank you from all of us! We also very much appreciate earning a 5 start review on Trip Advisor from you for The Chateaux Deer Valley and for noting our Value compared to some of our... More 

Tiburon, California
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just left The Chateaux and had a wonderful time. The staff is friendly and helpful as always and the restaurant Cena was great as always. This is our 5 straight year and we have already booked for 2016.

Was this review helpful? Yes 3
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Mark L, Their is not better compliment than having you already booked to come back in 2016. Thank you for giving The Chateaux Deer Valley a 5 star review and sharing your experience on Trip Advisor. Respectfully, Greg Gendron Hotel Manager More 

Hingham, Massachusetts
Top Contributor
61 reviews 61 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 21, 2015

We just left the Chateaux for a more expensive hotel in PC and WISH we could leave and come back. The rooms are brand new with very comfortable beds, big TV and bathroom w refrigerator, tableware-filled cabinets, coffee maker...and a bath towel heater. The free shuttle to anywhere off property is so friendly and helpful. The staff around the lobby... More 

Was this review helpful? Yes 2
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear Hingham Ponch, Thank you for your 5 Star Review for The Chateaux Deer Valley on Trip Advisor as a Top Contributor. We are thrilled you had a great stay and appreciate your compliments on the rooms, our shuttle service, the guest services team and of course the hot breakfast buffet. Please come back and see us again. Respectfully, Greg... More 

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