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The Chateaux Deer Valley

Certificate of Excellence
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7815 Royal St E, Park City, UT 84060 (Formerly The Chateaux at Silver Lake)
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3RD NIGHT FREE
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1 room 1 guest
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The Chateaux Deer Valley
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389 Reviews from our TripAdvisor Community

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Traveler rating
    291
    65
    19
    9
    5
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130
135
8
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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  • English first
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  • Any
English first
  • All months
    (389)
  • Mar-May only
    (94)
  • Jun-Aug only
    (142)
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    (64)
  • Dec-Feb only
    (89)
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Excelsior, Minnesota
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

After deciding on Park City as the location for a sales meeting, I met with several hotels in the area. From the first moment I came to the Chateaux, I was so impressed by the professionalism and helpful attitude of the staff, and they did not disappoint. We had over 100 attendees and I received nothing but positive feedback. I... More 

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Sydney
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in a standard room and it was lovely. The room was well appointed with a gorgeous fireplace, a comfortable king bed and a view of the mountains. We would definitely stay again. We loved the proximity to Deer Valley (about a three minute walk). Our only complaint was the breakfast. It was pretty average!

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ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear Shellob, Thank you for giving The Chateaux Deer Valley a 5 Star Review on TripAdvisor based on your recent stay and for labeling us a "Fantastic Hotel." Glad you enjoyed the gas fireplace which we have in each and every guest room, which really is a nice feature this time of year with the cooling fall temperatures. Regarding breakfast,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My team spent the past week at The Chateaux Deer Valley for an intensive week of training. The resort is set up perfectly to host meetings with break out rooms and food services. The staff is amazing! I cannot thank enough Alma, Debbie and Marina for all they did to make this a successful and pleasant experience. They provide genuine... More 

Was this review helpful? Yes 1
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear Nathan J, On behalf of everyone at The Chateaux Deer Valley, thank you for taking the time to post your 1st review on TripAdvisor and for giving us 5 Stars. We are very pleased to hear that your Executive Meetings went so well. Many of our social travelers don't even realize we are home to the largest conference ballroom... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

From check-in to check-out this visit exceeded expectations! My husband and I were looking for a wonderful get-away and this hotel was the perfect spot! The desk staff was friendly, helpful and eager to please. We stayed a week and enjoyed a delicious hot buffet breakfast every morning in their european style restaurant where the wait staff provided good service... More 

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ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear David B, Thank you for giving The Chateaux Deer Valley 5 Stars for Value, Location and Service. Glad to hear you and your husband had a relaxing visit and that you found our team to be "friendly," which is certainly one of our core values and has become synonymous with The Chateaux Deer Valley. Please come back and stay... More 

1 review
5 of 5 stars Reviewed 1 week ago

My wife and I had a beautiful room, The staff was so helpful and kind throughout our stay. They really had an excellent bfull blown breakfast each morning. They are willing to shuttle you all over town. Top notch.

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ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear Matt M, Thank you for your post. We specialize in "Comfort and Beauty" at The Chateaux Deer Valley so thank you for noticing. Glad to be of service to you. Please come visit us again soon. We will have the hot breakfast buffet and complimentary shuttle waiting for you. :) Respectfully, Greg Gendron Hotel Manager More 

new york
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

My sister and I just got back from vacationing at the Chateaux Deer Valley. We loved the place! The people that work there are so nice! From the front desk to the shuttle drivers! Special shout-outs to Debbie and Jacqui! They were most helpful in helping us figure out a plan for our week, making reservations for us, and explaining... More 

Was this review helpful? Yes
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear robin3NewYork, Thank you so much for your incredibly thoughtful post stay review. The fact that you remember and recognize Jacqi and Debbie really validates the great service team we have here who as you mention "genuinely care" about each guest visit. They both are fantastic and I will share and congratulate them on your feedback. Happy to also here... More 

Los Angeles, California
Level Contributor
69 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

From a value standpoint at B2G1 it met that value equation. The room (1bedroom) had nice furniture and decent sized and most importantly a washer/dryer. We had a number of issues which got fixed but took a number of trips between maintenance and housekeeping. Housekeeping in general was ok - not the cleanest BC they didn't vacuum even when it... More 

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ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear BotRoad, On behalf of the entire team, please accept our apologies for your visit not meeting your (nor our) expectations. We are extremely disappointed in our service falling short on the items you mention. Please know your comments are appreciated and will not be ignored, but rather emphasized and used as a tool for improvement moving forward in all... More 

Petaluma, California
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The only reason I gave this four stars instead of 5 is because of the hotel grounds, but the rooms are 5 star +!! The rooms are beautifully appointed and spacious. It feels as if you have rented a cabin, not a hotel. Quality attention to detail is everywhere. A French stone fireplace in both the living room and bedroom.... More 

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ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear SusanWPetaluma, Thank you for your review and 5 Star scores for Cleanliness and Service which we highly regard coming from you as a Level 5 Contributor. Please know we are continually looking at ways to enhance our courtyard experience based on customer feedback. This years addition of chairs, umbrellas and bean bag toss were a welcome addition as was... More 

Austin, Texas
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first visit to The Chateaux (although we've stayed in several other resorts in the area) and we loved it. The staff were so friendly and helpful for our entire visit. We had a sick child and they even offered to drive us to the doctor! The hotel restaurant was delicious-we especially loved the continental breakfast. Our rooms... More 

Was this review helpful? Yes
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear trip2travel2, Thank you for giving The Chateaux Deer Valley a 5 Star review on Tripadvisor based on your recent stay with us. By all accounts, you had a great experience with us and appreciate you sharing with other Tripadvisor members. Hope your little one is feeling much better. We look forward to hosting you again soon. Respectfully, Greg Gendron... More 

1 review
5 of 5 stars Reviewed 1 week ago

My stayed overnight at the Chateaux in Deer Valley after a week of enjoying spectacular views in Yellowstone and Grand Teton National Parks. We booked a 2 bedroom suites. The hotel staff were extremely courteous and helpful. We requested an early checkin after a long drive from the parks. They helped us with that. When we arrived we were greeted... More 

Was this review helpful? Yes
ggendron, General Manager at The Chateaux Deer Valley, responded to this review

Dear Mary D, A 5 Star Review from you on Tripadvisor is a big compliment, and you recommending The Chateaux Deer Valley to your family and friends is the greatest compliment of them all! Thank you. We promise to make you look good when they come to visit. Next time you visit, since you already tackled the great National Parks... More 

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