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Westgate Park City Resort & Spa

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3000 Canyons Resort Drive, Park City, UT 84098
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Westgate Park City Resort & Spa
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Westgate Park City Resort & Spa
Westgate Park City Resort & Spa
Westgate Park City Resort & Spa
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407 Reviews from our TripAdvisor Community

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Traveler rating
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162
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
4 reviews
3 of 5 stars Reviewed yesterday NEW

Indoor pool was nice, outdoor pool very noisy with kids. Limited options at the snack bar. Room was nice, small for a suite but nice with 2 tvs and small kitchen area. Bathroom was very nice, with a nice shower. Cleaning service was unpredictable even after requesting it, they came 3 hrs later.. Spa treatments way too expensive and overall... More 

Was this review helpful? Yes
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This is the second time our family stayed at Westgate in Park City. Our girls love playing in the indoor/outdoor pool, using the tennis court and the crafts they have available at the activity center next to the pool. Carmen was great helping our girls with the crafts. We stayed in a double room that sleeps up to 8 which... More 

Was this review helpful? Yes 1
Lehi, Utah
1 review
5 of 5 stars Reviewed 3 days ago NEW

We reserved 10 rooms for lodging and 1 conference room for a large group activity. The accommodations were great. We were fortunate to be upgraded to the presidential suite for one of our rooms. It was wonderful for our family. The rooms were well organized and very clean. The staff we worked with was excellent. Adriana, Karizza, Beav, and Khim... More 

Was this review helpful? Yes 1
Morgantown, West Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Check in was easy. Service from Concierge, Bell Hops, etc was very good. The Room was gorgeous. I got the King Suite. The bedroom had a deep jacuzzi tub with a stone wall. Kitchen was fully equipped with cutlery, full-sized refrigerator, dishwasher, pots, pans, utensils, blender. Granite and stone table top. Generously sized kitchen table. Comfy couches in the living... More 

Was this review helpful? Yes 2
Starkville, Mississippi
Level Contributor
162 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The frustrations: every day something wasn't replaced in the room. First day, no washcloths. Second day, no coffee. Third day, no hand towels. Etc etc etc. On checkout day our conference was running until 11:30. I asked for an extension from the 10:00 checkout time (which is ridiculously early) and they wouldn't budge. This after I had to wait well... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your review with us. We are glad to know that you found your accommodations to be spacious. When in need of items like wash cloths, soap, and coffee, please be aware that you can request them from the convenience of your unit with the room phone provided. Being that we are such a large resort, daily... More 

Salt Lake City, Utah
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

There are only 4-8 units that have a hot tub on the balcony and a spiral staircase going up to a loft, but those are my favorite rooms! There are plenty of amenities staying here including the best steak I have ever eaten was in the resort restaurant. I highly recommend staying here, just don't buy in to the payments.... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

We love your positive review on our Westgate Park City Resort & Spa. It is such a pleasure to know that you were able to enjoy our wonderful restaurant and the various amenities that we offer to our guests. It is great to know that you would recommend us and look forward to your future stay. Sincerely, Luna More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We recently stayed at the Westgate and although our reservation problem caused us to be moved to a smaller unit, the hotel staff did everything possible to make sure our stay was a happy one. The location of the hotel is perfect and the management and staff are some of the best. The concierge also worked closely with us to... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

We appreciate your review. It is such a pleasure to see that you were able to enjoy a wonderful stay and that our resort staff was extremely helpful and friendly to you. We are glad that you were accommodated, although there were issues upon your arrival. It is our hope that you were able to take advantage of everything that... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Checking in took forever. Karizza was pleasant, inviting and super friendly from Philippines. She made things a bit calmer and easy going. We pre-checked in at 11:27am like they wanted us to to be able to get a phone call or text when our room was ready but we did not get a room until after 4pm. It was exhausting... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your feedback. We are so delighted to see that you were able to enjoy our great location and amenities, like our outdoor and indoor pools, out arcade room, and also your wonderful and comfortable unit accommodations that provided you and your family with great luxury. Although you had some hiccups at check in, we are glad... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

If you've never stayed at the Marriott Resorts in Park City then sure you will probably love this place. We decided to try Westgate this year for a change and will never come back. Everything that is awesome and totally FREE @ Marriott you pay for here including the kids club (nope - your kids can't come down & hang... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your experience with us. We are saddened to hear that your stay was less than satisfying for you. We want to let you know that we have taken note of all of your concerns regarding your stay, as it provides us with more insight on ways to improve our guests’ overall stay. We do, however, offer... More 

USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was an easy 35 min drive from the Salt Lake City airport through some spectacular mountain scenery. The hotel is nestled in the mountain at Park City and afforded many spectacular views from just about any place on the property. Check in was rapid and when an issue was detected with my room multiple people sprang into action... More 

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your feedback! We are so delighted to see that you found our resort to be a wonderful experience for you and your family. We hope that the amazing mountain views that you saw were breathtaking. Our resort staff aim to please in every way that they can and we’re glad to know that you experienced this... More 

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