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Marriott's MountainSide

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1305 Lowell Avenue, Park City, UT 84060
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Marriott's MountainSide
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348 Reviews from our TripAdvisor Community

Traveler rating
    181
    116
    29
    17
    5
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170
64
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8
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Callahan, Florida
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Traveling from the flat state of Florida we had called in advance (twice) to request a view. Imagine my suprise when our view consisted of a vertical rock face 20 ft outside our window. When I called for a new room I was told we had requested quiet & a view but we could not have both. (insert eye-roll) They... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The staff was very friendly and helpful The Cleaning crew was not. The bed had sock fuzz in it! The shower has hair! The fridge came with lettuce. .. They were under construction, but helpful.The parking was hard to come by even with a pass. They have family crafts, but were over booked and out of supplies when we went.... More 

Was this review helpful? Yes 1
Sandy, Utah
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I feel bad about Sarah W, who had such a negative experience and reported it. Hers is not a typical experience. She was in a lock-off portion of what is actually a beautiful and comfortable two bedroom suite. For months there have been notices on-line that construction would be taking place. Avoid construction if you want.... We just finished a... More 

Was this review helpful? Yes 1
Arcata, California
1 review
2 of 5 stars Reviewed 2 weeks ago

We came out for my brother's graduation and planned to stay at the hotel for approximately four days, then move on to a different location when the rest of our party arrived. The hotel, from the outside, looked impressive (aside from the construction wreckage around the front entrance). We had to be buzzed in through the parking garage, then drove... More 

Was this review helpful? Yes
MarriottVacationClub, Corporate Customer Care at Marriott's MountainSide, responded to this review

Thank you for your TripAdvisor review, Sarah. We apologize for not exceeding your expectations on your recent visit and thank you for bringing your concerns to our attention. We would like to learn more about your visit and have sent you a private message. We look forward to hearing from you soon. More 

Boise, Idaho
Top Contributor
85 reviews 85 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this location before and the staff and property is well maintained for an "ownership" resort. Marriott does a good job of managing the appearance and the staff was very friendly. With 6-7 hot tubs, a heated poll, and a great fitness center, you can't beat it. There's shops in the complex and downtown Park City is close.... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's MountainSide, responded to this review

Hi Jim! Thank you for the feedback on your recent family getaway to Marriott's MountainSide. It is fantastic to read you have found the resort ideal for your visits to Park City mentioning both the associates and well-kept facilities as highlights of your stays. We look forward to hosting everyone again soon! More 

Sandy, Utah
Top Contributor
135 reviews 135 reviews
19 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed April 21, 2015

Great location right next to The Park City Mountain Resort. Super service, friendly staff, and wonderful activities. We like the 5 different hot tubs that are connected by waterfalls. The scenery is super and is a great place for both winter and summer activities

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's MountainSide, responded to this review

Thank you for your review, Rick & Sue! It's great to hear you enjoyed your time with us in Park City. We are appreciative of your five-star review and for sharing your feedback on TripAdvisor. We hope to see you again soon at Marriott's MountainSide! More 

Salt Lake City, Utah
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed April 14, 2015

We loved spending a night at the resort. It was right on the mountain side of Park City Mountain resort. We stayed in a studio room with a small kitchenette. The bed was very comfortable. There is also a blu-ray player in the room so you can bring your own movies. The staff was very friendly and there were lots... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's MountainSide, responded to this review

Hello Michael! Thank you for the five-star TripAdvisor feedback on Marriott's MountainSide. It is thrilling to learn you found your overall getaway top-notch as a result of the comfortable yet-well-appointed room, service-driven associates, activities and pool areas. We look forward to hosting you both next time you travel to Park City! More 

Hoboken, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 5, 2015

Not worth the retail rate during peak season, but if you can get a good deal, it may be worth it. The rooms are large, and there's a great outdoor pool, but no restaurant or coffee shop. Try to stay in a room away from the activity center, the noise is a legitimate issue.

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's MountainSide, responded to this review

Thank you for your review, Gregory! We appreciate your feedback on your recent stay at Marriott's MountainSide. Your feedback about the pricing is appreciated and will be shared with the resort's revenue manager. Thank you again for your review and for visiting us in Park City ! More 

Davidsonville, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2015

My family and I stayed at this hotel after driving from Salt Lake City to go skiing and snowboarding at Park City. I booked a 2 bedroom suite with 1 king in each room as well as a full kitchen. We arrived around 9:30 am which was extremely early considering check in is at 4 pm. Hannah was working at... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's MountainSide, responded to this review

Thank you for sharing your experience on TripAdvisor! We are happy to hear you enjoyed your visit to the resort while in Park City. We look forward to our next stay at Marriott's MountainSide! More 

Hingham, Massachusetts
Top Contributor
64 reviews 64 reviews
35 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed March 28, 2015

For $550+/night in February, you deserve more. No shuttle down town, no restaurant, and while you are close to the Park City ticket office, you're not ski in/out. The hotel itself is ok though nothing special at all. We left a less expensive, mid-mountain hotel in Deer Valley to come here and this was really kind of a downer. I... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's MountainSide, responded to this review

Thank you for visiting Marriott's MountainSide during your recent trip to Park City. We are disappointed to hear you were underwhelmed during your recent stay with us. It is our goal to make you happy when staying at a Marriott resort and we are sorry to have not delivered. Thank you again for your feedback and for visiting us in... More 

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