Stayed in Greyhawk unit 9. The condo was clean, the rooms reasonably nice -- though I think we could have done better at this price. The problem-- the day after we showed up the hot tub in the unit stopped working. We had specifically told the rental agency when booking that we wanted a hot tub in the unit -- otherwise could have found something considerably less expensive. We called the agency, they promised to fix it. No dice. Called again, next day, again they promised, again nothing happened -- after a long day of skiing, returned to a cold hot tub. This would seem like a minor issue -- but we'd paid for it, looked forward to it. When we left, next day, still no repairs. After returning home I called the agency -- the man at the desk was testy and unhelpful, called me back the next week and offered to refund $150 -- this on a $2000 plus rental week. Not impressive! I wouldn't go back -- there is so much housing available in Park City, you should expect great service at... more
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