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Waldorf Astoria Park City

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2100 Frostwood Drive, Park City, UT 84098 (Formerly Dakota Mountain Lodge & Golden Door Spa)
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Waldorf Astoria Park City
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Waldorf Astoria Park City
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813 reviews from our community

Traveler rating
    569
    113
    74
    33
    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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There are newer reviews for Waldorf Astoria Park City
See the most recent reviews
Vancouver, Canada
1 review
5 of 5 stars Reviewed June 24, 2013

Beautiful hotel and fantastic service, internet was a little slow but no big deal. Staff are very kind, since the location of the hotel is not great in the middle of no where, they were willing to give me rides to places close by, no cost just tips.

Review collected in partnership with Waldorf Astoria

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Roseville, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 24, 2013

There were multiple fire alarm issues, our keys didn't work several times, the exterior front entrance was being painted and was a mess to get in and out of, we didn't have the option of parking our car throughout the day, and we were billed incorrectly.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 4
klh0320, General Manager at Waldorf Astoria Park City, responded to this review

Thank you for taking the time to write a review in regards to your stay at Waldorf Astoria Park City. We are very sorry to hear that your trip didn't go as smoothly as planned with the fire alarm issues, the exterior painting, and the problem with your keys. That certainly isn't how we want to be remembered as we... More 

Wisconsin
Top Contributor
53 reviews 53 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 22, 2013

First I must say the positive, the lobby of this hotel is fantastic. The rooms were small, bathroom small and not organized at all, your towels were next to the bed. Not to helpful if you are in the shower. Has a kitchenette, but no seating to speak of. We were here on off season and they ran out of... More 

Was this review helpful? Yes 3
klh0320, General Manager at Waldorf Astoria Park City, responded to this review

I would like to thank you for taking the time to share your recent experience at Waldorf Astoria Park City. I would like to personally apologize that your room did not meet your expectations and that the resort was having an issue with the hot water during your stay. This does not refelct the experience we want each guest to... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 18, 2013 via mobile

Stayed here for our wedding anniversary during the off season. Beautiful hotel with great service. The housekeeping services were outstanding, some of the best we have ever experienced. Shuttle service to and from Main Street also great. Exercise, spa facilities wonderful. Breakfast was very good. Doors were open, and it was a bit cold, but the wait staff was nice... More 

Was this review helpful? Yes
klh0320, General Manager at Waldorf Astoria Park City, responded to this review

We are very pleased to hear that you had an outstanding stay celebrating your wedding anniversary. We strive to make every guest's experience speical and are glad that we met your expectations. I hope we can welcome you back in the future for an other great stay. Best Regards, Kerry Hing General Manager More 

ogden, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2013

Booked a two bedroom bi-level for the weekend, got a great price, our room was the furthest from the lobby elevator, thus quite a hike every time I left the hotel, food was very good, overall atmosphere of the hotel was fantastic, will return again next year

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
Park City, United States
2 reviews
5 of 5 stars Reviewed June 17, 2013

We had an amazing 6 day stay. The staff took excellent care of me and my family. The location is fantastic and there are so many things to do in the area. The Waldorf facility is continually being updated and kept fresh. You will definitely enjoy your time if you choose to stay.

Review collected in partnership with Waldorf Astoria

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Salt Lake City
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 10, 2013

We stayed at the Waldorf Astoria Park City the first weekend in June. While the hotel is lovely and serene, there were a few issues with our stays. First, the good. We are Hilton Honors Gold and were upgraded to Studio Suite which I understand are a little larger than the regular suites. We found the pool, hot tubs, spa... More 

Was this review helpful? Yes 3
klh0320, General Manager at Waldorf Astoria Park City, responded to this review

Thank you for taking time to write a review in regards to your stay with us at Waldorf Astoria, Park City. We are happy to hear that you found our spa and gym to meet your expectations though are disappointed that we fell short in other areas during your stay. It is our goal to show consideration to each guest... More 

A TripAdvisor Member
5 of 5 stars Reviewed June 9, 2013

Staff was extremely attentive and the facilities were immaculate. Beautiful views from both the room and the grounds. Very convenient location. Never saw housekeeping in the halls but the rooms were cleaned quickly and were very fresh. Virtually everyone on staff greeted you and was most pleasant. Would definitely stay here again and highly recommend it to others traveling in... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed June 8, 2013

We booked our visit at the Waldorf Astoria for our ten year wedding anniversary. Our stay was the most enjoyable and memorable we have ever had at a hotel or resort. The staff were extremely accommodating, friendly and doting. They spoiled us beyond our expectations. We stayed in one of the King Suites and our room was very nice...the decor... More 

Was this review helpful? Yes
klh0320, General Manager at Waldorf Astoria Park City, responded to this review

Thank you for your review of Waldorf Astoria. It sounds like you had an amazing stay! We are so happy to hear that you were taken care of by our wonderful staff as they take great pride in looking after our guests. We hope to see you again in the future! Best Regards, Kerry Hing General Manager More 

san clemente, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 4, 2013

Hotel was excellent and worth the money. We were charged a resort fee for something I did not use. They didnt tell me about the resort fee upon check-in and when I asked about the fee they said all guests must pay it. Mis-leading.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
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