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Waldorf Astoria Park City

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2100 Frostwood Drive, Park City, UT 84098 (Formerly Dakota Mountain Lodge & Golden Door Spa)
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Waldorf Astoria Park City
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856 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Waldorf Astoria Park City
See the most recent reviews
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed August 29, 2013

Stunning Place. What an outstanding atmosphere but lets keep it real... Its park city all the resorts have amazing views and fantastic architecture. The staff was quite awesome. Walked down to the Waldorf for a evaluation for a party and met 3 amazing staff members. I want to focus on Stephen. The bartender that allowed us to relax while waiting... More 

Was this review helpful? Yes
klh0320, General Manager at Waldorf Astoria Park City, responded to this review

Thank you for taking time to write a review in regards to your visit. We are very pleased to hear that our team was able to make your experience memorable and we will certainly pass on your kind words to Stephen. We hope to see you again in the future! Best Regards, Kerry Hing General Manager More 

United States
1 review
5 of 5 stars Reviewed August 25, 2013

This hotel is centrally located. The staff is very helpful. The rooms are comfortable and well maintained. Breakfast on an outside terrace is delightful. Valet car service is efficient. Staff goes out of their way to be welcoming. A check-out problem was handled effectively.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
klh0320, General Manager at Waldorf Astoria Park City, responded to this review

We are so pleased to hear that you enjoyed yourself at Waldorf Astoria Park City. Our entire team aims to create a memorable experience for each guest and we are happy to hear that you felt welcomed. We hope to welcome you back in the near future for another wonderful stay. Best Regards, Kerry Hing General Manager More 

Orem, United States
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 20, 2013

Poor reception upon arrival. Staff was not helpful. Took 7 hours to get a roll away. No attention to detail. In room movie access was practically non-existant. Room service was 30 minutes late and cold. Bummer of a hotel. Especially for the price.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 8
klh0320, General Manager at Waldorf Astoria Park City, responded to this review

Thank you for taking time to write a review in regards to your stay. We are sorry to hear that we did not meet your expectations and that you had several issues relating to check-in, room service, and performance by our staff. We will take this feedback to better prepare ourselves for the future and to help improve our service.... More 

Fargo, United States
1 review
5 of 5 stars Reviewed August 18, 2013

This luxury ski resort hotel was a great place to stay in the summer. The staff was consistently helpful and friendly. We had mentioned upon check-in that we were celebrating our anniversary, and the next day at dinner in the lounge, we were surprised with complementary champagne and dessert. The Park City area offers plenty of activities: hiking, cycling, stand-up... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
klh0320, General Manager at Waldorf Astoria Park City, responded to this review

We are so happy to hear that you enjoyed your time at Waldorf Astoria Park City and we hope you had a wonderful anniversary! It's great that you had time to visit our spa as well for some relaxation. We hope that we made your trip memorable and that we may welcome you back in the future for another great... More 

Park City, Utah
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 13, 2013

We checked in to the Waldorf Park City for a getaway weekend. The property is beautiful. Food and service are also excellent. There was great live music on the patio which we listened to as we ate dinner. After dinner, supplies were provided to make your own S'mores over a fire pit by the pool (great fun). On Saturday, we... More 

Was this review helpful? Yes 2
Pensacola, Florida
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed August 12, 2013

We just returned from a week stay at the Waldorf. This was our first visit ever to Park City so we were going in BLIND. The Property is very nice not "wow" nice, but nice. The Canyons Resort area is very small. Once we drove around Deer Valley, we knew what area we should be staying. Check out Deer Deer... More 

Was this review helpful? Yes 2
Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 12, 2013

My wife and I love the Waldorf Astoria -- especially in August. (In our home state of Texas the weather readers have been uttering words like, "heat index of 109" without batting an eye.) The Waldorf is not only literally cool, it's a great base camp for day trips exploring the town of Park City or just being laid-back, staying... More 

Was this review helpful? Yes 1
klh0320, General Manager at Waldorf Astoria Park City, responded to this review

Thank you for taking time to review your stay with us at Waldorf Astoria Park City. We are so pleased to hear that you enjoyed a relaxing stay and got to enjoy the great Park City weather. It's always wonderful to hear that our rooms and restaurant met your expectations and we hope we can welcome you back in the... More 

Albuquerque, United States
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 7, 2013

When we checked in they lost our credit card information on file. We then were checked into a room that someone was already staying in. Dishes were in the sink and garbage was every where. We did not order room service but at check out they had a bill for $170.00 for room service. We argued about the bill and... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 11
Hong Kong, China
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 6, 2013

When hearing Waldorf Astoria, the expectations are high! Upon arrival in the one bedroom residence, it was definitely exceeding my expectations. With a nice bed, two bathrooms, a large living room, including dining room and high-end kitchen (incl. washer/dryer) it was a small slice of heaven. However in hospitality - service is a decisive key factor and that is where... More 

Was this review helpful? Yes 4
klh0320, General Manager at Waldorf Astoria Park City, responded to this review

Thank you for taking time to review your stay at the Waldorf Astoria Park City. I am happy to hear that you were pleased with your residence, however I apologize that there was confusion with your reservation upon your arrival. Our team members work hard to provide our guests with exceptional service and we hope we can have the pleasure... More 

Northville, United States
1 review
5 of 5 stars Reviewed August 6, 2013

The Waldorf Astoria Park City is a beautiful hotel that provided me with an amazing stay. The lobby and pool are outstanding, and the guest rooms very practicle and comfortable. Joel is an excellent concierge, and the General Manager Kerry Hing is outstanding and very present in overseeing an excellent staff.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
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