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Waldorf Astoria Park City

Certificate of Excellence
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2100 Frostwood Drive, Park City, UT 84098 (Formerly Dakota Mountain Lodge & Golden Door Spa)
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Waldorf Astoria Park City
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855 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 5 days ago NEW

There is no words that can describe how amazing our experience was!! We were on our honeymoon. It started with a surprise bottle of champagne and macaroons sent to our room with a extremely personal note from the head of food and beverage. After this we enjoyed the amazing poolside services. Then we went to the spa to enjoy couples... More 

Was this review helpful? Yes 1
Salt Lake City, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff was amazing! Shivan Nath who is food and beverage supervisor, and the entire staff pampered us the entire time! I would recommend this Hotel to anyone. The room was clean and up to date. The linens and beds were amazing. Every where you turned there was someone willing to help you with whatever you needed. The location is... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

We booked this hotel through Travelzoo and got an amazing deal. The staff were so nice and accommodating. One guy even made us cappuccinos (for free) after we inquired whether or not there was a coffee shop in the hotel. Shuttle into town was great, too! Highly recommend.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
Houston, Texas
Top Contributor
92 reviews 92 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a very nice hotel starting with all of the people who work here to make your stay most enjoyable. Whether it was Christie at the Concierge Desk, Mat at the Front Dest, or Tiffiny and Ryan in the breakfast restaurant, or even the bellmen and carhops who greet you when you arrive, everyone who works at this hotel... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We just arrived today and so far our visit has been fantastic. We had dinner at Powder here in the hotel. The artisanal cheese plate was delicious and the chefs favorite chicken dish is a must have. Ian our waiter not only took good care of us but gave us some great tips on what to do during our stay.... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

If you want attention and the greatest service ever. Make sure you see if Angela is working at the bar in the restaurant Powder. Some days she's even working out by the pool. Her cocktail are the best. The Waldorf is so lucky to have such a kind and attentive employee.

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Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel deserves all of the stars and diamonds possible. The amenities were all there and the concierge was beyond the best I have ever experienced, even with in this chains hotels! This property is spectacular and everyone should make the trip to Park City. I cannot express how much I am in love with this place!

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Hello Allison C, Thank you for taking the time to write about your experience at our resort. We do, indeed, have the finest concierge team in the business. We hope to see you in the near future. Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com More 

1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Trip advisor and the hotel charged me and neither company will help. 330.00 lesson. It was my 23rd anniversary and a much needed break. Best restaurant in Utah and beautiful room! If anybody actually uses and reads this site, how can I fix this problem.

Was this review helpful? Yes 5
San Francisco, California
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked months in advance to arrive to a letter from manager that the air conditioning was being serviced. No air conditioning available for entire stay of 7 days in the heat of a Park City summer! Master bedroom has absolutely no way of opening windows or doors to alleviate heat-they are built upstairs entirely within the room. Additionally my booking... More 

Was this review helpful? Yes 4
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Hello David S. Please accept my personal apology for the issues you experienced as our guest. We have completed the much needed repairs on the air conditioning units. Most importantly I encourage you to reach out to me personally so I can make this right. We hope to see you back soon. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com More 

NEW YORK
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and I had the pleasure of staying here while visiting my son in Utah! From the minute we pulled up to the front doors, we knew we picked the right place for us..,the views were breathtaking( still some snow on the peaks of the mountains in the background), the lobby was beautiful, rustic yet modern, and our bi-level... More 

Was this review helpful? Yes 2
WAPC_Team, General Manager at Waldorf Astoria Park City, responded to this review

Hello Kidgrieco, Thank you for the wonderful review and for bringing your family to beautiful Park City. We are thrilled to hear you enjoyed our mountain hospitality and amazing guest rooms. We look forward to welcoming you back in the near future. Sincerely, Kerry Hing General Manager Kerry.Hing@WaldorfAstoria.com More 

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