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Holiday Inn Express & Suites Orem/North Provo

#1 of 9 Hotels in Orem
Certificate of Excellence
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1290 West University Parkway, Orem, UT 84058
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Holiday Inn Express & Suites Orem/North Provo
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Holiday Inn Express & Suites Orem/North Provo
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117 reviews from our community

Traveler rating
    68
    37
    6
    6
    0
See reviews for
45
23
5
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Montreal, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

I recently stayed there for 2 weeks while on a business trip and was overall very satisfied. The place is clean and quiet, and like others mentionned it is well located with the I-15 nearby. Also,the surroundings are beautiful with the rocky mountains all around. My room was very spacious, with a king bed (wich was so comfortable i would... More 

Was this review helpful? Yes
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for taking time to fill out the review. Your time and comments are very much appreciated. We look forward to you staying again soon. More 

Wellington, New Zealand
Top Contributor
53 reviews 53 reviews
40 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

As someone who uses public transport at any opportunity, it was a relief to find how easy this place was to get to from the train station, although you'd need to plan ahead / know where you're going after dark. It is also pretty well situated for the university - an easy walk on the overpasses crossing the freeway. A... More 

Was this review helpful? Yes
Lisa S, Front Desk Staff at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Ranui T, Thank you for taking the time to complete the review. We really appreciate your input and hope that you will stay with us again soon. More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

We pulled into Provo late with exhausted kids. This place was comfy, clean, and quiet. The beds and pillows seemed exceptionally comfortable for a hotel, too. Breakfast was complimentary, and fun for the kids. Highly recommended!

Was this review helpful? Yes
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

katiedaugh, Thank you for recommending us and taking the time to complete the review. We hope that you will stay with us again soon. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 8, 2015

This is a new hotel and it's not well taken care off. My shower door didn't work. The lady at the front desk was rude. I stayed in this hotel 2 years ago and it was beautiful and nice and now the place has gone to crap. It is very sad that the employees are not taking care of it.

Was this review helpful? Yes
Lisa S, Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for taking the time to review our hotel, your review and comments help us resolve problems so that you and other guests don't face them again. We apologize for the inconveniences you faced during your stay but hope you will stay again soon. Again, thank you for your time and comments. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed January 31, 2015

Right next to a subway and gas station and 1 mile from tons of restaurants and stores. And right next to the i15 freeway. So a pretty decent located hotel. The hotel itself wasn't bad but had to ask 6 times to have a iron brought to my room which was a pain. But other then that a great hotel.

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Lisa S, Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for taking the time to complete the survey. We appreciate your input for training. More 

Belleville, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 23, 2014

Accomodating staff, very clean, excellent value and convenient location. Check-in was easy, staff gave us a room that was quiet, clean. Breakfast was included (we usually do not partake), so we grabbed fruit, coffee (snobs about it, but this was very good). Location is right off the interstate, but set back so that there is no noise. Well lit, safe,... More 

Was this review helpful? Yes 1
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for your great review and taking the time to post it on Trio Advisor. We appreciate your selecting our hotel for your travels. More 

SLC
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 22, 2014 via mobile

I just stayed at this hotel for three nights. The hotel is very clean and very nice. The customer service was also great. In the mornings they serve a free hot breakfast. A better breakfast selection from any other hotel I've been to who offers free food. I'd stay here again.

Was this review helpful? Yes 1
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for your review. We appreciate your staying with us. More 

Vancouver, British Columbia, Canada
Top Contributor
55 reviews 55 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 18, 2014

After a long day of driving this clean and comfortable hotel was very welcome. It is conveniently located close to the Interstate. The front desk staff were friendly and courteous and when ask about nearby restaurants that they would recommend, we were provided with discount coupons and easy driving directions (as an aside the recommended restaurant was great).

Was this review helpful? Yes
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for your great review. We appreciate your selecting our hotel. More 

Stevensville, Montana
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 19, 2014

After driving 12 hours this extremely clean and well kept modern hotel was a welcome site. Lobby had comfortable feel and friendly staff. Ease of getting onto the interstate is an extra bonus. Will use again.

Was this review helpful? Yes
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

We appreciate your review. My staff loves to provide a great guest experience. Thanks for choosing us. More 

Sydney
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 8, 2014

We stopped overnight after a long day's drive. Easy to find off the highway and with plenty of eating options just down the road. We paid $110 and it was very clean, the beds were excellent and there were many nice breakfast options. What more is there to say? It all worked well. Thank you Trip Advisor reviewers for your... More 

Was this review helpful? Yes 1
Lisa S, Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for taking the time to write this review. We appreciate your positive input. More 

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