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Holiday Inn Express & Suites Orem/North Provo

#2 of 10 Hotels in Orem
Certificate of Excellence
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1290 West University Parkway, Orem, UT 84058
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Holiday Inn Express & Suites Orem\/North Provo
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155 Reviews from our TripAdvisor Community

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Denver, Colorado
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travel from Idaho to Colorado and Orem is a Halfway stop for me. I love the Hampton Inn on the other side of the interstate (easier to go eat) but found this to be just a nice for about $35 less. The pool and hot tub have a great view of the mountains. The swimming pool was warm so... More 

Helpful?
Thank Susie1334
Casey C, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for choosing to stay at the Holiday Inn Express in Orem, Utah. We are happy to hear that your stay went well and appreciate your feedback. We hope you stay again soon. More 

Findlay, Ohio
2 reviews
5 of 5 stars Reviewed December 15, 2015

This is a modern, clean, quiet hotel. It's near the highway, but away from all the hustle and bustle. This is the place I stay when I'm in town visiting family. The breakfast area is large and clean, and there were many choices available. The staff is friendly, without being overbearing. For a quieter room, ask for one on an... More 

Helpful?
Thank hoddm
Casey C, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for taking the time to fill out the review. We appreciate your business and hope to see you again soon. More 

Albuquerque, New Mexico
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 9, 2015

I have stayed at this hotel many times since it opened. I have notice the last few times that things have begun to slip. The furniture and flooring is starting to look a little ragged. The bathroom had build up on parts of the shower and around the toilet. The second day, the room was never serviced by the housekeeping... More 

Helpful?
Thank Rebecca L
Casey C, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for taking the time to fill out the survey and leave us comments about your stay. We apologize for the inconveniences you faced during your stay and assure you that it is being taken care of. We hope that you will stay again soon. More 

Moab, Utah
Level Contributor
3 reviews
2 of 5 stars Reviewed November 13, 2015

I always stay at this holiday inn express. I have always paid cash for my stay. Last week I stayed there, I asked the person checking me in if I could pay cash for my stay, he said yes but that I would have to do it in the morning. I asked him if they were going to charge my... More 

Helpful?
Thank Tina K
Casey C, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Hello Tina, I first would like to apologize that our Front Desk Clerk did not do a better job explaining how our credit policy works with this and most hotels. We require all of our guests checking into our hotel to provide a credit card to check in as do most hotels. We will accept cash for your stay but... More 

Mead, Washington
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 9, 2015 via mobile

We stayed one night on our way through Utah. Newer hotel with friendly staff and nice room with great rates. We chose the two bedroom unit, was surprised that it had a big kitchenette with full sized fridge. Walk in shower was a hit for my two elderly parents.

Helpful?
Thank Dee M
Casey C, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for taking the time to fill out the review. We are glad your stay went well and hope to see you again. More 

Santa Clarita, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 25, 2015

Checked in here on a Sunday evening. Hotel is very clean and looks fairly new or was renovated. Room was nice and was very spacious. Hotel front desk person was pleasant and took the time to look up my HII number as i did not have it. Breakfast the next day was very good in terms of what was offered... More 

Helpful?
1 Thank matt h
Casey C, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for choosing to stay at the Holiday Inn Express in Orem, Utah. We appreciate you taking the time to fill out the review and hope you will stay with us again soon. More 

Nazareth, Belgium
Level Contributor
63 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed October 15, 2015 via mobile

Just stopped here on my way south. Parkjng was spacious enough for my car and trailer. Price was really good, front desk lady was friendly. Room was clean and spacious. Free breakfast was a better one. Definitely a place to stay again.

Helpful?
Thank Peterpoes
Casey C, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for choosing to stay at the Holiday Inn Express in Orem, Utah. We appreciate you taking the time to fill out the review and hope you will stay with us again soon. More 

Walhalla, South Carolina
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 10, 2015

Hotel was comfortable for overnight stay. Hotel computer did not work. Jessica was on the phone with a personal call. I waited five minutes for her to get off phone . She did not know how to fix computer.

Helpful?
Thank Robert B
Casey C, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for taking the time to fill out the review. We appreciate your feed back so that we can properly train our staff. We apologize for the inconveniences during your stay and we hope that you will stay with us again. More 

Palm Desert
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 5, 2015

On a road trip traveling through Utah, this was a good choice. Very convenient on/off the highway and close to city center. Property was well kept, clean and comfortable. A pleasant breakfast room for the morning meal. Would stay again.

Helpful?
Thank Frank H
Casey C, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for choosing to stay at the Holiday Inn Express in Orem, Utah. We appreciate you taking the time to fill out the review and hope you will stay with us again soon. More 

Utah
Level Contributor
3 reviews
5 of 5 stars Reviewed October 3, 2015 via mobile

Family trip with the kids. Rooms were clean, updated, and comfortable. We were on the first floor and the upstairs wasn't too noisy nor were doors or people walking down the halls keeping me awake all night. Swimming pool was a little small. Exercise room was nice with many different machines to choose from. Staff was friendly. The breakfast attendant... More 

Helpful?
Thank Krista D
Casey C, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for choosing to stay at the Holiday Inn Express in Orem, Utah. We appreciate you taking the time to fill out the review and hope you will stay with us again soon. More 

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