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Holiday Inn Express & Suites Orem/North Provo

#1 of 9 Hotels in Orem
Certificate of Excellence
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1290 West University Parkway, Orem, UT 84058
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Holiday Inn Express & Suites Orem/North Provo
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Holiday Inn Express & Suites Orem/North Provo
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121 reviews from our community

Traveler rating
    70
    38
    7
    6
    0
See reviews for
47
24
5
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

3.5. I love staying at Holiday Inn Express. They are updated, nice lobbies, great breakfasts, fresh rooms. This time was a bit lacking. I think the room was a bit of a disappointment--no bath tub, the art was old looking and it just didn't feel as clean and fresh as most I've stayed in. Still--lovely lobby and breakfast.

Was this review helpful? Yes
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for your review of our property. We appreciate your comments and letting us know about your concerns. We do have rooms with tubs for future reference. More 

PAGE
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

If this hotel isn't brand new, it is really close to being brand new. Staff was very helpful and very friendly. The rooms were in perfect condition and incredibly clean, giving you the feeling that you look for - that you are the first people staying in the room. The mattresses and pillows were great and led to a good... More 

Was this review helpful? Yes
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear that your stay went well. We hope to see you again soon at the Holiday Inn Express in Orem. More 

Fishers, Indiana
Top Contributor
217 reviews 217 reviews
49 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 2 weeks ago

New or newly refurbished - truly beautiful decor. Friendly check-in. Big well lit parking lot. Spacious room, comfortable bed - we stayed on a Club floor, and it was nice and quiet. Opportunities for improvement? One of our bathroom lights was out, which should have been noticed by housekeeping. Everything seemed quite clean - however when I cleaned up a... More 

Was this review helpful? Yes
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for staying with us. We appreciate your taking the time to write a review and for your input. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This was a very comfortable quiet place for my husband and I as well as a little chihuahua. Super friendly and helpful staff. The house keeping was impeccable, everything shines in this hotel. I would absolutely recommend it to a friend, and I would be happy to stay here again. While we were there we were invited to have complementary... More 

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Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for taking time to complete the review. We appreciate you input and hope that you will stay with us again soon. More 

Montreal, Canada
1 review
4 of 5 stars Reviewed April 2, 2015

I recently stayed there for 2 weeks while on a business trip and was overall very satisfied. The place is clean and quiet, and like others mentionned it is well located with the I-15 nearby. Also,the surroundings are beautiful with the rocky mountains all around. My room was very spacious, with a king bed (wich was so comfortable i would... More 

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Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for taking time to fill out the review. Your time and comments are very much appreciated. We look forward to you staying again soon. More 

Wellington, New Zealand
Top Contributor
53 reviews 53 reviews
40 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 22, 2015

As someone who uses public transport at any opportunity, it was a relief to find how easy this place was to get to from the train station, although you'd need to plan ahead / know where you're going after dark. It is also pretty well situated for the university - an easy walk on the overpasses crossing the freeway. A... More 

Was this review helpful? Yes
Lisa S, Front Desk Staff at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Ranui T, Thank you for taking the time to complete the review. We really appreciate your input and hope that you will stay with us again soon. More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2015

We pulled into Provo late with exhausted kids. This place was comfy, clean, and quiet. The beds and pillows seemed exceptionally comfortable for a hotel, too. Breakfast was complimentary, and fun for the kids. Highly recommended!

Was this review helpful? Yes
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

katiedaugh, Thank you for recommending us and taking the time to complete the review. We hope that you will stay with us again soon. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 8, 2015

This is a new hotel and it's not well taken care off. My shower door didn't work. The lady at the front desk was rude. I stayed in this hotel 2 years ago and it was beautiful and nice and now the place has gone to crap. It is very sad that the employees are not taking care of it.

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Lisa S, Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for taking the time to review our hotel, your review and comments help us resolve problems so that you and other guests don't face them again. We apologize for the inconveniences you faced during your stay but hope you will stay again soon. Again, thank you for your time and comments. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 31, 2015

Right next to a subway and gas station and 1 mile from tons of restaurants and stores. And right next to the i15 freeway. So a pretty decent located hotel. The hotel itself wasn't bad but had to ask 6 times to have a iron brought to my room which was a pain. But other then that a great hotel.

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Lisa S, Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for taking the time to complete the survey. We appreciate your input for training. More 

Belleville, Illinois
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 23, 2014

Accomodating staff, very clean, excellent value and convenient location. Check-in was easy, staff gave us a room that was quiet, clean. Breakfast was included (we usually do not partake), so we grabbed fruit, coffee (snobs about it, but this was very good). Location is right off the interstate, but set back so that there is no noise. Well lit, safe,... More 

Was this review helpful? Yes 1
Lisa S, General Manager at Holiday Inn Express & Suites Orem/North Provo, responded to this review

Thank you for your great review and taking the time to post it on Trio Advisor. We appreciate your selecting our hotel for your travels. More 

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