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TownePlace Suites Provo Orem

#3 of 9 Hotels in Orem
Certificate of Excellence
2.5 of 5
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873 North 1200 West, Orem, UT 84057
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TownePlace Suites Provo Orem
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Ranked #3 of 9 Hotels in Orem
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Marc M Escalante, Utah
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86 reviews from our community

Traveler rating
    51
    17
    11
    5
    2
See reviews for
32
10
9
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Escalante, Utah
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel was easy on/easy off of Interstate 15. Staff was very pleasant to a person. The room had amenities for which I would have expected to pay much more. We had a wonderful stay and will certainly be back.

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West, Texas, United States
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was a nice hotel, with super friendly, and helpful staff. Location is also good- easy to find and convenient. The reason for four stars and not five is because we rented a suite, complete with a refrigerator, stove, living area, and bedroom. However, what ruined the initial impression was the stale grease smell when you first walked into the... More 

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking time to share a review about your recent stay. I would like to apologize about the unpleasant smell in your room. I know that you expect a clean, fresh room, without any smells or odors. You are correct, we do have guests that will stay for weeks or months at a time and do a lot... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed in this hotel for 10 days while my husband was on business. I have to say, this was probably the best hotel stay we've ever had! The room was clean, and we were very impressed by the amenities they provide for your long stay. Dishes, flatware, pots and pans, coffee, etc were all provided. They even run the... More 

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your comments about your recent stay and for your kind words! It really made my day to read that this was your best hotel stay! We are so pleased that you had a good experience and that you enjoyed our extended stay suites and amenities. I am especially grateful for your comments about Sara. She is... More 

Angels Camp, California
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my first time experiencing the Towneplace Suites brand, and I was so impressed! The checking process was smooth and simple, we got to our room, quickly took a look around and then headed down for some R&R at the hotel's indoor pool and hot tub. First off, everything is immaculately clean and well manicured. The bed, bathroom, and... More 

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking the time to post about your recent stay. I am so pleased that you enjoyed our hotel! Our great staff takes pride in clean, well-maintained rooms and providing excellent service. I am so glad that their efforts are noticed. Your kind comments are much appreciated. Please come and stay with us again when need a hotel... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I recently stayed 3 nights at this lovely hotel. Taylor at the front desk was so friendly and helpful. My room was clean, comfortable and quiet. I will definitely stay here again. Great location. Great staff.

Was this review helpful? Yes 1
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your comments about your recent stay. I am so glad that you enjoyed our hotel. Taylor really is great and is part of an amazing team. We look forward to having you stay with us again the next time you are in Orem. Mark Stoddard General Manager More 

1 review
5 of 5 stars Reviewed April 2, 2015

My husband and I stayed here and had a great experience. Walker checked us in and was very friendly and efficient. Taylor helped us with things to do in the area and was a great help. Everyone was friendly and professional. Our room was amazing! It was clean and beautiful and the housekeeping staff kept it clean each day of... More 

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your kind comments! It is so nice to see that you enjoyed our rooms. I was even more pleased to read your comments about our great staff! Taylor and Walker are such amazing assets as are all the great people that work here! They will be recognized for their service. Thank you and please come again! Mark... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2015

I recently stayed 3 nights at the TownPlace Suites in Orem, UT and had a great experience. The rooms are clean and the bed was super comfy; my overall stay was very relaxing. Even though the hotel is located right next to the Interstate I didn't hear any noise from cars, or from anyone in nearby rooms. Breakfast was very... More 

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying with us and thank you for sharing you experience. I'm so happy to see that you enjoyed our comfortable rooms and I am especially happy to see that our staff did a good job taking care of you. I feel like we have a great group of people working here! Thank you again and come see... More 

Minneapolis, Minnesota
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 19, 2015

I stay here 4-5 times a year for business, my stays are often 4 days or so. The hotel offers a clean, up-to-date environment. Rooms are spacious and have a small walk through kitchenette area that included a refrigerator, dishwasher, microwave and sink. The staff is very thoughtful. Breakfast includes a variety of options and its easy to find health... More 

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you so much for sharing your thoughts on Tripadvisor. We truly do appreciate your repeat business! We are so pleased that you are able to settle-in and feel at home when you stay with us. This is our goal. Thank you again and hopefully we'll see you soon! Mark Stoddard General Manager More 

Prescott Valley, Arizona
Top Contributor
129 reviews 129 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 4, 2015

Stopped in for a night in the midst of a long trip. The hotel is nice and new, though a bit close to the interstate for me. The staff people were friendly and helpful. The room was clean. I agree with the comment that the TV selection is really marginal. The breakfast is typical for a TPS, not as nice... More 

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking time to share your comments on tripadvisor! We are so glad you stopped for the night. Thank you for your kind comments about our friendly staff and clean rooms. I am pleased to let you know that as a brand, TownePlace Suites is making some improvements to our breakfast selection. You will see this in all... More 

Waterford, Michigan
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 4, 2015

We use this as our hotel of choice for business in Orem and have always had friendly service, clean and spacious rooms and get it at a very reasonable price. Ample parking. Quiet with a nice seating area downstairs where we can meet up before leaving for the office or dinner. Never any issues and I'm booked to stay here... More 

Was this review helpful? Yes
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you so much for your repeat business! We are so pleased that you enjoy the service from our great team, and our large, clean rooms. And we do take pride in being able to offer a great hotel at a very reasonable price. Again, thank you for taking time to share your thoughts about our hotel and thank you... More 

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