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TownePlace Suites Provo Orem

#2 of 9 Hotels in Orem
Certificate of Excellence
2.5 of 5
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873 North 1200 West, Orem, UT 84057
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TownePlace Suites Provo Orem
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Ranked #2 of 9 Hotels in Orem
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
joshua m
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90 Reviews from our TripAdvisor Community

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Traveler rating
    54
    18
    11
    5
    2
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33
11
9
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (90)
  • Mar-May only
    (31)
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    (9)
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    (19)
All months
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The rooms are clean and well maintained. The staff is friendly and courteous. A good morning breakfast, stayed in the business king sweet and well worth the cost. Great location off of freeway. Across the street is a grocery store that is nice. Overall great experience.

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Oldham
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Large room. Comfortable beds. Kitchenette with a good range of facilities. The included breakfast was very pleasant too. Made to feel very welcome by Taylor on reception. The use of the term "suites" might be pushing the boundaries, but the table and sitting areas were genuinely appreciated. Supermarket, petrol station and McDonalds nearby. Numerous other options a short drive away.

Was this review helpful? Yes
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying with us and for sharing your thoughts on Tripadvisor. I am so glad that you enjoyed our rooms, beds, and breakfast. I am particularly grateful for your recognition of Taylor. She is an important part of our team. Thank you again and please come and stay again! Mark Stoddard General Manager More 

Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Nice newer location. My room was very quiet, clean and a comfortable bed. The sofa was a bit worn and some of the drawers would not stay shut but overall a nice place to stay. The front desk person Karrington was awesome. Very helpful at checkin and every time I passed by he called me by my name. Great personal... More 

Was this review helpful? Yes
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you so much for your feedback. Carrington is great and he will be recognized for his service. We appreciate your business and hope you will stay again soon! Mark Stoddard General Manager More 

Sycamore, Illinois
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 28, 2015

Friendly greeting on arrival. Great staff. Newer hotel and furnishings. Large king room with great views. Just what was expected of a Marriott hotel. Breakfast in the morning was good. Good location with easy access to Interstate15. Culvers restaurant was walking distance away. Gas station was right next door. Great nights sleep. Quiet hotel even though crowded with families and... More 

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your kind comments. I am so pleased that you enjoyed our location, room, and breakfast. We appreciate your business and hope you will stay again soon! Mark Stoddard General Manager More 

Escalante, Utah
1 review
5 of 5 stars Reviewed May 28, 2015

The hotel was easy on/easy off of Interstate 15. Staff was very pleasant to a person. The room had amenities for which I would have expected to pay much more. We had a wonderful stay and will certainly be back.

Was this review helpful? Yes
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying with us and for taking time to share a review! I am very glad that you enjoyed our rooms and great location. I am also glad that you found this to be a great value. Thank you again and please come again soon! Mark Stoddard General Manager More 

West, Texas, United States
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 27, 2015

This was a nice hotel, with super friendly, and helpful staff. Location is also good- easy to find and convenient. The reason for four stars and not five is because we rented a suite, complete with a refrigerator, stove, living area, and bedroom. However, what ruined the initial impression was the stale grease smell when you first walked into the... More 

Was this review helpful? Yes
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking time to share a review about your recent stay. I would like to apologize about the unpleasant smell in your room. I know that you expect a clean, fresh room, without any smells or odors. You are correct, we do have guests that will stay for weeks or months at a time and do a lot... More 

1 review
5 of 5 stars Reviewed May 27, 2015 via mobile

We stayed in this hotel for 10 days while my husband was on business. I have to say, this was probably the best hotel stay we've ever had! The room was clean, and we were very impressed by the amenities they provide for your long stay. Dishes, flatware, pots and pans, coffee, etc were all provided. They even run the... More 

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your comments about your recent stay and for your kind words! It really made my day to read that this was your best hotel stay! We are so pleased that you had a good experience and that you enjoyed our extended stay suites and amenities. I am especially grateful for your comments about Sara. She is... More 

Angels Camp, California
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 26, 2015

This was my first time experiencing the Towneplace Suites brand, and I was so impressed! The checking process was smooth and simple, we got to our room, quickly took a look around and then headed down for some R&R at the hotel's indoor pool and hot tub. First off, everything is immaculately clean and well manicured. The bed, bathroom, and... More 

Was this review helpful? Yes
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking the time to post about your recent stay. I am so pleased that you enjoyed our hotel! Our great staff takes pride in clean, well-maintained rooms and providing excellent service. I am so glad that their efforts are noticed. Your kind comments are much appreciated. Please come and stay with us again when need a hotel... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2015

I recently stayed 3 nights at this lovely hotel. Taylor at the front desk was so friendly and helpful. My room was clean, comfortable and quiet. I will definitely stay here again. Great location. Great staff.

Was this review helpful? Yes 1
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your comments about your recent stay. I am so glad that you enjoyed our hotel. Taylor really is great and is part of an amazing team. We look forward to having you stay with us again the next time you are in Orem. Mark Stoddard General Manager More 

1 review
5 of 5 stars Reviewed April 2, 2015

My husband and I stayed here and had a great experience. Walker checked us in and was very friendly and efficient. Taylor helped us with things to do in the area and was a great help. Everyone was friendly and professional. Our room was amazing! It was clean and beautiful and the housekeeping staff kept it clean each day of... More 

Was this review helpful? Yes
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your kind comments! It is so nice to see that you enjoyed our rooms. I was even more pleased to read your comments about our great staff! Taylor and Walker are such amazing assets as are all the great people that work here! They will be recognized for their service. Thank you and please come again! Mark... More 

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