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TownePlace Suites Provo Orem

#3 of 9 Hotels in Orem
Certificate of Excellence
2.5 of 5
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873 North 1200 West, Orem, UT 84057
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TownePlace Suites Provo Orem
Best prices for: 1 room 1 guest
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Ranked #3 of 9 Hotels in Orem
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Terri M
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82 reviews from our community

Traveler rating
    48
    16
    11
    5
    2
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32
7
9
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (27)
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    (19)
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1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed 3 nights at this lovely hotel. Taylor at the front desk was so friendly and helpful. My room was clean, comfortable and quiet. I will definitely stay here again. Great location. Great staff.

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1 review
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here and had a great experience. Walker checked us in and was very friendly and efficient. Taylor helped us with things to do in the area and was a great help. Everyone was friendly and professional. Our room was amazing! It was clean and beautiful and the housekeeping staff kept it clean each day of... More 

Was this review helpful? Yes
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your kind comments! It is so nice to see that you enjoyed our rooms. I was even more pleased to read your comments about our great staff! Taylor and Walker are such amazing assets as are all the great people that work here! They will be recognized for their service. Thank you and please come again! Mark... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I recently stayed 3 nights at the TownPlace Suites in Orem, UT and had a great experience. The rooms are clean and the bed was super comfy; my overall stay was very relaxing. Even though the hotel is located right next to the Interstate I didn't hear any noise from cars, or from anyone in nearby rooms. Breakfast was very... More 

Was this review helpful? Yes
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying with us and thank you for sharing you experience. I'm so happy to see that you enjoyed our comfortable rooms and I am especially happy to see that our staff did a good job taking care of you. I feel like we have a great group of people working here! Thank you again and come see... More 

Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 19, 2015

I stay here 4-5 times a year for business, my stays are often 4 days or so. The hotel offers a clean, up-to-date environment. Rooms are spacious and have a small walk through kitchenette area that included a refrigerator, dishwasher, microwave and sink. The staff is very thoughtful. Breakfast includes a variety of options and its easy to find health... More 

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you so much for sharing your thoughts on Tripadvisor. We truly do appreciate your repeat business! We are so pleased that you are able to settle-in and feel at home when you stay with us. This is our goal. Thank you again and hopefully we'll see you soon! Mark Stoddard General Manager More 

Prescott Valley, Arizona
Top Contributor
126 reviews 126 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 4, 2015

Stopped in for a night in the midst of a long trip. The hotel is nice and new, though a bit close to the interstate for me. The staff people were friendly and helpful. The room was clean. I agree with the comment that the TV selection is really marginal. The breakfast is typical for a TPS, not as nice... More 

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking time to share your comments on tripadvisor! We are so glad you stopped for the night. Thank you for your kind comments about our friendly staff and clean rooms. I am pleased to let you know that as a brand, TownePlace Suites is making some improvements to our breakfast selection. You will see this in all... More 

Waterford, Michigan
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 4, 2015

We use this as our hotel of choice for business in Orem and have always had friendly service, clean and spacious rooms and get it at a very reasonable price. Ample parking. Quiet with a nice seating area downstairs where we can meet up before leaving for the office or dinner. Never any issues and I'm booked to stay here... More 

Was this review helpful? Yes
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you so much for your repeat business! We are so pleased that you enjoy the service from our great team, and our large, clean rooms. And we do take pride in being able to offer a great hotel at a very reasonable price. Again, thank you for taking time to share your thoughts about our hotel and thank you... More 

Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015 via mobile

We stayed with our five young kids, including a baby. We had two rooms, both were very clean and spacious. We got two rooms because lately it seems that one isn't big enough for our size family. One probably was enough even with a port a crib. The service was excellent and friendly, and very prompt bringing stuff to our... More 

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your experience. We are so glad that you had a positive experience at our hotel with you family. Please come and stay with us again when your travels bring you back to Orem! Mark Stoddard General Manager More 

San Antonio, Texas
Top Contributor
80 reviews 80 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed February 17, 2015

I stayed in a TownePlace Suites in Albuquerque and loved it so I chose this hotel for my four night stay in Orem. The room was OK but the TV reception was terrible. The included breakfast was the worst I've ever encountered in a hotel of this caliber. I ate it the first morning but drove about five miles to... More 

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your candid comments about your experience at our hotel. We certainly don’t enjoy negative feedback but it helps us improve. You mentioned a couple of key points that I would like to address to show you our commitment to create a better experience for you and other guests. As a brand, TownePlace Suites is launching a... More 

State College, Pennsylvania
1 review
5 of 5 stars Reviewed January 18, 2015

I was in Orem for business with Utah Valley University, and I am so glad I stayed here. It was clean and convenient and comfortable. But, the best part of my stay was the amazing service and friendly staff. Everyone working there was so friendly and helpful. The front desk workers were especially personable and hospitable, especially Madison, who went... More 

Was this review helpful? Yes
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your comment about your recent stay. It was so nice to hear that you had a great experience. You are right, we have a great staff! I will make sure that Madison is recognized for her service. Being just down the road from Utah Valley University, we hope you will choose to stay with us the... More 

American Fork, Utah
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2014

We have been staying at TownPlace Suites for a little more than two months because of a transfer at work. Their staff is very professional and always willing to help. Walker is an excellent night manager. He is always making sure that we are taken care of and have everything we need to make our stay more comfortable and enjoyable.... More 

Was this review helpful? Yes 1
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

First, I would like to thank you for staying with us. We are built for extended stays and it is so nice to have people here for an extended period. It is a treat to get to know our extended stay guests and to see familiar faces. I would also like to thank you for the kind comments about our... More 

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