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All 9 Orem hotels

TownePlace Suites Provo Orem

2.5 of 5 Hotel   |   873 North 1200 West, Orem, UT 84057
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75%
Ranked #4 of 9 hotels in Orem
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Richard S Jackson, Tennessee
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  • Reviews (61)
  • Photos (21)
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  • Room tips (16)
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61 people have reviewed this hotel

Traveler rating
    35
    10
    11
    3
    2
See reviews for
25
5
7
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Jackson, Tennessee
1 review
4 of 5 stars Reviewed 2 weeks ago

I arrived in the middle of the night after an uncomfortable flight and was given a helpful, sympathetic reception by the night staff. The hotel van even picked me up after an appointment in town the next day and got me back without a complaint, then arranged transportation back to the airport when my crowded day fell apart on me.... More

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Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was clean and the staff was friendly. However the internet speed is painfully slow and the business center is no better. In the end, I had to go elsewhere to conduct business. As a gold member, it is rare to find a Marriott so ill equipped to handle necessary business on the road. The hotel is otherwise a... More

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Surabaya, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stay here for 1,5 months because our house is being renovated after fire. Nice room with small kitchen so I can cook our daily meal. It has decent refrigerator and close to Win Co (just a cross the street). They have coin laundry as well so it safe my time. Love the indoor swimming pool. So I can swim... More

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Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 4 weeks ago

I haved stayed at many of Marriott's porperties but had never stayed at a Towneplace Suites. I absolutely loved it. The room was comfortable and very homey. I loved the decor and the design. THe staff was aboslutely fabulous and very friendly and helpful. I will definitely stay at this property again and again.

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Alamo, Nevada
1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay at the hotel was very pleasant. The rooms are very nice and well kept. The staff was very helpful, especially Chance at the front desk. He went extremely friendly and went above and beyond to offer any help we needed. I would highly recommend this hotel.

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Walnut Creek CA
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I've stayed here five times in the last ten weeks. The rooms are clean and spacious, with functional kitchenettes, nice work stations and a bathtub deep enough to actually soak. The beds are amazingly comfy, better than many in hotels with more "stars". The staff are friendly bad very helpful. They throw in free WiFi which worked well for me... More

Was this review helpful? Yes 1
Michael G, Director of Sales at TownePlace Suites Provo Orem, responded to this review

Dear Guest, Thank you for taking the time out of your day to leave us a review. We are thrilled to hear that you enjoyed your stay and the amenities of the hotel. We look forward to seeing you next time. Have a great day! More

Atlanta, Georgia
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 15, 2014

The hotel did a pretty good job for the level of accommodation it represents. I would give it a 3.5 rating if I could. The room décor was what I called "Euro-kea"...kind of Ikea budget European style. Not sure why I'm getting placed in handicap access rooms lately...not that big a deal...I imagine the room was bigger because of that... More

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Michael G, Director of Sales at TownePlace Suites Provo Orem, responded to this review

Dear Guest, We are grateful for your feedback and will use the information that you provided to go over some things that we can control asap. We are always working to improve and can assure you that your feedback will help us in our staff training. When you are in need of lodging again in Utah County please reach out... More

St. George, Utah
1 review
5 of 5 stars Reviewed June 14, 2014

My daughter and her family live in Utah County and we love to stay at the towneplace suites every time we come for a visit. The rooms are very nice and having the kitchen makes it very convenient. The hotel is right off the freeway so its easy and quick to get places. There is a Winco across the street... More

Was this review helpful? Yes
Michael G, Director of Sales at TownePlace Suites Provo Orem, responded to this review

Dear Guest, Thank you for leaving us with your feedback in regards to your stay. Your feedback is very important to us. We are thrilled to hear that you enjoyed your stay and benefitted from all of the amenities that our hotel has to offer. Thank you for letting us know. We look forward to serving you and your family... More

Senior Contributor
24 reviews 24 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 13, 2014

I dont know what these other reviewers saw in this hotel??? My room was very "run down" and not the cleanest. The front desk staff and maintenance man were super friendly and helpful. Overall I would rate this property a 5 out of 10 and most likely would not stay there again.

Was this review helpful? Yes
Michael G, Director of Sales at TownePlace Suites Provo Orem, responded to this review

Dear Guest, Thank you for taking the time to leave a review about your recent stay with us. We do appreciate your feedback. We are sorry to hear that your feelings about our hotel being "run-down" and not the cleanest. We pride ourselves in cleanliness and since we are a newer hotel, we opened in 2010, we are suprised to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

I wanted to reach out and comment on my 20 member soccer team incredible stay at this hotel. The staff was very friendly, accommodating to our needs, and helpful with information. We utilized every amenity the hotel offered; We use the community BBQ to cook the team a huge steak dinner! (A 24 hour Winco is across the street with... More

Was this review helpful? Yes 1
Michael G, Director of Sales at TownePlace Suites Provo Orem, responded to this review

Dear Guest, We are thrilled to hear about your teams experience while staying in our hotel. Thank you very much for providing us the opportunity to serve you and your team during your trip to Utah County. Your detailed comments in regards to our friendly staff, large rooms, room ammenities, and location across the street from the Winco Grocery store... More

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Additional Information about TownePlace Suites Provo Orem

Address: 873 North 1200 West, Orem, UT 84057
Phone Number:
Location: United States > Utah > Wasatch Range > Orem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Provo Orem 2.5*
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Also Known As:
TownePlace Suites Provo Orem Utah

21 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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Room/suite (11)
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Bathroom (1)
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Pool/beach area (1)
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Dining (2)
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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The TownePlace Suites Orem by Marriott gives you easy access to the I-15 freeway and is conveniently situated within 1 mile of Symantec, Mozy, Utah Valley University, Timpanogos Hospital, and Access Data. This hotel allows you to experience all that Utah Valley has to offer including Timpanogos Storytellers Festival, Sundance Ski Resort, Thanksgiving Point, Timp Harley Davidson, and Brigham Young University. We are Utah Valley's first choice for long term business travel or families in need of temporary residential living. This extended-stay hotel helps you balance work and life as you like, with the comfort, and flexibility you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. Guests will enjoy our complimentary breakfast and relax by our indoor pool. Come enjoy the suite life at the TownePlace Suites Provo Orem. ... more   less 
Number of rooms
100

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