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All 9 Orem hotels

TownePlace Suites Provo Orem

2.5 of 5 Hotel   |   873 North 1200 West, Orem, UT 84057
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Ranked #3 of 9 Hotels in Orem
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 16, 2014
Wei H Warren, New Jersey
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70 reviews from our community

Traveler rating
    40
    13
    11
    4
    2
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31
6
7
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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1 review
2 of 5 stars Reviewed 2 days ago NEW

I never, ever, ever, ever write reviews but I'm taking my time to do so because I was so disappointed. First off, this hotel is a stones throw from the major highway. This might be a plus for some but for me, having stayed almost a week, was not good. Seeing that it was so close to the highway, I... More

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Warren, New Jersey
Top Contributor
141 reviews 141 reviews
129 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed September 16, 2014

Suite is clean, spacious and functional with tons of storage spaces and simple deco. Staff are friendly and helpful. Wifi is stable. Breakfast is not very impressive though. Convenient location to eateries and highway.

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your thoughts about your recent stay! I am so glad that you enjoyed our suites and location and that our staff took good care of you. I am sorry that our breakfast did not meet your needs. As a brand, TownePlace Suites is exploring different options and will roll out a new breakfast offering soon. Your... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 23, 2014

While I love my room what really stood out for me was the excellence service that I received. Everyone was so friendly. This includes the housekeepers to the front desk personnel. Everyone was so professionally and warm.

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Kathy, Thank you so much for sharing your kind comments about your stay. I am so pleased that you enjoyed your stay. Our goal is provide excellent service so I am happy to read that our staff delivered. Please come and stay with us again. Mark Stoddard General Manager More

Utah
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2014

We chose to stay here because it had the size of rooms we needed for the group we had. We stayed in a 2 room suite with 2 Queens and a Sofa bed - plenty of room for all of us - 5 in total. The property was very clean and well kept and it was close to all the... More

Was this review helpful? Yes 2
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking time to share your comments on Tripadvisor. I am so glad that your family enjoyed our two bedroom suite. We do appreciate your kind comments. Please come and stay with us again. Mark Stoddard General Manager More

St. George, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

We had a great experience at the TownePlace Suites. We stayed for a soccer tournament and the hotel was so conveniently located near both the soccer complex, restaurants, shopping, etc. The hotel was so easy to access - just off the freeway. The employees were so friendly and professional and the rooms and grounds were so clean and nice. Breakfast... More

Was this review helpful? Yes 1
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your comments on Tripadvisor! I am so glad that you enjoyed our hotel during your soccer tournament. It is good to see that our location, staff, and facilities were able to meet your needs. Please come and stay again! Mark Stoddard General Manager More

Elko, Nevada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed August 5, 2014

The staff was really great! We got in late and one of the guys at the front desk helped us get the pull out bed ready for our daughter. Above and beyond! We had a fabulous sleep! The bed was sooo comfy. Breakfast was good. And the guy at the front desk, Chance was really nice and helpful in pointing... More

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thnk you for taking time out of your day to share your review on tripadvisor. I am so pleased that you enjoyed your stay. I am glad that you enjoyed our comfortable bed and our breakfast. I am especially happy to read your comments about our staff. We feel like we have a wonderful staff and it is great to... More

Bellevue
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 31, 2014

A great staff makes a big difference and this place has a service oriented crew. Décor is pretty plastic but they more than make up for it by personal attention. A lot of the guests seem to be regulars and I can see why.

Was this review helpful? Yes
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

I am so glad that we were able to exceed your expectations. You are right, a great staff goes a long way. We feel like we have a stellar staff! Thank you for stay with us and thank you for sharing your comments! Mark Stoddard General Manager More

Jackson, Tennessee
1 review
4 of 5 stars Reviewed July 8, 2014

I arrived in the middle of the night after an uncomfortable flight and was given a helpful, sympathetic reception by the night staff. The hotel van even picked me up after an appointment in town the next day and got me back without a complaint, then arranged transportation back to the airport when my crowded day fell apart on me.... More

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for reviewing our hotel and thank you for your kind comments. I am so glad that our wonderful staff members assisted after a difficult day of travel. Our goal is to make you feel at home. We are very grateful for your business and we hope to see you again soon! Mark Stoddard General Manager More

Denver, Colorado
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 6, 2014 via mobile

The hotel was clean and the staff was friendly. However the internet speed is painfully slow and the business center is no better. In the end, I had to go elsewhere to conduct business. As a gold member, it is rare to find a Marriott so ill equipped to handle necessary business on the road. The hotel is otherwise a... More

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Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking time to share your experience on tripadvisor. I am so pleased that you found our hotel clean and our staff friendly. I would like to apologize that the internet did not meet your needs. After yours, and some other comments about our internet, we have upgraded our connection. We now also have options for those guests... More

Surabaya, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 26, 2014

We stay here for 1,5 months because our house is being renovated after fire. Nice room with small kitchen so I can cook our daily meal. It has decent refrigerator and close to Win Co (just a cross the street). They have coin laundry as well so it safe my time. Love the indoor swimming pool. So I can swim... More

Was this review helpful? Yes
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you so much for your long-term business! We love to have our extended stay guests and I'm so glad that we could make you feel at home. If your travels bring you back to Utah, please come see us again. Mark Stoddard General Manager More

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Additional Information about TownePlace Suites Provo Orem

Address: 873 North 1200 West, Orem, UT 84057
Location: United States > Utah > Wasatch Range > Orem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Provo Orem 2.5*
Number of rooms: 100
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TownePlace Suites Provo Orem Utah

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