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All 9 Orem hotels

Comfort Inn & Suites Orem

2.5 of 5 Hotel   |   427 West University Parkway, Orem, UT 84058 (Formerly Fairfield Inn)
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Ranked #4 of 9 Hotels in Orem
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 19, 2013
Laura B Monticello, Utah
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149 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Inn & Suites Orem
See the most recent reviews
Monticello, Utah
1 review
5 of 5 stars Reviewed February 19, 2013

We completely enjoyed our stay at the Comfort Inn. We've been here before and will return again. The breakfast was delicious, the rooms clean and well stocked and the staff friendly. The motel is located conveniently to the freeway as well as the shopping district. Thanks Ranjan for making our stay pleasant.

Was this review helpful? Yes
GMUT115, General Manager at Comfort Inn & Suites Orem, responded to this review

Thanks so much for choosing our location! We're so glad you enjoyed our complimentary breakfast and that our staff was helpful and friendly. We look forward to seeing you again! More

Salida, CO
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 18, 2013

Tori was the best! Very helpful regarding places to eat. We had our two dogs with us and charging $20.00 per pet PER NIGHT is totally out of line. Was told it is at the discression of the owner. I knew this when I made the reservation so shame on me but shame on the owner also. Stayed at a... More

Was this review helpful? Yes
GMUT115, General Manager at Comfort Inn & Suites Orem, responded to this review

Thanks so much for choosing our location! I'm sorry the pet fee was more than you cared for. Thank you for bringing it to my attention. I'm glad my staff was able to work with you and only charge you 50% of the pet fee for the remainder of your stay. I'm so glad Tori and the rest of the... More

Mililani, Hawaii
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 15, 2013

Jason and Jamon went above and beyond to make our stay awesome! They say it's the little things that count...like a warm pool to swim in, comfortable beds, cleanliness and a wonderful breakfast, but the people are what set this place apart. Great service, value for the money and a fine location.

Was this review helpful? Yes
GMUT115, General Manager at Comfort Inn & Suites Orem, responded to this review

Thanks for choosing our hotel! I'm so glad Jason and Jamon were accommodating. Customer service is our number one priority here at the Comfort Inn & Suites! We hope to see you soon! More

St. George, Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2013

I stay at this CI twice a month while on business trips. Ranjan and her staff do a outstanding job of customer service. Suzanne in the breakfast room always makes sure the food is fresh and full.. The rooms are always clean. Don't forget to ask for a discount coupon for Applbee's that is across the street.

Was this review helpful? Yes 2
GMUT115, General Manager at Comfort Inn & Suites Orem, responded to this review

Thanks so much for choosing our location! We are happy to hear Suzanne is taking care your breakfast needs! Glad you enjoyed your stay here, we hope to see you soon! More

Poway, California
1 review
5 of 5 stars Reviewed January 3, 2013

Tori Wade not only was helpful and friendly as we checked in, but she also helped by sending back an item I had left in the room. It was a quick stay, but I would stay here again next time I'm in the area.

Was this review helpful? Yes
GMUT115, General Manager at Comfort Inn & Suites Orem, responded to this review

Thanks so much for choosing our location! I'm so glad my staff was able to locate your lost item and return it to you promptly. We can't wait to see you again! More

Kaysville, Utah
1 review
5 of 5 stars Reviewed January 2, 2013

I left my camera in our hotel room and checked out. I didn't realize I had left it there, but I called back a few hours later and it had been turned in. Tori at the front desk helped out and I found their service to be great. Perhaps I'm a bit pessimistic, but I found it refreshing that my... More

Was this review helpful? Yes
GMUT115, General Manager at Comfort Inn & Suites Orem, responded to this review

Thanks so much for choosing our location! I'm so glad Tori was able to assist you in the returning of your camera! Our house keeping staff is impeccable in their honesty. We can't wait to see you again! More

ft. duchesne
1 review
5 of 5 stars Reviewed December 20, 2012

i do enjoy staying her this is our stop my children fell at home and feel they can relax which is a good sign. ranjan has a outstading service with us she makes our stay stays relax. ranjan is a prvides a clean envierment if we are any way unhappy she goes out of her way to make shure we... More

Was this review helpful? Yes
GMUT115, General Manager at Comfort Inn & Suites Orem, responded to this review

Thank you for choosing our location! We're so glad you enjoy staying here. We hope to see you again soon! More

Ogden, Utah, United States
1 review
5 of 5 stars Reviewed December 9, 2012

me and my daughter went to a dance comp this last weekend the 7th of dec and the whole team stayed they gave us the group rate which saved us money,and when we were there whatever we asked for the were very nice to gt what we needed.the night employee was super nice and the manager Ranjan was very nice... More

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Sun Lakes, Arizona
1 review
5 of 5 stars Reviewed December 1, 2012

Chase was the evening clerk when I stopped after a long day on the road. He went over and above to make me feel welcome. And he chose a room that was away from the road so I could have an uninterrupted sleep. In a hurry to get on the road the next morning, I inadvertently left a pair of... More

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Pasadena, California
1 review
5 of 5 stars Reviewed November 29, 2012

The room that we originally stayed in had some issues and the staff was super considerate in finding us another room. The beds were comfy and the breakfast in the morning had a lot to choose from; something for everyone. Also loved the indoor pool which was nice since it was very cold outside when we stayed. All in all,... More

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Additional Information about Comfort Inn & Suites Orem

Address: 427 West University Parkway, Orem, UT 84058 (Formerly Fairfield Inn)
Phone Number:
Location: United States > Utah > Wasatch Range > Orem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Orem 2.5*
Number of rooms: 77
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Also Known As:
Orem Comfort Inn
Comfort Inn Orem
Comfort Inn & Suites Orem Utah

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