We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Orem hotels

Comfort Inn & Suites Orem

2.5 of 5 Hotel   |   427 West University Parkway, Orem, UT 84058 (Formerly Fairfield Inn)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn & Suites Orem to your Saves list
Comfort Inn & Suites Orem
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
77%
Ranked #4 of 9 hotels in Orem
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Debbie M Logan, Utah
  • Overview
  • Reviews (144)
  • Photos (43)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (29)
  • Location
  • More
true
Write a Review

144 people have reviewed this hotel

Traveler rating
    75
    37
    15
    8
    9
See reviews for
50
28
7
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Logan, Utah
1 review
5 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay, especially as we had a couple of personal requests which were granted. Remjan was very gracious, and Matt at the front desk helped accommodate our needs. Our room was clean, and the bed was comfortable.

Was this review helpful? Yes
Lubbock, TX
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Another night, another bed. Nothing fancy, but a clean room. well situated in regard to the i Interstate. The breakfast was very basic, but at lest the floors were clean and the coffee, well, OK. None of the desk staff could give info regarding local bike rides. Thank goodness, just one night. Oh yeah, AC kinda noisy, but what do... More

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear Guest We are truly sorry that you did not enjoy your stay to the fullest, We are truly sorry at our staffs lack of knowledge about potential local bike rides, however if you come back through our area the closest place for a bike ride other then the streets in the area would be to take a bike ride... More

1 review
5 of 5 stars Reviewed 2 weeks ago

It was my third time to stay in the place and i always love to come back whenever we go long driving in central pat of US, because the place is clean and spacious. accessible to convenient stores and of course Umakant and Ranjan Patel and the rest of the staff were very accommodating.

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear guest- It warms our heart to see a guest return and stay with us when they pass through our area.These moments are truly uplifting for us because It shows us how good a job we are doing, I will be sure to let everyone know that you appreciate their hard work and effort, and we can't wait to see... More

henderson, Nv
Top Contributor
61 reviews 61 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The bedding was great and extra towels. Very quiet, and good breakfast. The bathrooms needed updating. The pool was quiet large but it seemed dirty as was the walkway surrounding it and the bottom of the pool. It was also a great price so overall a good value if you don't go swimming.

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear Guest- Thank you for your words, we are glad you enjoyed your room as well as our breakfast. We are sorry that the pool area was dirty, we have it scheduled for refurbishment come winter when we are slow and won't inconvenience our guests. Hopefully the next time you come through we will have finished that project. Looking forward... More

Rockport, Texas USA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Front desk personnel friendly and helpful. Location was good. However, room was not the cleanest. Looking for a place to plug in my computer, I found clipped toenails (several of them) between the bed and nightstand and layers of dust behind the dresser on all the cords. I won't recommend this hotel to anyone, just because of the dirt found.... More

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear guest- We are terribly sorry that the room was not cleaned properly, and I can ensure you we will talk to our house keepers about this problem. It is truly unacceptable. We hope that you will give us another try the next time you are in the area. More

Mahomet, Illinois
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were coming back from a trip to northern Montana, and had to stop for fuel and rest. The Comfort Inn was right up the street, so we decided to call it a day. What a nice surprise. The room was excellent, the bed was extremely comfortable, and the inn was spotless. There's an inside pool, and food is within... More

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear Guest- we are so glad that you enjoyed your stay at our hotel and that you had such wonderful things to say. I will be sure to let our staff know how much you appreciated their hard work, and that you had such nice things to say about our front desk staff. We are truly glad that you chose... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 23, 2014 via mobile

If you need a nice place to stop this will work. The service was great. Staff was helpful and kind even printing directions for us. Rooms were nice and clean and slightly dated. Beds and linens were fine, but better pillows would have been nice.

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear guest, we are so glad you enjoyed your stay at our facility, I will be sure to pass your words on to our staff, I'm sure they will appreciate it. We are currently in the process of updating our facility with new furniture, hopefully the next time you stay with us we will have finished this. We look forward... More

Arizona
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 20, 2014

We had made a cross country month long road trip to see the sights. Due to an ongoing promo of Choice Hotels, we stayed at their properties all along the way. This property was near the freeway, but not close enough to be noisy. It was wonderfully quiet, clean and very nice. The room was oversized king with everything we... More

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear guest, on behalf of our staff let me thank you for your kind words, I will be sure to inform our breakfast staff how much you appreciated the hard work. We are ecstatic that you enjoyed our facilities, and we look forward to seeing you next time your in the area. Until then be safe, and have a wonderful... More

Merced, California
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 13, 2014

I have zero tolerance for lint on towels and sheets, and this place passes my high standards. The hotel is not new and it is showing wear, but it is absolutely clean. I initially found this place because of reviews by previous guests. I'm glad I checked in. Beds were comfortable, staff was helpful and pleasant. The most important thing... More

Was this review helpful? Yes 1
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear guest, thank you for your kind words about our hotel, we are so glad we were able to exceed your expectations and pass your high standards. We pride ourselves on the cleanliness of our hotel, and we always enjoy our guests letting us know how we are doing. We are sorry we didn't have room for you when you... More

Milton, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 4, 2014

Very nice hotel. Clean rooms. Good location. Friendly staff. Great Breakfast. Only problem was internet signal kept dropping while my son trying to watch his movie on his iPad. Overall, a nice place. We would use again if needing a over night stay.

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear Guest we are glad you enjoyed your stay with our hotel, and for your kind words. We are terribly sorry to hear about the trouble you had with the internet and we assure you we are constantly working to get our network in tip-top shape for our guests. We are very glad you enjoyed the breakfast and were happy... More

Owners: What's your side of the story?
If you own or manage Comfort Inn & Suites Orem, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Inn & Suites Orem? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites Orem

Address: 427 West University Parkway, Orem, UT 84058 (Formerly Fairfield Inn)
Phone Number:
Location: United States > Utah > Wasatch Range > Orem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Orem 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Priceline, Expedia, Booking.com, Tingo, HotelsClick, Choice Hotels, Hotels.com, BookingOdigeoWL and Venere so you can book your Comfort Inn & Suites Orem reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Orem Comfort Inn
Comfort Inn Orem
Comfort Inn & Suites Orem Utah

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Dining (4)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Orem with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
77

Questions & Answers

Questions? Get answers from Comfort Inn & Suites Orem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer