We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn & Suites Orem

2.5 of 5
Hotel website
Hotel deals
427 West University Parkway, Orem, UT 84058 (Formerly Fairfield Inn)
Special Offer
Choice Privileges Points
Comfort Inn & Suites Orem
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #6 of 9 Hotels in Orem
A recent review
5 of 5 stars reviewed yesterday
Peggy Baldwin M... M
Add Photo Write a Review

20 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    5
    6
    4
    2
    3
See reviews for
4
5
Solo
0
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
  • All months
    (20)
  • Mar-May only
    (6)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (6)
All months
Level Contributor
6 reviews
5 of 5 stars Reviewed yesterday NEW

We are at the end of a long road trip and getting eager for our own bed. The Comfort Inn at Orem was a nice substitute. My husband and I both had a great night's sleep on a very comfortable bed. Our room was clean and roomy. We would definitely stay here again.

Was this review helpful? Yes
Phoenix, Arizona
1 review
1 of 5 stars Reviewed 6 days ago NEW

we were traveling quite a bit and staying in several different hotels, but my wanted more than the $50 motel six. She found this comfort inn and we got a room. There were signs that talked about the construction- the hallways were a mess with wallpaper hanging off and stained carpet, we could live with that.. But then as I... More 

Was this review helpful? Yes

Travelers are raving about these Orem hotels

Vejle, Denmark
Level Contributor
48 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here before. Nice beds. Small bathroom, with zink outside in a small room.Friendly staff. OK breakfast with hot. Earlier awardwinner. Nothing new under the sun.Close to a Walmart. Would stat again.

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear Valued Guest, Your review is a huge help to travelers looking to know more about The Comfort Inn and Suites Orem. I am happy to hear that everything was above expectation for you. We love our location and are also glad you took advantage of the great restaurants and shopping centers we have nearby. Happy Travels, Jill Mower General... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

It's okay. The staff was friendly. The rooms were clean and comfortable. There was some remodeling taking place, but that was okay. Breakfast was good and rooms were easily booked. This was the second hotel we tried. The first was booked online with a different company. This was booked at the last minute easily.

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear Happy Guest, Thank you for taking time out of your busy day to leave a review about your stay at The Comfort Inn and Suites Orem. We are happy knowing that you enjoyed your stay and the service that you received while staying with us. Come back and visit again! Kind Regards, Jill Mower General Manager Comfort Inn and... More 

Albuquerque, New Mexico
1 review
2 of 5 stars Reviewed 5 weeks ago

We have enjoyed Comfort Inns in the past, but we found the bed very uncomfortable. We could feel the bed springs poking us all night. The walls are very thin also. The sign up front said remodeling was in the works and hopefully new mattresses are on the list. Won't stay here again.

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear Valued Guest, I am so sorry to read of your stay and would like to offer my deepest apologies. Thank you for the review and bringing these issues to my attention. As you may have notice we have begun hotel renovation. We are extremely excited about the up coming upgrades. I hope you will consider staying with us again... More 

Clearfield, Utah
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 26, 2015 via mobile

This hotel is fine, the bed was comfortable and there was a fridge in the room which is nice. There was a big stain on the floor which was slightly disturbing. The bathroom was clean and nice. Breakfast was nothing to write home about. When I got there it was out of pretty much everything and was slowly being restocked,... More 

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear Guest, Thank you for being our guest and I am sorry to read that your stay was less than satisfactory. I appreciate your descriptive review and thank you for letting me know the areas we can improve on. We have begun renovation and are extremely excited about the upgrades coming to our hotel. I hope when traveling thru Orem... More 

Chicago, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

My stay at this hotel was perfect. Plenty of options for breakfast. Rooms were quiet and comfortable. Nothing fancy but clean and comfortable which is what you expect staying at a Comfort Inn. Didn't use the pool. Breakfast was sparse on the weekend but during the week it was plentiful.

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Kathy, Thank you for taking a few minuets to provide your feedback. The team here at Comfort Inn and Suites Orem, strives to make every guest experience care free and comfortable. I was pleased to read that you received that great service. Please visit again when travelling thru Orem. Best Regards, Jill Mower General Manager More 

Phoenix, Arizona
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 25, 2015

This is my 4th or 5th business stay at this Orem hotel. Service has remained high (thank you, Christopher) for making my stay a quiet and comfortable one. Room was clean and functional. Not elaborate but that was not what I expected. Didn't try the continental breakfast in the morning but have had not complaints on previous stays. I'll definitely... More 

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Rsadow123, I am pleased to read that we were able to provide you with another comfortable stay here at The Comfort Inn and Suites Orem. I will be sharing your wonderful comments with our staff especially Christopher. We look forward to serving you in the future. Happy Travels Jill Mower GM Comfort Inn and Suites Orem More 

2 reviews
4 of 5 stars Reviewed March 4, 2015

We stayed at this hotel because we stayed there before. It was clean front desk was very helpful. Breakfast was good. The only thing with this hotel I think they need to change beds. And get bigger pillows. All others was great. if I go there again I will stay there

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, General... More 

Ocean Shores, Washington
Level Contributor
97 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 2, 2015

I had an experience with this particular front desk clerk that has not been topped before or since. I travel a lot for work and stay in a lot of hotels. This clerk actually was rude and was arguing with me. So finally the manager or owner came out and realized that customer service was not being top priority with... More 

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issue with your requests at the front desk on your last visit. I have shared your feedback with the front desk department to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

5 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay