We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Orem hotels

Comfort Inn & Suites Orem

2.5 of 5 Hotel   |   427 West University Parkway, Orem, UT 84058 (Formerly Fairfield Inn)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn & Suites Orem to your Saves list
Comfort Inn & Suites Orem
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
78%
Ranked #3 of 9 hotels in Orem
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Mckinnonme
  • Overview
  • Reviews (138)
  • Photos (43)
  • Amenities
  • Q&A
  • Room tips (27)
  • Location
  • More
Write a Review

138 people have reviewed this hotel

Traveler rating
    72
    36
    14
    7
    9
See reviews for
48
25
7
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

If you need a nice place to stop this will work. The service was great. Staff was helpful and kind even printing directions for us. Rooms were nice and clean and slightly dated. Beds and linens were fine, but better pillows would have been nice.

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear guest, we are so glad you enjoyed your stay at our facility, I will be sure to pass your words on to our staff, I'm sure they will appreciate it. We are currently in the process of updating our facility with new furniture, hopefully the next time you stay with us we will have finished this. We look forward... More

Arizona
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had made a cross country month long road trip to see the sights. Due to an ongoing promo of Choice Hotels, we stayed at their properties all along the way. This property was near the freeway, but not close enough to be noisy. It was wonderfully quiet, clean and very nice. The room was oversized king with everything we... More

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear guest, on behalf of our staff let me thank you for your kind words, I will be sure to inform our breakfast staff how much you appreciated the hard work. We are ecstatic that you enjoyed our facilities, and we look forward to seeing you next time your in the area. Until then be safe, and have a wonderful... More

Merced, California
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have zero tolerance for lint on towels and sheets, and this place passes my high standards. The hotel is not new and it is showing wear, but it is absolutely clean. I initially found this place because of reviews by previous guests. I'm glad I checked in. Beds were comfortable, staff was helpful and pleasant. The most important thing... More

Was this review helpful? Yes 1
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear guest, thank you for your kind words about our hotel, we are so glad we were able to exceed your expectations and pass your high standards. We pride ourselves on the cleanliness of our hotel, and we always enjoy our guests letting us know how we are doing. We are sorry we didn't have room for you when you... More

Milton, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel. Clean rooms. Good location. Friendly staff. Great Breakfast. Only problem was internet signal kept dropping while my son trying to watch his movie on his iPad. Overall, a nice place. We would use again if needing a over night stay.

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear Guest we are glad you enjoyed your stay with our hotel, and for your kind words. We are terribly sorry to hear about the trouble you had with the internet and we assure you we are constantly working to get our network in tip-top shape for our guests. We are very glad you enjoyed the breakfast and were happy... More

Jackson, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 22, 2014

I use Comfort Inn & Comfort Inn & Suites and like knowing what i'm getting for a overnight stay . The owners of this particular one is on premise and very helpful .. I tried calling choice hotels to make reservations but couldn't seem to get someone on the phone .. I call to compare rates and it's quite different... More

Was this review helpful? Yes 1
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear Guests I am glad you liked your stay and enjoyed the environment at our place. I thank you from the bottom of our heart. Omar and Ranjan Patel More

Tulsa, Oklahoma
Top Contributor
110 reviews 110 reviews
52 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed June 20, 2014

Had a late arrival. Hotel is in a good location to where I had business. Room was clean and nice. Very easy access from highway. Nice breakfast and breakfast room. The breakfast seemed to shut down a bit early at 9:00. Seems most hotels are stopping at 9 these days. 9:30 would be better in my book. Would probably come... More

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear guest- Thank you for staying with us, and we are glad you enjoyed our location. We are constantly trying to improve every aspect of our facility to ensure that everyone of our customers are satisfied with their stay. I assure we will consider your comment about the breakfast hours, and we look forward to seeing you again. More

Bountiful, Utah
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2014

After having difficulties with reservations made through a third party, the owners, Ranjan and Omar were very helpful assisting me directly. Once enlightened by these owners I cancelled the "Reservation Desk" which is affiliated with Expedia, and I was able to get my room directly with their help. I would caution you to use Choice Hotels or this property directly... More

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear guest, we are so glad we were able to help you out with your reservation, and are glad you have continued to choose our facility over the years. It warms our hears to see the same guests continuing to stay with us, it shows us that we are doing a great job and we really appreciate it. We look... More

Tucson
Top Contributor
114 reviews 114 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed June 15, 2014

We use Comfort Inns a lot on our travels; you generally know what you are getting into. We stayed in Orem after a long day's drive, with another day in front of us. And we needed the advertised Wi Fi to keep up with some necessary business. It was late when we arrived, and our reservation was honored, but not... More

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear guest We are truly sorry that we did not meet and exceed your expectations on this stay. We have been doing some major upgrades to our internet system over the past month in order to ensure that each of our guests gets a consistent speed and that no one individual is able to take the entire bandwidth to themselves... More

Portland, Oregon
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 5, 2014

We did not actually end of staying here, but our experience with the front desk staff - Matt and Ranjan - was excellent! They listened to our request, did some research, and made every effort to accommodate us.

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear Guest, thank you very much for such kind words about the staff. we were very sorry that you weren't able to stay with us, however we are very glad we were able to work with you, and help you out. I will share your kind words with the staff so they will know just how much you appreciated their... More

Vejle, Denmark
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 4, 2014

Comfort Inn, Orem, Utah Nice place. Very friendly lady manager at front disk. Nice rooms with a view to mountains from frontside. Very easy access from highway. Fast and well working internet.Nice bath with the sink outside in a seperate room. Nice breakfast and breakfastroom..Almost neighbour to Walmart. Will stay here again ..Can recommend this Comfort Inn.

Was this review helpful? Yes
OremGM, General Manager at Comfort Inn & Suites Orem, responded to this review

Dear Guest- thank you for taking the time to write such a nice response about our hotel, we take great pride in our customer satisfaction and your feedback is very appreciated. We will always strive to exceed our guests expectations and we are glad we exceeded yours. We look forward to seeing you again, and we will continue to strive... More

Owners: What's your side of the story?
If you own or manage Comfort Inn & Suites Orem, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Inn & Suites Orem? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites Orem

Address: 427 West University Parkway, Orem, UT 84058 (Formerly Fairfield Inn)
Phone Number:
Location: United States > Utah > Wasatch Range > Orem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Orem 2.5*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Travelocity, Choice Hotels, Orbitz, Booking.com, Expedia, Tingo, HotelsClick, BookingOdigeoWL, Hotels.com, Agoda and Venere so you can book your Comfort Inn & Suites Orem reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Orem Comfort Inn
Comfort Inn Orem
Comfort Inn & Suites Orem Utah

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Dining (4)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
77

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer