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All 9 Orem hotels

Hampton Inn and Suites Orem

2.5 of 5 Hotel   |   851 West 1250 South, Orem, UT 84058
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84%
Ranked #2 of 9 hotels in Orem
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Brian P Burleson,TX, United States
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  • Reviews (227)
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227 people have reviewed this hotel

Traveler rating
    124
    66
    23
    9
    5
See reviews for
83
57
9
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Burleson,TX, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is one of my favorites. Great value in cleanliness and staff. Good location for my needs. I do wish the breakfast was a llittle more robust, but it's "FREE" so I can't complain too much. There is an IHOP adjacent to the parking lot you can walk to if you want.

Review collected in partnership with Hampton

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thanks for the nice comments and good scores on your last stay! We'll see if we can "beef up" the breakfast selections a little bit for you next time :) Come see us again soon! More

1 review
3 of 5 stars Reviewed 3 days ago NEW

This was an older facility with smaller bathroom accommodations. Lobby needed updating and the entry/lobby carpet needed cleaning. The staff was very professional and informative. The breakfast lacked the quality of most Hamptons.

Review collected in partnership with Hampton

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thank you for your comments, it is time for some carpet cleaning which we have scheduled this week. More

Jackson, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

The sheets come off all the way because you sink so far into the mattress. Really bad if you have back problems. The breakfast is excellent. The indoor pool is very load. We had to ask for towels 3 different times. Over 25 minutes before they restocked them. WiFi didn't work. It would say your connected, but wasn't able to... More

Review collected in partnership with Hampton

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thanks for your review of the hotel. Sorry to hear that the mattress in your room was too soft, I'll take a look at it to see if it's time for replacement. I apologize for any inconvenience with the internet connection as well, it seems to be up and working at this point. I hope you'll come back again, and... More

Chicago, United States
1 review
4 of 5 stars Reviewed 1 week ago

Overall a good hotel and experience. Had a plumbing problem with room shortly after arrival and were upgraded to a suite at no additional charge. Suite was very nice. Staff courteous and efficient. Good location.

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

So glad to read that your stay was up to snuff :) Sorry for the plumbing issue, I appreciate your understanding. More

Powell, Wyoming
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I always stay at the Hampton Inn when I'm in Orem, UT. Great service, clean room, good beds. You will be happy staying here. I've stayed in the suites and in the regular rooms and have been happy in both. The food is good too.

Review collected in partnership with Hampton

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thanks for a great review! More

San Antonio
Top Contributor
207 reviews 207 reviews
45 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Service was friendly but that was about it. We requested a quiet room but we're put next to the stairs and elevator. A number of parents seemed to think this was summer camp and too many kids had a great time running up and down the hall and stairs. We tried to get breakfast but the young lady that worked... More

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

I'm sorry to hear that your experience with us was not a pleasant one. To your point regarding the noise in the hallways, as with most hotels there are times when we have teams, or just a large amount of families due to holidays, etc. that can unfortunately result in noise. I apologize also for the trouble you had at... More

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed here many times. For larger families it is a must! The suites have 2 queen bed, a pull out in the living room with a full size refrigerator, and stove. Plenty of room for everyone!! The 2 queens close off from the main room, so that one person could nap while another group could watch TV and... More

Review collected in partnership with Hampton

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thanks so much for the nice review and the high marks on your stay with us! After returning from a vacation myself with my family, I too appreciate the extra space provided in our suites...it wasn't always available in the hotels I stayed at on the road. Thanks again for taking the time to write in, please visit again when... More

Senior Contributor
23 reviews 23 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a warm and welcoming place this is! If you want to stay in a nice, affordable hotel while traveling through beautiful Utah, choose this delightful hotel. The employees could not be any nicer and will always greet you with a smile and lend a helping hand. The small exercise room boasts a beautiful view of the mountains in the... More

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

What a nice review! There's not much I can say except a big THANK YOU! I just returned from vacation myself, and your comments made my day upon returning to work. I hope we'll see you again, until then please take care. More

Seattle, WA
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Running children in the room above us and it is after 11 pm. We're here through Sunday. Not as nice as Holiday Inn 2 minutes from here. Hard to get to from crazy freeway exit. Good proximity to UVU but swimming pool door was kept closed to the huge patio (what could have been great was lame), and there was... More

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Sorry to read that your stay was not pleasant. We would have been happy to open the sliding glass doors in the pool had we known that you would have liked them open. We keep the doors closed in an attempt to not only keep the pool room temperature comfortable, but also to keep the area clean from leaves, etc.... More

West Sacramento, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

We addressed the issue of the pool being cold and we kept getting different answers, we specifically wanted a hotel with a heated pool. We addressed it every day and the pool temperature never changed. When I made the initial complaint the staff stated that someone complained the day earlier, Yet they still did not make any changes to fix... More

Review collected in partnership with Hampton

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

I'm so sorry that your stay was not up to the level that you've come to expect from us. I think there are some legitimate reasons for the pool temperature, etc...however the coolness of the water certainly wasn't due to the rain??? Sorry about that. I'll be sure to speak with the front desk agent who was working with you.... More

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Additional Information about Hampton Inn and Suites Orem

Address: 851 West 1250 South, Orem, UT 84058
Phone Number:
Location: United States > Utah > Wasatch Range > Orem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Orem 2.5*
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Also Known As:
Hampton Inn And Suites Orem Hotel Orem
Hampton Inn Orem
Orem Hampton Inn
Hampton Inn Hotel Orem
Hampton Inn And Suites Orem Utah

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
130

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