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All 9 Orem hotels

Hampton Inn and Suites Orem

2.5 of 5 Hotel   |   851 West 1250 South, Orem, UT 84058
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83%
Ranked #2 of 9 hotels in Orem
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Margaret R Lopez Island, United States
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231 people have reviewed this hotel

Traveler rating
    126
    66
    23
    11
    5
See reviews for
86
58
9
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Lopez Island, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a great stay at this hotel! The staff was very helpful and friendly, the room was clean and very spacious. It fit our family wonderfully well! We appreciated the complimentary breakfast as well as the shaving cream that we forgot! :) Thank you.

Review collected in partnership with Hampton

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Big Lake, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel was everything I expect when travelling. Beds were great, room quiet, close to shops and restaurant's. Housekeeping went above and beyond - in hotel during the day and they returned and cleaned during evening while out. Front desk was very friendly and accommodating. Would definitely stay there again!

Review collected in partnership with Hampton

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Red Deer, Canada
Contributor
16 reviews 16 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Stayed at this location in July. The room had been excessively sprayed with air freshener (I assume) or some cleaning product. When we notified the front desk, the solution was to open the window and send maintenance with a fan to air the room out. We ended up having to leave for about three hours to give it a chance... More

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thanks for providing some valuable feedback on your stay. I want to apologize for the room not smelling fresh and clean as it should. I'll be sure to speak with the housekeeping staff regarding the issue. I will also speak with the front desk attendant on duty at that time in regards to the apparent lack of concern shown towards... More

Vernal, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

not very clean, very friendly the one on duty when we were there. food was wonderful, service there was wonderful in the breakfast area, pool was great, so was hot tub. I hope next time i have to go to the city my stay at the hilton will be better, this hampton was not a very clean place. the guy... More

Review collected in partnership with Hampton

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

I apologize for any areas of the hotel that seemed unclean during your stay. I have spoken with the staff and feel we have corrected any issues that you may have experienced. Please consider us again next time you are in the Orem area, I feel confident you'll see improvement. More

Burleson,TX, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is one of my favorites. Great value in cleanliness and staff. Good location for my needs. I do wish the breakfast was a llittle more robust, but it's "FREE" so I can't complain too much. There is an IHOP adjacent to the parking lot you can walk to if you want.

Review collected in partnership with Hampton

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thanks for the nice comments and good scores on your last stay! We'll see if we can "beef up" the breakfast selections a little bit for you next time :) Come see us again soon! More

1 review
3 of 5 stars Reviewed 1 week ago

This was an older facility with smaller bathroom accommodations. Lobby needed updating and the entry/lobby carpet needed cleaning. The staff was very professional and informative. The breakfast lacked the quality of most Hamptons.

Review collected in partnership with Hampton

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thank you for your comments, it is time for some carpet cleaning which we have scheduled this week. More

Jackson, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The sheets come off all the way because you sink so far into the mattress. Really bad if you have back problems. The breakfast is excellent. The indoor pool is very load. We had to ask for towels 3 different times. Over 25 minutes before they restocked them. WiFi didn't work. It would say your connected, but wasn't able to... More

Review collected in partnership with Hampton

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thanks for your review of the hotel. Sorry to hear that the mattress in your room was too soft, I'll take a look at it to see if it's time for replacement. I apologize for any inconvenience with the internet connection as well, it seems to be up and working at this point. I hope you'll come back again, and... More

Chicago, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall a good hotel and experience. Had a plumbing problem with room shortly after arrival and were upgraded to a suite at no additional charge. Suite was very nice. Staff courteous and efficient. Good location.

Review collected in partnership with Hampton

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

So glad to read that your stay was up to snuff :) Sorry for the plumbing issue, I appreciate your understanding. More

Powell, Wyoming
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always stay at the Hampton Inn when I'm in Orem, UT. Great service, clean room, good beds. You will be happy staying here. I've stayed in the suites and in the regular rooms and have been happy in both. The food is good too.

Review collected in partnership with Hampton

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thanks for a great review! More

San Antonio
Top Contributor
217 reviews 217 reviews
50 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Service was friendly but that was about it. We requested a quiet room but we're put next to the stairs and elevator. A number of parents seemed to think this was summer camp and too many kids had a great time running up and down the hall and stairs. We tried to get breakfast but the young lady that worked... More

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

I'm sorry to hear that your experience with us was not a pleasant one. To your point regarding the noise in the hallways, as with most hotels there are times when we have teams, or just a large amount of families due to holidays, etc. that can unfortunately result in noise. I apologize also for the trouble you had at... More

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Additional Information about Hampton Inn and Suites Orem

Address: 851 West 1250 South, Orem, UT 84058
Phone Number:
Location: United States > Utah > Wasatch Range > Orem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Orem 2.5*
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Also Known As:
Hampton Inn And Suites Orem Hotel Orem
Hampton Inn Orem
Orem Hampton Inn
Hampton Inn Hotel Orem
Hampton Inn And Suites Orem Utah

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
130

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