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Hampton Inn and Suites Orem

#2 of 9 Hotels in Orem
Certificate of Excellence
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851 West 1250 South, Orem, UT 84058
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Hampton Inn and Suites Orem
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326 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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  • All months
    (326)
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    (75)
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Concord, California
Level Contributor
86 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had a good one night stay here. Front desk check-in was good. Breakfast was very good for a Hampton with bacon and potatoes with the faux scrambled eggs. Parking is close and ample. Location is just off the freeway but quiet enough. I usually stay in a king studio suite. This one was a little different. There was no... More 

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thanks very much for giving such a detailed review on your recent stay with us! I feel bad that there was no shampoo in the room; we intend to provide that for every guest in every room. Please feel free to give us a call at the front desk next time and we will quickly fix the issue. Just as... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great hotel. We stay every year for grandkids horse vaulting competition. The elevator could use some updating. The pictures in it are scratched and so are the walls in the elevator. Little smelly from the pool. Hot water is great in the sink, not so much in the shower. Overall great experience. Breakfast bar was fantastic. Front desk people were... More 

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thanks for writing in with a review! Your comments were more than fair, and I will be sure to look into those areas of suggested improvement. I hope the event that brought you into town went well! Please come back again soon. More 

Apple Valley, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Saving $5.00 a night wasn't worth it. Had to leave early to get back home and lost a day that I had paid for. When you book through Priceline, there are no changes at all (We originally tried to change the dates because we realized to late we would be there on Father's Day. I will book directly through the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

So sorry that Priceline was a hassle for you. Please do contact the hotel directly anytime you'd like. We are always more than happy to assist! I hope you'll come back again soon! More 

Speedway, Indiana
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Always stay at Hampton when we travel. This one located right on the highway. I asked upon check-in if we could please a room with a mountain view. Since the parking lot was all but empty I thought my request would be honored. Was told that the way the hotel was configured few were available. So Nope. We were put... More 

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

I'm very sorry to read that we weren't able to accommodate your request for a mountain view. I can certainly understand your disappointment, and can understand how it must have seemed we just didn't try very hard to find what you would have liked to have. With that in mind, unfortunately it is true that at times we don't have... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hampton Inn and suites in Orem is a great hotel. Free hot breakfast, clean comfortable rooms and a friendly helpful staff. Quick access to the the freeway and a couple of food options. There is also also a walmart near by (good or bad that's up to you). Overall a good night's stay. Will stay here again.

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thanks for the review; and for the great comments! More 

La Canada Flintridge, United States
1 review
5 of 5 stars Reviewed 1 week ago

I've stayed here a number of times for business purposes. Facility is clean and fresh. Staffs are very pleasant and will greet you with smile. The complementary internet is good enough to do emails and occasional YouTube. Complementary breakfast is okay. Fresh fruit, juice, pastries, egg, sausages and waffles and cereals are regular menu here. Coffee is available all the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

What a great review! Thank You! More 

lake havasu city, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

You should ask to be moved if placed next to the electrical room. If you can't hear the hum, no problem. We could hear the hum. The staff quickly moved us down the hall and the room was great. Got a good nights sleep without the hum. Rooms are clean and neat. Close to restaurants and right off the i15.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Great review, and a fair assessment of the guestroom by the electrical room. Thanks for writing in, please come back again! More 

Staten Island, NY
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am on a road trip, and enjoying the Hampton Inns. Pool is a nice size, breakfast, although standard, did have some variety. Staff was very warm and welcoming. They were knowledgeable about the area, and made suggestions for nearby things. Room was clean.

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thank you for a detailed and positive review of your stay! I hope you enjoyed it enough to come back and see us again! More 

Minnesota USA
Level Contributor
103 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was decent, but dated. The gold framed shower was screaming for an update. It was also impossible to turn on the shower without getting wet. We had breakfast at 8:45 on Saturday and all of the sliced fruit was gone. I guess you need to show up early for breakfast.

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

I'm sorry the fruit was out for breakfast; you shouldn't need to show up early to get the same selection. I apologize that we didn't keep things stocked as well as we should have. In regards to the shower in the jacuzzi room, I appreciate your feedback to help us consider any changes that need to be made. I hope... More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We liked this hotel because it was family friendly and generous in the size of the rooms. We had adequate room for the kids and a door that closed off the bedroom from the living room so the adults could sleep in peace after a long drive. We booked a suite.

Review collected in partnership with Hampton

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thanks for writing in with a very positive review; we really appreciate your business! More 

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