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All 9 Orem hotels

Hampton Inn and Suites Orem

2.5 of 5 Hotel   |   851 West 1250 South, Orem, UT 84058
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83%
Ranked #2 of 9 hotels in Orem
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Pegtutt
  • Reviews (244)
  • Photos (28)
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244 people have reviewed this hotel

Traveler rating
    131
    70
    25
    12
    6
See reviews for
92
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9
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Excellent place to stay. Surrounded by mountains plenty of restaurants and shopping nearby. Easy access off of I5. Staff very very friendly. Front desk employees very attentative Would stay here again

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Richfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our family stayed at this hotel for one night and it was great! The pool was fun, hotel staff was very friendly and the hotel was in great condition! Breakfast was a full hot breakfast and things were well stocked! I think it went until 10 which was great for us. the beds were comfy and we all slept very... More

Review collected in partnership with Hampton

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Great Review! Thanks so much! More

Roy, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Hampton is the best stays I have had out beating the Hilton Garden Inn was the worst place. I have stayed in 3 different Hamptons and all were great and will always look for a Hampton over all other hotels. I love the free breakfast it is one of the best. Thanks

Review collected in partnership with Hampton

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

I'm a Hampton fan too! :) Thanks for a nice review; glad to read that your stay was a good one! More

Logan, Utah
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was interested to read the reviews of the Hampton Inn in Orem. We stayed there 2 nights, Aug. 14-16 while attending wedding activities in town. The hotel is not old and the beds are fine. I travel often for business...folks need to get out more if they are complaining about this hotel. Seriously, I think some people think that... More

Was this review helpful? Yes 2
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

We appreciate your support; thank you! More

Pasadena, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I made five attempts to enter my room with the keys supplied by the front desk. Only after five attempts did they end up giving me another room on the fourth floor. I asked to see the manager and was told that he is only available weekdays after 9:00. As I was there on business, I was unable to meet... More

Review collected in partnership with Hampton

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utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

I'm very sorry to hear that your door lock didn't work properly, I realize how frustrating that can be. I'll speak with the front desk staff to create a better game plan for dealing with situations such as yours. Please feel free to contact me at the hotel if you'd like to speak in more detail about your concerns. More

Leon, Kansas
Top Contributor
64 reviews 64 reviews
40 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This facility is a pretty old hotel and needs some updates and cleaning. There was nothing really wrong w/ the hotel other than it needs a good cleaning, starting with cleaning the floors. I was amazed at the amount of trash on the hallway floors. Our bedroom vents had dirt on them and the dirt also was on the wall... More

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Sorry to read that the hotel wasn't in the condition expected for your stay. We do deep cleaning every day, but it sounds like we missed the mark here. I apologize for our apparent short-comings. I'll do my best to assure we correct any cleanliness issues needing attention. Thanks for your comments. More

Gilbert AZ, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I've been staying at the Orem Hampton Inn for years. I recommend it highly. I recommended it as very good because it is not a luxury hotel, but it comes close. Hampton Inn is a great brand and I stay with them as much as I can when I travel. I particularly like the breakfasts because they have a lot... More

Review collected in partnership with Hampton

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thanks so much for your kind comments; they're very much appreciated! More

Madison, WI, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The Hampton Inn in Orem, UT was nice on the outside, but I had a horrible night's sleep on the worst beds I have slept on in a LONG time and maybe EVER! The complimentary breakfast was very nice and the ladies who worked the breakfast were friendly and responsive to any requests, etc. The front desk people were just... More

Review collected in partnership with Hampton

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Dear Guest, I'm really sorry to read that your bed was uncomfortable, and that it affected your night's sleep. Please also accept my apologies for the front desk not being more proactive in fixing the problem when they were made aware. Please feel free to contact me if you'd like to discuss the issue further. More

United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was a very convenient location and accommodation for a family reunion held nearby. The rooms were adequate and clean. The staff pleasant and helpful. The breakfast was plentiful and tasteful. I would stay at this hotel anytime....for any reason.

Review collected in partnership with Hampton

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

So happy to read your comments; thank you for writing in! More

Beaver, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Main dishes were gone and not replenished, trash overflowing, tables dirty. Workers stayed in back and did not pay attention to what was going on. I stay at this hotel every month on business and the quality of the breakfast has gone way down during recent months.

Review collected in partnership with Hampton

Was this review helpful? Yes
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Sorry to hear about breakfast not being up to par, I'll definitely talk with the breakfast staff about keeping the food fresh and replenished, as well as being present in the breakfast area. Thanks for pointing the issue out. More

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Additional Information about Hampton Inn and Suites Orem

Address: 851 West 1250 South, Orem, UT 84058
Phone Number:
Location: United States > Utah > Wasatch Range > Orem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Orem 2.5*
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Also Known As:
Hampton Inn And Suites Orem Hotel Orem
Hampton Inn Orem
Orem Hampton Inn
Hampton Inn Hotel Orem
Hampton Inn And Suites Orem Utah

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
130

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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