On our way home from Arizona to Montana, we stopped in Ogden, Utah after a long day of driving. The front desk clerk was very helpful and friendly, and gave us a great rate on our room. All rooms are suites, so we had a nice sitting area with couch and coffee table, a computer desk, wet bar, fridge and...
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Thank you for your kind message and for choosing to stay at the Ogden Comfort Suites. We appreciate any comment a guest cares to tell us. If we do not have comments, we can not fix problems and reward our employees when things are done correctly. I appreciate your comments about our staff. Customer service is very important to us....
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Stayed here one night just passing through. We got in late and the check-in process went great. Very friendly staff. When we opened the door to the room, we were blasted by heat. I immediately turned on the air conditioner. The AC would run a few minutes and then cycle off and not come back on. I would set it...
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Thank you for choosing to stay at Comfort Suites Hotel, Ogden, Utah. We also appreciate your comment. Statements from our guests be they good or bad are appreciated by our management team. We have addressed the issue of the AC in your room with our maintenance department. Knowing that their was an issue helps us to fix the problem before...
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On a stay last year, I had just been divorced and felt very lonely and depressed. The smiles from your staff and eagerness to engage me in conversation along with trying to help me in anyway made me feel so welcome. The happy hour was so nice. I was able to unwind while enjoying a beverage and reading my book....
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Kim,
Thank you for your kind comments. I personally remember you staying with us and we enjoyed having you. In the future, the staff at Comfort Suites wishes you all the best. If you are ever out our way again, please stay with us again. Again, thank you for your business.
Sincerely,
Susan Cross
AGM / DOS
Comfort Suites /...
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The place was fantastic and we would stay again so yeahhhhhhhhhhhh
Thank you so much for your response during your stay March 16, 2012. We, as management respect our guests feedback both good and bad. We are delighted that you had a good stay and hope that you will stay with us again in the future.
Sincerely,
Susan Cross
AGm / DOS
Comfort Suites
Ogden, Utah
801-605-2298
scross@ogdencomfortsuitesc.om
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I was working on a project late at night and got the munchies really bad. I really wanted something healthy but couldn't find the right thing in the snack room but was settling on some cookies. The desk clerk noticed my delema and offered me an early morning snack bag that had a granola bar, apple, and a water. Since...
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Thank you so much for your review and for choosing to stay with us. We appreciate feedback from our guests. Kudos to the front desk staff that was on the ball to serve our guests. Yes, we do offer a grab and go breakfast bag for our early morning guests that have to miss our complimentary breakfast. I make it...
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Check in took a little longer than usual only because there was a line up when we arrived. We have been travelling for 5 weeks now and will say that the front desk people were probably the friendliest and most helpful on this trip so far. The hotel is very clean, the bed was great and the happy hour was...
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"Yes Virginia, there is a Santa Claus!!!!!" Not only do we offer our guests a free Happy Hour. the only thing "Dry about Ogden is the Powder"
We appreciate your kind responses. When guests stay with us, we want to have you part of our family. I apologize with the delay in Check In and will address the issue with...
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The staff is very friendly and personable. The rooms are clean and comfy.
The entire staff of Comfort Suites, Ogden, thank you for choosing to stay with us. As a consumer, we realize that you have choices and could stay at other competitive properties. We are proud of our staff and happy that they met your expectations. Again, thank you for choosing to stay with us. We would look forward to having you...
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Family of five stayed four nights at Comfort Suites, Ogden, for a ski vacation in Feb-2012. Check-in took less than 2 minutes. Mountain-view room was not available at check-in, but was provided next night for remainder of the stay.
Beds and fold-out sofa were comfortable. Good selection of TV channels on flat-screen. Heat/AC unit worked just fine.
Good sized bathroom,...
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Dear Skiers,
Thank you for your comments and for your business. We appreciate your feed back which allows our entire staff to make everyone's stay an enjoyment.
Our regret for your vacation, was the fact that we wished that you had more snow to make your turns on. Let's try next year for a better ski season, we would look...
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They have put a lot of hard work and heart into this remodel! The really care about the guest and it shows!
Thank you for your comments. Yes, the remodel has changed this property tremendously. We are NOT THE COMFORT SUITES YOU REMEMBER!
We appreciate your taking the time to make your comments and we appreciate your choosing to stay with us.
Sincerely,
Susan Cross
AGM / DOS
Comfort Suites, Ogden, Utah
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On a road trip. This property fit the bill. Recently remodeled. Nice, inviting lobby. Spacious, clean room. Comfortable bed. Quiet. Friendly staff. I highly recommend. Ordered take-out from the restaurant (Cactus Reds). Average chain food, IMO. The breakfast is served here in the a.m. Lots of options including eggs and bacon and the rest. Traveling with my dog who is...
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We thank you for your reponse. We enjoy having owners and their pets stay with us. The large grass area does make it nice for playing catch or frisbee with your pets. As stated, our property has undergone a total makeover, making it even more inviting for traveling guests. Our goal is to make you part of our family and...
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