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Crystal Inn Hotel & Suites Midvalley - Murray

Certificate of Excellence
818 East Winchester Street, I-215, Exit 9, Murray, UT 84107
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Crystal Inn Hotel & Suites Midvalley - Murray
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Ranked #2 of 7 Hotels in Murray
Certificate of Excellence 2014
A recent review
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197 reviews from our community

Traveler rating
    111
    57
    18
    6
    5
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74
40
13
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Campbell, California
1 review
3 of 5 stars Reviewed 1 week ago

While the price was good, the hotel had dark brown dated decor in the hotel and rooms. We were sneezing in the rooms due to the dust. Breakfast was surprisingly low on choices, no waffles or healthy cereals.

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Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago

The Crystal Inn was a fabulous place to stay for our family of 5. Affordable and clean. We traveled the end of March/beginning of April and spent four nights at the hotel. The shuttle service to and from the airport was an added benefit. The staff was great and always willing to help. The shuttle service to the TRAX (bus... More 

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Arvada, CO
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I can't put into words how pleased my wife and I were with our stay. The room was large and clean. The staff were supremely helpful, happy, and went the extra mile. The breakfast surpassed any offered anywhere. (Who offers Kielbasa, eggs, hash browns, and apple-brown Betty. I called the desk for some more wash clothes and they arrived in... More 

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Lisle, IL
Top Contributor
62 reviews 62 reviews
20 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located very conveniently to skiing in both the Big and Little Cottonwood Canyons, and is also close to several ski rental facilities if you aren't bringing your own skis. On the positive side, the rooms are larger than typical hotels, the breakfast buffet is an upgrade over most similar hotels, the evening "light dinners" are decent if... More 

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crystalstar9, General Manager at Crystal Inn Hotel & Suites Midvalley - Murray, responded to this review

Thank you for your review about your recent stay at the Crystal Inn Midvalley. I am so happy to hear that you enjoyed your stay. I wanted to address the fact that you mentioned that some of the staff members were not wearing uniforms. Members of our management team wear business cloth attire, for example our Executive housekeeper, who may... More 

Alachua
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Definitely the best value for your money and the most helpful and happy staff I have ever encountered at a hotel stay. Everyone smiles and is willing to help make your stay wonderful. How can you beat the price of this hotel when it also offers a free shuttle to ad from the airport AND nearby restaurants, the best staff,... More 

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great service, love breakfast! Thank you for your prompt help in getting a new room for us when our A/C broke. We stay there each time we come to Salt Lake. The staff is warm and friendly. The hotel is a great value. We will definitely stay there again.

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Idaho Falls, Idaho
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff was super helpful giving us directions. The supper and breakfast were good as always. The hotel in general is clean but their cleaning of the rooms weren't up to the usual standards, plus one of the sinks leaked when we tried using it. Nothing that would stop us from going back because normally enjoy the stay.

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crystalstar9, General Manager at Crystal Inn Hotel & Suites Midvalley - Murray, responded to this review

Thank you for your comments. I appreciate the feedback especially about how my staff treated you. Treating all our guests like VIPs is very important. Can you please send me a quick email regarding your sink? I want to make sure I get our maintenance manager on that right away. I am glad to hear that when you travel to... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

There is confidential Breakfast Lunch and Dinner, Room was very clean and the beds were really nice, tv had all of the HBO station the only thing lacking was it only offered one cup of coffee so ask for more I will be staying here when in the Salt Lake City area

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Tallahassee, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 13, 2015

This hotel provided exceptional shuttle service to and from the Salt Lake City airport, to include help around the facility for rental car pick-up. They were very willing and went "out of their way" to supply extra transportation services during off peak hours and such. In addition, their inclusion of both breakfast and dinner in the price of a room... More 

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crystalstar9, General Manager at Crystal Inn Hotel & Suites Midvalley - Murray, responded to this review

Thank you for your response. It was my pleasure you work with you and I look forward to your next stay. Regards, Vanessa Hirigoyen, General Manager Crystal Inn Hotel & Suites MIdvalley More 

Tempe, Az
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 11, 2015

Great location for easy drive up the Cottonwood Canyons to ski. Breakfast had a good variety & monitored often when it was crowded. Small evening meal was usually one Entrée, but adequate as it's included. Small pool & large hot tub were nice, except towels were tiny & useless. Small elevator was slow & often required use of the stairs!... More 

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crystalstar9, General Manager at Crystal Inn Hotel & Suites Midvalley - Murray, responded to this review

Thanks for the review. We really are a great hotel for families especially during the ski season. In fact we are a great hotel for families year round. Thank you for the remarks on the breakfast and light dinner. I was pass these on to the kitchen staff. We always want to improve and rely on our guests for their... More 

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