We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Zermatt Resort & Spa

4.0 of 5 784 W Resort Dr, Midway, UT 84049
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Zermatt Resort & Spa
Professional photos View all
Browse nearby
Zermatt Resort & Spa
Zermatt Resort & Spa
Zermatt Resort & Spa
Write a Review

450 reviews from our community

Traveler rating
    247
    96
    53
    38
    16
See reviews for
117
158
14
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (450)
  • Mar-May only
    (94)
  • Jun-Aug only
    (121)
  • Sep-Nov only
    (122)
  • Dec-Feb only
    (113)
All months
Chicago, Illinois, Usa
Contributor
18 reviews 18 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stunning views, lots to do ,near lakes and waterfalls, clean rooms ,nice indoor outdoor pool ,waterfall hot tub,tennis,mini golf ,craters filled with water, sister resort across the street with more things to do ,it was a good time and never had to go more than 20 minutes away for the coolest waterfall, it was called bridal vail falls, go there... More

Was this review helpful? Yes
Houston, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I had room in main hotel with king size bed. Gorgeous & well cleaned. Room has fireplace, hot tub, bidet, large long bathroom counters to spread out all my stuff and magnifying mirror...like being at home. Breakfast room service was delicious! All service was excellent, even with large convention at hotel. Must go swim in the crater across the street.Merry-go-round,... More

Was this review helpful? Yes
Houston, Texas, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

we found this littleResort while looking for a place to stay for a few days in mid Utah. It was a little out of the way for our activities but we were surprised at how beautiful the area was, and how accommodating the hotel was for our needs we definitely will stay here again at another time and bring back... More

Was this review helpful? Yes
Salt Lake City, Utah
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

We booked two rooms at the same time. Room 2092 is the room we stayed in while our guests were in 1001. The woman who checked us in didn't smile and had really chipped nail polish. The food at the bistro was only okay but the service was horrible. I had to ask for a water refill, we waited forever... More

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I am very disappointed my staff failed in providing our service standards. It is unacceptable they did not know the location of the thermostat. Please accept my apologies that your experience was not a memorable one. Thank you for the valuable comments. We do hope you give us another chance in the future. More

1 review
4 of 5 stars Reviewed 1 week ago

We had reservations with the Homestead (the sister hotel across the street). We waited for a long time to check in (there was a wedding party checking in) and we finally got our room number. We got to our room (195) and it smelled horrible, like a flooded basement. So we talked to the front desk and were going to... More

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

Please accept my apologies for the numerous service errors trying to get you into a room just right for you. I am very happy that our sister property was able to exceed your expectations. Thank you very much for the detailed info to help us further improve our properties. We look forward to your return. More

Scarehaircare
Top Contributor
52 reviews 52 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was quick despite the hotel lobby bustling. Rooms are nice, clean. Our room was at the end of the hall on the third floor. We thought "Great! It will be quiet". Uh, no. A family occupied the room next door, with kids jumping on the beds at 11 p.m., kids crying at 12:30 p.m., and a baby crying... More

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I am truly sorry that we did not provide a good night's rest for you. We would have been happy to move your room as well. I am thankful this experience did not change your views or your experience at our resort. We will make sure place you in a nice quiet room upon your return. Thank you for letting... More

Berwyn, Illinois
1 review
2 of 5 stars Reviewed 2 weeks ago

I only write reviews when I am truly happy with the place but this time is an exception. I went to Zermatt Resort because of the event so I made a booking a few months in advance. The nightmare started when I arrived - I had learned my booking was cancelled a few days before the event !? I got... More

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I am happy that you and your group had a wonderful "European working getaway". The resort does offer a perfect working environment, while giving the luxury feel of vacation. Thank you very much for taking the time to let us know how your stay was. We hope you are able to return soon. More

Los Angeles, California
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

II was here for work, and the meeting spaces were beautiful. This is a gorgeous, swiss village style resort in the mountains just outside of park city. The carousel in the main courtyard is fun, a even for adults, and the facilities are have exposed wood beams and gorgeous picture windows. It's really , really beautiful there and the rooms... More

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I am happy that you and your group had a wonderful "European working getaway". The resort does offer a perfect working environment, while giving the luxury feel of vacation. Thank you very much for taking the time to let us know how your stay was. We hope you are able to return soon. More

Fort Worth, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

This enchanted place is worth every penny you are going to spend there. Immaculate grounds, cozy rooms, diverse dining, and most of all the most friendly people. Very professional, nonintrusive, helpful, smiling faces. From the bell staff to management, you will feel like you a part of family. Food in both restaurants was great. There is something special for almost... More

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

We love to see that our guest have a memorable experience that they take home with them. It sounds like you were able to enjoy a lot of what our resorts have to offer. Glad you took the opportunity to visit our sister property across the street as well. Thank you very much for your valuable comments. Looking forward to... More

Great Neck, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I had the opportunity to spend a long weekend at the Zermatt for a conference that I was attending at the resort. Although I had heard wonderful things about the hotel, it exceeded all of my expectations. From the moment of my arrival until my departure, the staff made sure that all of my needs were met. The rooms were... More

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

What a unique experience, coming to a conference to work, yet making the experience like a memorable vacation. It is our pleasure we exceeded your expectations. So make your list now for all the activities on your return visit. More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Zermatt Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Zermatt Resort & Spa

Address: 784 W Resort Dr, Midway, UT 84049
Location: United States > Utah > Midway
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Zermatt Resort & Spa 4*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Jetsetter, Booking.com, Travelocity, Expedia, Orbitz, Priceline, Hotels.com, BookIt.com, Odigeo and Tingo so you can book your Zermatt Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Zermatt Resort And Spa
Zermatt Hotel Midway
Zermatt Resort Midway
Zermatt Resort & Spa Utah/Midway

106 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (97)
Viewed
Hotel & grounds (39)
Viewed
Room/suite (26)
Viewed
Bathroom (2)
Viewed
View from room (2)
Viewed
Dining (2)
Viewed
Pool/beach area (3)
Viewed
1:42
Videos (1)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay