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All 2 Midway hotels

Zermatt Resort & Spa

4.0 of 5 Resort   |   784 W Resort Dr, Midway, UT 84049
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Zermatt Resort & Spa
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Ranked #1 of 2 Hotels in Midway
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
bsmedesigner Palmyra, Virginia
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437 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palmyra, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I were invited to a wedding in Heber City. One of the recommended places to stay was here at the Zermatt Resort & Spa. I truly felt like I was back in Europe when on the premises. The suite was very roomy, comfortable and clean. There were plenty of activities sponsored by the hotel and in the... More

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Palmdale, California
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel has been a pleasant experience. I'm here for 4 days for business meetings. Hotel staff has been pleasant, not rude at all as some reviews indicate. Hotel room is clean and more than adequate. Bed and pillows are fine. Food in the meeting room has been great and the hotel staff has been extremely attentive in keeping drinks... More

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Cedar City, Utah
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

All of the staff makes you feel like a member of one big family. Great experience again. Great place to stay if you like outdoor activities, this is near several golf courses, hiking, biking, boating and skiing and offers Quad tours. Beautiful location.

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Ridgewood, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I enjoyed my time at this resort. There was much to do onsite, at the sister resort across the street, and in the nearby parks. The bell staff are especially friendly and full of helpful information. They are happy to shuttle you to hiking trails or to restaurants in town. Not knowing the area well, I found that to be... More

Was this review helpful? Yes 1
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

Thank you so much for your wonderful comments. Our Bell Staff is a great team, and it was our pleasure to show you our town of Midway & Heber. So glad our Spa exceeded your expectations on every level. Thank you again for your valuable feedback. We look forward to your return. More

Salt Lake City, Utah
Top Contributor
78 reviews 78 reviews
14 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Zermatt Resort is an interesting place. Although they advertise it as a luxury hotel, it is really more like a Swiss themed Best Western. Seriously. The resort is not well-maintained and honesty doesn't look particularly well built. It looks cheap. The pool area for instance showed a lot of wear and damage such as rusty air vents and damaged... More

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ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I am sorry that the hotel's décor and style was not what you were looking for. We strive to accommodate all of our guests and their needs, and I know that does not change your experience. I am thankful that the staff and surrounding area exceeded your expectations. I truly appreciate you comments. More

New Delhi, India
Contributor
16 reviews 16 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really love this resort & its facilities. Rooms are really awesome. I visited this 2nd time this Zermatt resort in last one year & its was really awesome feeling to been there. The services, out door activities are really so great. I was there on business trip & enjoyed a lot.

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ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

It is always a great feeling to exceed a guest expectations every time they stay with us. Thank you very much for sharing your positive experiences. We look forward to your return. More

Ogden, Utah
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Now your going to have to read through this and decide for yourself. This is a wonderful hotel. Our stay went down hill on our last night there. Its a very long story about how we should have been moved to another room because we were on the 1st floor and every time someone used the shower above us, it... More

Was this review helpful? Yes 2
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I am truly sorry that the majority of the staff did not exceed your expectation. I was happy to read that the Valet Staff made things right for your. I personally addressed the plumbing issue and housekeeping issues with our team. Thank you very much for your detailed feedback and hope you give us another opportunity to make things right. More

Saint George, Utah, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I hate to be a naysayer, but this Resort was a disappointment. The safe was very unhelpful and actually quite rude. When checking in we waiting in line for about ten minutes while the one desk clerk answer questions from people walking up and interrupting the guest in front of us. Other staff walked in and out but never stopped... More

Was this review helpful? Yes 1
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I am embarrassed that our staff did not exceed your expectations at every encounter. I truly apologize for that. I will share your comments regarding the plumbing in the room with our Engineering Department. Again, I apologize this was not a positive experience for you. More

Grand Prairie, Texas, Usa
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We were lucky to be able to stay at the Zermatt Resort and still be close enough to our kids to enjoy our visit to Midway, Utah. They lived within a few blocks of the resort. The Resort has 2 restaurants and a Extremely wonderful bakery onsite. They also have access to the Crater Pool and All Terraine vehicle tours... More

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ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

It was our pleasure to host you, and still be close to your children. Glad you were able to experience the area, and the razors to see the back county. Thank you so much for sharing your experience. More

Lake Forest, California
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 24, 2014

Staff attended our every need promptly. Lovely campus. Great food. Close to mtns, city, and Park City. Loved it. Will go again. We had a couples massage, very wonderful, but my Body Polish was amazing. The spa personnel are wonderful. There is a LARGE gym, an indoor outdoor pool, a carousel, gorgeous grounds to walk around, and a deli. We... More

Was this review helpful? Yes 1
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

How wonderful you were able to experience all facets of our resort, and the added fun of 4 wheeling in the razors, and scenic trails by horseback. To drive home the memory, our staff exceeded your expectations. Thank you for choosing our resort for your getaway. We are looking forward to hosting your next experience in Midway, More

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Additional Information about Zermatt Resort & Spa

Address: 784 W Resort Dr, Midway, UT 84049
Location: United States > Utah > Midway
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Zermatt Resort & Spa 4*
Number of rooms: 350
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Also Known As:
Zermatt Resort And Spa
Zermatt Hotel Midway
Zermatt Resort Midway
Zermatt Resort & Spa Utah/Midway

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