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Zermatt Resort & Spa

4.0 of 5 784 W Resort Dr, Midway, UT 84049
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Certificate of Excellence 2014
Zermatt Resort & Spa
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Zermatt Resort & Spa
Zermatt Resort & Spa
Zermatt Resort & Spa
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463 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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California
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I would actually give this 4.25 stars. We were just passing through and called the Zermatt for a room. Before I knew it, the receptionist had us in a discounted room and dinner reservations at the Blue Boar(excellent). We arrived to a bellman ready and waiting. Quick check in and our bellman walked us to our room. He then parked... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

From check in to check out this was the best hotel experience we've had in the state. We do a lot of staycations. Nothing even close to this. We love the gym, the food is incredible, and the room was fabulous. We have paid twice that much in other places and not had that quality before. Going back for sure.

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Salt Lake City
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

The Zermatt is in a sleepy little town (Midway) about 20 minutes from Park City and an hour from Salt Lake City. The resort (and entire area) has a Swiss Alps feel to it and it is a hidden gem. We went there for just one night but fell in love with the place and cannot wait to go back.... More 

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Ottawa, Canada
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms at the Zermatt were large comfy beds, sofas space, work space and large bathrooms. I did get to see a few hotel rooms while I was there and know that this is true for many rooms. Coffee in the room and the gas fireplaces were also a nice touch, although reusable cups would have gone a long way.... More 

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Orem, Utah
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The resort town is cute and kitschy but I like that. The mountains surrounding are beautiful and the trees were covered in autumn colors. The resort itself also kitschy but pretty. The grounds are stunning. The rooms are nothing beyond a three star rating, but are clean. What made the resort special for us was the fitness center and spa... More 

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Morgan, Utah
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We decided to do something different for Thanksgiving this year. After eating our traditional thanksgiving dinner, all 24 of us traveled to the Zermatt for an overnight adventure. Our family was greeted by a bellman who treated us like we were his family, helping each one to their room, parking our cars conveniently so we could retrieve our pies, &... More 

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Salt Lake City, UT
Contributor
13 reviews 13 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I have stayed several times at the Zermatt. It is a great weekend get-away from the Salt Lake Valley. Check-in was quick and easy. Room was nicely furnished with gas fireplace, small fridge, and a microwave, as well as the hotel was very quiet at night. We called the front desk for a rollaway bed, and received... More 

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SLC
2 reviews
2 of 5 stars Reviewed 4 weeks ago

We were surprised at the poor service and irritable staff. While the property is fun, the staff are way off the mark. If I had a financial stake in this organization, I would quickly make changes. Don't believe me? Try calling the resort for reservations. It took us several days to find someone that would answer the phone. No worries,... More 

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ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I was disappointed to read the comments about our staff, and very sorry this happened. We strive to accommodate all of our guests and their needs, and know that does not change your experience, but I hope that you can feel confident that we heard your concern and are definitely doing something about it. We do hope you give our... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 30, 2014

My husband and I gamble on Expedia and let Expedia pick the room and hotel for $80. We were relieved to find out we were staying at the Zermatt even though we have never been. We were both very surprised the quality of the room for the price. We stayed in a king standard room which include a large jacuzzi... More 

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ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I would consider all of us lucky on your gamble staying at our resort. Especially the pay off of making your stay one to never forget! I am sorry you did not get the best sleep on the mattress, and will share that with our housekeeping manager. We hope your next gamble leads you back to Midway and our resort.... More 

Kaysville, Utah, United States
1 review
5 of 5 stars Reviewed October 28, 2014

We had such a wonderful time at the Zermatt resort. We were celebrating our 25th Anniversary and chose to come to Zermatt for the first time on the recommendation of family. We love to bike and hike and were given maps and information on local trails from staff. Everything was so close. The town is quaint and friendly and everyone... More 

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

Thank you for choosing our resort to celebrate such a special day. Even more special, you will be choosing our resort to start your anniversary tradition. It was our pleasure to make your stay a memorable one. Thank you, and happy anniversary from our staff. More 

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Additional Information about Zermatt Resort & Spa

Address: 784 W Resort Dr, Midway, UT 84049
Phone Number:
Location: United States > Utah > Midway
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Zermatt Resort & Spa 4*
Number of rooms: 350
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Also Known As:
Zermatt Resort And Spa
Zermatt Hotel Midway
Zermatt Resort Midway
Zermatt Resort & Spa Utah/Midway

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