We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Zermatt Resort & Spa

4.0 of 5 784 W Resort Dr, Midway, UT 84049
Hotel website
Hotel packages
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Zermatt Resort & Spa
Professional photos View all
Browse nearby
Zermatt Resort & Spa
Zermatt Resort & Spa
Zermatt Resort & Spa
Write a Review

498 reviews from our community

Traveler rating
    268
    104
    58
    47
    21
See reviews for
131
173
15
94
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (498)
  • Mar-May only
    (95)
  • Jun-Aug only
    (121)
  • Sep-Nov only
    (129)
  • Dec-Feb only
    (153)
All months
Colorado Springs, Colorado
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars NEW

I was nervous about the Zermatt as I had read a lot of negative reviews but we had a great experience. We were there over Valentine's Day Weekend and drove from CO for my SCUBA diving certification at the Homestead Crater which is conveniently right across the street. We thought the little town of Midway was very cute and the... More 

Was this review helpful? Yes
Los Angeles, California
1 review
2 of 5 stars Reviewed 1 week ago

We stayed there for a ski trip. Rooms are OK, nothing special, most of the lights in the room were not working. Room itself could have been cleaner. Sauna in the resort was not working either. Steakhouse in the hotel I would grade a 3 star. Very nice bakery in the hotel. Hotel has a hidden fees that they charge... More 

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

While I am glad you were able to experience the great skiing in the area, I am disappointed that the resort stay was average and not just right for you. I am not familiar with the hidden fee's or after departure charges, and of course would be happy to correct any errors in billing. I am very sorry for the... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Very poor service, not well maintained and dirty rooms. Staff is friendly, but the hotel management is very bad. I will never return to the property. Our room was not cleaned for two nights, returned to dirty room, no towels and sheets were not changed.

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

It is unacceptable and embarrassing that the housekeeping department failed. This is a basic service for the resort industry and cannot understand why this happened. We have addressed this with our Director of Housekeeping as well. While this does not change your experience with us, I want you to know I am sorry this happened. I also hope you will... More 

Lake Forest, California
2 reviews
5 of 5 stars Reviewed 1 week ago

Cute place, great service. Recommend both restaurants. Very convenient to have ski shop on premises and the guys working there (Tyson and Isaac) are awesome. Big fitness center, hardly used. Nice grounds to walk. Cool little putt-putt golf course. Overall very happy w our stay, will definitely stay there again. 25-30 min drive to Park City resorts (a little longer... More 

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

Hearing that the resort was close to perfect for you shows us we are in the right direction. Our goal, to make your return visit perfect. Nice to hear that you were able to take advantage of what we offer our guest here to ski. Thank you again for taking the time to share your experience. More 

1 review
5 of 5 stars Reviewed 1 week ago

The best place we have ever stayed! Everything was perfect except room service we ordered and never received because they were so busy. Seriously considering staying again and having our wedding here and at the homestead between the two hotels the best of both worlds the Zermatt we want to stay at and the homestead for the wedding!

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

Congratulations are your upcoming wedding. It sounds like you were able to view both resorts to create the wedding of your dream. Our wedding coordinator is amazing at making your visions a reality. Thank you for your kind words about our resort and staff. Looking forward to returning, as well as hosting the wedding. More 

Washington State
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel, beautiful setting. The Z restaurant onsite was delicious and first class. We enjoyed swimming in the hot spring crater nearby. The pool at the resort is indoor/outdoor with a cool waterfall in the oversize hot tub.Will likely return for a getaway in the future.

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I agree, the mountains surrounding the resort make for a picturesque view. The steak house experience just adds to making this just right for you. And what a wonderful story to share about swimming in the hot spring crater! Looking forward to your return to experience all the resort and Midway has to offer. More 

2 reviews
1 of 5 stars Reviewed 1 week ago

I've received better service at a cheap motel than we did for the five-star room rates they charged. Check in time wasn't until four, but we assumed it would be a relatively quick process and then we'd be off on a romantic excursion before dinner. Instead, we stood in line for over half an hour simply to get to the... More 

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I am very sorry that the resort failed to exceed your expectations on every level. We certainly would never want any guest to experience this, especially on Valentine's Day. My apologies as well that the Staff did not recognize that the offer of the breakfast was not making things just right in this situation. We do hope that you will... More 

Los Angeles, California
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here with some friends last weekend while visiting Utah for Sundance. Thehotel is much bigger and nicer than it seem in the photos. The lobby is all hand carved German style wood, and the rooms have great views of the mountains. We sat in the pool and watched the steam rise from our heads in the cold mountain... More 

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

Thank you very much for your wonderful details about our Swiss getaway in Utah! It sounds like the spa and pool were great highlights to your stay! You will be surprised how the resort and area look during the summer, as well as the added outdoor activities to choose from. Thank you again and we look forward to your return. More 

Salt Lake City, Utah
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My husband surprised me with an overnight getaway for a long holiday weekend last month. Zermatt is positively charming and I think, very family friendly. Sadly, their steam rooms were out due to mechanical issues and the restaurant that we had wanted to try was closed that evening. We'll definitely have to go there again to try Z's Steak and... More 

Was this review helpful? Yes 1
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I am so thankful your husband chose our resort for your getaway. Thank you for your kind words about the resort and staff. I do apologize the steam room was not operational for your stay. You will be so happy to try the steak haus. The food is amazing! We look forward to your return, and the steam room is... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We went for a business conference and stayed 5 nights. The service was professional and speedy. The suite was comfortable, spacious and quiet. The furniture was on the older side but nice. The steakhouse on site, Z's, has an amazing breakfast buffet. The meeting facilities were pretty good and they provided a parade of refreshments and food. The negatives would... More 

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

It is always nice to hear that guest here on business are wowed to the point of returning for a vacation stay. Our Convention Staff always produces great experiences. We are looking forward to the groups return, as well as yourself for a vacation. Thank you. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Zermatt Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Zermatt Resort & Spa

Address: 784 W Resort Dr, Midway, UT 84049
Phone Number:
Location: United States > Utah > Midway
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Zermatt Resort & Spa 4*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Priceline, Despegar.com, BookIt.com, Hotels.com, Odigeo, Tingo and Jetsetter so you can book your Zermatt Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Zermatt Resort And Spa
Zermatt Hotel Midway
Zermatt Resort Midway
Zermatt Resort & Spa Utah/Midway

536 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (106)
Viewed
Hotel & grounds (51)
Viewed
Room/suite (29)
Viewed
View from room (4)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (5)
Viewed
Bathroom (2)
Viewed
Dining (2)
Viewed
1:42
Videos (1)
Viewed
Other (11)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (415)
Viewed
Amenities (55)
Viewed
One Bedroom Villa (78)
Viewed
Pool (40)
Viewed
Restaurants and Bars (20)
Viewed
Other (39)
Viewed
Standard Double Queen Room (37)
Viewed
Standard King Room (41)
Viewed
The Hotel (105)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay