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All 2 Midway hotels

Zermatt Resort & Spa

4.0 of 5 Resort   |   784 W Resort Dr, Midway, UT 84049
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Zermatt Resort & Spa
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Ranked #1 of 2 Hotels in Midway
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
ginb123 Cedar City, Utah
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434 reviews from our community

Traveler rating
    236
    93
    52
    37
    16
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116
154
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Cedar City, Utah
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

All of the staff makes you feel like a member of one big family. Great experience again. Great place to stay if you like outdoor activities, this is near several golf courses, hiking, biking, boating and skiing and offers Quad tours. Beautiful location.

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Ridgewood, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I enjoyed my time at this resort. There was much to do onsite, at the sister resort across the street, and in the nearby parks. The bell staff are especially friendly and full of helpful information. They are happy to shuttle you to hiking trails or to restaurants in town. Not knowing the area well, I found that to be... More

Was this review helpful? Yes 1
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

Thank you so much for your wonderful comments. Our Bell Staff is a great team, and it was our pleasure to show you our town of Midway & Heber. So glad our Spa exceeded your expectations on every level. Thank you again for your valuable feedback. We look forward to your return. More

Salt Lake City, Utah
Top Contributor
78 reviews 78 reviews
14 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

The Zermatt Resort is an interesting place. Although they advertise it as a luxury hotel, it is really more like a Swiss themed Best Western. Seriously. The resort is not well-maintained and honesty doesn't look particularly well built. It looks cheap. The pool area for instance showed a lot of wear and damage such as rusty air vents and damaged... More

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ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I am sorry that the hotel's décor and style was not what you were looking for. We strive to accommodate all of our guests and their needs, and I know that does not change your experience. I am thankful that the staff and surrounding area exceeded your expectations. I truly appreciate you comments. More

New Delhi, India
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really love this resort & its facilities. Rooms are really awesome. I visited this 2nd time this Zermatt resort in last one year & its was really awesome feeling to been there. The services, out door activities are really so great. I was there on business trip & enjoyed a lot.

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ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

It is always a great feeling to exceed a guest expectations every time they stay with us. Thank you very much for sharing your positive experiences. We look forward to your return. More

Ogden, Utah
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Now your going to have to read through this and decide for yourself. This is a wonderful hotel. Our stay went down hill on our last night there. Its a very long story about how we should have been moved to another room because we were on the 1st floor and every time someone used the shower above us, it... More

Was this review helpful? Yes 1
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I am truly sorry that the majority of the staff did not exceed your expectation. I was happy to read that the Valet Staff made things right for your. I personally addressed the plumbing issue and housekeeping issues with our team. Thank you very much for your detailed feedback and hope you give us another opportunity to make things right. More

Saint George, Utah, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I hate to be a naysayer, but this Resort was a disappointment. The safe was very unhelpful and actually quite rude. When checking in we waiting in line for about ten minutes while the one desk clerk answer questions from people walking up and interrupting the guest in front of us. Other staff walked in and out but never stopped... More

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ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

I am embarrassed that our staff did not exceed your expectations at every encounter. I truly apologize for that. I will share your comments regarding the plumbing in the room with our Engineering Department. Again, I apologize this was not a positive experience for you. More

Grand Prairie, Texas, Usa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were lucky to be able to stay at the Zermatt Resort and still be close enough to our kids to enjoy our visit to Midway, Utah. They lived within a few blocks of the resort. The Resort has 2 restaurants and a Extremely wonderful bakery onsite. They also have access to the Crater Pool and All Terraine vehicle tours... More

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ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

It was our pleasure to host you, and still be close to your children. Glad you were able to experience the area, and the razors to see the back county. Thank you so much for sharing your experience. More

Lake Forest, California
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff attended our every need promptly. Lovely campus. Great food. Close to mtns, city, and Park City. Loved it. Will go again. We had a couples massage, very wonderful, but my Body Polish was amazing. The spa personnel are wonderful. There is a LARGE gym, an indoor outdoor pool, a carousel, gorgeous grounds to walk around, and a deli. We... More

Was this review helpful? Yes 1
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

How wonderful you were able to experience all facets of our resort, and the added fun of 4 wheeling in the razors, and scenic trails by horseback. To drive home the memory, our staff exceeded your expectations. Thank you for choosing our resort for your getaway. We are looking forward to hosting your next experience in Midway, More

West Seattle
Top Contributor
76 reviews 76 reviews
35 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stopped here for one night and splurged (for us) to have a one bedroom suite. We had a full kitchen, soaking tub, rainfall shower, gas fireplace and a beautiful king sized poster bed. We paid about 175 and thought it was a great value. The grounds are nice - but a storm kept us from using the pool. We... More

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ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

Once in awhile it is good to step outside the box and do things for yourself. What makes it better is when that experience makes it worth while. It is our pleasure we were able to provide that for you. We hope upon your return the weather will cooperate to enjoy our fantastic pool. Thank you for allowing us to... More

Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Can't say enough about the place. Got lucky when I found it on the internet. Has everything. Even a carousel. Staff entirely exceptional. Kudos to Jessica and her staff. The food and service coming out of that little bistro was phenomenal. Returning soon for business/pleasure. Thanks for a great stay.

Was this review helpful? Yes
ZermattResort, Guest Relations Manager at Zermatt Resort & Spa, responded to this review

How lucky for us both you discovered our resort. I was proud to read that our level of service, restaurant, and amenities has you coming back. Thank you very much for sharing your experience. We look forward to your return. More

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Additional Information about Zermatt Resort & Spa

Address: 784 W Resort Dr, Midway, UT 84049
Phone Number:
Location: United States > Utah > Midway
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Zermatt Resort & Spa 4*
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Also Known As:
Zermatt Resort And Spa
Zermatt Hotel Midway
Zermatt Resort Midway
Zermatt Resort & Spa Utah/Midway

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