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All 12 Midvale hotels

Extended Stay America - Salt Lake City - Union Park

2.5 of 5 Hotel   |   7555 S. Union Park Ave., Midvale, UT 84047
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Ranked #7 of 12 Hotels in Midvale
A recent review
5 of 5 stars Reviewed December 11, 2012
steve B Portsmouth, United Kingdom
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68 reviews from our community

Traveler rating
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    18
    7
    14
    15
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13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Extended Stay America - Salt Lake City - Union Park
See the most recent reviews
Portsmouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2012

A clean and tidy place to stay, has the benefit of kitchen facilities and a great feel. the idea of no room service for short stays is a great idea, plenty of clean towels on arrive. good service during my stay. would book same place next time.

Was this review helpful? Yes
Eleal, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

Thank you for your great review of our Extended Stay America property in Union Park. I'm glad that we were able to provide you with all that you needed during your stay here with us. Again, thank you for your review. We look forward to seeing you again, should your travels bring you back to our area More 

Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2012

We stayed at this property for one month as it is very close to an orthopedic rehab center where I was undergoing physical therapy following surgery. They allow pets which was a must for us given that we'd be away from home for a month. Cost was a major concern and I was amazed to discover that a room at... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment.... More 

Palo Alto, California
1 review
4 of 5 stars Reviewed July 23, 2012

I'm quite amazed at the other reviews - perhaps the hotel changed their manager, and attitude as a result? I was there two nights last week, and had a GREAT experience. These hotels have so little to offer by way of service, it is difficult to distinguish them. The staff managed to do just that by being a little extra... More 

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Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just... More 

ncr
1 review
1 of 5 stars Reviewed June 11, 2012

I wasn't that suspicious until I read mlady's review. I went to this hotel, the manager was extraordinarily rude, and when I walked out to my car after canceling the stay my windshield was cracked. It will have to be replaced. This may not be a coincidence because mlady reported the same thing happening to someone else at this hotel.

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Manager_11525, Owner at Extended Stay America - Salt Lake City - Union Park, responded to this review

Thank you for taking the time to tell us about your recent stay at our hotel. Given our company's commitment to guest safety, I was disheartened to read about your experience while staying with us. Please understand how truly sorry I am. Please know that customer service is our number one goal, and we work hard to provide it to... More 

holladay
1 review
5 of 5 stars Reviewed May 31, 2012

Although I stayed in a pet room this was one of the cleanest rooms in a hotel I have ever stayed in. I have traveled alot -hotels, motels, and time shares. Out of all of those over all my years this is only the second I could actually take a bath in. The other was the top floor at the... More 

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Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice. It would, of course, be our pleasure for you to repeat your... More 

Salt Lake City, Utah
Contributor
16 reviews 16 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed May 13, 2012

We picked this hotel for a romantic night away. Just some us time for my husband and I. We didn't want to spend a lot of money so we did many internet searches until we found this place. It promised the cost in total was 57.99 for the evening which we thought was a bargain. When we arrived at the... More 

Was this review helpful? Yes 2
Management response:

Thank you for taking the time to review your recent stay at Extended Stay America Salt Lake City - Union Park. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. Please know that we have strict quality control standards that are meant to... More 

Westfield, Massachusetts
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 13, 2012

Although I am giving this hotel only 3 stars, out of the inexpensive hotels I have stayed at this one actually ranks 5 stars. It is basic, but we have never had a bad experience here and keep coming back year after year for our weeklong ski vacations. The beds are comfortable, the kitchens stocked adequately, the staff very nice... More 

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

Thank you so very much for your glowing review of Extended Stay America Salt Lake City - Union Park. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended... More 

Pasadena, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 14, 2011

This hotel did not have: - Working toilets. The toilet in room 104 had a defective flusher and was clogged when we got there. We went to the hotel desk and told them this, and usually when people do that hotels send maintenance over to fix stuff. But the lady at the desk didn't say anything, she just handed us... More 

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London, England
Top Contributor
51 reviews 51 reviews
45 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed August 16, 2011

We stayed here for two nights as we had bid on the Name Your Own Price / Pricleine website. The first and only time that I have been ever disappointed by the outcome of this. This is not a 2 star hotel! It was better than I had expected after reading other reviews and it is in a good location.... More 

Was this review helpful? Yes 2
Bremerton, WA
Top Contributor
55 reviews 55 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 27, 2011

We got this hotel on short notice through a bidding website, otherwise we would have stayed some place nicer. The hotel was probably nice when it was new but now shows plenty of wear and feels almost like a dorm or apartment complex. The halls smell funky, there are stains on the carpet, and half the windows don't have screens.... More 

Was this review helpful? Yes 2
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Additional Information about Extended Stay America - Salt Lake City - Union Park

Address: 7555 S. Union Park Ave., Midvale, UT 84047
Phone Number:
Location: United States > Utah > Midvale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Salt Lake City - Union Park 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Extended Stay America Midvale
Extended Stay Midvale
Midvale Extended Stay
Extended Stay America - Salt Lake City - Union Park Midvale, Utah

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