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Extended Stay America - Salt Lake City - Union Park

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7555 S. Union Park Ave., Midvale, UT 84047
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1 room 1 adult
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Extended Stay America - Salt Lake City - Union Park
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74 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Salt Lake City - Union Park
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Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 3, 2013

excellent place to stay. This is not a resort hotel with fancy amenities such as 'conditioner' etc, but an Extended Stay home away from home so bringing a few of your favorite consumables or buying the odd item is no hardship. The towels were perfectly soft, the heating unit worked perfectly and I disagree with everything that lalasan wrote. It... More 

Helpful?
Thank maz59zz
Eleal, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I appreciate you taking the time to write such a great review. I'm thrilled that you enjoyed your stay here with us. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

1 review
3 of 5 stars Reviewed February 24, 2013

Bring all of your own toiletries! They do not provide even the minimal expectations. "The towels are kinda scratchy!" is an understatement. The heating unit worked but it was very dirty inside. It did not catch fire, but I was afraid tho sleep with it running. The pillows on the bed and the full sized refrigerator were the great features.

Helpful?
Thank lalasan
Eleal, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

Thank you for taking the time to write a review of your stay at our Union Park Location. I am sorry to hear that we did not inform you we offer toiletries at the Front Desk. To prevent this from happening again, my team is being re-educated on our services. Thank you again for providing us with your feedback. If... More 

1 review
4 of 5 stars Reviewed February 20, 2013

This was a great place to stay, near restaurants, movie theater, entertainment, downtown SLC and ski resorts. within 30 minutes of most of the ski resorts which is very convenient. Nice part of town at a great value. Enjoy!

Helpful?
Thank Nextstops
Eleal, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled to hear that you had a great stay. Thank you for choosing Extended Stay Hotels. We look forward to seeing you again in the future. More 

Hanksville, Utah, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed January 31, 2013

Not a 4 star motel but a good clean, quiet room for a good value. Booked the room on Priceline. Staff is very helpful and friendly and the kitchenettes are stocked with enough dishes for two. If you are on vacation with no expense spared, this motel might not be for you. If you want a good cheap quiet room... More 

Helpful?
Thank Cory B
Eleal, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

More 

Seattle
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 28, 2013

Pros: *Kitchenettes fully stocked with enough dishes for at least two people, near full-size fridge, microwave. *Flat screen TVs that accept HDMI, analog or digital connections. *Spacious rooms, great views (if you have a west facing window). *Staff was extremely friendly and helpful. I forgot a wine opener and they let me borrow one. *Bath and bed linens were clean... More 

Helpful?
Thank ajcloward
Eleal, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

Thank you so much for taking time to write a review of your stay. On the Pros, I am happy to hear that our staff was accommodating you as well as the other guests that you saw at the desk during your stay. Yet on the Cons, I do truly do apologize for the items you found under the bed... More 

Pinedale, WY
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 16, 2012

Outside of the hotel it was trashed and full of cigarette butts. Room #125 likes to watch residents. She shouts at people out of her window. CRAZY!!! The place is cheap but if you want to have drugs and prostitution around your children go somewhere else. Cops seem to be frequent visitors also. I think this is a low income... More 

Helpful?
Thank RhondaPinedale_WY
Eleal, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

"Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this hotel’s manager, I... More 

Portsmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 11, 2012

A clean and tidy place to stay, has the benefit of kitchen facilities and a great feel. the idea of no room service for short stays is a great idea, plenty of clean towels on arrive. good service during my stay. would book same place next time.

Helpful?
Thank steve B
Eleal, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

Thank you for your great review of our Extended Stay America property in Union Park. I'm glad that we were able to provide you with all that you needed during your stay here with us. Again, thank you for your review. We look forward to seeing you again, should your travels bring you back to our area More 

Utah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 1, 2012

We stayed at this property for one month as it is very close to an orthopedic rehab center where I was undergoing physical therapy following surgery. They allow pets which was a must for us given that we'd be away from home for a month. Cost was a major concern and I was amazed to discover that a room at... More 

Helpful?
1 Thank UTtravelonthecheap
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment.... More 

Palo Alto, California
1 review
4 of 5 stars Reviewed July 23, 2012

I'm quite amazed at the other reviews - perhaps the hotel changed their manager, and attitude as a result? I was there two nights last week, and had a GREAT experience. These hotels have so little to offer by way of service, it is difficult to distinguish them. The staff managed to do just that by being a little extra... More 

Helpful?
Thank aditya_srinivasan
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just... More 

ncr
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 11, 2012

I wasn't that suspicious until I read mlady's review. I went to this hotel, the manager was extraordinarily rude, and when I walked out to my car after canceling the stay my windshield was cracked. It will have to be replaced. This may not be a coincidence because mlady reported the same thing happening to someone else at this hotel.

Helpful?
Thank Jay C
Manager_11525, Owner at Extended Stay America - Salt Lake City - Union Park, responded to this review

Thank you for taking the time to tell us about your recent stay at our hotel. Given our company's commitment to guest safety, I was disheartened to read about your experience while staying with us. Please understand how truly sorry I am. Please know that customer service is our number one goal, and we work hard to provide it to... More 

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