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Extended Stay America - Salt Lake City - Union Park

2.5 of 5
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7555 S. Union Park Ave., Midvale, UT 84047
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Extended Stay America - Salt Lake City - Union Park
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Ranked #7 of 12 Hotels in Midvale
A recent review
4 of 5 stars reviewed 2 weeks ago
Maurice S Newcastle, Australia
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69 reviews from our community

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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Newcastle, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Since my last review 2 years ago the hotel has been refreshed with new carpets and beds. For a traveler from a country whose dollar value has fallen considerably price is important and this is still the lowest priced with acceptable amenities. There are lower cost accommodation available in the area but I would not stay at most of them.... More 

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1 review
1 of 5 stars Reviewed February 8, 2015

I stayed at this hotel for a week and brought bedbugs home. It was nice other than the bedbugs. They could probably clean their sheets better. It was quite and nice if you want privacy. I don't think I would stay here again or recommend it.

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Manager_11525, Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that issue. Please contact me at SLU2@extendedstay.com and let me know what room you stayed in so we can call our technicians and inspect the room. Thank you again for your review. I do hope that you will... More 

Nampa, Idaho, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

When I was booking my hotel, I was almost scared off by some previous reviews of this hotel but am so glad I stayed here! It was very clean, comfortable, and quiet. They don't clean every day, but who needs that really? The staff was extremely friendly and helpful in every interaction and I felt very safe here. It was... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you found your stay here at Extended Stay America, Union Park to be clean, comfortable and quiet. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the... More 

Utah
2 reviews
4 of 5 stars Reviewed January 20, 2015

I work with Extended Stay America at the Reservation Center. And I've had several people ask me if I have ever been at one of our hotels and what are the rooms like. I had never been in the rooms before. I just knew the basics of the properties and the rooms. Like the fully equipped kitchen in the room... More 

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Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

Stephanie - Thank you for taking the time to write a review of your stay. It's great to hear that you had a great stay, even with the noise disturbances, we apologize if we were not able to fix that for you. Thank you again for your kind words. Our staff would love to provide you with another comfortable stay... More 

Hesperia, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 14, 2015

I just stayed at this hotel for the third time. Great location; close to downtown and local ski resorts. The rooms are always comfortable and warm. Free wifi, so I never get behind on checking email (and social media). Many great restaurants and shopping nearby. I saved over half by staying here on this last trip compared to the other... More 

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Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

We appreciate you taking the time to write such a wonderful review. We are so glad that you enjoyed your comfortable room and our convenient location. Thank you again for your kind words. We would love to provide you with another comfortable stay in the future. More 

Minnesota
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 14, 2015

I stayed here for business. The room was very warm and comfortable. I had a view of the mountains. It was easy to get to. I had a convention at the South towne Expo Center. It was only 11 minutes away! The hotel is clean, quiet, and modern. The staff was friendly as well. The grab and go breakfast is... More 

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Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

The staff and I read your review, and would like to thank you for writing such positive things about our location and amenities we have to offer. I'm so pleased to hear that your stay was pleasant and that you enjoyed our free grab-and-go breakfast. It is also great to read that you found us to be a great value... More 

Driggs, Idaho
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 9, 2015

I won't give it a 3 it's definitely not a a 5. Could it have been worse, sure, and anything can be better but I won't dismiss it as "average" just yet, because I've seen average...as in mom-and-pop motel average and Super 8 average. This is our second stay here at this particular hotel. My husband does not care for... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

Thank you for your wonderful review of our hotel. We are so grateful to read your positive feedback about your stay with us. It is great to read that your room was clean and to your liking, that you received great service from our staff, and that your bed was comfortable. The staff and I would like to thank you... More 

1 review
5 of 5 stars Reviewed October 29, 2014

The value for staying here is about as good as you will find. The room has a full kitchen, comfortable bed and was very clean. The staff was extremely friendly and helpful too. The location is central with easy access to shopping, restaurants and the freeways.

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Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

Thank you for taking the time to write such a great review of our hotel. We are so glad that you enjoyed your fully equipped kitchen and our friendly staff. We are also pleased to hear that you found us to be an excellent value. Thank you again for your kind words. We hope to see you again soon. More 

Socal
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 24, 2014

Our stay was suppose to be Salt Lake City - Union Park 7555 S. Union Park Ave. | Midvale, UT BUT there was some kind of issue with room availability SO they called Salt Lake City - Union Park 7555 S. Union Park Ave. | Midvale, UT to book us a room there (OCT 13-15) - Another filthy room. Once... More 

Was this review helpful? Yes 2
Nampa, Idaho
Contributor
18 reviews 18 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 16, 2014

Drove 300 miles for a reserved room only to find out they were booked and transferred me and co-workers to another branch. The story continues with another branch. They asked me if i had gotten the message they left, but, i guess, they called and left the message with my employer.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you were inconvenienced with the relocation to our property. Thank you very much for providing us with your feedback. Please do not hesitate to contact me directly, at slu@extendedstay.com, should you wish to discuss this further. We hope to have... More 

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