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Extended Stay America - Salt Lake City - Union Park

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7555 S. Union Park Ave., Midvale, UT 84047
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Extended Stay America - Salt Lake City - Union Park
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74 Reviews from our TripAdvisor Community

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Little Rock, Arkansas
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My room was outstanding! It was about a 30 minute drive to ski in Alta or Brighton, and the room was 1/4th the price of hotels closer to the ski areas. The bed was comfortable. The room was spacious. The kitchen was more than adequate. I will likely stay here again in the near future.

Helpful?
Thank Caleb C
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you found our hotel to be a great value! I truly appreciate your comments regarding our comfortable rooms and fully equipped kitchens. Once more, thank you for posting your review. We look forward to having you visit with... More 

Level Contributor
21 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The location is awesome - so many shopping, restaurants and movies within walking distance. The staff is amazing, friendly and so helpful. I love the location in Midvale because it makes it easy to get to my job in PC as well as having so many services close by.

Helpful?
Thank Laurie W
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

Thank you so much for posting a review of our property. I am so glad to read that you had a great stay and enjoyed our convenient location. I truly appreciate your comments regarding our friendly customer service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the... More 

Level Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed October 9, 2015

This hotel is in a great location. It has very friendly staff who are always there to help with a smile. They treat the guests like friends. There are a couple of things that need work, especially for the price they charge. The housekeeping does not do a very thorough job and do not like to leave replacement items like... More 

Helpful?
Thank lovetravel2
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the inconveniences you experienced. We are sorry for these issues, but are happy to hear that you had a positive stay overall. I truly appreciate your kind comments regarding our friendly and accommodating staff. Thank you again... More 

1 review
1 of 5 stars Reviewed August 30, 2015

I was told when I booked this location by their reservation clerk that they had high speed internet. All of their marketing states this too. I have learned to really review that question as high speed internet could mean 1992 DSL. They said it was free and high speed, but I could even upgrade for a higher speed internet system.... More 

Helpful?
Thank Legal S
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read your remarks about our free Wi-Fi and I am very sorry that you continue to have issues with the service vendor used in our hotels. Your comments will be helpful as we continue to improve our guest experience. Please... More 

Newton Abbot, England, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 6, 2015

I had read mixed reviews and was pleasantly surprised. Staff were very helpful, bringing kitchen utensils minutes after we asked for them and offering useful information. I always check corners of the bathroom and winsowsills for cleanliness and this hotel passed with flying colours. Breakfast was granola bars, fruit, oatmeal, coffee, tea and hot chocolate. My only complaint was lack... More 

Helpful?
1 Thank Debra P
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I appreciate you taking the time to write such a positive review of your stay. I am pleased our staff provided you with friendly and accommodating service. I truly appreciate your comments regarding the efforts our hotel is making to always improve. Once more, thank you for posting your review. We look forward to having you visit with us again... More 

Newcastle, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

Since my last review 2 years ago the hotel has been refreshed with new carpets and beds. For a traveler from a country whose dollar value has fallen considerably price is important and this is still the lowest priced with acceptable amenities. There are lower cost accommodation available in the area but I would not stay at most of them.... More 

Helpful?
1 Thank Maurice S
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the smoking issue you experienced. We are sorry for this issue, but are happy to read that we provided you with a positive stay and a great value. Thank you again for your review. It would be... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 8, 2015

I stayed at this hotel for a week and brought bedbugs home. It was nice other than the bedbugs. They could probably clean their sheets better. It was quite and nice if you want privacy. I don't think I would stay here again or recommend it.

Helpful?
1 Thank Redhairika
Manager_11525, Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that issue. Please contact me at SLU2@extendedstay.com and let me know what room you stayed in so we can call our technicians and inspect the room. Thank you again for your review. I do hope that you will... More 

Nampa, Idaho, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 5, 2015 via mobile

When I was booking my hotel, I was almost scared off by some previous reviews of this hotel but am so glad I stayed here! It was very clean, comfortable, and quiet. They don't clean every day, but who needs that really? The staff was extremely friendly and helpful in every interaction and I felt very safe here. It was... More 

Helpful?
1 Thank Tanis C
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you found your stay here at Extended Stay America, Union Park to be clean, comfortable and quiet. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the... More 

Utah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 20, 2015

I work with Extended Stay America at the Reservation Center. And I've had several people ask me if I have ever been at one of our hotels and what are the rooms like. I had never been in the rooms before. I just knew the basics of the properties and the rooms. Like the fully equipped kitchen in the room... More 

Helpful?
1 Thank Stephanie L
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

Stephanie - Thank you for taking the time to write a review of your stay. It's great to hear that you had a great stay, even with the noise disturbances, we apologize if we were not able to fix that for you. Thank you again for your kind words. Our staff would love to provide you with another comfortable stay... More 

Hesperia, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 14, 2015

I just stayed at this hotel for the third time. Great location; close to downtown and local ski resorts. The rooms are always comfortable and warm. Free wifi, so I never get behind on checking email (and social media). Many great restaurants and shopping nearby. I saved over half by staying here on this last trip compared to the other... More 

Helpful?
Thank geeneou5
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Union Park, responded to this review

We appreciate you taking the time to write such a wonderful review. We are so glad that you enjoyed your comfortable room and our convenient location. Thank you again for your kind words. We would love to provide you with another comfortable stay in the future. More 

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