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BEST WESTERN Timpanogos Inn

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195 South And 850 East, Lehi, UT 84043
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BEST WESTERN Timpanogos Inn
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178 Reviews from our TripAdvisor Community

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Traveler rating
    80
    49
    22
    17
    10
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51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Jordan, Utah
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed the night to spend time with grandchildren before they moved away. Hotel is close and convenient to Thanksgiving Point, a McDonald's with playland, and grocery store. We stayed with a three year old and one year old. Brought our own travel bed for the baby. Check in staff was very helpful. Kids loved the pool, the hot tub even... More 

Was this review helpful? Yes
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for your comments about our hotel. We do have a free hot breakfast with waffles, eggs, biscuits and gravy, and assorted pastries. We have taken your concerns into consideration and are working to fix them to better accommodate our guests. We are happy to hear that you enjoyed your stay with us and hope to see you in... More 

Cathedral City, California
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed almost exclusively at BW hotels throughout our summer road trip covering 18 states in over 8,000 miles and BW Timpanogos was the ONLY hotel lacking an elevator; the hotel is poorly conceived in its construction (the pool is adjoining to the lobby and, therefore, the floor of the primary passageways of the building are often wet from swimmers... More 

Was this review helpful? Yes
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for taking the time to review our hotel. Your comments have been taken into consideration and will help us to improve our hotel to exceed the expectations of our guests. We are glad to hear that you enjoyed your stay with us and we hope that you stay with us again soon. Jill Henderson General Manager More 

Woodland Hills, CA, United States
1 review
1 of 5 stars Reviewed 1 week ago

When we checked in, our connecting rooms had been given away. Since we were traveling with kids, my husband and I had to split up into different rooms. Our toilet overflowed and I was told I could come down to get a plunger. No one was available to clean or sanitize the toilet or floors after it overflowed. Our room... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for your comment. This has been taken into consideration and we are working on a solution. We are very sorry that you did not enjoy your stay with us, and any inconvenience that this trip may have caused you. We do hope that you choose to stay here again so that we can exceed your expectations. Jill Henderson... More 

Chandler, Arizona
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped here on our drive from Phoenix, AZ to Yellowstone. We were tired after a long day on the road and this hotel, judging from the reviews, checked off everything we wanted. Free Breakfast? Check! Indoor pool and spa? Check! Clear rooms? Check! The pool was nice after a long trip. The breakfast had a pretty good layout. The... More 

Was this review helpful? Yes
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for your comment. We do have a large indoor pool and spa as well as a free hot breakfast with eggs, waffles, cold cereal, and a variety of pastries. We hope that you come back and stay with us again. Jill Henderson General Manager More 

Boise, United States
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We always stay at this location when in the area. My last two reviews were June 2014 and March 2015; nether were glowing reviews. This visit was without incident. I don't know if it is because we have lowered our expectations of this location or if it is because this visit didn't seem to have as many problems as the... More 

Was this review helpful? Yes 1
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for taking the time to review our hotel. This will help us to better improve our hotel to exceed the expectations of our guests. We are happy to hear that you did enjoy your stay with us this time. We hope that you stay with us again in the near future. Jill Henderson General Manager More 

1 review
4 of 5 stars Reviewed 1 week ago

The hotel was pleasant, met our expectations for very comfortable restful nights which is most appreciated. Our days were spent on family activities visiting family and touring the local area. We would come in to our room late each evening to very comfortable beds to "crash" and sleep. The over stuffed chair in the room was used by my husband... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank your for your comment. We are glad that you enjoyed your stay with us here at Best Western Timpanogos Inn, and we do hope that you stay with us again real soon. Jill Henderson General Manager More 

Medford, Oregon
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

What a pleasant little place! It is off the beaten track, and you've gotta look for it to find it, but you will like what you discover!! The staff was too kind (#Jake), and for a night after a l-o-n-g roadtrip, this was just the ticket!

Review collected in partnership with Best Western

Was this review helpful? Yes
Jill H, General Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for taking the time to review our hotel. We are very conveniently located just off the freeway exit 279 also surrounded by many shopping areas, and places to eat! We hope to see you again soon! Jill Henderson General Manager More 

Las vegas, United States
1 review
5 of 5 stars Reviewed 1 week ago

great customer service & accomodations.. we are extremely satisfied. great job ..I love your hotel,,be there soon the grandkids had lots of fun in the pool. staff extremely friendly and accommodating..

Review collected in partnership with Best Western

Was this review helpful? Yes
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for your comment. We are happy to hear that you enjoyed your stay with us and we hope to see you in the near future. Jill Henderson General Manager More 

Aalst, Belgium
Level Contributor
137 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy to find and safe location close to the I15 and super price/quality. There is a fridge and microwave and the Wifi is fast. Check in had some problems because bacause the computer did not accept any credit card, but the guy at the reception did not make a problem and the system was repaired the next morning.Check out was... More 

Was this review helpful? Yes
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for taking the time to review our hotel. We are conveniently located right off the freeway for easy on and off access, and surrounded by many shopping centers. We are glad that you enjoyed your stay with us and hope to see you again. Jill Henderson General Manager More 

Rigby, Idaho
5 of 5 stars Reviewed 2 weeks ago

Had a great time, wonderful pool, rooms and food. You took care of our many family members just great. Thanks for allowing us to take over one hallway for our family to stay close to each other. With all of our little great grandchildren running down the hall I was sure they might get in trouble but your staff was... More 

Was this review helpful? Yes
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for your comment. We are very glad to hear that you enjoyed your stay with us. We hope to see you again real soon. Jill Henderson General Manager More 

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