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BEST WESTERN Timpanogos Inn

#4 of 9 Hotels in Lehi
Certificate of Excellence
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195 South And 850 East, Lehi, UT 84043
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Ranked #4 of 9 Hotels in Lehi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Trevor B Boise, United States
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145 reviews from our community

Traveler rating
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    19
    12
    8
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53
42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Boise, United States
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We were excited to stay in one of the suite rooms. When we arrive we are told that our 'suite' only has a king bed and no sofa bed; as advertised on the BW website and my confirmation email. We were offered a rollaway bed. The rollaway was left in front of our room door,no one offering to bring it... More 

Was this review helpful? Yes
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for your comment, this will help us better improve to meet the guests standards. We are very sorry that you did not enjoy your stay, we have since corrected the problems and hope that you will come back and stay with us again so we can better serve you. Jill Henderson General Manager More 

Boise, United States
Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first time staying at this property and I was very happy with my experience. The staff was very friendly and helpful and the room was very clean and a great value. I like the close proximity to the interstate and the central location to the SLC area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for taking the time to review our hotel. We are conveniently located right off the freeway and surrounded by many shopping and eating places. We are happy that you enjoyed your stay with us and hope to see you again. Jill Henderson General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We came to Lehi on a family emergency and booked our room in advance upon arrival we were greated by a friendly staff , working in the hospitality industry myself I can be a real stickler however this property is top notch in my opinion,the lobby area is clean a modern the pool and hot tub were wonderful, the room... More 

Was this review helpful? Yes
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for taking the time to review our hotel. We do have a large indoor pool and hot tub. We are glad that you enjoyed your stay will us and hope that you stay with us again. Jill Henderson General Manager More 

Idaho Falls, Idaho
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

On my stay a young man loaned me an ice scraper to clean my windows off on my work van in the midst of a severe winter storm that made a huge difference to keep me safe during my trip to Utah. The hotel was clean and tidy on my trip stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for your comment. We are glad that you enjoyed your stay with us and we hope to see you in the near future. Jill Henderson General Manager More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Thanks to a very helpful Best Western 1-800 service agent, we were able to get a great night's sleep after a very long drive from Calgary. The hotel was just off the highway (with great directions from the agent) and we were able to settle in quickly. Very friendly staff, the windows open (for those who like some air at... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for your comment. We have a free hot breakfast with eggs, pancakes, cereal, and a variety of pastries. We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Jill Henderson General Manager More 

Nampa Idaho, United States
1 review
5 of 5 stars Reviewed February 21, 2015

Very nice hotel. Easy access from freeway yet very quiet. Great value for the cost. I would surely recommend it to anyone traveling near Lehi Utah. I will most likely use them again as we have family in that area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for taking the time to review our hotel. We are conveniently located right off the freeway and surrounded by many shopping areas. We are glad that you enjoyed your stay with us and hope to see you again soon. Jill Henderson General Manager More 

Apple Valley, Utah, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 16, 2015

Love Staying here. The great service, Comfortable beds and the staff are GREAT! We stay there every time we are in the area. Also many choices of food in the area also.. Seth set us up and did a great job. the other staff members were also great. we had an enjoyable time staying there.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay with us. We are surrounded by many food and shopping places, as well as conveniently located right off the freeway. We hope that you stay with us again soon. Jill Henderson General Manager More 

Pleasant Grove, Utah
2 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 26, 2015

I booked a reservation at this hotel. It was going to be for 15 days, so it is a pretty significant amount of money. I found a great rate online and then searched Best Western's website for the same stay, same room, same everything. The rate online was $63.00. The same room on their website was $89.10. Not one single... More 

Was this review helpful? Yes
United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 26, 2015

Staff was rude and intrusive at check in requiring unnecessary information. TV remote difficult to operate due to angle how you had to hold remote to change channel due to location that TV was mounted on older cabinet blocking the signal. Bed uncomfortable. Poor room design bathroom door only opens about 3/4 of the way before hitting the tub.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for your comments, this will help us to better improve the stay of our guests. I have taken this information and made note of it and talked to the people about these problems. Our hotel is conveniently located right off the freeway and is surrounded by many shopping centers and activities. We do hope that you come back... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 2, 2015

This hotel is conveniently located to many things in the northern UT area without all the hassle of big city traffic. It's always clean and staff is always friendly and helpful. They have an indoor pool and spa that is very relaxing after a long day of travel. Whenever possible we always choose to stay at this facility, and we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jill H, Manager at BEST WESTERN Timpanogos Inn, responded to this review

Thank you for taking the time to review our hotel. We are conveniently located right off the highway exit and surrounded by many different stores. We do have a large indoor pool with a hot tub. We are glad that you enjoyed your stay with us and we hope that you come back and stay with us again soon. Jill... More 

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