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Hilton Garden Inn Salt Lake City/Layton

#4 of 11 Hotels in Layton
Certificate of Excellence
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762 West Heritage Park Blvd, Layton, UT 84041
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Bed N' Breakfast
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Hilton Garden Inn Salt Lake City/Layton
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Hilton Garden Inn Salt Lake City/Layton
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255 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boise, United States
1 review
2 of 5 stars Reviewed 1 week ago

Multiple problems from booking, to check in and out, to dining etc. Most people there had similar issues as us. Cook did not show up for work so our breakfast was toast and eggs - staff seemed frazzled, unknowledgeable, and embarrassed by the multiple mistakes. Most people staying had an issue or two and seemed unhappy.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGILaytonManager, Manager at Hilton Garden Inn Salt Lake City/Layton, responded to this review

Thank you for your comments. We are sorry that we were not able to provide you with the quality of services you deserve. This was not typical of our staff or our hotel. We always look for ways to improve our guest experiences. Thank you again for your feedback, you are more than welcome to contact me to discuss further.... More 

Fort Worth, United States
1 review
5 of 5 stars Reviewed 1 week ago

Pleasant staff and comfortable accommodations. I was greeted at the counter with friendly professional personnel. My room was very clean. One thing I do like is having a cool room and it was to my satisfaction. I do recommend this hotel to my work colleges.

Review collected in partnership with Hilton Garden Inn

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HGILaytonManager, Manager at Hilton Garden Inn Salt Lake City/Layton, responded to this review

Great review! Thanks so much!!! Hope to see you soon! More 

Boise, ID
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at this hotel with a few minor exceptions... The swimming pool filter broke so more than half the time the pool was not in use, Saturday morning breakfast was a bust with free coupons, as I guess 2 cooks did not show up and they only had one who was not cooking off the menu anymore... More 

Was this review helpful? Yes
HGILaytonManager, Manager at Hilton Garden Inn Salt Lake City/Layton, responded to this review

We are grateful you stayed with us for your Lagoon getaway. So sorry for the issues you had in the restaurant and with the pool - both items rarely ever occur - glad you noticed we fixed them for the remainder of your stay... we appreciate your business and hope to see you back. Thanks More 

Vernal, Utah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel goes up and above in order to seriously guarantee you have the best stay of your life. You get 5 star service and the accommodations are clean, beautiful and relaxing. Even if you're reason for travel is not exactly low stress, you can really enjoy your stay and leave refreshed.

Review collected in partnership with Hilton Garden Inn

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HGILaytonManager, Manager at Hilton Garden Inn Salt Lake City/Layton, responded to this review

What a awesome review! We do have an incredible team, so proud of them. Thanks for noting it and noticing it! More 

Chelmsford, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were in Layton, UT to visit our son who is stationed at Hill AFB. This Hotel is fantastic with an exceptional staff. The rooms are very clean and spacious and quite comfortable. Would definitely stay here again and highly recommend it to others.

Review collected in partnership with Hilton Garden Inn

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HGILaytonManager, Manager at Hilton Garden Inn Salt Lake City/Layton, responded to this review

Thank you so much... and to your son, we salute him for his service to our country! Can't wait to see you back again! More 

1 review
4 of 5 stars Reviewed 3 weeks ago

The rooms are a little dated but they are very clean and the staff is excellent. Check in was quick and easy. Nice bar to sit in and chat while having a drink. The lobby has refreshments at all times. I would stay there again.

Review collected in partnership with Hilton Garden Inn

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HGILaytonManager, Manager at Hilton Garden Inn Salt Lake City/Layton, responded to this review

Thanks for your review - we really appreciate it... and you for staying with us. More 

Downingtown, Pennsylvania
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 3 nights for a wedding. Hotel is ok but the little things I know hilton for were very much lacking. Coffee kept running out, the pool was dirty (hair and finger nails floating in it), which was fixed but on,y after complaining twice in 24 hours, breakfast was not free and little things in the room. Good... More 

Was this review helpful? Yes
HGILaytonManager, Manager at Hilton Garden Inn Salt Lake City/Layton, responded to this review

Thanks for your review - we have fixed the pool filter issue, thanks so much for letting us know. We hope to see you soon. More 

Cedar City, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

There was food left in two of the trash cans and there was trash on the desk. On a previous stay at this location, we ordered and waited nearly an hour for breakfast before we walked out. I love the Hilton brand, but I think next time I am in this area, I'll look into Marriott instead.

Review collected in partnership with Hilton Garden Inn

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Syracuse, Utah
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just stayed here last night. We live near Layton but decided to stay for our anniversary. The hotel is clean and the room was spacious. The staff was friendly and accomodating. The hotel is next store to Roosters which is one of our favorite places for dinner. We also enjoy the bar Farenheight that is I'm the hotel.

Was this review helpful? Yes 1
HGILaytonManager, Manager at Hilton Garden Inn Salt Lake City/Layton, responded to this review

I'm glad to see you were able to enjoy the amenities of the hotel and the area - and hope it was an awesome anniversary! More 

Cedar City, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

It was very relaxing and somewhat quiet. The people in the room next to us were a bit loud and had their tv blaring, but other than that, it was quite good. Service personnel were great and friendly. Amenities were very good and plentiful. Bed was very comfortable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGILaytonManager, Manager at Hilton Garden Inn Salt Lake City/Layton, responded to this review

So glad you stayed with us! We hope to see you again soon, thanks for the review! More 

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