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Courtyard by Marriott Salt Lake City Layton

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1803 Woodland Park Drive, Layton, UT 84041
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1 room 1 guest
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Courtyard by Marriott Salt Lake City Layton
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74 Reviews from our TripAdvisor Community

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Traveler rating
    12
    28
    17
    9
    8
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30
4
5
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Japanese first
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English first
  • All months
    (74)
  • Mar-May only
    (19)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (19)
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    (7)
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Indianapolis
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel needs someone in charge of the housekeeping staff who follows up. Sometimes the in room the coffee would be replaced and other times the empty packs were just left. The pause adapter to the coffee pot fell off and the housekeeper just tossed it. The kleenex box had food or worse on it. One of the rollers on... More 

Was this review helpful? Yes
Kimberly R, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Salt Lake City Layton. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the problems... More 

Pocatello, Idaho
1 review
5 of 5 stars Reviewed 3 weeks ago

At check in the gal that was working the front desk was very professional, even with many tasks happening all at once she was very helpful at getting us checked into our 2 rooms. The rooms were very nice, stylish, and cozy. I really was happy to see that there was a pull out bed in the sofa considering we... More 

Was this review helpful? Yes
Monica F, Front Office Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Haley S- Thank you for taking time out of your busy day to write a review about your recent stay with us. We are happy to hear that you enjoyed your time with us. We appreciate the nice comments about our rooms and staff. We just had the rooms renovated earlier this year and we think they turned out great.... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 26, 2015

Staff was rude, would not allow for early check-in because we had a request for adjoining rooms. Reneged on an offer to call when a room was ready; we ended up on the third floor. The pools' pH balance is way off caused rashes. Kids who had the cereal got sick after said the milk tasted funny. And the elevator... More 

Was this review helpful? Yes
Kimberly R, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Dear Kim, Thank you for taking the time to complete the Guest Satisfaction Survey. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not being able to accommodate an early check in, for the concerns you had with... More 

Travelers are raving about these Layton hotels

Seattle, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 10, 2015

My daughter and I are traveling driving across the country from Seattle to Miami. I am Silver Elite and will be staying at all Marriott Brands. Our first stop in Boise, ID was a complete opposite experience. The Salt Lake City property has great rooms with stunning views, located in a good location. Unfortunately, customer service is inconsistent - from... More 

Was this review helpful? Yes
Kimberly R, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Salt Lake City Layton. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues... More 

Parker, Colorado
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 3, 2015

Last July, my family and I stayed at this property while traveling and I had mentioned at the time that the rooms were in desperate need of a remodel. Recently, business travel brought me back to the area and I decided to give this property a second visit. The lobby and check in area looked great and the rooms were... More 

Was this review helpful? Yes
Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for sharing your experience at the Courtyard Salt Lake City Layton. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations with our staff. Your feedback about the elevator and doors will be shared with the appropriate team to ensure this... More 

Montrose, Colorado
1 review
1 of 5 stars Reviewed May 18, 2015

I had reserved this room approx. 2 months in advance, explaining my Mother needed a ground floor room because she is unable to do stairs (the elevators have gone out when we have stayed before). I reserved a room with 2 beds. When we checked in, I was informed there were no ground floor rooms, that it was based on... More 

Was this review helpful? Yes
Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for taking the time to write a review regarding your recent stay at the Courtyard. We apologize that we were unable to place you in a room on the ground floor. We do try our best to accommodate each guests request. I am surprised to hear that you had a bad experience with the front desk associate on... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed March 27, 2015

First of all, let me say, this place was terrible. I swear the linens and towels did not smell clean. Pillows smelled terrible. Oh and on top of that, the toilet did not flush right. 5-8 flushes for a little poo?? No free coffee, no free tea, and no continental breakfast. I was not happy at all. My husband and... More 

Was this review helpful? Yes
Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for taking time to write a review about your recent stay at the Courtyard by Marriott Layton. Please accept our sincere apology for the linen and pillows not smelling/looking clean. We have shared your feedback with the housekeeping team to ensure that this was an isolated issue that is corrected moving forward. As a brand, Courtyards do not... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 9, 2015

The hotel had a great atmosphere. The rooms were newly modernized. I loved the plugs/usb charging on each side of the beds. The first hotel that I have stayed in with such accommodations. The only low points was the 20 minute wait to check in because the desk clerk was away trying to find other staff members to take care... More 

Was this review helpful? Yes
Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for sharing your experience at the Courtyard Salt Lake City Layton. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to... More 

Littleton, Colorado, United States
Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 18, 2014

I stay here when visiting my son in Ogden. It is only 15 minutes away. There are tons of choices for places to eat around. There was a remodel goi g on but it did not affect my visit. The room was clean and comfortable and the lobby inviting. Overall a great place.

Was this review helpful? Yes
Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for taking the time to write a review about your recent visit at the Layton Courtyard by Marriott. We are happy to hear that you enjoyed your stay. As you mentioned, we are currently remodeling our guest rooms. We hope to have this completed by the end of 2014. We hope to have you stay with us again... More 

1 review
2 of 5 stars Reviewed November 9, 2014

I booked a room online for $84 per night with the senior discount. When I checked out I was charged $118 per night. I asked why I didn't get the room for what I reserved it for online and was told it didn't apply. The sink was VERY slow draining and leaked. The room smelled of too much air freshener.... More 

Was this review helpful? Yes
Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for taking time to write a review about your stay at the Courtyard. We have refunded you the difference in rate and apologize for the confusion at check out. I have also had my Maintenance team look at the sink in the room you stayed in to see what issues it may have so we can get them... More 

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