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Courtyard by Marriott Salt Lake City Layton

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1803 Woodland Park Drive, Layton, UT 84041
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Best prices for: 1 room 1 guest
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Courtyard by Marriott Salt Lake City Layton
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70 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Parker, Colorado
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Last July, my family and I stayed at this property while traveling and I had mentioned at the time that the rooms were in desperate need of a remodel. Recently, business travel brought me back to the area and I decided to give this property a second visit. The lobby and check in area looked great and the rooms were... More 

Was this review helpful? Yes
Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for sharing your experience at the Courtyard Salt Lake City Layton. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations with our staff. Your feedback about the elevator and doors will be shared with the appropriate team to ensure this... More 

Montrose, Colorado
1 review
1 of 5 stars Reviewed May 18, 2015

I had reserved this room approx. 2 months in advance, explaining my Mother needed a ground floor room because she is unable to do stairs (the elevators have gone out when we have stayed before). I reserved a room with 2 beds. When we checked in, I was informed there were no ground floor rooms, that it was based on... More 

Was this review helpful? Yes
Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for taking the time to write a review regarding your recent stay at the Courtyard. We apologize that we were unable to place you in a room on the ground floor. We do try our best to accommodate each guests request. I am surprised to hear that you had a bad experience with the front desk associate on... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed March 27, 2015

First of all, let me say, this place was terrible. I swear the linens and towels did not smell clean. Pillows smelled terrible. Oh and on top of that, the toilet did not flush right. 5-8 flushes for a little poo?? No free coffee, no free tea, and no continental breakfast. I was not happy at all. My husband and... More 

Was this review helpful? Yes
Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for taking time to write a review about your recent stay at the Courtyard by Marriott Layton. Please accept our sincere apology for the linen and pillows not smelling/looking clean. We have shared your feedback with the housekeeping team to ensure that this was an isolated issue that is corrected moving forward. As a brand, Courtyards do not... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 9, 2015

The hotel had a great atmosphere. The rooms were newly modernized. I loved the plugs/usb charging on each side of the beds. The first hotel that I have stayed in with such accommodations. The only low points was the 20 minute wait to check in because the desk clerk was away trying to find other staff members to take care... More 

Was this review helpful? Yes
Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for sharing your experience at the Courtyard Salt Lake City Layton. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to... More 

Littleton, Colorado, United States
Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 18, 2014

I stay here when visiting my son in Ogden. It is only 15 minutes away. There are tons of choices for places to eat around. There was a remodel goi g on but it did not affect my visit. The room was clean and comfortable and the lobby inviting. Overall a great place.

Was this review helpful? Yes
Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for taking the time to write a review about your recent visit at the Layton Courtyard by Marriott. We are happy to hear that you enjoyed your stay. As you mentioned, we are currently remodeling our guest rooms. We hope to have this completed by the end of 2014. We hope to have you stay with us again... More 

1 review
2 of 5 stars Reviewed November 9, 2014

I booked a room online for $84 per night with the senior discount. When I checked out I was charged $118 per night. I asked why I didn't get the room for what I reserved it for online and was told it didn't apply. The sink was VERY slow draining and leaked. The room smelled of too much air freshener.... More 

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Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for taking time to write a review about your stay at the Courtyard. We have refunded you the difference in rate and apologize for the confusion at check out. I have also had my Maintenance team look at the sink in the room you stayed in to see what issues it may have so we can get them... More 

Denver, Colorado
Level Contributor
101 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed September 11, 2014

I'm marriott loyal and not too picky. I would not stay here again. Even with updating this just isn't worthy of the brand. It is run by a third party management group and lacks the marriott quality or any sense of local ownership. Upon entering the lobby there is an overwhelming stench of cleaning chemicals and inappropriately loud lobby music.... More 

Was this review helpful? Yes 1
Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for being a loyal Marriott customer. I appreciate your honesty in your feedback, and I would like to apologize for any inconvenience you may have experienced during your one night stay with us. I would like to discuss your visit with you in more detail. When you have time, please feel free to contact me at the hotel.... More 

Worcester, Massachusetts
Level Contributor
216 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed September 9, 2014 via mobile

We stayed just one night here. Price was more than reasonable. Interior and amenities were higher than average standard although probably not to be rated as very good, but at a price of 80$ per night it was a good deal so I rate it very good. We were quite pleased with the stay here and would select this hotel... More 

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Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for taking time to write a review about your recent stay with us. We are delighted that your stay at the Layton Courtyard by Marriott was enjoyable. We hope to see you again if your are in the Layton area. Again, Thank you. More 

Hagerstown, Maryland
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed September 4, 2014

Hotel is not up to Courtyard standards. Currently undergoing full upgrade. The rooms are beyond outdated. Lobby are has been completed, standard Bistro configuration. Also a nice, updated fitness center. Scheduled to complete rooms later this fall.

Was this review helpful? Yes
Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for your review on your recent stay with us. And you are correct, we are currently undergoing room renovations and they will be completed by the end of the year. We are very excited to soon have all new rooms. They will give us a NEW and FRESH feel that we hope you will come back to enjoy.... More 

Great Falls, Montana
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

Very nice check in fast efficient. We had our 1.5 month old granddaughter with us who has Acid Reflux so she can cry a lot. I mentioned that to them and they where very empathetic, and considerate of not only us but the other guest as well. We where given a room more secluded. Which we asked for. Very clean,... More 

Was this review helpful? Yes
Monica F, Manager at Courtyard by Marriott Salt Lake City Layton, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I am pleased to hear you enjoyed your stay with us and I will forward your review to all our staff to read. We would like to share with you that we are currently undergoing room renovations and they will be completed by the... More 

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