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Comfort Inn

2.0 of 5
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815 East Highway 89, Kanab, UT 84741 (Formerly Quality Hotel)
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309 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (309)
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    (62)
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Mesa, Az
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Check-in: 30 minutes before checking in I looked on the Mobile app and saw a room for $80 with a AAA discount. I called the hotel directly and was quoted $89/night for the same room. I said I had a AAA card and they said that was the AAA discount. So I hung up and booked the room through the... More 

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San Francisco, California
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I had asked for a quiet room as I am light sleeper, and the front desk at check in assured me that was what I was getting. But then they did forget to mention the paper thin walls where you can hear your neighbors talking and the elephant herds that live above you, and dance taps on your head while... More 

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West Jordan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms were clean but very disappointed with the room we received. It was located on the third floor all the way to the end of the hall - with no elevators and the parking lot was empty when we checked in. We are Platinum Choice rewards member and expected much better service than received at this location. If you are... More 

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Valby
Level Contributor
75 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I really liked this hotel. Rooms got a good size and are nice and clean. This hotel is rather big. The breakfast was pretty decent but may I suggest adding a few tables as people was standing in line for one and I don't believe the hotel was even close to big sold out. Didn't try the pool but it... More 

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St. John
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After driving all day we checked into this Comfort Inn after 9 p.m. We had stayed at another Comfort Inn the night prior and was disappointed with the room we received. I don't know if this was an older Inn what. The sink in the room was cracked. It seemed that some maintenance was needed. It cost almost twice what... More 

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Almere
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Although rooms were clean, beds and other facilities were ok this motel is below standard. This for the simple reason that a double charged room (credit card) was not rectified by the motel manager Sonny!! No response to emails and multiple phone calls.

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Scottsdale, AZ
Level Contributor
104 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed July 24, 2015

This hotel gives the impression of being new on the outside, but I don’t think it is. I think it’s in the process of being renovated. Walls were half-painted and some doors needed locksets (I assume they weren’t in use) when we were there. Our room was fine. Nothing fancy but clean. The floors creak and give when you walk... More 

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Spanish Fork, Utah
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 20, 2015

I've stayed here 3-4 times. Overall, the hotel is adequate and meets needs. The beds are fairly comfortable. The room space is great. I've always found the rooms to be clean. There is nothing the hotel has that is over the top to comment on. I'd rate the service of the family who runs this place as great to excellent.... More 

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Farmington, New Mexico
Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed July 20, 2015

This hotel was disappointing. No elevator no assistance getting bags to other floors.Desk clerk was not friendly. Gave a gay couple a hard time when they checked in. Breakfast was good and the hotel was clean. Be sure to print out your resevation email as mine seemed to change.

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Texas
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed July 12, 2015

Stayed in February 2015. They hosted 2 busloads of Koreans all but one night. We were there 5 nights on 4 wheeling trip. Manager response to noise was they are excited to be in America. One night it sounded all night like they were playing basketball above us. Asked repeatedly to do something but response was that they wouldn't answer... More 

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