We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

M Star Hotel Heber City

425 S Main St, Heber City, UT 84032
Hotel amenities
M Star Hotel Heber City
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Write a Review

24 reviews from our community

Traveler rating
    2
    4
    3
    4
    11
See reviews for
8
9
3
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (24)
  • Mar-May only
    (3)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (3)
All months
Roseville, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 13, 2013

I stayed here for three consecutive weeks while on a work assignment. The room was large and clean with plenty of amenities. The upstairs was noisy but tolerable. I paid cash for 2 of the 3. For the last week it took them 2 additional weeks before my credit card was charged. If you're looking for a "normal" hotel this... More 

Was this review helpful? Yes 2
Pensacola Beach, Florida
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 29, 2013

Made a paid reservation at the M Star Hotel in Heber, Ut for one night June 11, 2013. Made reservation with Travelocity.com and paid the night with my credit card. Upon arriving at the M Star with paid reservation in hand, manager said it was cancelled. Seems that there were 3-4 events going on in Heber and all the hotels... More 

Was this review helpful? Yes 4
utah
Contributor
15 reviews 15 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed July 25, 2013

oh my goodness this was a mess. I booked 2 months a head, checked with them 2 weeks prior, the telephone number had been disconnected. I had friends in the area see if it was still open. They had a hard time finding the manager, finally found him in the laundry room. He confirmed my booking of 4 rooms, she... More 

Was this review helpful? Yes 2
Logan, Utah, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 6, 2013

Had family reunion. Paid for 10 rooms, only got 8. Hotel manager never around for help or to check out. Ran out of hot water because of non payment. I had to be the housekeeper and clean my own room. Breakfast consisted of rock hard doughnuts and sour milk. No staff on premises during evenings. Parking was terrible it was... More 

Was this review helpful? Yes 3
Logan, Utah
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 2, 2013

If you are just passing through and need a night to stay somewhere, its worth it. Most people who are staying there are long term people. The Manager is aloof to most things. Will blame others and you for mistakes he makes most of the time. Not a clean place on the outside. Breakfast ( If you can call it... More 

Was this review helpful? Yes
Cody, Wyoming
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 5, 2013

I must reiterate what so many reviewers here have said. M-Star charges your card even if you cancel well within their cancellation policy. I booked a room but had to cancel a week before check in. The cancellation policy is that you must cancel at least 24 hours before. I called the hotel after seeing a pending charge on my... More 

Was this review helpful? Yes
McKinnon, Wyoming, United States
1 review
1 of 5 stars Reviewed May 30, 2013

We made a reservation to stay here the evening of May 24. Went to check in after daughters rodeo at 10:44 p.m. There was a note saying they were booked and to call Brent with a number, it said he would be back at 7:30p.m. I called, texted and left messages. Never did get hold of anyone had to go... More 

Was this review helpful? Yes
St. George, Utah
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 6, 2013

Had a reservation but when I showed up to check-in there was nobody at the front desk. No note or anything about being "back in" in such-and-such time. After waiting a while went and checked in elsewhere. Went back to leave a note about having to go elsewhere and found Brent there. Said he had a family emergency. If that... More 

Was this review helpful? Yes 1
Grantsville, Utah
1 review
5 of 5 stars Reviewed February 12, 2013

We stayed here this past weekend and had a great time. The manager Brent was very friendly and helpfully with our questions about the area. The room was large and very clean with an assortment of samples to make our stay more comfortable. We will definately be staying here again. Also, a good breakfast with excellent coffee.

Was this review helpful? Yes
Prineville, Oregon
Top Contributor
55 reviews 55 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 9, 2012

We had stayed at this hotel 3 yrs ago and at that time we would not have gone back. It is under new management and we will be staying there again next year.....the improvements are terrific, rooms have been redone, wifi added, coffee bar and the new staff is very good, helpful and friendly. Rooms are large, comfortable with a... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

7 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Hotel & grounds (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay